Wor k d Q y: Agreement # 232049 — Confidential
Workday’s Professional Services Deliverables.
Project Kickoff.
Project Plan.
Project Charter.
Workday Adaptive Planning Instance Management Plan.
e Architect Documents.
Initiate Stage Completion Criteria.
e Customer has reviewed and signed off on the deliverables.
Initiate Stage Assumptions.
1. Customer shall assign an experienced Customer Project Manager to manage Customer's roles and
activities for this Project.
2. Customer shall assign an Executive Sponsor to participate in Steering Committee meetings and be
available to resolve issues impacting the success of the Project.
3. Customer shall have knowledge of, or provide documentation that reflects, its existing business processes.
4. Customer shall complete the specified training.
5. Workday and Customer shall work together to prioritize each business process, functionality, data
elements, and reports to be included in the design and shall mutually agree in writing upon the full Project
Scope, with consideration given to timeline and budget.
Model/Validate Stage
The Model and Validate stage of the Project focuses on building the solution with best practices by utilizing the
experience and lessons learned from prior deployments. Workday works closely with Customer in a collaborative
and iterative fashion, relying on frequent touchpoints to confirm requirements, review build, share feedback and test
results. The goal is to provide Customer with a solution that accounts for accuracy, performance, maintenance and
positive End User experience.
Workday’s Responsibilities.
e Lead Customer Confirmation Sessions to design and configure the Workday Adaptive Planning Service in
accordance with the Project Plan.
Build, model and validate the solution with Customer.
Review current processes and provide best practice guidance where appropriate.
Support all testing activities.
Plan and develop the Go-Live Readiness strategy.
Support Customer with End User training plan.
Customer’s Responsibilities.
e Participate in Customer Confirmation Sessions to provide input into the requirements;
e Validate each component of the solution as it is delivered by Workday as part of the Professional Services
including all data imports;
Develop test strategy, plan and scenarios for user acceptance testing (“UAT”) and end-to-end testing (“E2E’).
Provide a consolidated list of required adjustments at the conclusion of UAT.
Prepare End User training (as needed), with support from Workday Consultants.
e
e
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e Ensure availability of resources to participate in all testing activities.
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SOW — Launch Deployment (Workday Adaptive Planning) v20.9
