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ifD iparametrics mel ES PROPOSAL FOR THE CITY OF NASHUA
B = ! @ — ARPA ADMINISTRATIVE SERVICES

2. Past Performance

We understand the intricacies of the laws, regulations. policies, timelines, processes, and systems that govern the Amencan Rescue
Plan funds and can demystify such topics into plain language and easy to execute directives. We are confident that we have the
expertise necessary to support your decision-making to optimize your program to complement multi-faceted state, local, and regional
recovery efforts. We are proud of our history serving our clients in their time of need and the resulting trust and confidence that
our clients have in us. This trust is strengthened by the fact that our team has not been involved in any current litigations and has
not been the subject of any arbitration.

In the table below we have summarized recent projects that highlight services most like those that we would perform for the City
of Nashua. In the following pages, you will find detailed project descriptions and references.

Ctient / Location Project Description Contract Project

Dates Amount

City of Providence / The iParametncs team was selected to assist the City of July 2021 - $100,000+
Rhode Island Providence in their recovery process from the COVID-I9 Present to date
pandemic while preparing for future disaster declarations. We are
coordinating and managing all FEMA Public Assistance grant
responsibilities while identifying other relief opportunities, including
CARES Coronavirus Relief Funds (CRF) and ARPA.

City of Lowell / The iParametrics team is supporting the City of Lowell's COVID-19 | 12/2020 - $1.3 million
Massachusetts response and recovery efforts, including applying for CARES Act Ongoing
funding reimbursements, planning for vaccine distribution, and the
establishment of a call center using a cloud-based routing system.
Finney County / Kansas The iParametrics team delivered turn-key solutions for 07/2020 — $433,436
comprehensive management of COVID-19 recovery funding Ongoing
through the US Treasury's CRF grant. We provided program
design, implementation, and management services, and guided the
County in securing $1.8 million through FEMA PA grants, We were
recently selected to support the County with their ARPA funds.
The Unified Government | The iParametrics team is providing the Unified Government of 08/2021 - $233,580
/ Kansas Kansas consulting services related to applicable uses for their ARPA Ongoing
funds while providing grant discovery opportunities and technical
government grant writing for additional opportunities.

Saline County / Kansas The iParametrics team is providing Saline County with technical July 2021 - $100,000+
advisory services related to COVID-19 recovery while developing Present
and implementing strategies to maximize federal and state
assistance,

City of Fayetteville / The iParametrics team is supporting the City of Fayetteville's 06/202 | — $674.960
North Carolina COVID-19 response and recovery efforts by identifying applicable Ongoing
uses for their ARPA funds to meet City goals through the initiation
of specialized programs, including smalt business revitalization and
new broadband infrastructure,

Seward County / Kansas | The iParametrics team provided comprehensive management of 07/2020 $313,364
, COVID-I9 recovery funding: providing program design, Ongoing
implementation, and management services for the County's CRF
grant. We were recently selected to support the County with their
ARPA funds as well.

PAGE 15

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PROPOSAL FOR THE CITY OF NASHUA
ARPA ADMINISTRATIVE SERVICES

management for provision of real estate and title clearance services
in the wake of Hurricanes lke and Dolly.

Mecklenburg County / iParametrics is supporting the County's COVID-19 response and 04/2021 — $350,000+
North Carolina recovery efforts, which includes applying for recovery funding Ongoing
reimbursements and grant management services.
Louisiana Office of Metnc ts responsible for development of policy and procedures, 04/2017 — $E.4 million
Community quality assurance, change orders, field inspections and vendor Ongaing
Development Disaster management for the Restore Louisiana Homeowner Assistance
Recovery Unit (OCD- Program: aimed at recovery from the great floods of 2016.
DRU) / Baton Rouge, LA
New York Governor's | Metric was tasked with administration of GOSR’s Rental Assistance, | 03/2013— | $188 million
Office of Storm Recovery | Affordable Rental Opportunities, and interim Mortgage Assistance 02/2020
(GOSR) / Long Island, NY | Programs. Our tear provided policy and procedural development,
applicant and stakeholder management, vendor coordination, and
case management.
GLO / Texas Houston- Metric provided program management for the pilot “Homeowner 07/2012 - $5.9 million
Galveston Area Council, } Opportunity Program” (HOP). We created policy and procedures, 04/2017
Galveston County, and provided mobility counseling to promote housing choice for
City of Galveston homeowners who had voluntanly relocated, and provided vendor

CLIENT REFERENCES

Providence, Rhode Island

Patnce John Phillippe

ARPA Recovery Program Manager

(401) 954-8278

pjeanphilippe@providenceri.gov

Lowell, Massachusetts

Shad Ahmed

Deputy Emergency Management Director

(978) 674-1220
shada@lowellma gov

Finney County, Kansas

Robert Reece

County Administrator
(620) 272-3506
rreece@finneycounty.org

The Unified Government, Kansas

Kathleen VonAchen
CFO

(913) 573-5186
kvonachen@wycokck.org

PAGE 16

PAST PERFORMANCE

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The City of Providence, capital city of Rhade Island, is home to over | 80,000 residents. In response to the COVID-19 pandemic, the City
looked to hire a consultant to assist in recovery efforts by expediting financial recovery and miniuzing impacts from future disasters.

CLIENT
City of Providence, Rl

REFERENCE

Clara Decerbo

Director at Providence
Emergency Management
Agency

25 Dorrance Street
Providence, R] 02903

(401) 648-1619
cdecertod@providencerigov

BUDGET
$100,000+

DURATION
July 2021 - Present

SITUATION

In the aftermath of a major disaster, including the COVID-19 pandemic, the Crty of Providence,
Rhode Island sought to protect its interests by securing the services of a qualified disaster recovery
consultant to ensure a rapid recovery and post disaster redevelopment process.

TASK

iParametrics was selected to assist the City in their recovery process fram the COVID-|9 pandemic
while preparing for future disaster deciarations. We are coordinating and managing all FEMA Public
Assistance grant responsibilities while identifying other relief opportunities, including CARES
Coronavirus Relief Funds (CRF) and the American Rescue Plan (ARP).

ACTION

iParametrics is providing the City with comprehensive grant management and cost recovery services,
including strategic planning, FEMA PA cost recovery, community outreach, program implementation
support, and technical assistance. We are leveraging various grant programs from FEMA Public
Assistance (PA) and CARES CRF, to the newly created American Rescue Plan, to ensure the most
benefit for the City and its residents. We are supporting City staff by providing updates on funding
opportunities while preparing key leadership for future recovery initiatives.

RESULT
Our support for the City is ongoing, To date we have XXX

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In March 2020, the COVID-19 pandemic ensnared the world. The City of Lowell, MA, declared along with the rest of the Country,
recognized that they needed assistance to ensure effective response and recovery efforts.

CLIENT
City of Lowell, MA

REFERENCE
Shad Ahmed

City of Lowell, MA
JFK Civic Center

99 Moody Street
Lowell, MA 01852
(978) 674-1220
shada@lowellma.gew

BUDGET
$1.3 millon

DURATION
December 2020 - Present

SITUATION
Parametrics was retained by the City's Office of Emergency Management to support overall
response and recovery services for COVID-19.

TASK

Initially, (Parametrics was asked to provide strategic advice to the City to maximize their ability to
recover costs under various federal programs, including the FEMA Public Assistance Program, the
Coronavirus Relief Fund, and HHS/CDC grants,

As additional needs were identified, the iParametrics team was also asked to support numerous
response efforts. These efforts included building out the City's virtual Emergency Operations Center,
coordinating vaccination planning efforts, and conducting outreach activities.

ACTION

iParametrics is providing the City with comprehensive grant management and cost recovery services,
including strategic planning, FEMA PA cost recovery, program implementation support, and technical
assistance. We have positioned the City to maximize their cost recovery efforts by leveraging each
federal funding stream to pay for unique items that are needed,

Further, the iParametnics team built out and trained staff on the use of a virtual Emergency
Operations Center using the VEOCi Platform, allowing the City to gain a Common Operating
Picture of COVID-19 response and vaccination efforts throughout the jurisdiction. We also stood
up a dedicated hotline for COVID-19 questions operating in four languages. Qur team used case
management software to ensure that all residents got their questions answered and received
vaccination appointments when eligible,

RESULT

The City of Lowell has been better able to meet the needs of their residents through improved
processes and staff augmentation, Cost recovery efforts are underway, with millions of dollars
targeted for reimbursement.

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FINNEY COUNTY, KANSAS”

7 REC

) RESP

In March 2020, the COVID-19 pandemic was declared a major disaster throughout the United States. Kansas Governor Laura
Kelly issued an emergency declaration in the same month and authorized the use of state resources and personnel to assist with
response and recovery operations that meet certain criteria.

CLIENT
Finney County, KS

REFERENCE
Robert Reece

County Administrator
311 N. Ninth Street
Garden City, KS 67846
Phone: (620) 272-3506

Email: rreece@finneycounty.

org

BUDGET
$589,116

DURATION
June 2020 - Present

SITUATION

Covering over [,300 square miles and with a population of almost 37,000 residents, the County

is located in the southwest part of Kansas. The major disaster declaration opened reimbursement
possibilities for all eligible Public Assistance applicants, including cities and counties across the country.
The incident period was back-dated to January 20,2020 and continues.

TASK

The recovery process is complex and often overwhelming, so we work with our clients to guide
them through the FEMA requirements and ensure they recetve the maximum eligible recovery
of costs. iParametrics and our partner, Metric, were retained by the County to support grant
management and writing for COVID-19-related reimbursements.

ACTION

The iParametrics team is providing the County with comprehensive grant management and cost
recovery services, including strategic planning, FEMA PA cost recovery, program implementation
support, and technical assistance and training. The strategic planning aspect covers how to utilize
SPARK grant and other sources of available funding, FEMA PA and cost recovery includes training
County staff on FEMA cost recovery tactics, project application,

RESULT

For Finney County, Kansas, we are managing a grant program of $10.9 million in funding. We recently
wrote the grant funding request for $1.8 million in new state grants and launched four grant
programs. We have assisied over 100 households, 29 businesses, and 20 community organizations.

“Their assistance in managing the County's approximate $/ 1 million in CARES Act CRF funding has allowed us to excel and
G G become a recognized leader in the State of Kansas. With their assistance, we were able to successfully access more than $2 million
of additional funding, allowing us to maximize the assistance to our residents, improve the County's response capabilities, and ensure our
long-term economic viability.” Robert Reece, County Adninistrator

B®

PAST PERFORMANCE

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WYANDOTTE COUNTY

GOVERNMENT OF

AND KANSAS CITY, KANSAS

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— fAXIS]] } Y
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PANIG

The Unified Government of Wyandotte County and Kansas City is a consolidated city/county government serving all of the citizens of the
City of Kansas City and County of Wyandotte in Kansas. In response to the COVID-|9 pandemic, the American Rescue Plan Act (ARPA)

was enacted with the goal of providing urgent and targeted funding for workers and families. The Unified Government sought assistance

with maximizing available ARPA funding opportunities while identifying additional federal and state grants to provide relief to citizens.

CLIENT

Unified Government of
Wyandotte County and
Kansas City, KS

REFERENCE
Kathleen VonAchen

CFO

City Hall

70! N. 7th Street, Suite 330
Kansas City KS 66101

(913) 573-5186
kvonachen@wycokckorg

BUDGET
$233,580

DURATION
August 202] - Present

SITUATION

The Unified Government requested professional consulting services related to grant discovery,
community liaison, and technical goveernment grant writing to maximize ther ARPA allocated relief
funds while identifying and applying for additional opportunities.

TASK

iParametrics was asked to identify federal funding opportunities available through ARPA while
collaborating with state agencres to maximize the amount of funding the Unified Government
received. This task included community outreach to ensure local non-profits and small businesses were
taking advantage of funding opportunities. We were asked to guide the Unified Government staff on
grant application strategies in regards to eligibility, readiness, and grant application evaluation,

ACTION

iParametrics is providing the Unified Government with comprehensive grant management and cost
recovery services, including strategic planning, FEMA PA cost recovery, program implementation
support, and technical assistance. We have positioned the United Governmeent to maximize their
cost recovery efforts by leveraging each federal funding stream. The iParametrics team is currently
supporting the Unified Government through the creation and operation of an ARPA Small Business
Grant Portal and Non-Profit Grants Portal and the writing and submittal of a $100 million EDA Build
Back Betier grant, $2 million EDA Travel. Tourism, and Outdoor Recreation grant. $2 million NOAA
education grant, and a second FEMA PA application.

RESULT

Through this partnership, we helped the Unified Gavernment receive award of a $2 million NOAA
multi-year education grant, with several more grants and applications pending submittal and/or award.
We also created and are running the ARPA Small Business Grants Portal that is using $550,000 of
allocated ARPA funds to directly support small businesses within the Unified Government, with an
additional $150,000 going towards partering initiatives such as supplying training courses for small
business owners.

(oe

PAST PERFORMANCE

In March 2020, the COVID-19 pandemic was declared a major disaster throughout the United States. As a result, Saline County
received funding and anticipated the disbursement of additional funds from various federal government response and rescue acts.

Kansas Governor Laura Kelly issued an emergency declaration in the same month and authorized the use of state resources and

personnel to assist with response and recovery operations that meet certain criteria,

CLIENT
Saline County, KS

REFERENCE

Phillip Smith-Haynes, County
Administrator

300 W. Ash St.

Salina, KS 67401

Phone: (785) 309.5810
Email: phillip.smith-hanes@
saline.org

DURATION
2021 - Present

SITUATION

Located in the center of the state, in the center of the country, Saline County is home to
approximately 55,000 residents. The County sits 8G miles north of the state's largest city and 100
miles west of the state capital. in early 2020, the State of Kanses awarded the County over $11
million in CARES Acts Coronavirus Relief finding, which was used to distribute funding to the
County government, two cities, three school districts, K-12 schools, and numerous non-profits.

TASK

As part of the American Rescue Plan Act of 2021 (ARPA), the County anticipated receiving

an additional $10.5 million in additional funds. These funds were received directly from the US
Treasury rather than the State of Kansas, which prompted the County to seek outside support.
iParametrics was retained by the County to support the County staff's capabilities to ensure
compliance with federal regulations while maximizing the beneficial uses of ARPA dollars in the
local community.

ACTION

The iParametrics team is providing the County with technical advistory services related to
COVID-19 recovery while developing and implementing strategies designated to maximize
federal and state assistance. Additionally, we are assisting in the distribution of ARPA funding while
working with local communities and neighboring counties to ensure consistency with COVID- 19
response and recovery initiatives.

RESULT
While this project is ongoing, we are currently managing the distribution of ARPA funding to sub-
recipeints and have provided the County a technology solution for tracking this process,

iD

To help the country continue recovering from the COVID-1|9 pandemic, additional financial relief was established through the passing
of the American Rescue Plan Act (ARPA) in March 2021.The City of Fayetteville, NC, recognized that they needed assistance to ensure

effective response and recovery efforts and sought assistance from an outside resource.

CLIENT SITUATION
City of Fayetteville, NC As the sixth largest city in the state, Fayetteville covers 150 square miles with a population of over
200,000 residents. In 2016, Hurricane Matthew affected the City of Fayetteville’s infrastructure with

WIS ab ho winds over 60 mph and rain totaling over [5 inches. With the anticipation of ARPA funds, the City

Douglas Hewett, ICMA-CM
City of Fayetteville, NC
433 Hay Street

decided to bring on an outside firm to assist in their COVID-19 recavery efforts while exploring
infrastructure investment opportunities under the ARPA,

Fayetteville, NC 2830 TASK
(10) 433-1990 iParametrics was asked to provide strategic advice to the City to identify applicable uses for their
dhewett@ci fay.nc.us ARPA funds and maximize their ability to recover costs under various federal programs, including

the FEMA Public Assistance Program, the Coronavirus Relief Fund, and HHS/CDC grants. Initial tasks
BUDGET included identifying nonprofits, households, small businesses, and impacted industries who experienced
$674,960 negative economic impacts of COVID-19, identifying public health workers who performed essential

work during the pandemic. identifying lost revenues, and identifying opportunities to construct broad

DURATION band infrastructure,

June 2021 - Present
ACTION
iParametrics, along with our partners Metric and AG Witt, is providing the City with comprehensive
grant management and cost recovery services, including strategic planning, FEMA PA cost recovery,
community outreach, program implementation support, and technical assistance. Ve have positioned
the City to maximize their cost recovery efforts by leveraging each federal funding stream to pay for
unique items that are needed.

RESULT
The City of Fayetteville is better equipped to respond to the current COVID-19 pandemic as well as
future disaster declarations.

In March 2020, the COVID-19 pandemic was declared a major disaster throughout the United States. Kansas Governor Laura
Kelly issued an emergency declaration in the same month and authorized the use of state resources and personnel to assist with
response and recovery operations that meet certain criteria.

CLIENT
Seward County, KS

REFERENCE
April Warden
County Administrator

515 N. Washington Avenue,

Suite 205

Liberal, KS 67901
Phone: (620) 626-3330
Email: awarden@
sewardcountyks.org

BUDGET
$313,364

DURATION
July 2020 - Present

SITUATION

Covering over 600 square miles and with a population of almost 23,000 residents, the
County is located on the southern border of Kansas, The major disaster declaration opened
reimbursement possibilities for all eligible Public Assistance applicants, including cities and

counties across the country. The incident period was back-dated to January 20, 2020 and
continues.

TASK

The recovery process is complex and often overwhelming, so we work with our clients to
guide them through the FEMA requirements and ensure they receive the maximum eligible
recovery of costs. iPararnetrics and our partner Metric, were retained by the County to support
grant management and writing for COVID-19-related reimbursements. We provide community
outreach, cost recovery, grants management, program implementation support, and technical
assistance and training.

ACTION

The iParametrics team is providing the County with grant management and program design and
implementation of four COVID-19 relief programs and as technical consultant for FEMA PA cost
recovery. Programs implemented included rent, mortgage and utilities assistance for households,
recovery grants for small businesses and microenterprises, reimbursement of COVID-19

related expenses for government entities and non-profits, and grants for community-supported
COVID-19 response and recovery initiatives.

RESULT
We managed a grant program of approximately $7 million in funding. We implemented

four programs that served 467 households (84% LM), 65 businesess, and 39 community
organizations.

iD ®

During a crisis event or system shock, like a disaster declaration or the recent COVID-19 pandemic, it is the government's

responsibility io marshal its resources, channel the efforts of the whale community, and, if necessary, solicit assistance from outside

the jurisdiction. In 2017, iParametrics was awarded a multi-year contract to provide security consulting, including

developing a crisis management plan and training for Mecklenburg County, North Carolina.

CLIENT
Mecklenburg County, NC

REFERENCE
Christopher Daniels
Senior Enterprise Project
Manager

(980) 314-2520
Christopherdaniels@
mecklenburgcountyne.gov

DURATION

2017 - Present

Training: March 2018 -
Present

COVID-19 Response: March
2020 - Present

SITUATION

Covering over 500 square miles and with a population of over [.2 million residents, the County
is home to one of the largest cities in the United States in addition to six smaller townships. The
key to emergency and crisis planning Is to develop a set of processes and procedures that are
used as a guideline for emergency and crisis response. Pre-developed crisis management plans
and associated activites enable community leaders to effectively address a worst-case or long-

term crisis.

TASK

{Parametrics was retained by the County to support the development of an enterprise security
program and facility risk assessment. This was followed by developing a community-wide Crisis
Management and Response Plan to assist the community in the prevention, management, and
resolution of emergency and crisis situations and training to support the plan. We created
in-person training for the Senior Leadership Team while providing a SCORM-compliant online
course for over 6,000 employees to be deployed in the client’s Learning Management System,
In March 2020, we stepped in to assist the County with response to the COVID-19 pandemic
using these tools.

ACTION

Using several workshops with County leadership and staff. we performed a community-

wide crisis management gap analysis using a variety of federal guidance (i.e. The National
Incident Management System, The National Response Framework, etc.), best practices, and the
Emergency Management Accreditation Program (EMAP) and standards. Scenario, Function, and
Capabilities-based planning were then used to generate, compare, and select possible solutions

(Us;