Wor k d Q y: Agreement # 232049 — Confidential
Testing
1. Workday shall provide standard test scenarios to Customer to be used as a foundation; however, Customer
shall need to create detailed test scenarios/cases based on Customer’s user requirements and system
configuration.
2. Customer is responsible for completing all testing activities.
3. Knowledge transfer to Customer for the Workday Adaptive Planning Service shall occur during all testing
activities.
Deploy Stage
Once Customer has met all of the exit criteria for the Model/Validate stage, Customer is ready to move on to the
Deploy stage, where Customer shall go live on the Workday Adaptive Planning Service in Customer’s Production
Instance using all of the features and integrations configured and tested during the previous stage.
The Deploy stage centers on Customer Adoption, with the goal of setting up Customer to successfully take
ownership of the solution and realize value in Customer’s first Go-Live scenario in Customer’s Production Instance.
Workday shall move to more of a support role while helping Customer with End User training and Go-Live
assistance.
Workday Responsibilities.
Support Customer during End-User Training.
Prepare and execute Go-Live Readiness Plan and Checklist.
Prepare and obtain Customer approval for Go-Live Checklist and Authorization Form.
Complete Production Instance activities.
Provide production support.
Project close.
Customer Responsibilities.
e Finalize and deliver the training documentation in the standard format.
e Review and execute Go-Live Readiness Plan and Checklist.
e Review and approve Go-Live Checklist and Authorization Form.
Workday’s Professional Services Deliverables.
Workday Adaptive Planning Service deployed for Go-Live and ready to be used in production.
Go-Live Readiness Plan and Checklist.
Go-Live Checklist and Authorization Form
Complete Production Instance activities.
Deploy Completion Criteria.
e Customer has reviewed and signed off on Go-Live Checklist and Authorization Form.
©2020 Workday Page 15 of 23
SOW — Launch Deployment (Workday Adaptive Planning) v20.9
