Wor k d Q y: Agreement # 232049 — Confidential
Workday’s Professional Services Deliverables.
Customer Confirmation Session presentation.
Update Architect Documents as needed.
Customer Service Instance ready for UAT.
Go-Live Readiness Plan and Checklist.
Model/Validate Completion Criteria.
e Review, acknowledge and agree on all Deliverables.
e Testing adjustments completed.
e Training activities completed.
Model/Validate Stage Assumptions.
General
1. Through Customer Confirmation Sessions, Workday and Customer shall mutually agree and document
Workday Adaptive Planning configuration elements and reporting requirements in a design document.
These configurations and reports shall be configured in the system based on the design decisions. Any
requested deviation from the designs may impact the Project cost and timeline.
2. Both Customer and Workday Project teams shall review all testing adjustments and mutually agree on
those that are within the scope of the Project Plan.
3. Customer intends to standardize business processes, business practice, reports, and business policy
across the enterprise, where possible.
4. Knowledge transfer in connection with the Workday Adaptive Planning Service shall occur throughout the
Project, with focus on the configuration review workshop, detailed discussions, and other reviews as
identified by the Project team.
Configuration
1. Configuration activities shall primarily be completed off site by the Workday resources.
2. Customer business analysts shall complete unit tests before confirming “go ahead” recommendation for
moving into the next testing cycle.
3. Workday and Customer shall document all outstanding items as part of the issues log, which shall be
maintained through the completion of the Project.
Data Management
1. Workday shall provide templates with appropriate descriptions and directions for budget and forecast
conversion.
Customer is responsible for providing any Professional Services Data from their legacy systems.
3. For existing Workday Customers, Customer is responsible for providing Professional Services Data not
included in the Workday Data Management scope from Customer’s Workday Tenant.
Customer is responsible for ensuring Professional Service Data is cleansed.
Customer is responsible for populating the supplied Deployment Data Gathering Workbooks in the
prescribed format.
6. Once all Professional Services Data is loaded and becomes Customer Data within the Workday Adaptive
Planning Service, Customer is responsible for verifying the accuracy of the Customer Data and providing
corrected data.
©2020 Workday Page 14 of 23
SOW — Launch Deployment (Workday Adaptive Planning) v20.9
