Wor k d Q y: Agreement # 232049 — Confidential
Appendix 4
Workday Adaptive Planning Service Deployment
Project Methodology and Scope
Project Approach
1. Workday Project Team Roles
Workday’s key Project team roles and responsibilities for the Project described in this SOW are described below.
The extent of each Workday team member's involvement shall vary by task as defined in the Project Plan agreed
by the Engagement Manager and Customer Project Manager for this Project promptly after the SOW Effective Date.
Workday shall notify Customer of any change to Workday personnel assigned to the Project that may be necessary
from time to time.
Project Director
Workday’s Project Director (Project Director, Managing Partner) leads the program management of the Workday-
owned deployment as defined in this SOW and provides direction to Workday deployment team(s) for critical
deliverables, milestones, issues, and project risks. The Project Director participates on the Steering Committee
and may also assist in managing executive stakeholder engagement for multi-functional (e.g., HCM, Financials)
projects.
Engagement Manager
Workday’s Engagement Manager manages the overall Project and is responsible for working directly with the
Customer Project Manager. The Engagement Manager helps guide the Project as it relates to Workday project
management techniques, the use of Workday tools and templates, interaction with the Workday operations team,
and leveraging Workday’s deployment methodology for the Workday Adaptive Planning Service. The Engagement
Manager staffs the Project with resources responsible for the activities and directs these activities based on a
mutually agreed upon Project Plan associated with this SOW. The Engagement Manager is responsible for
resolving Project-related issues that may be outside the direct control of the Project team (e.g., coordinating the
resolution of issues with the Workday development team). The Engagement Manager provides overall Project
status to key members of Workday’s Professional Services management team and Customer through the
participation on weekly Project status meetings and monthly steering committee meetings.
Delivery Assurance Consultant(s)
Delivery Assurance Consultant (Delivery assurance Consultant, Delivery Assurance Manager) conducts product
configuration reviews at major project milestones (aka checkpoints).
©2020 Workday Page 8 of 23
SOW — Launch Deployment (Workday Adaptive Planning) v20.9
