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sanitize their hands and tools, they should not go into buildings where there are people who are
sick or showing symptoms or who will not cooperate and wear face-masks. Review and follow
the CDC recommendations: bttns://www.cde.gov/coronavirus/2019-ncov/prevent-getting-

sick/index.html
Moreover, Municipal Assessing Officials may, under Rev 603.03(a)(9)(2), determine that

particular properties should not be inspected if there is any reason “that the property is
inaccessible.” This rule can easily be applied to the current stay-at-home ordered circumstances
and may be applicable in the future with respect to specific properties or property types when
those orders may be relaxed. Just as the contracts and the rules currently provide for alternative
methods of data collection in cases where interior inspections are not possible, those methods
can and should be employed when properties are not accessible due to stay at home orders or
health and safety reasons. Revised protocols and contract amendments should be discussed with

the Department.

Once sales have been qualified and measured and listed, the process of establishing values is
analytical and utilizes, in most cases, the assessor’s remote access/use of the computer assisted
mass appraisal (CAMA) system. The remaining process is largely “distant” from taxpayers.
Once preliminary values have been established, a final field (or desk) review is performed to
make sure that values have been consistently applied property-to-property, neighborhood-to-
neighborhood. A field review is usually performed on a “windshield” or “drive-up” basis and
usually does not require contact with a property occupant.

The last step of a revaluation is typically an informal hearing process. The process provides the
property owner with the opportunity to go over the property record card with the assessor or to
otherwise ask questions about value or the process. Phone interviewers, web-based interactive
meetings, or in-person, masked, interviews as late in the process as possible might be reasonable
solutions to social distancing during the pandemic period. Again, if this is the case, the
Department recommends that a standard operating procedure be decided upon between the
municipality and the assessor and communicated to the Department via a revised contract
addendum or in-house work plan.

4|Page

AMENDMENT TO THE CONTRACT
FOR THE CYCLICAL REVALUATION CONTRACT @TLA REASSESSMENT ORDER
LOCATED WITHIN THE CORPORATE LIMITS OF
NASHUA, NEW HAMPSHIRE

THIS AMENDMENT made and entered Into this / lo th day of M cuit th 20Ad) by and
between the CITY OF NASHUA, a municipal corporation having its territorial limits within the County of
Hillsborough, State of New Hampshire, acting by and through Its Mayor having been so duly authosized,
hereinafter termed the “CITY*; and VISION GOVERNMENT SGLUTIO NS, INC. , a Massachusetts
corporation with @ principal place of business at 1 Cabot Read, Hudson, MA 01745, hereinafter tenned
“VISION” or “CONTRACTOR,” hereby emends the contract titled, “Cyclical Revaluation Contract BTLA
fleassassment Order within the Corporate Limits of Nashua, New Hampshire” dated February 25, 2020
and executed by and between the parties (“Agreement’}. The parties agree to “temporarily” change the
data collection procedures within section 3.1.3 of the Agreement. The partles agree that the Agreement
and its Exhibits, Schedules and other attachments shall remaln in full force and effect unless specifically
modified hereln.

As used In thls Amendment “Restricted Peslad” shat! mean that period of time as determined by the
Mayor of Nashua during which prudence suggests that special precautions be taken to prevent the
spread of the novel corona virus,

section 3.1.3 of the Agreement is modified as faltows:

3.1.3 During the Restricted Period, Contractor shall onhy make an exterior inspection of the property,
and shail make a note with the date of the visit to the property. Following the Mayor's determination
that the Restricted Period has ended Contractor shall send a letter to the property owner of property
having received an exterior inspection during the Restricted Period requesting that the property owner
call the Contractor's designee, within a stated time frame as agreed upon by the municipal assessing
officials and Contractor, to arrange for an Interior inspection, Contractor shal! at all times comply with
the recommended social distancing protocols established by the Center for Disease Central,

Following the conclusion of the Restricted Pertod the original provisions of Section 3.1.3 of the
Agreement shalt apply te all property not yet inspected.

IN WITNESS HEREOF, the CITY OF NASHUA, New Hampshire and VISION have executed this amendment
on the date first above-mentioned by their duly authorized officers.

VISIGN Tee SOLUTIONS, (NC.

ture
Too ibarcen, CFO

Print Name and Tile

THE CITY OF NASHUA

"The Gate City”
ftdwiutsirative Services Division 603-589-3040
Assessing Departorent Pax 602-589.3079

229 Main Steet, PO Box 2079
Nashua, NH 03061-2019

FOR (IMMEDIATE RELEASE: March 16, 2020
Contact: Kim Kleiner, Administrative Services Director
(603) 589-3025

kleinerl nh.poy

The City of Nashua Temporarily suspends Interior Inspections

The City of Nashua continues to actively monitor the Coronavinis Disease 2019 (COVID-19) situation and is
committed to the continued health and optimal safety of our residents. Based upon the recommended social
distancing protocols established by the Center for Disease Contrel, the City amended the contract with
Vision Government Solutions for the 2020-2022 Full Revaluation and suspended interior inspections
effectively immediately.

As the data collection continues in Nashua, data collectors will go to each property and will physically
inspect the exterior only, to verify the measurements of each building. The data collector will note a
building’s size, age, condition, quality of construction, improvements, topography, utilities, and numerous
other characteristics.

Nashua will continue to suspend all interior inspections, until the Nashua Department of Public Health
and local officials have advised that special precautions to limit the exposure of the novel corona virus are
no longer necessary.

Once the restrictions are lifted. Vision Government Solutions will send a letter to the property owner of
properties having received an exterior inspection during this period requesting that the property owner call
to arrange for an interior inspection.

If you have any questions about the revaluation process or need additional information, please contact the
Assessor’s Office at (603) 589-3040. You may also gather more information about the project on a direct
link at //www.nashuanh gov/1285/2022-Full- ure-List-A isal-and-Rev located on the
Assessor's page of the City website.

For more information on Coronavirus Disease 2019 (COVID-19), please visit the city website,

https:/www.nashuanh cow 1332/COVID-19.

Project Status Reports

Project Status Report
From June Perry
City of Nashua NH
Date: March 11, 2620

CORE TASK
106 Bonding, Office Set-up, Project Set-up, Public Relations
200 Data Collection, Data Mailers, Building Permits, Sales

Inspections, Quality Control and Data Entry

300 Residential Valuation

406 Commercial/Industrial Valuation

500 Residential Field Review, Data Entry

600 Commercial/Industrial Field review, Income Production,

Reconcile Cost and Income

700 Digital Imaging, Documentation

900/ | Project Finalization, Change Notices, Special Land Pricing,
1000 Client Meetings, Support of Values, Goodwill

Task 100/206

Bonding is complete. GIS maps have been provided, Building permits are being
completed by the City through April 1, 2020. Vision is responsible for building
permits though April [, 2022.

Public Relations will be on going throughout the project, with on-going sample press
releases provided, and meetings available upon request.

Updates will be provided throughout the project.

¢ The initial startup meeting with the Board and DRA was March 2, 2020 at City Hall.

ARTICLE 11 —- PAYMENTS AND COMPLETION

1.

10.

The Contract Sum stated in the Agreement, including authorized adjustments, is the total
amount payable by the OWNER to the CONTRACTOR for performance of the Work under
the Contract Documents.

Once every thirty (30) days, the CONTRACTOR shall submit an itemized Application for
Payment for operations completed in accordance with the values stated in the Agreement. Such
application shall be supported by such data substantiating the CONTRACTOR’s right to
payment as the OWNER may reasonably require.

Application for Payment performed under this agreement shall be submitted as follows:

>» Electronically via email to VendorAPInvoices@NashuaNH. gov

OR
> Paper Copies via US Mail to:

City of Nashua, City Hall
Accounts Payable
229 Main Street
Nashua, NH 03060

Please do not submit invoices both electronically and paper copy.

In addition, and to facilitate the proper and timely payment of applications, the OWNER
requires that all submitted invoices contain a valid PURCHASE ORDER NUMBER.

The CONTRACTOR warrants that title to all Work covered by an Application for Payment
will pass to the OWNER no later than the time of payment. The CONTRACTOR further
warrants that upon submittal of an Application for Payment, all Work for which Certificates
for Payment have been previously issued and payments received from the OWNER shall, to
the best of the CONTRACTOR’s knowledge, information and belief, be free and clear of
liens, claims, security interests or other encumbrances adverse to the OWNER’s interests.
OWNER shall make payments, for work satisfactorily completed and accurately invoiced, on
the basis of CONTRACTORs Application for Payment, within 30 days of approval by the
OWNER.

The CONTRACTOR shall promptly pay each subcontractor and supplier out of the amount
paid to the CONTRACTOR on account of such entities’ portion of the Work.

The OWNER shall have no responsibility for the payment of money to a subcontractor or
supplier.

An Application for Payment, a progress payment, or partial or entire use or occupancy of the
project by the OWNER shall not constitute acceptance of Work not in accordance with the
requirements of the Contract Documents.

Substantial completion is the stage in the progress of the Work when the Work or designated
portion thereof is sufficiently complete in accordance with the Contract Documents so the
OWNER can occupy or utilize the Work for its intended use.

When the Work or designated portion thereof is substantially complete, the CONTRACTOR
and OWNER shall establish responsibilities for completion and shall fix the time within which
the CONTRACTOR shall finish all items on the list accompanying the Certificate.
Warranties required by the Contract Documents shall commence on the date of Substantial

e® 6 & &

VISION

Project commenced March 3%, 2020,

Data Collection guidelines have been completed. Lister’s information has been
completed and the police department has been informed of all aspects of the data
collection phase of the revaluation.

Data entry will be ongoing throughout the project, commencing after June 2020.
Usernames and passwords have been assigned, and will have people associated with
them as me move closer to starting the data entry.

Daily communication with the Assessor's office is on-going concerning the progress
cf the data collection as well as any issues to be addressed,

Rick Kulp is the onsite Projects Staff Appraiser.

Ward | Property record cards have been printed.

Ward 2 is scheduled to be printed next.

[mages are being taken and will coincide with production numbers.
The database Is live in Nashua NH

Data collection has started tn Ward |
Ward 1 count 3,869

The following is the measure and listing numbers accountable as of March 7, 2020

Total Residential Improved Parcel Count 25,605

Measures 210
Total Interior Inspections 83
Refusals to Date - Partial/Full WT
Total Measures with refusal 2197
Entry Rate 39%

Entry rate with refusals 45%

Total Percent Complete Measured .08%

Appointments to date

Total Commercial/Industrial/Exempt Improved Parcel Count

Total Measures 0
Total Interior Inspections 0
Entry Rate 0%

Total Percent Complete Measured 06%

Refusals to Date 0

Task 300/400
e Residential valuation is scheduled to commence in 2022.
e Preliminary analysis in 2022

£964

« Income and Expense forms are being sent out by the Assessor's office.

Task 500/600
* Field review is scheduled to be completed in 2022,

Task 900

» The following timetable ts for the hearing phase of the job through the

project’s completion.
Impact notice mailing no later than July 2022.

Hearings scheduled for July/August 2022.
Second Impact Notices mailed by August 2022.
Project Completed by September |, 2022.

5 ¢ 3 & &

Ifyou should have any questions, please do not hesitate te cail.

Stacerely,

June Perry
Project Manager
508-351-3634

Appointments taken for hearings scheduled for July/August 2022.

DUIVER Bl ha

Project Status Report
From June Perry

City of Nashua NH
Date: March 28, 2026
CODE TASK
100 Bonding, Office Set-up, Project Set-up, Public Relations

Data Collection, Data Mailers, Building Permits, Sales

200 Inspections, Quality Control and Data Entry
300 Residential Valuation
400 Commercial/Industrial Valuation
500 Residential Field Review, Data Entry
Commercial/Industrial Field review, Income Production,
600 :
Reconcile Cost and Income
700 Digital Imaging, Documentation

900/ | Project Finalization, Change Notices, Special Land Pricing,
1000 Client Meetings, Support of Values, Goodwill

Task 106/200

¢ Bonding is complete. GIS maps have been provided. Building permits are being
completed by the City through April 1, 2020. Vision is responsible for building
permits though April 1, 2022.

¢ Public Relations will be on going throughout the project, with on-going sample press
releases provided, and meetings available upon request.

» Updates will be provided throughout the project.

* The inittal startup meeting with the Board and DRA was March 2, 2020 at City Hall.