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* — ARPA ADMINISTRATIVE SERVICES
|. Qualifications & Experience
FIRM INFORMATION
OUR TEAM’S EXPERIENCE:
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edge problems, offering client-focused solutions aimed at improving resilience, Our
team of over 80 employees offers multi-faceted emergency and risk management, decision and analytical sciences, and program and
cost-consulting solutions to a broad range of federal, state, and municipal clients throughout the country. This experience includes
working with numerous federal agencies, over 30 states at the state level, and 500+ cities, counties, townships, and parishes in all 50
states in the United States since our founding in 2003,
Address: 74 Summit Avenue, Waldwick, NJ 07463 // Website Address: www. parametnis.com //
Contact Information: Jeff Stevens, CEM, MEP // 401.536.8178 // jeff.stevens@iparametnics.com
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Customer Satisfaction Domestic Experionce Global Reach Industry Knowledge COVID-19 Experience
Dun & Bradstreet Open Proven performance in Proven performance in Supported 60+ Supported clients
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disasters response operations
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PAGE 3
Mirarametrics @mel ET PROPOSAL FOR THE CITY OF NASHUA
: aaa ARPA ADMINISTRATIVE SERVICES
Metric Consulting (Metinc) is one of the largest privately held woman and minority-owned full-service
mel engineering firms specializing in disaster management, emergency response, and disaster grant
management in the United States. Headquartered in Miami, FL, Metric was founded in 1976 on the
Resitence «Recovery Brinciple of providing personalized consulting engineering services, Metric's commitment to
excellence - combined with our unrivaled client service - has gained the firm an outstanding reputation and, more importantly, the
trust and confidence of our clients. With 45 years of experience in emergency management and over 375 full-time personnel, Metric
is one of the leading providers of quality professional civil engineering and emergency management services in the southeastern
United States, Latin America, and the Caribbean, Metric is proud to be ranked by Engineering News-Record (ENR) as #429 on the
2019 Top 500 Design Firms; #54 on the 2018 Southeast Top 100 Design Firms; and #51 on the 2018 Top Construction
Management-for-Fee Firms lists, respectively.
Metric is well-versed in US Treasury regulations, CDBG-DR, CDBG — Mitigation (CDBG-MIT), Federal Emergency Management
Agency (FEMA) Public Assistance (PA) and other Federal Programs, They have led recovery initiatives nationwide, aiding clients in
Texas, New jersey, Alabama, Colorado, Connecticut, Florida, Louisiana, Rhode Island, South Carolina, Kansas, lowa, and Georgia, as
well as Latin America, and the Caribbean,
James Lee Witt has been a leader in addressing the response and recovery challenges of nearly
every major U.S, disaster since 1993. AG Witt, LLC. a national disaster recovery services consulting
firm, traces its roots to 200! when, after completing eight years as Director of FEMA, James Lee
Witt founded Witt Associates and began provid ng emergency management consulting services
V to state, county, and municipal government clients. In 2015, James Lee founded Witt Global
Partners and in 2019 teamed with Atlys Global to form AG Witt and provide a broader selection
of innovative service offerings. AG Witt team of expert professionals have been senior leaders in the federal government as well as
at the National Association of Counties,
A WITT
AG Witt, LLC, provides comprehensive emergency management and disaster advisory services from the initial response to an event,
through grant closeout and audit. They provide technical advice and staff augmentation for the administration of federal grant
programs including the FEMA PA and Individual Assistance grant programs, HUD CDBG and CDBG-DR, the DOT, the FHWA,
NRCS, Department of Education RESTART recovery advisory services, USDA, and FEMA Hazard Mitigation Assistance advisory
services.
The AG Witt team recognizes that every disaster is different and that staffing requirements may vary from one disaster to the next
as well as over the course of a disaster. They are proficient in all local, state. and federal regulations that apply to disaster events and
disaster recovery programs, All team members are highly trained professionals, recognized leaders in the industry and are up to date
on the latest FEMA policies and procedures,
Our team is proud to offer the City of Nashua a comprehensive disaster recovery and American Rescue Plan Funding Program
expertise—from beginning to end.
WHY THE IPARAMETRICS TEAM?
Our team can immediately meet the City of Nashua’s current or future emergency management needs, just as we have been doing
for communities across the United States over the past year. We have helped design, staff, and implement long-term recovery,
planning, and coordination efforts for large cities, states, and many local jurisdictions and non-governmental entities who have been
significantly impacted by disasters, Our strong history of providing disaster recovery and response services to communities recovering
from multiple simultaneous disasters gives our team the unique advantage of being able to hit the ground running, without a lag in
program start time. We will provide the City of Nashua guidance in not only navigating the COVID- 19 recovery and relief process,
but also in preparing for future disaster-related events.
PAGE 4
i> iParametrics @ncl Ee PROPOSAL FOR THE CITY OF NASHUA
EP iPoramerrcs QD emet ARPA ADMINISTRATIVE SERVICES
Just like many other communities across the United States, the City of Nashua is continuing your recovery process from the impacts
of the COVID-19 pandemic. This recovery has been ongoing throughout the life of the pandemic. The City was awarded $873,726
in COVID-19 Business Assistance / CDBG-CV funds which were utilized in a variety of local relief programs, including the City's
COVID-19 Impact Fund Program. This program had the goal of assisting local srnall businesses and non-profits that were significantly
disrupted through three separate rounds of funding distribution. While these funds were instrumental in helping members within the
community return to their pre-pandemic norm, additional funding from the American Rescue Plan Act will only help expedite the
community's recovery,
With the anticipation of over $16 million as part of ARPA, making your Rescue Plan funding program accessible to the community
is critical to addressing local needs. The sooner a pian is in place, the sooner we can design programs to best meet cormmunity needs
and federal requirements. We are prepared with a successful program to help the City of Nashua reach these goals, a program
which is already being used by similar communities across the nation.
iParametrics, Metric, and AG Witt staff have been working together since 2010 to deliver recovery, preparedness, and resilience
programs around the nation. Our partnership and expertise have strengthened over the years as we have responded to an ever
intensifying period of disasters as one team. Beginning in 2020, we expanded our expertise to include COVID-19 recovery and
CARES act funding. Together, we have supported disbursement of over $20 million in federal CARES Act funding to aid 642
households, 139 small businesses, and 63 community organizations—providing bilingual services in English and Spanish. In Finney
County, Kansas, we implemented four programs that have served 100 households, 29 businesses, and 20 community organizations
for the $10.9 million in funding the County received. We also wrote a grant funding request for $1.8 million in new state grants and
launched four grant programs, which increased assistance to County residents and set the County up for success in terms of long-
term economuc viability.
Together, our COVID-19 Recovery work has included:
= Program planning supported by detailed community needs assessment. stakeholder input, and federal guidance;
» Program design and implementation of Emergency Rental and Mortgage Assistance Programs,
= Planning support for continuity of operations and ongoing provision of essential services;
« Design and implementation of small business grant programs;
» Training workshops and support for community organizations involved in COVID-19 recovery and citizen support services;
= Delivery of software solutions for web-based program applications and granl management systems;
= Operations support for vaccine distribution including marketing, outreach, and call center.
= Design and implementation of grant programs for non-profit and community organizations;
=» Assistance in selecting priority projects for funding and budget planning;
= Cost recovery through FEMA Public Assistance;
» Preparation of reports required by state and federal funders including the US Treasury;
= Program policy and procedural development: and
® Technical assistance regarding federal regulation, including updated technical assistance based on updated federal guidance.
We offer City of Nashua our tested and proven experience delivering programs smartly and efficiently in our new pandemic reality.
Our team offers expert insight into the requirements of the federal grants process. including grants through EXPERIENCE
FEMA, HUD, the US Treasury, the CARES Act, and ARPA. We are trained on the cutting edge of regulatory
. . . aa oe MATTERS
guidance at the state and federal levels, We have supported our clients in efforts which include grant wniting,
grant application development, benefit cost analysis, regulatory coordination, project monitoring, reimbursement services. payment
reconciliation, procurement development and oversight, cross-cutting cornpliance (specifically with OMB's 2 CFR, Part 200 federal
funding requirements), extemal relations, and financial management.
PAGE 5
iu iParametrics g@r mel wr PROPOSAL FOR THE CITY OF NASHUA
“— ARPA ADMINISTRATIVE SERVICES
We know that disaster recovery projects usually require a significant expenditure of funds in a short timeframe, and that they must
comply with the laws, regulations, and guidelines. Our expertise enables us to anticipate and avoid significant issues, both pre- and
post-program launch.
Efficiency and expedience underly every decision that we make. We get it done nght, and we get it done
fast—we put efficiency at the center of everything we do. as we understand how vital this assistance is to the
residents of City of Nashua. We rely on strong project management and open communication throughout
the lifecycle of the program to deliver a compliant, efficient program that puts assistance in reach of those who need it fast. In 2020,
we launched | 6 recovery programs and facilitated the delivery of over $20 million in 4 months to individuals and small businesses
throughout the State of Kansas suffering in the wake of COVID-19, an act that received praise and recognition from the State. We
are proud of these numbers, and we guarantee to continue using the same speed and efficiency for the City of Nashua.
BY od of ot)
MATTERS
We also know that local idiosyncrasies matter. A program in New Hampshire will not be the same as a
program in Florida, and a program in Nashua will not be the same as a program in Concord, To ensure we
bring your program to the people who need it, we will perform a geographic/demographic analysis of the City
of Nashua to understand where there are concentrations of vulnerable populations. We will couple this information with additional
outreach to the community to learn what's important to City of Nashua residents and what gaps need to be closed.
PLACE
MATTERS
PAGE 6
PROPOSAL FOR THE CITY OF NASHUA
> iParametrics @) mel
ARPA ADMINISTRATIVE SERVICES
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Skills and Abilities
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James Lee Witt (51)) a a & a r a a a z a a a a a a
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We are proud of our history as a leading provider of comprehensive disaster recovery consulting services and are pleased to
introduce you to the key leadership team offered for this engagement. It is the people introduced in this section whose expenence
and expertise will continue to guide decisive action throughout the City of Nashua’s American Rescue Plan Funding Program. The
practical expenence of the team outlined in these pages has prepared them with the insights needed to analyze, research, and deliver
results.
The key staff presented in these pages have worked with grantees like City of Nashua around the nation to deliver the most creative,
innovative, and comprehensive disaster recovery programs in sectors including single-family, multi-family and rental housing; economic
development: infrastructure; planning; and capacity building using leveraged funding from multiple federal sources. All key staff
proposed in these pages have prior recent experience implementing federal grant relief programs, funded through the US Treasury.
Our team has been carefully selected to deliver a mix of wide-ranging subject matter expertise, trusted insights, operational
knowledge, and technical skills, Qur team is trained to deliver understanding, empathy, and solutions, tailor made for the City of
PAGE 7
WiParamerics Gel A PROPOSAL FOR THE CITY OF NASHUA
Sar ARPA ADMINISTRATIVE SERVICES
Nashua. We are passionate about the clients we serve and the communities we support. This group is supported by a deep bench
of more than 1,500+ professionals who can be pulled in at a moment’s notice based on technical need. Staff introductions below
are followed by full resumes for each team member in the appendices,
Project Executive | Jeff Stevens, CEM, MEP
Jeff serves as iParametrics’ Vice President of Emergency Management. In this role, he works closely with
our clients to improve their resilience and enhance their recovery efforts, Jeff is hands-on leader known
for his dogged advacacy on behalf of the communities we serve. In the wake of the COVID-19
pandemic, jeff has served clients in Massachusetts, Rhode Island, Kansas, and North Carolina to leverage
federal funding from multiple sources to deliver multiple initiatives, including federal grant programs. Jeff
led Finney County, Kansas in efforts to apply for $1.8 million in federal assistance, representing a nearly
| 20% increase in funding available for the County's COVID-19 recovery portfolio of programs. He
constantly identifies opportunities to ensure that our clients are leveraging all possible avenues to
enhance their reesredness or build back better after a disaster. Jeff has experience in higher education from his time at New York
University and in healthcare leadership from his time serving on the HINI| pandemic team in Rhode Island. Jeff is a Certified
Emergency Manager and FEMA Master Exercise Practitioner. He holds numerous Incident Management Team certifications and is
also a volunteer firefighter.
As a New Jersey resident, Jeff is a short drive from the City of Nashua and is committed to assisting the city through program
completion. Jeff can be reached anytime at 401.536.8178,
Senior Program Advisor | James Lee Witt
James Lee is a former FEMA Director and a member of President Bil Clinton's White House Cabinet,
and currently serves as a senior advisor to Fortune 500 companies and government leaders around the
world. He has been leading disaster recovery efforts since 1993. James Lee coordinated federal disaster
response and recovery on behalf of the White House and oversaw more than 350 disasters, some of
which were the mast devastating disasters of all time, In 2001, James Lee founded Witt Associates and
began providing emergency management consulting services to state, county, and municipal government
clients. In 2015, he founded Witt Global Partners, and in 2019, started AG Witt.
James Lee is recognized for his leadership and expertise in business continuity as well as crisis and
emergency management. He is held ts high esteern by members of Congress on both sides of the isle, who have often sought his
guidance and counsel on major policy issues. He is known for his ability to plow through the haze and tension to bring people
together to develop common sense solutions to the most complex issues.
Senior Program Advisor | Margaret Larson
Margaret has nearly 30 years of emergency management, policy, and programmatic expenence from
working in the emergency managernent and governmental affairs at the federal, state, and local levels.
Prior work includes serving as staff in the U.S. Senate. vanious leadership roles at FEMA, directing the
Washington, D.C. office for the State of Illinois, delivering disaster services with Feeding America, and
leading preparedness, training, response, and recovery efforts for clients during her tenure with national
consulting firms. Her most recent work has been in the state of California, leading project teams in their
COVID-19 disaster recovery and compliance with CARES Act requirements to receive the maximum
i) | recovery of costs, Margaret served in a variety of senior positions at FEMA including Executive Officer
of the Response Division, Special Assistant to the Deputy Director, and in the Office of Congressional and Legislative Affairs, She
began her career in Washington, D.C. as a legislative assistant to (retired) Senator Sam Nunn from her home State of Georgia.
PAGE 8
uD iParametrics @m mel Ver PROPOSAL FOR THE CITY OF NASHUA
ARPA ADMINISTRATIVE SERVICES
Project Manager | Shanti Smith-Copeland
Shanti Smith-Copeland serves as the Director of Emergency Management for iParametrics. She 1s a decisive,
resutts-oriented executive with 16 years of innovative crisis and emergency management leadership. These
skills have been honed through positions including Deputy Bureau Chief of Preparedness for the State of
Florida, as well as a local emergency manager.
| Her experience includes Disaster Preparedness, Response, Recovery, and Grant Management Support on
behalf of the State Emergency Response Team, as well as Florida Cities and Counties after Hurricanes Dennis,
Katrina, Rita, Wilma, Hermine, Matthew, Ima, Michael, Donan, and the COVID-19 pandemic. Additionally,
her experience in 34 federally declared disasters across FEMA Regions |, 2, 4, 6 and 7 from 2005-2020 has allowed her to provide
operational support to field operations for Disaster Recovery, Debris Management, Mass Care Coordination, EOC Staffing of ICS
Positions including Plans Chief, Logistics Chief and Liaison Officer as well as Incident Management Team support up to and including
Type 3 Incident Commander.
Associate Project Manager | Ben Redifer
Ben serves as an Associate Project Manager for iParametncs. He offers vanous response, planning, and
recovery skills and knowledge to assist his chents, Ben started his Emergency Management career interning
with the Florida SERT Mass Care Ccordinator, where he created guidance documents and training for new
grey sky staff. He went on to lead the Irma Sheltering Task Force overseeing a team coordinating sheltering
statewide during the largest shelter mobilization in state history. He has also worked with the Flonda Salvation
Army Disaster Services where he led a case management operation, where he built and managed a local
Inma recovery program. He was promoted to coordinate the Salvation Army's regional recovery program for
Imma for nine counties and led coordination with case management partners and was responsible for vetting
over $1.4 million dollars in non-profit assistance.
During COVID-19, Ben assisted in long-term planning for the Human Service Branch where he provided intemet data mining,
analyzed search metrics, and supported Mass Care strategizing. Following the 2020 hurnicane season he served as the Deputy Site
manager for the largest Mass Vaccination Site in Maryland. Most recently Ben served in the Maryland Covid- 19 Recovery Operation
as the Planning Section Chief for the Vaccination and Testing Group, Ben's knowledge, hands-on experience and diverse background
provides him with the skills needed to meet client's needs,
Associate Project Manager | Juliann Bertone
Juliann brings extensive experience in development and execution of housing programs, supportive
4 services, and emergency rental assistance programs. Juliann began her career in state government, where
she served the Colorado Department of Public Health as part of their communications tearn. Most
recently, Juliann spearheaded efforts in Finney and Neosho Counties, both in Kansas, to deliver six
recovery programs simultaneously, including a program which provided rent, utilities, and mortgage
assistance to residents of both counties through the US Treasury's Coronavirus Relief Fund (CRF). Under
Juliann’s leadership, all programs launched in Septernber 2020 and were closed by December 2020, having
| expended the counties’ CRF allocation and serving approximately 300 distinct applicants. Before that,
~ fufiann served as the portfolio manager for the Puerto Rico Department of Housing's CDBG-DR funded
housing programs directed at the island's most vuinerable citizens. In this engagement, Juliann coordinated efforts with six subrecipient
HUD-certified counseling agencies and social interest housing providers around the island to deliver wrap-around housing counseling
services and solutions to house vulnerable populations like those facing homelessness or living with substance abuse issues or AIDS.
Julian is well-versed in training and technical assistance, subrecipient management. program design, and federal grants compliance
PAGE 9
WD iparametrics @mcl CE PROPOSAL FOR THE CITY OF NASHUA
U9 iParametrics me ARPA ADMINISTRATIVE SERVICES
requirements. Her cross-cutting experience in program management, communications and public engagement, housing advocacy,
and collaboration with community-driven organizations makes Juliann well-rounded and uniquely suited to assist with this program.
Associate Project Manager | Alex Boswell
Alex Boswell serves as a Project Manager for iParametrics. Alex has spent her emergency management
career working within the state of Florida on various projects. She spent six months working in the State
of Florida Emergency Operations Center working on the COVID-19 state-wide response as a Special
Project Coordinator. She worked on several critical projects including test kit logistics, mass feeding efforts,
and invoice review.
Alex started her career in Emergency Management in the Florida Division of Emergency Management as
a Project Manager for the Mitigation Bureau. In this role, she oversaw the Watershed Planning Initiative
for the state, During her time with the Mitigation Bureau, Alex became a Florida Certified Contract Manager. Alex has also served
as the Chief of Staff for Florida's first Chief Resilience Officer. They worked together to meet with stakeholders to discuss climate
change projects going on around the state. In her most recent roll. Alex worked as a Case Manager for both the Clay County
Voluntary Home Buyout Program as well as the Rebuild Florida Hurricane Imma Program within Excel Contractors, LLC.
Associate Project Manager | Emily Noyes
Emily utilizes her wide range of leadership and hands on experience to work with clients in evaluating
and enhancing all aspects of their Emergency Management needs. From nsk assessments to
program/policy development and implementation, Emily brings practical solutions to the table for all
recovery efforts. Prior to joining iParametrics Emily developed plans for hazard and risk reduction, as
well as Environmental Health and Safety programs at a variety of manufacturing plants.
Throughout her career she also interned for Dana-Farber coordinating hospital wide training and a full-
' scale exercise with other Boston Hospitals. While studying abroad in Denmark she interned for the
International Media Support Organization in implementing risk management programs. Most recently, she has experience
coordinating and planning recovery efforts for COVID-19 in the City of Lowell EOC. She managed a multi-lingual city call center to
increase vaccinated residents. Emily's leadership, coordination and industry experience allows for a consistently positive outcome for
clients.
FEMA Public Assistance Team Lead | Mark Albright
Mark is a highly skilled, dedicated professional with over 25 years of FEMA Public Assistance, Debris,
STEP Pilot Program, and Government Contracting experience. He has helped the recovery efforts
following numerous presidentially declared natural disasters, including Hurncanes Maria, Irma, Harvey,
and Katrina, in addition to a variety of man-made disasters. Mark is currently leading a team to assist a
County in applying for and documenting FEMA PA reimbursements related to the COVID-|9 pandemic.
His prior PA expenence includes guiding clients through the recovery grants application process, serving
as a subject matter expert on Category B-G projects, managing CDBG-DR implementations, and
representing HMGP 4040 applicants while providing program guidance and oversight. Mark's
background as a State of Florida General Contractor, cost estimator, code compliance inspector,
structural house mover, carpenter. and debris remover affords him a wide understanding of the documentation requirements
expected to properly complete claims,
PAGE 10
: “eteccneon ARPA ADMINISTRATIVE SERVICES
Systems Development Team Lead | Mark Homrich
As Vice President of Analytics and Digital Solutions for iParametrics, Mark Homrich oversees the
application of advanced analytics, machine learning techniques, and business process automation to
Public Assistance projects to shorten response times, improve performance. and achieve greater cost
efficiency. Mark has over 30 years of experience in consulting, product development, product
management, project management, and business development across of a variety of functional domains
and industries, including, recently. over [| years of experience managing marketing, product
development, and project managernent for a variety of technical disciplines for Siemens Digital
Industries Software. While at Siemens. in his role as Director of Product Management, Mark led the
development of several new products and solutions, Mark combines deep management experience with an entrepreneurial mindset
to address ald challenges in new ways.
Systems Engineer | Ariel Siegel
Anel currently serves on iPararmetrics’ technology team as a Systems and Business Visualization
developer and engineer. She holds a Master of Science degree in Engineering from the Georgia Institute
of Technology and delivers the valuable insights our government clients need to efficiently improve
services and deliver on their mission.
Arnel has extensive knowledge and expenence in developing Business Intelligence and Geospatial
Visualizations to show data by its various dimensions and multiple measures through dashboards and
| geospatial visualizations, She has extensive experience modeling, evaluating, and visualizing data for the
i purposes of cause-and-effect analysis and risk reduction. She has worked extensively on analytics
modeling and visualizations for the Federal Emergency Management Agency (FEMA), the Department
of Defense (DoD), and the Army Corps of Engineers (USACE), as well as numerous state and local agencies. Arnel has extensive
experience with ESRI ArcGIS, is a Certified Qlik Business Visualization Engineer, and is experienced in using software such as ArcGIS,
Quantum GIS, Tableau, Qlik Python, and R to automate geospatial data acquisition and processing and create visualizations to
transform complex data into easy-to-understand graphics. Ariel currently holds a Department of Homeland Security Public Trust
Security Clearance.
Outreach Team Lead | Justin Cauley
Justin has more than nine years of Emergency Management and Disaster Recovery experience. Justin
has supported disaster recovery projects in the states of New York, Colorado, South Carolina, Texas,
and Puerto Rico. His responsibilities have included disaster case management. debris management, grant
management, and compliance monitoring and implementation. Justin has a broad understanding of
CDBG-DR and FEMA policy, with focused expertise in CDBG-DR Housing, and applications of the
Uniform Relocation Act (URA), Justin was instrumental in delivery of over $20 million across Finney,
Seward, and Neosho Counties, Kansas, where he served as a Senior Closeout Specialist tasked with
creation of policies and procedures, quality control, and ensuring performance and production standards
for the Rent, Mortgage, and Utilities Assistance Program in each county. Prior to that, Justin served as
the director of Uniform Relocation Act (URA) compliance for the Puerto Rico Department of Housing's $10.2 billion portfolio of
26 CDBG-DR funded programs. After Hurncane Sandy devastated New York, Justin was called upon to lead a team of analysts
responsible for delivering the Small Rental Repair Program. Affordable Rental Opportunities Program, and Interim Mortgage
Assistance program for the Governor's Office of Storm Recovery (GOSR). which served over |,400 appkcants by providing CDBG-
DR funding to maintain or create affordable housing stock in the state, He also served the Texas General Land Office (GLO) as
tear leader for its pilot “Homeowner Opportunity Program” (HOP), which provided funding to eligible low-income households in
PAGE iI
