Page [25 — EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System
» My Parcels
General Features — Citizen Dashboard My Permits
® My Complaints
Each authenticated user (citizen) has a custom dashboard. All the
records associated with the user are displayed within an accordion » ty Licenses
style display. The user can instantly identify all the fines/fees w My Viotations
owed to the City across all modules and can instantly pay the total, 44, projects
of all the invoices using our statement system or can pay individual — , wy imoies
invoices. smtiyen t pr
lps
» My Inspections
All payments are resolved via the payment processor and each ‘can isa — 17 Sor en owe, sttonee yavnamet
invoice, and fee/fine are marked as paid. The calling records are ranterd, CF Obs
16-0016 WECKELARA HOTEAE, 272 CLAM TRAL AVL, HORWIOIEL 26 -G1 UB 2918 BE-ZI
IAPROMEMENT CT 06160: 3826
reconcilied and the general ledger system is updated instantly with
real-time data. All of this data canbe ported over to the City’s 16.001 FRANCIS AWE narne cemen | -2016 01.96 2016 0429
accounting system.
The same functionality exists for each of the other available processes within the portal. Users can quickly get to
their parcels they own, properties they rent/lease, businesses they manage all within seconds and a couple mouse
clicks from within the portal
Complaint Oetatts
Complaint Processing ~ The system walks the
citizen through the complaint process. A printout is
available for the user. Each public account has a
citizen dashboard where the status can be checked. Deseton
The staff scheduling manager instantly receives the
complaint and the record is automatically routed to
the correct department or team for processing. Campin Type | ote! Tne
Coregiaint Manitiee eon co idx ADS
ial
» Record Details for Permi #14-0002
Inspection Request and Management -
¥ Inspections
Schedule or Request an lespection
Upcoming (7)
The user wizard walks the user through the
inspection request process identifying the correct
Any inspecitan with status ‘Open’ means # has been scheduled. An mapection wih sialus Reauvesied’ means @ is nol yet scheduled.
Displaying 1-7 of 7 results,
record. a ee errr
: . 14-0924 Bi -Rough Blectricat OS FAAOIG ORS —-Reschedded fan Watson QC
~ Users can View the Status of upcoming scheduled 1477 48- Plumbing Rough tn O7 2072054 O07 Open Angie Cangiaiosi
inspections and review those inspections already RAA024-08 81 -Rough Electrical 08/06/2014 12:08 pen Angle Cangiaiosi
. RIS-O011-05 Al- Footing 08/06/2074 01:08 Open angie Cangiatost
completed on the proj ect 15-0326 AZA- Footing Orains and Outlets 12/03/2015 01:12 Open Adam Price
16-0334 A2- Footing DIFtI2016 05:07 Open Adam Price
16-0330, ALB. Footing Drains and Outlets 01 709/2016 09:01 Open David H Poss Reacheduie,Concel
~As inspections are resulted, real-time updates are
pushed to the portal and the applicant, owner and/or
contractor are notified of the inspection results on Cempleiee (6)
their mobile devices. seuieenneaeienensnsareeaenennenenamnanreremmanaaeenans
14-0011 Az: Footing 03/05/2014 Fak a Cau 2
- Users can request to cancel or reschedule Scat Shem becca an = a cgarcon °
inspections. Staff are immediately notifed of the Masoness 2 teen ar cue Pte snes
requests and the scheduling manager module is ‘e099 st Foatng sovareter4 Pas — :
update.
Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com
