Finance Committee

Page |33 — EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System
4.14 Functionality & Performance

General Functionality —

CIVICgov supports these standard features.

System has fully integrated suites/modules/applications.

The Application System Administrator is able to configure all End-User settings, without the
need to rely on the IT Department or Vendor’s Help Desk.

System provides configurability administrative tools to allow super users with the ability to:

Page | 32 —- EXHIBIT C- City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.93.5 lnvelcing and General Ledger

CIVICgov contains a complete invoicing and general ledger system used by all modules. The data is exportable
in any format to any accounting system.

Invoicing

Page | 31 — EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.53.4 Dashboard

Page |30— EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.13.4 Mobile / fa-fieid Usage

(see also section 4.5 Inspection System)

Page |29- EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.94.2 GES

4.13.2.1 CIVICgov supports a variety of
mapping options and software applications. ~ ie

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Our solutions take advantage of current 4 wk sclisuameta
mapping technology and analytics to optimize
and visualize government information real-

RS

Page | 28— EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Fietds te be displayed LU Balt boas bas

Sanat te fly Fates Gas Fabs

4.13.1.3 Features:

-Maintain favorite reports and queries

-Export to almost any 3" party software
-Manage look and feel of output

-Automate cyclical reporting and bulk printing
- 3“ party tools and reporting are supported,
including TOAD and Crystal Reports

Page |27— £XHIBIT © - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Gisplay Controt splay ALL we Display Crly OPEL iBy default, cols open comblamt: are disuleyed, Please chose reaured apton]

4.12.1 The Complaint module supports
community engagement. It allows for
inspections to be completed within a

20 complaings

Page |26— EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Page [25 — EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

» My Parcels

General Features — Citizen Dashboard My Permits

® My Complaints

Each authenticated user (citizen) has a custom dashboard. All the
records associated with the user are displayed within an accordion » ty Licenses

style display. The user can instantly identify all the fines/fees w My Viotations

owed to the City across all modules and can instantly pay the total, 44, projects

Page |24— EXHIBIT C - City of Nashua, NH
RFP061 1-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.10.3.1 Animal Licensing Features:

-Apply for new or renew a license. All licenses

& Home 4% New Registration & Help Topics / FAQ