Wor
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13.
14.
15.
16.
17.
18.
19.
20
kday.
. This SOW assumes one primary source system for Customers data management requirements,
assumed to be Customer’s Workday system.
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workday.
Agreement # 232049 — Confidential
Deploy Stage Assumptions.
1. Customer shall restrict non-essential transactions and configuration changes in the system(s) which
Customer is converting to the Workday Adaptive Planning Service during a pre-defined period of time
identified in the Project Plan to minimize the impact to the move to production and post-production data
processing.
2. Customer shall have support team in place once the Project goes live.
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Testing
1. Workday shall provide standard test scenarios to Customer to be used as a foundation; however, Customer
shall need to create detailed test scenarios/cases based on Customer’s user requirements and system
configuration.
2. Customer is responsible for completing all testing activities.
3. Knowledge transfer to Customer for the Workday Adaptive Planning Service shall occur during all testing
activities.
Deploy Stage
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Workday’s Professional Services Deliverables.
Customer Confirmation Session presentation.
Update Architect Documents as needed.
Customer Service Instance ready for UAT.
Go-Live Readiness Plan and Checklist.
Model/Validate Completion Criteria.
e Review, acknowledge and agree on all Deliverables.
e Testing adjustments completed.
e Training activities completed.
Model/Validate Stage Assumptions.
General
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Workday’s Professional Services Deliverables.
Project Kickoff.
Project Plan.
Project Charter.
Workday Adaptive Planning Instance Management Plan.
e Architect Documents.
Initiate Stage Completion Criteria.
e Customer has reviewed and signed off on the deliverables.
Initiate Stage Assumptions.
1. Customer shall assign an experienced Customer Project Manager to manage Customer's roles and
activities for this Project.
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Initiate Stage
The objectives of the Initiate stage are to further define the overall Project scope and to develop the procedures
and mechanisms required to plan and control the Project, based on the baseline Project scope parameters set forth
below.
Wor k d Q y: Agreement # 232049 — Confidential
3. Methodology
Workday’s deployment methodology for the Workday Adaptive Planning Service consists of three Project stages:
Initiate, Model/Validate, and Deploy. This Section describes the Workday deliverables created in each Project
stage. The time required for Workday to complete these deliverables is based on the Project Scope for this SOW
described below. Any changes to the Project Scope may impact the time required to complete the Project and thus
the total estimated Professional Services Fees.
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Customer Test Lead
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Workday Consultant(s)
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Appendix 4
Workday Adaptive Planning Service Deployment
Project Methodology and Scope
Project Approach
1. Workday Project Team Roles
