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AP UPGRADE

Integration Status

Conducted dual entry in old and new systems for 3 months to verify functionality

Has been integrated with City’s new Building Permit Application CivicGOV

Has been integrated with City’s GIS system

Has been integrated with City’s Tax Collection system Munis

Removed dependency on ADMINS for Exemptions and Credits

Final dependency on ADMINS for Abatement process will be converted by end of July
Implementing mobile tablets for data entry in the field — will be completed by end of July
MS1 Report for State matches that of old system for Dec 2019 and July 2020 tax bills
Working with Patriot to develop a custom Property Record Card that is easy to read for
both Citizens and Assessors — targeting completion by end of July

Upgrading the over-the-counter application that citizens use to look up current
information at City Hall — targeting completion by end of August

Staffing

Promotion of Lynn Cameron to Department Coordinator
Hiring of Lindsay Monaghan to Assessing Admin Specialist II

Contract with Rex A. Norman — Consultant - Assessing Supervisor Contract for Approval 7/15/2020

Provide oral and written technical assistance, advice and guidance in the areas of assessing,
appraising or equalization to municipal officials, city counsel or independent municipal
appraisers. Recommend improvement in these areas as needed.

Monitor municipal appraisal activities in the revaluation to ensure accurate and consistent
appraisal techniques are being practiced. Meets with city officials to discuss deficiencies in
appraisal procedures as needed. Offers constructive and reasonable alternatives to correct such
deficiencies.

Provide accurate and concise reports on municipal appraisal procedures. Advises management
of questionable appraisal techniques.

>» The insurance provided herein is primary, and no insurance held or owned by the OWNER,
shall be called upon to contribute to a loss.

> CONTRACTOR is responsible for and required to remedy all damage or loss to any
property, including property of the OWNER, caused in whole or part by CONTRACTOR or
anyone employed, directed, or supervised by CONTRACTOR.

Regardless of any coverage provided by any insurance, CONTRACTOR agrees to indemnify and
hold harmless the OWNER, its agents, officials, employees and authorized representatives and
their employees from and against any and all suits, causes of action, legal or administrative
proceedings, arbitrations, claims, demands, damages, liabilities, interest, attorney’s fees, costs and
expenses of any kind or nature in any manner caused, occasioned, or contributed to in whole or in
part by reason of any negligent act, omission, or fault or willful misconduct, whether active or
passive, of CONTRACTOR or of anyone acting under its direction or control or on its behalf in
connection with or incidental to the performance of this contract. CONTRACTOR’s indemnity
and hold harmless obligations, or portions thereof, shall not apply to liability caused by the sole
negligence or willful misconduct of the party indemnified or held harmless.

Changes and Modifications due to COVID19:

¢ Temporary Suspension of Interior Inspections for the Full Measure & List

¢ New Temporary Policies - Interior inspections for Abatements and Building
Permits — approved by the Board of Assessors

¢ Tablets for Assessors — upgraded decision from the use of the AP5 mobile
app to use of VPN access — will increase efficiency in the field

¢ Contract with Inception Technologies — at Finance 7/15 the scanning of all
property record files. Use of Docuware software to make records easily
accessible to staff remotely

Comparison of Abatements

Tax Year # Filed Equalization Ratio
2006 66 96.2%
2007 420 Update Yr 99.7%
2008 581 105.4%
2009 314 Update Yr 100.0%
2010 214 101.7%
2011 333 105.4%
2012 321 109.7%
2013 260 Update Yr 96.0%
2014 143 92.8%
2015 103 88.5%
2016 90 84.5%
2017 85 79.1%
2018 393 Update Yr 94.8%

2019 164 88.8%

Moving Forward......

Building Modifications — New Customer Service Area, ADA Access

Training for Assessors — Required for Certification, Professional Development,
NHAAO Development Courses, Appraisal Courses

Power BI Training for all staff

Full Revaluation — monitoring of the project thru the Data Collection Process,
Qtrly. reports to the BTLA. Property Record cards, Letters
to residents, Weekly Building Permit reports, Bi-Weekly or

weekly meetings

Development of a Cyclical Inspection Process

Board of Aldermen 7-14-2020 Page 34

And to the family and all of a sudden | am blanking on his name, but the young man who had passed away
through drowning, | really want to give my condolences. As it was said, this was a horrible thing to have
happened during any time, no parent should ever lose their child. So my heart goes out to them.

Alderman Lopez

So | also wanted to express my condolences to the family of Shea Patno and also to other families who
have lost children. We have lost a number of teenagers over the last couple of weeks. Because of the
distancing required by COVID-19 and all of the things that we have been going through, there isn’t as much
ability to grieve or to mourn. So | just want to remind the Nashua public that this is not over, this pandemic
is more than just news media articles and it’s more than just full ICU beds. This is a problem that we are all
facing together and it is really important to reach out to your neighbors, reach out to your friends, your
family. Reach out for the support you need and offer it to other people too because it is a very difficult time.
People are suffering and they have less ways to make their voices heard with that suffering.

It is also very important to continue wearing masks. | want to make Latha Mangipudi and her maskateers,
Pagma, for continuing to provide me with masks, I’ve still be handing them out to people in the community
that are in need of them and restaurants that are in need of them. Just because people are back at work
again, that doesn’t mean they have unlimited resources, it doesn’t mean that you can get protective gear as
soon as you need it. And a lot of the earlier gear has kind of been worn out, like the initial cloth we had. So
there’s a still a huge need for that. There’s still volunteers that are working with it and | want to thank
everyone who is continuing to wear a mask even if they are uncomfortable, in order to protect and look out
for other people. Thank you.

Alderwoman Lu

Thank you, Madam President. | would like to send my condolences to the family of Paula Moquin Burpee
who passed away. Paula group up in Nashua; she was a neighbor, she was a daughter of Ed and Dorothy
Moquin. She was a friend of our family as well. | want to express my condolences to her sister Mary Anne
and her children Adam and Sarah and their children.

Alderwoman Kelly

Thank you. | wanted to start by offering my condolences as well to the parents of Shea Patno. | saw the
firetrucks race by and | was hoping for a better outcome so | feel for them greatly right now. | also wanted
to highlight and thank the School Board and the Reopening Task Force for the hard work that they are
doing right now to look at what our scenario here in Nashua will be for opening the schools. It is a hot topic
right now and | know they are doing the hard work to make sure that everybody is going to be safe and that
teachers in this City feel that they are valued as well, because they do incredible work. So it’s not an easy
task and | just wanted to say thank you.

And then | left my comments to the end here, the incident down on Main Street. It’s been an especially hard
time for everybody right now, especially feeling it as people of color. That was a really hard video to watch
but | was definitely, it was nice to see our City come forward and say, “This doesn’t happen here and we
won't stand for it”. | spoke to George Russell this morning and he said, “People need to stop thanking me
for doing it, it was the right thing to do”. And | really appreciated that stand. So | am incredibly grateful for
everyone who stepped up and took our calls and for all the constituents who went out and said, “this is not
ok”.

Board of Aldermen 7-14-2020 Page 35
Alderman Dowd

Yes, just a very, very quick update on the Middle School Project because not everyone is up-to-date on it.
We have a full construction crew at Fairgrounds Middle School; that is proceeding along to do everything
we need to do this summer. You'll see more and more construction going on, especially in the front of the
school where the new security aspect of the project is being done.

At Pennichuck Middle School Eversource has moved the pole and the wires have been rerun from the
Henry Burke to the School for video and telephone and everything else. That had to be done before the
actual construction started. And the security of that school, the front of that school will also be being done
this summer so that the security entrance will be ready for the fall. So things are proceeding along very
well and just wanted to give you a quick update.

President Wilshire
Anyone else? Alderman O’Brien. Right after Alderman O’Brien, Alderman Caron.
Alderman O’Brien

Thank you, Madam President. | too would like to express my condolences to the family and friends of Shea
Patno, a young man, a very tragic loss to our community. | too, like the Mayor, has seen the memorial
down on Shady Lane that was constructed to him. Although | did not know him personally, | am sure he
will be very much sadly missed by his family and friends.

But | would also like to mention the other half, even though the accident and this tragedy occurred in
another state in another community, it was the Nashua Fire & Rescue Dive Team that responded and
recovered Mr. Patno to be able to be brought home to be properly mourned by his family and friends as by
their traditions. As a former Fire Chief in charge of the Dive Team, | completely understand and know of
the conditions that they respond to such a tragedy at. | understand when you are going down into the
water, the unknown and the murkiness and yet they did their duty and were able to bring Mr. Patno home to
his family. So, therefore, it is a tragic loss but | would like to inform the Aldermen that we should recognize
Nashua Fire & Rescue for their efforts in trying to mitigate somewhat of this tragedy and at least do
something for the family. Thank you.

Alderman Caron

Yes, thank you very much, I'll be real quick. First of all I’d like to thank our fellow Board Members for
approving the extension for vacation time for unaffiliated employees; | know that they will appreciate it
greatly. Many of them have been working long hours, even at home and coming into the office and we
certainly don’t want them to lose out on anything. And secondly, | would like to thank Bobbie Bagley, the
Director of Public Health again for taking the time to bring her staff to the Nashua Senior Center to do a
walk through with the group to make sure we have everything in place so we can get the Center up and
running. My understanding was that the Center had quite a bit of things already in place and there were a
few suggestions which they are going to take care of this week. And just for everyone to know, especially
Alderman Dowd, that the Center will be opening up two weeks from yesterday. So we are anxious to have
our seniors back and to be able to do some of the activities with social distancing but at least to get there
and talk to their fellow members. So, again, thank you to Public Health for all they did for us. Thank you.

Alderman Jette

Thank you, Madam President. | wanted to acknowledge Alderman Lopez, you know, this past 4"" of July for
the | think seventh year in a row, it may be more. He organized a celebration of Independence Day for the
Veterans at Dalianis House and | am surprised he had the time because judging by all the books in his
background, | am surprised he has time to do anything other than read those books.

Board of Aldermen 7-14-2020 Page 36

But he was kind enough to invite me to participate in this year’s celebration as a Army Veteran from the
Vietnam Era. He invited me to make some remarks to my fellow veterans and | appreciated that.

And | wanted to thank Attorney Bolton. You know when we passed the mask ordinance we did so at the
request of the Board of Health, our Department of Health. And all of this information about the masks, you
know, the conflicting information that people are exposed to, you now, our Board of Health which | want to
remind the public are very qualified people, there are medical doctors, there’s a pulmonologist, in infectious
disease specialist, an epidemiologist and Director Bagley is a Doctor of Public Health. So these are people
who are much better equipped to analyze all of the information regarding the safety of our public and we
relied on their advice. And at that meeting, | remember asking Attorney Bolton about all of the objections
that we were receiving from the public about whether this was legal for us to do. And | remember he gave
me a very long and well-reasoned explanation as to “yes” it is very much within our authority to do that.
When | read the decision by Judge Colburn it is although she copied exactly what Attorney Bolton told us.
So he was right on. The advice we got from the Public Health Department and the advice we got from our
City Attorney was right on and thank you both to the Public Health Department and the Legal Department.
Thank you.

Alderman Cleaver

Yes, thank you Madam President. Just very briefly regarding the unfortunate events in downtown, the
racist rant or whatever you want to call it. | strongly support WSMN and | hope other people do too with
messages of support. But also to Morin’s Landscaping and their employees. | strongly suggested that
everybody give them a call and say how much they are appreciated and how unfortunate the community
believes it was. So thank you very much.

President Wilshire

You’re welcome; anyone else? | just had a couple things. | wanted to also acknowledge my condolences to
the Patno and Moquin families. Although the Patno young man was much younger, it is still tough. | mean
it’s really tough to lose a family member. And to the Moquin family my condolences.

| have to also thank Latha Mangipudi and Pagma Kunapareddy for continuing to make the masks. | think
they just continue to be shining stars in our community. And | am also very proud of our City for the
reaction to the incident on Main Street. People stepped up, they did the right thing and we are all proud of
everyone who was involved that stepped in and stepped up and did the right thing; really proud of everyone
in this City.

Also | just wanted to mention that | believe in my 21 years on the Board of Aldermen, that our City’s Legal
Team is one of the best. They are just wonderful and we’ve always had a wonderful Legal Team. But right
now | think we have a really, really good Legal Term led by Attorney Bolton but Attorney Clarke and
Attorney Leonard, very, very capable, very responsive. Well done Attorney Bolton and your selection of
good people.

Committee announcements:

Alderman O’Brien

Madam President, just to remind everybody on Wednesday, July 22™ at 7:00 p.m. via our friendly format
Zoom, there will be a Committee of Infrastructure Meeting. Everybody is welcome to join us; they are lots of
fun. Thank you.

Alderman Dowd

Yes on Thursday, the 23™ at 7:00 p.m. we will have a Zoom meeting of the Joint Special School Building
Committee.

Board of Aldermen 7-14-2020 Page 37

Alderman Tencza

Thank you, Madam President. Just to let the members of PEDC know, we are scheduled for a meeting for
later this month, | believe July 28", but that will be cancelled. So we will meet next month if necessary.

President Wilshire
Very good; anyone else? OK, Alderman O’Brien, do | have a Motion?
ADJOURNMENT

MOTION BY ALDERMAN O’BRIEN THAT THE JULY 14, 2020, MEETING OF THE BOARD OF
ALDERMEN BE ADJOURNED, BY ROLL CALL

A viva voce roll call was taken to adjourn the Board of Aldermen meeting which resulted as follows:
Yea: Alderman O’Brien, Alderman Klee, Alderwoman Kelly, Alderman Dowd,

Alderman Caron, Alderman Clemons, Alderman Lopez, Alderman Tencza,

Alderwoman Lu, Alderman Jette, Alderman Schmidt, Alderman Cleaver,

Alderman Laws, Alderman Harriott-Gathright, Alderman Wilshire 15
Nay: 0
MOTION CARRIED

The meeting was declared adjourned at 10:02 p.m.

Attest: Susan K. Lovering, City Clerk