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Quote for Nashua Puhtic Library Quote Number 102598

Project Management includes the services of a Project Manager. The Project Manager is your primary point of
contact during the implementation. You will work with your project manager to plan timeframes, schedule resources
from the professional services team, and coordinate with other departments at SirsiDynix to deliver products and
services outlined in this quote.

Depending on the type of implementation, the Project Manager will do the following:
- Act as your primary SirsiDynix contact during your implementation
- identify customer needs and key tasks to be accomplished by both the customer and SirsiDynix to ensure
a successful implementation
- Organize meetings with you and appropriate SirsiDynix staff to kick off your implementation project
- Work with SirsiDynix global operations staff to develop, communicate, and manage the overall
implementation schedule
- Bring key SirsiDynix staff onto the project to ensure proper resources are available to meet critical
milestones of your schedule
- Report to you regularly via phone and email status reports to keep everyone apprised of project progress
- Monitor quality control checks at critical intervals in your project
- Assist with the transition from Implementation phase to Customer Support

Training

BC862 SirsiDynix eResource Ceniral, Private
Eight seats in a Private distance instructor-led course for eResource Central.

This Quote 1s hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer, if any The above information is
a trade secret, proprielary and confidential and 1s only for use by the hibrary named above and not to be released

Copyright 2019 Sirst Corporation - All Rights Reserved & oe soe
# SirsiDynix

Page 5 of 3

Quote for Nashua Public Library Quote Number 102596

Terms and Conditions

SirsiDynix Professional Services performed by way of remote network access require ssh (Unix/Linux), Remote
Desktop (Windows) or unattended Logmein Rescue (Windows) access for the duration of the project. The
library may Jimit connectivity to the SirsiDynix Corporate IP address or implement a Cisco AnyConnect VPN
tunnel. Other remote connectivity options may incur additional fees, onsite travel fees or void the ability of

SirsiDynix to perform the project. A full description can be found in the Access Requirement for Support Guide
on our customer support website.

Maintenance must be ordered for all copies of the Software and for all elements of the Software which are
used conjunctively by Customer. Customer's System shall remain within two (2) previously released software
versions of the most recent version of the software at all times or an additional maintenance surcharge service
charge will be added to the maintenance renewal.

Customer shall not integrate products offered by third parties into Software, Subscriptions or Subscription
Software without additional license from SirsiDynix.

SirsiDynix shall have the right to aggregate and retain non-personally identifiable data.

The term of any quoted products is for no less than the Initial Term and shall automatically renew for the length of
the Initial Term. Subsequent years' Maintenance and Subscription fees are to be paid annually in advance.
Following the first year of System operation, Maintenance and Subscription fees will be subject to annual increases.
Unless otherwise specifically stated in writing, products and/or services purchased at promotional prices or with
promotional discounts do not qualify for such discounts or limitations on price increases for subsequent years.

SirsiDynix Products and Services
* 100% due upon delivery of the first of any quoted SirsiDynix Products and Services

Any reference to license metrics and/or licensed amounts included in this quote shall be applicable only to the
Products and/or services mentioned in this quote. This document and any software or professional services
associated with this document are hereby fully incorporated into the current Agreement executed between
SirsiDynix and Customer. If there is no current agreement between the parties, the terms and conditions of the
current SirsiDynix Master Software License and Services Agreement shall be deemed the controlling Agreement
between the parties, a copy of which shall be furnished upon Customer's request. Any and all pre-printed terms

and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be
superseded by the current Agreement, unless such additional terms are statutorily required of the Customer. In the
event of a conflict, the terms, payment terms, discounts, product lists and/or statement of work contained within this
document shail take precedence over the current Agreement between the parties. In the event Customer desires or

This Quote is hereby fully incorporated into the current Agreenient executed between SirsiDyaix and Customer, if any The above information is
a trade secret proprielary and confidential and ts only for use by the library named above and nol to be released

Copynght 2019 Sirst Corporation - All Rights Reserved & oe —
yy SirsiDynix

Page 6 ol 8

Quote for Nashua Pubhe i brary Quofe Number 102598

requires updated terms and conditions for the continuing business relationship with SirsiDynix, please contact your
regional Sales Representative.

This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. if any The above information is
a trade secret. proprietary and confidential and is only for use by the library named above and not to be released

Copyright 2019 Sirst Corporation - All Rights Reserved

GD sicsidynie

Page 7 of 3

Quote for Nashua Public Library Quote Number 102598

Signature(s)

Customer Signature:
Nashua Public Library

By:
(Authorized Signature)

Name:
(Printed)

Job Title:

Date:

Billing Address:

Nashua Public Library
229 Main Street

Nashua

New Hampshire 03060
United States

This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. if any The above information is
a trade secret. proprietary and confidential and 1s only for use by the library named above and not to be released

Copyright 2019 Sirsi Corporation - Ail Rights Reserved & os sos
vy SirsiDynix

Page 8 of 8

Quote for Nashua Public. Library Quote Number 102599

SirsiDynix Technology Center
3300 N. Ashton Boulevard,
Suite 500

Lehi, UT 84043

Phone: 800-288-8020

Quote valid until:

Inside Sales Consultant, East Region

This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynta and Customer, if any The above information is
a trade secret, proprietary and confidential and 1s only for use by the library named above and not to be released

Copyright 2019 Sirsi Corporation - All Rights Reserved ae sos «oe
ry SirsiDynix

Page 1 of 3

Quote for Nashua Public Library Quote Number 102599

Purchase Details

All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted.

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Dacre ale ein)

Platinum Se

Discount

Initial Term: Three (3) Years, with two (2) optional years

initial Term Annual Price Increase Cap for SirsiDynix Products/Services: 0% in year 2 followed by 2.9% until Term
renewal

Customer's usage is subject to limitations that can be found in the Terms and Conditions section at the end of the Quote.

SirsiDynix reserves the right to adjust Initial Term pricing for Third Party/integrated products/services if a Third Party vendor increases pricing
for Third Party/integrated products/services.

Any applicable discount shail be applied on final payment. Any and all pre-printed terms and conditions on Customer's Purchase Order(s)
submitted to SirsiDynix are hereby rejected and shall be superseded by the current Master Agreement, unless such additional terms are
statutorily required of the Customer.

This Purchase Details section may not include pre-existing obligations for ongoing Products not fisted in the Quate.

This Quote is hereby fully incorporated into the current Agreement executed belween SirsiDynix and Customer. if any The above information is
a trade secrel. proprietary and confidential and 1s only for use by the Itbrary named above and not to be released

Copyright 2019 Sirst Corporation - All Rights Reserved & os «os
® SirsiDynix

Page 2 of 8

amend this Agreement in order to be in compliance with said Legislative changes. If said changes
cause an increase in fees or costs by either party, the parties in good faith shall amend this
Agreement to reflect the treatment of said fees or costs.

INDEPENDENT CONTRACTOR

The Contractor agrees that HSFN is completely independent from the City and is not an employee
of the City. The Contractor warrants that HSFN may work for other individuals and/or entities.

CHOICE OF LAW AND VENUE
This Agreement shall be governed exclusively by the laws of the State of New Hampshire and any

litigation regarding the interpretation or enforcement of this Agreement shall only be brought in a
court located in the State of New Hampshire.

\_au ala. \ 3 (a * -_.

Douglas Barty) President and GEO James Donchess, Mayor
Humane Society for Greater Nashua Corporation City of Nashua, NH

25 July 2022

Date Date

Quote for Nashua Public Library Quole Number 102599

Detailed Pricing

All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted.

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This Quote is hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer, if any The above information is
a trade secret. proprietary and confidential and is only for use by the library named above and not to be released

Copyright 2049 Sirsi Corporation - All Rights Reserved & «os 8
fy SirsiDynix

Page 3 of 8

Quote for Nashua Public. Library Quote Number 102699

Component Descriptions

Each description below relates to a quantity of one for the component. There may be more than one in this Quote.

SirsiDynix SMS Notification for Symphony SaaS, Annual Subscription - 10K Message Package

Subscription to the SMS Notification feature requires your ILS system to be on SirsiDynix Symphony 3.4.1 Patch
Cluster 1 or above.

Up to 10,000 messages included per year. Additional messages used, if allowed, will be deducted from the
subsequent subscription package purchased. Messages not used at annual renewal will be forfeit.

You may change the subscribed package to increase or decrease the number of messages at annual renewal time.

Harvest Unleashed for Enteprise or Portfolio

SirsiDynix will deliver a custom harvest agent. The agent will extract additional data to enhance searching and
filtering in Enterprise or Portfolio. The agent will be delivered to the Symphony server. The enhanced data includes:
See References (4XX), RDA attributes, Date Created polices (facets) and ‘dummy items’ for On Order material. All
of which bring significant ennancements to discovery within Enterprise and Portfolio.

_ Product Delivery

SirsiDynix SMS Notification Software installation

Project Management.

Project Management includes the services of a Project Manager. The Project Manager is your primary point of
contact during the implementation. You will work with your project manager to plan timeframes, schedule resources
fram the professional services team, and coordinate with other depariments at SirsiDynix to deliver products and
services outlined in this quote.

Depending on the type of implementation, the Project Manager will do the following:
- Actas your primary SirsiDynix coniact during your implementation
- Identify customer needs and key tasks to be accomplished by both the customer and SirsiDynix to ensure
a successful implementation
- Organize meetings with you and appropriate SirsiDynix staff to kick off your implementation project
- Work with SirsiDynix global operations staff to develop, communicate, and manage the overall
implementation schedule
- Bring key SirsiDynix staff onto the project to ensure proper resources are available to meet critical
milestones of your schedule
- Report to you regularly via phone and email status reports to keep everyone apprised of project progress
- Monitor quality control checks at critical intervals in your project
- Assist with the transition from Implementation phase to Customer Support

This Quote is hereby fully incorporated into the current Agreement executed belween SirsiDynix and Customer. if any. The above information is
a trade secret. proprietary and confidential and ts only for use by the library named above snd nol to be released

Copyright 2019 Sirs: Corporation - All Rights Reserved a ws
SirsiDynix

Page 4 of 8

Quote for Nashua Pubire Library Quote Number 102599

SYM746 Symphony SMS Notifications, Self-paced

Learn to set up and send SMS notifications in batch or individually via SirsiDynix Symphony. This training is
available in English only.

The next level of service. A comprehensive suite of services and extended support to ensure libraries get the same first-class service they offer
to communities.

Platinum
10% off ALL qualifying future services purchases

Training

« Unlimited access to online eLearning training courses for 20 users

+ Web access to customizable electronic training documentation

¢ Three distance group training or consulting courses

Best Practices and Custom Consulting

* 6 custom consulting hours: Global database changes, Web Services assistance, Enterprise Customization,
Symphony Custom Reports, Horizon SQL assistance, Search Index changes, Database Analysis or integration
with Third Party Vendors

* SureSailing quarterly - Regularly scheduled two hour calls with a senior consultant to review best practices, report
setup and configuration, system administration, planning for upgrades and enhancements, and answer general
questions

» Enterprise Q and A - monthly call with a senior consultant to review Enterprise

Customer Service and Support

* Dedicated Phone number

* Weekend and evening upgrade support

» Priority call handling and resolution

- Remote mobile device diagnostics and support

Data Enhancement Services

« Annual Authority Processing update (initial Authority Processing required before service can be scheduled)

* MARC records subscription with full SnartSOQURCE service

« Annual Bibliographic Analysis to provide a series of reports on the content of the bibliographic database for
quality control

This Quote is hereby fully incorporated into Ihe current Agreement execuled between SirsiDynix and Customer, if any The above information ts
a lade secret proprietary and confidential and 1s only for use by the brary named above and not to be released

Copynght 2019 Sirsi Corporation - All Rights Reserved Om soe ae
vy SirsiDynix

Page 5 of 3