Search

27.

28.

29.

30.

31.

in connection with the procurement of work to be done or payments to be made under this
contract, City of Nashua may terminate the contract at will or for cause in accordance with
paragraph 8. Upon termination, Professional Engineer shall refund to the City of Nashua
any profits realized under this contract, and Professional Engineer shall be liable to the City
of Nashua for any costs incurred by the City of Nashua in completing the work described
in this contract. At the discretion of the City of Nashua, these sanctions shall also be
applicable to any such conviction obtained after the expiration or completion of the
contract.

Professional Engineer warrants that no gratuities (including, but not limited to,
entertainment or gifts) were offered or given by Professional Engineer to any officer or
employee of the City of Nashua with a view toward securing a contract or securing
favorable treatment with respect to the awarding or amending or making of any
determinations with respect to the performance of this contract. If City of Nashua
determines that such gratuities were or offered or given, it may terminate the contract at
will or for cause in accordance with paragraph 8.

The rights and remedies of this section shall in no way be considered for be construed as a
waiver of any other rights or remedies available to the City of Nashua under this contract
or at law.

THIRD PARTY INTERESTS AND LIABILITIES The City of Nashua and Professional
Engineer, including any of their respective agents or employees, shall not be liable to third
parties for any act or omission of the other party. This contract is not intended to create
any rights, powers, or interest in any third party and this agreement is entered into for the
exclusive benefit of the City of Nashua and Professional Engineer.

SURVIVAL OF RIGHTS AND OBLIGATIONS The rights and obligations of the parties that by
their nature survive termination or completion of this contract shall remain in full force and
effect.

SEVERABILITY In the event that any provision of this contract is rendered invalid or
unenforceable by any valid act of Congress or of the New Hampshire legislature or any
court of competent jurisdiction, or is found to be in violation of state statutes or regulations,
the invalidity or unenforceability of any particular provision of this contract shall not affect
any other provision, the contract shall be construed as if such invalid or unenforceable
provisions were omitted, and the parties may renegotiate the invalid or unenforceable
provisions for sole purpose of rectifying the invalidity or unenforceability.

MODIFICATION OF CONTRACT AND ENTIRE AGREEMENT This contract constitutes the
entire contract between the City of Nashua and Professional Engineer. The parties shall
not be bound by or be liable for any statement, representation, promise, inducement, or
understanding of any kind or nature not set forth in this contract. No changes, amendments,
or modifications of any terms or conditions of the contract shall be valid unless reduced to
writing and signed by both parties.

CHOICE OF LAW AND VENUE This contract shall be governed exclusively by the laws of

the State of New Hampshire and any claim or action brought relating to this contract, the
work performed or contracted to be performed thereunder, or referable in anyway thereto

GC 12 of 13

11.

12.

satisfaction of such hindrances and delays any extension of time that the City of Nashua may
provide.

INSURANCE Service Provider shall carry and maintain in effect during the performance of
services under this contract:

> General Liability insurance in the amount of $1,000,000 per occurrence; $2,000,000
aggregate;
> $1,000,000 Combined Single Limit Automobile Liability;
*Coverage must include all owned, non-owned and hired vehicles,
> $1,000,000 Profession Liability;
>» and Workers' Compensation Coverage in compliance with the State of New
Hampshire statutes, $100,000/$500,000/$ 100,000.

Service Provider shall maintain in effect at all times during the performance under this contract
all specified insurance coverage with insurers. None of the requirements as to types and limits to
be maintained by Service Provider are intended to and shall not in any manner limit or qualify the
liabilities and obligations assumed by Service Provider under this contract. The City of Nashua
shall not maintain any insurance on behalf of Service Provider. Subcontractors are subject to the
same insurance requirements as Service Provider and it shall be the Service Provider's
responsibility to ensure compliance of this requirement.

Service Provider will provide the City of Nashua with certificates of insurance for coverage as
listed below and endorsements affecting coverage required by the contract within ten calendar
days after the City of Nashua issues the notice of award. The City of Nashua requires thirty days
written notice of cancellation or materia] change in coverage. The certificates and endorsements
for each insurance policy must be signed by a person authorized by the insurer and who is
licensed by the State of New Hampshire. General Liability and Auto Liability policies must
name the City of Nashua as an additional insured and reflect on the certificate of
insurance. Service Provider is responsible for filing updated certificates of insurance with the
City of Nashua's Risk Management Department during the life of the contract.

>» All deductibles and self-insured retentions shall be fully disclosed in the certificate(s) of
insurance.
>» If aggregate limits of less than $2,000,000 are imposed on bodily injury and
property damage, Service Provider must maintain umbreila liability insurance of at
least $1,000,000. Al! ageregates must be fully disclosed on the required certificate of
insurance.
> The specified insurance requirements do not relieve Service Provider of its
responsibilities or limit the amount of its lability to the City of Nashua or other
persons, and Service Provider is encouraged to purchase such additional insurance, as it
deems necessary.
> The insurance provided herein is primary, and no insurance held or owned by the City
of Nashua shall be called upon to contribute to a loss.
> Service Provider is responsible for and required to remedy all damage or loss to any
property, including property of the City of Nashua, caused in whole or part by Service
Provider or anyone employed, directed, or supervised by Professional Engineer.

INDEMNIFICATION Regardless of any coverage provided by any insurance, Service Provider
agrees to indemnify and hold harmless the City of Nashua, its agents, officials, employees and
authorized representatives and their employees from and against any and all suits, causes of
action, legal or administrative proceedings, arbitrations, claims, demands, damages, liabilities,
interest, attorney’s fees, costs and expenses of any kind or nature in any manner caused,

GC 6of 11

13.

14,

15.

16.

occasioned, or contributed to in whole or in part by reason of any negligent act, omission, or fault
or willful misconduct, whether active or passive, of Service Provider or of anyone acting under its
direction or control or on its behalf in connection with or incidental to the performance of this
contract. Service Provider's indemnity and hold harmless obligations, or portions thereof, shall
not apply to liability caused by the sole negligence or willful misconduct of the party indemnified
or held harmless.

FISCAL CONTINGENCY All payments under this contract are contingent upon the availability to
the City of Nashua of the necessary funds. This contract shall terminate and the City of Nashua's
obligations under it shal] be extinguished at the end of any fiscal year in which the City of Nashua
fails to appropriate monies for the ensuing fiscal year sufficient for the performance of this
contract.

Nothing in this contract shall be construed to provide Service Provider with a right of payment
over any other entity. Any funds obligated by the City of Nashua under this contract that are not
paid to Service Provider shall automatically revert to the City of Nashua’s discretionary control
upon the completion, termination, or cancellation of the agreement. The City of Nashua shall not
have any obligation to re-award or to provide, in any manner, the unexpended funds to Service
Provider, Service Provider shall have no claim of any sort to the unexpended funds.

COMPENSATION Review by the City of Nashua of Service Provider's submitted monthly invoice
forms and progress reports for payment will be promptly accomplished by the City of Nashua. If
there is insufficient information, the City of Nashua may require Service Provider to submit
additional information. Unless the City of Nashua, in its sole discretion, decides otherwise, the
City of Nashua shall pay Service Provider in full within 36 days of approval of the submitted
monthly invoice forms and progress reports.

COMPLIANCE WITH APPLICABLE LAWS Service Provider, at all times, shall fully and
completely comply with all applicable local, state and federal laws, statutes, regulations,
ordinances, orders, or requirements of any sort in carrying out the obligations of this contract,
including, but not limited to, all federal, state, and iocal accounting procedures and requirements,
all immigration and naturalization laws, and the Americans With Disabilities Act. Service
Provider shall, throughout the period services are to be performed under this contract, monitor for
any changes to the applicable laws, statutes, regulations, ordinances, orders, or requirements,
shall promptly notify the City of Nashua in writing of any changes to the same relating to or
affecting this contract, and shall submit detailed documentation of any effect of the change in
terms of both time and cost of performing the contract.

NONDISCRIMINATION [f applicable or required under any federal or state law, statute, regulation,
order, or other requirement, Service Provider agrees to the following terms. Service Provider will
not discriminate against any employee or applicant for employment because of physical or mental
handicap in regard to any position for which the employee or applicant for employment is
qualified. Service Provider agrees to take affirmative action to employ, advance in employment,
or to otherwise treat qualified, handicapped individuals without discrimination based upon
physical or mental handicap in all employment practices, including but not limited to the
following: employment, upgrading, demotion, transfer, recruitment, advertising, layoff,
termination, rates of pay, or other forms of compensation and selection for training, including
apprenticeship.

Without limitation of the foregoing, Service Provider's attention is directed to “Title 41°Public
Contracts and Property Management” C.F.R. Subtitle B “Other Provisions Relating to Public

GC 7 of 1i

17.

18.

19.

20.

Contracts” Section 60 “Office of Federal Contract Compliance Programs, Equal Employment,
Department of Labor” which, by this reference, is incorporated in this contract.

Service Provider agrees to assist disadvantaged business enterprises in obtaining business
opportunities by identifying and encouraging disadvantaged suppliers, consultants, and sub
consultants to participate to the extent possible, consistent with their qualification, quality of
work, and obligation of Service Provider under this contract.

In connection with the performance of work under this contract, Service Provider agrees not to
discriminate against any employee or applicant for employment because of race, creed, color,
national origin, sex, age, or sexual orientation. This agreement includes, but is not limited to, the
following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising,
layoff or termination, rates of pay or other forms of compensation, and selection for training,
including apprenticeship.

Service Provider agrees, if applicable, to insert these provisions in all subcontracts, except for
subcontracts for standard commercial supplies or raw materials. Any violation of any applicable
provision by Service Provider shall constitute a material breach of the contract.

ENDORSEMENT Service Provider shall seal and/or stamp and sign professional documents
including drawings, plans, maps, reports, specifications, and other instruments of service prepared
by Service Provider or under its direction as required under the laws of the State of New
Hampshire.

ASSIGNMENT, TRANSFER, DELEGATION, OR SUBCONTRACTING Service Provider shall not
assign, transfer, delegate, or subcontract any rights, obligations, or duties under this contract
without the prior written consent of the City of Nashua. Any such assignment, transfer,
delegation, or subcontracting without the prior written consent of the City of Nashua is void. Any
consent of the City of Nashua to any assignment, transfer, delegation, or subcontracting shall only
apply to the incidents expressed and provided for in the written consent and shall not be deemed
to be a consent to any subsequent assignment, transfer, delegation, or subcontracting. Any such
assignment, transfer, delegation, or subcontract shall require compliance with or shall incorporate
all terms and conditions set forth in this agreement, including all incorporated Exhibits and
written amendments or modifications. Subject to the foregoing provisions, the contract inures to
the benefit of, and is binding upon, the successors and assigns of the parties.

CITY INSPECTION OF CONTRACT MATERIALS The books, records, documents and accounting
procedures and practices of Service Provider related to this contract shall be subject to inspection,
examination and audit by the City of Nashua, including, but not limited to, the contracting
agency, the Board of Public Works, Corporation Counsel, and, if applicable, the Comptroller
General of the United States, or any authorized representative of those entities.

DISPOSITION OF CONTRACT MATERIALS Any books, reports, studies, photographs, negatives or
other documents, data, drawings or other materials, including but not limited to those contained in
media of any sort (e.g., electronic, magnetic, digital} prepared by or supplied to Service Provider
in the performance of its obligations under this contract shall be the exclusive property of the City
of Nashua and all such materials shall be remitted and delivered, at Service Provider's expense,
by Service Provider to the City of Nashua upon completion, termination, or cancellation of this
contract. Alternatively, if the City of Nashua provides its written approval to Service Provider,
any books, reports, studies, photographs, negatives or other documents, data, drawings or other
materials including but not limited to those contained in media of any sort (e.g., electronic,
magnetic, digital) prepared by or supplied to Service Provider in the performance of its
obligations under this contract must be retained by Service Provider for a minimum of four years
after final payment is made and all other pending matters are closed. If, at any time during the

GC 8 of 11

21.

22,

23.

retention period, the City of Nashua, in writing, requests any or all of the materials, then Service
Provider shall promptly remit and deliver the materials, at Service Provider's expense, ta the City
of Nashua. Service Provider shail not use, willingly allow or cause to have such materials used
for any purpose other than the performance of Service Provider's obligations under this contract
without the prior written consent of the City of Nashua.

PUBLIC RECORDS LAW, COPYRIGHTS, AND PATENTS Service Provider expressly agrees that all
documents ever submitted, filed, or deposited with the City of Nashua by Service Provider
(including those remitted to the City of Nashua by Service Provider pursuant to paragraph 20),
unless designated as confidential by a specific statue of the State of New Hampshire, shall be
treated as public records and shall be available for inspection and copying by any person, or any
governmental entity.

No books, reports, studies, photographs, negatives or other documents, data, drawings or other
materials including but not limited to those contained in media of any sort (e.g., electronic,
magnetic, digital) prepared by or supplied to Service Provider in the performance of its
obligations under this contract shal! be the subject of any application for a copyright or patent by
or on behalf of Service Provider. The City of Nashua shall have the right to reproduce any such
materials.

Service Provider expressly and indefinitely waives all of its rights to bring, including but not
limited to, by way of complaint, interpleader, intervention, or any third party practice, any claims,
demands, suits, actions, judgments, or executions, for damages or any other relief, in any
administrative or judicial forum, against the City of Nashua or any of its officers or employees, in
either their official or individual capacity of the City of Nashua, for violations of or infringement
of the copyright or patent laws of the United States or of any other nation. Service Provider
agrees to indemnify, to defend, and te hold harmless the City of Nashua, its representatives, and
employees from any claim or action seeking to impose liability, costs, and attorney fees incurred
as a result of or in connection with any claim, whether rightful or otherwise, that any material
prepared by or supplied to Service Provider infringes any copyright or that any equipment,
material, or process (or any part thereof) specified by Service Provider infringes any patent.

Service Provider shall have the right, in order to avoid such claims or actions, to substitute at its
expense non-infringing materials, concepts, products, or processes, or to modify such infringing
materials, concepts, products, or processes so they become non-infringing, or to obtain the
necessary licenses to use the infringing materials, concepts, products, or processes, provided that
such substituted or modified materials, concepts, products, or processes shall meet all the
requirements and be subject to all the terms and conditions of this contract.

FINAL ACCEPFANCE Upon completion of all work under the contract, Service Provider shall
notify the City of Nashua in writing of the date of the completion of the work and request
confirmation of the completion from the City of Nashua. Upon receipt of the notice, the City of
Nashua shall confirm to Service Provider in writing that the whole of the work was completed on
the date indicated in the notice or provide Service Provider with a written list of work not
completed. With respect to work listed by the City of Nashua as incomplete, Service Provider
shall promptly complete the work and the final acceptance procedure shall be repeated. The date
of final acceptance of a project by the City of Nashua shall be the date upon which the Board of
Public Works or other designated official accepts and approves the notice of completion.

TAXES Service Provider shall pay all taxes, levies, duties, and assessments of every nature due
in connection with any work performed under the contract and make any and all payroll
deductions required by law. The contract sum and agreed variations to it shall include all taxes
imposed by law. Service Provider hereby indemnifies and holds harmless the City of Nashua

GC Gof 11

24,

25,

26,

27.

28.

from any liability on account of any and all such taxes, levies, duties, assessments, and
deductions.

NON-WAIVER OF TERMS AND CONDITIONS None of the terms and conditions of this contract
shall be considered waived by the City of Nashua. There shall be no waiver of any past or flture
default, breach, or modification of any of the terms and conditions of the contract unless
expressly stipulated to by the City of Nashua in a written waiver.

RIGHTS AND REMEDIES The duties and obligations imposed by the contract and the rights and
remedies available under the contract shall be in addition to and not a limitation of any duties,
obligations, rights, and remedies otherwise imposed or available by law.

PROHIBITED INTERESTS Service Provider shal] not allow any officer or employee of the City of
Nashua to have any indirect or direct interest in this contract or the proceeds of this contract.
Service Provider warrants that no officer or employee of the City of Nashua has any direct or
indirect interest, whether contractual, noncontractual, financial or otherwise, in this contract or in
the business of Service Provider. If any such interest comes to the attention of Service Provider
at any time, a full and complete disclosure of the interest shall be immediately made in writing to
the City of Nashua. Service Provider also warrants that it presently has no interest and that it will
not acquire any interest, direct or indirect, which would conflict in any manner or degree with the
performance of services required to be performed under this contract. Service Provider further
warrants that no person having such an interest shall be employed in the performance of this
contract. If City of Nashua determines that a conflict exists and was not disclosed to the City of
Nashua, it may terminate the contract at will or for cause in accordance with paragraph 8.

In the event Service Provider (or any of its officers, partners, principals, or employees acting with
its authority) is convicted of a crime involving a public official arising out or in connection with
the procurement of work to be done or payments to be made under this contract, City of Nashua
may terminate the contract at will or for cause in accordance with paragraph 8. Upon termination,
Service Provider shall refund to the City of Nashua any profits realized under this contract, and
Service Provider shall be liable to the City of Nashua for any costs incurred by the City of Nashua
in completing the work described in this contract. At the discretion of the City of Nashua, these
sanctions shall also be applicable to any such conviction obtained after the expiration or
completion of the contract.

Service Provider warrants that no gratuities (including, but not limited to, entertainment or gifts)
were offered or given by Service Provider to any officer or employee of the City of Nashua with a
view toward securing a contract or securing favorable treatment with respect to the awarding or
amending or making of any determinations with respect to the performance of this contract. If
City of Nashua determines that such gratuities were or offered or given, it may terminate the
contract at will or for cause in accordance with paragraph 8.

The rights and remedies of this section shall in no way be considered for be construed as a waiver
of any other rights or remedies available to the City of Nashua under this contract or at law.

THIRD PARTY INTERESTS AND LIABILITIES The City of Nashua and Service Provider,
including any of their respective agents or employees, shall not be liable to third parties for any
act or omission of the other party. This contract is not intended to create any rights, powers, or
interest in any third party and this agreement is entered into for the exclusive benefit of the City
of Nashua and Service Provider.

SURVIVAL OF RIGHTS AND OBLIGATIONS The rights and obligations of the parties that by their
nature survive termination or completion of this contract shall remain in full force and effect.

GC 10 of 11

29,

30.

31,

SEVERABILITY [pn the event that any provision of this contract is rendered invalid or
unenforceable by any valid act of Congress or of the New Hampshire legislature or any court of
competent jurisdiction, or is found to be in violation of state statutes or regulations, the invalidity
or unenforceability of any particular provision of this contract shall not affect any other provision,
the contract shall be construed as if such invalid or unenforceable provisions were omitted, and
the parties may renegotiate the invalid or unenforceable provisions for sole purpose of rectifying
the invalidity or unenforceability.

MODIFICATION OF CONTRACT AND ENTIRE AGREEMENT This contract constitutes the entire
contract between the City of Nashua and Service Provider. The parties shall not be bound by or
be liable for any staternent, representation, promise, inducement, or understanding of any kind or
nature not set forth in this contract. No changes, amendments, or modifications of any terms or
conditions of the contract shall be valid unless reduced to writing and signed by both parties.

CHOICE OF LAW AND VENUE This contract shall be governed exclusively by the laws of the
State of New Hampshire and any claim or action brought relating to this contract, the work
performed or contracted to be performed thereunder, or referable in anyway thereto shail be
brought in Hillsborough County (New Hampshire} Superior Court Southern Judicial District or in
the New Hampshire 9th Circuit Court---Nashua and not elsewhere.

GC il of il

DESMAN

Page 1 of 20

-
1
4

i
q

Engineering, Planwing,
Landscape Architecture
and Esrvironmental Science

oN) MILONE & MACBROOM

a

Scope
Phase Item # Description Purpose Assumptions
i i n Consultants and the City's project sisi * ‘ies i
peer meeting petwee. of P 1S Pole The City will form a Project Team made up of municipal officials and stakeholders as
team to discuss process, identify near-, mid- and long-term “| : Sear 3 Sante i
: : ‘ ; ; F is ts defined by the City. This is the team that will be reviewing draft deliverables as they are
1A Kick-Off Meeting milestones, discuss miscellanous issues (e.g. communications, 5 is f pele ae
ea f prepared and meeting with the Consulting Team at critical junctures to steer the
press inquires, etc.), review the scope of work and task due
process.
dates.
en . : . DESMAN and M&M PMs to attend, along with officials and stakeholders defined at the
Study Area Definition Clearly define the geographic boundaries of the areas to be coe < : ; . . . . :
1B . : City's discretion. Meeting will be held just prior to or immediately after Kick-Off
Meeting studied, ;
Meeting.
1) City to identify stakeholder groups and occasions for meeting. 2) Groups will include
= Briefing special constituencies regarding study process and ) City a : Ee a 2) B
S : Board of Alderman Committees on Infrastructure and Planning & Economic
z 1C = Stakeholder Outreach recommendations as needed/ requested by the City :
= chroughourths caursecr study Development. 3) Outreach may occur during any phase of study. 4) Total number of
5 ; meetings will not exceed ten (10) total during the course of study.
ws
= . . 1) Exercise will be done in tandem with Kick-Off meeting. 2) Project team will assist in
° Identify up to ten (10) communities for benchmarking ) as ee ie a cag ie } ; '
a i a = ys defining acceptable criteria for qualification as ‘aspirational’ or ‘comparable’
1 Develop Comparable exercises. Communities may be comparable or aspirational, . . : — . .
ma wy Slee . . . . . . communities. 3) Project Team will assist in defining aspects for benchmarking. 4)
1D Communities List but the standardized list will provide a basis for measuring vas .
(Senehinartarig) Nashua's policies, prseasses, nremuduces, sind systert Proposed communities for comparison include: Portsmouth (NH); Manchester (NH);
5 Garmancesa —sinet other Uy = dawns and cities Concord (NH): Portland (ME); West Hartford (CT); Albany (NY); Ann Arbor (MI); Concord
r ade .
perro © 38 (NC); Rochester (MN); and Meridian (ID).
1) Consultant will prepare PDFs of project deliverales (maps, charts, figures, boards,
Provide updates of project progress throughout the duration _ reports, etc.) for posting on the City's website. 2) Consultant will prepare bi-weekly
2) Public Media Outreach of the study process every other week (i.e. twice per month) —_ project updates detailing project activities, progess, events, etc. 3) Consultant will
for the City's use and circulation. provide press releases announcing upcoming project events at least two weeks in
advance of each event.
1) The City already has accurate inventories of all public off-street facilities. 2) The City
fe = ae 2 can provide assistance in defining appropriate geometrics for unmarked on-street
P Confirm the existing parking supply within the defined study B ’ ie Epree Ars 8 men i
24 Parking Supply Inventory parking areas. 3) Inventory will include private facilities for use by businesses and
ei institutions as well as residential parking facilities greater than a single-occupant home
driveway or garage.
= nsaitia - 1) Counts will follow the format of the supply inventory. 2) Counts will be executed in
Measure current conditions within the study area to inform . . .
. : . : March or April on one representative weekday and one representative weekend day. 3)
Parking Occupancy policy/strategy recommendations. These measures will also 5 i ‘a i
2B . ; : ee Counts will be used to establish conditions around the estimated peak hour for
Counts provide the basis for developing the model for projecting : . :
kK fisturesdemandiacrassdhie-area conditions on a representative weekday (11A- 1P), weekday evening (5P-8P), Saturday
a any , day (11A-1P), and Saturday evening (5P-8P).
wo
a Measure typical length of stay and turnover of appointed 1. The City will define which areas need to be surveyed and why they need to be
2 SE aicorea binte Inventories areas. This information will used to measure turnover and surveyed. 2) LPI's will be hourly up to 8 total hours per surveyor. 3) Surveyors can cover
3 typical length of stay, as well as compliance with posted time multiple facilities but no more than 100 spaces in total per hour and/or facilities
e limits. separated by more than 5 minutes walking.

Confidential

2/26/2020

DESMAN

Page 2 of 20

2- CURRENT CONDI

2E

2F

2G

Zoning (Parking
Requirements)
Assessment

Existing Conditions
Assessment

First Public Forum

Nashu

Engineering, Planning,
Landscape Architecture
a sas bot sa

'
NEW HAMPSRIRE'S GATE CITY 4 MILONE & MACBROOM

Review how the City manages parking demand associated with 1) The Consultant Team will review the existing parking requirements impacting the
new development and/or change of use. Analysis to include
assessment of feasbility of allowing overnight parking and
practical application of in lieu fees including proposed

subsidized rate.

Consolidate work-to-date and review with Project Team

Outreach to general public to introduce engagement and
solicit input on existing conditions. This the first of three
forums for the general public, this will be oriented towards

drawing out input from the community about what is or is not

working within the existing parking system.

provision of parking in downtown including but not limited to: Parking requirements
per zoning; Acceptable waivers to these requirements; Alternates to existing waivers.
2) Analysis will benchmark existing requirements relative to comparable/aspirational
communities and industry best practices.

1) This would be 2nd meeting of Project Team. 2) Meeting would be to go through PPT
developed to summarize work to date. 3) Meeting would be followed with draft
deliverable for review

1) Meetings to be scheduled and arranged by the City. 2) First meeting will be "town

hall style" with an information presentation at the outset followed by an open question-
and-answer and comment session. 3) Consulting team will provide not more than five
(5) large scale maps illustrating existing conditions 4) Consulting team will record and
present meeting summary to the City within one (1) week after each set of meetings.

Confidential

2/26/2020

DESMA

Page 3 of 20

Engineering, Planning.
L rehifecture

Nashua ical

NEW HAMPSHIRE’S GATE CITY “Ss MILONE & MACBROOM

(Enforcement)

be on how enforcement is staffed and administered exclusive
of topics addressed in 3E, 3F, 3G.

Confidential

comparable/aspirational communities where feasible. 4) Recommendations will include
estimates of additional staffing needed and associated costs, as appropriate.

Scope
Item # Description Purpose Assumptions

1) In conjunction with first public forums, consultant will: design, execute, and analyze

5 ‘ ‘ an online survey. 2) Survey questions will be vetted with Project Team as part of

wl é Capture feedback from the community regarding current st we i : 5

= 2H First Survey ms Existing Conditions Assessment meeting & presentation 3) Survey period will be

a sonaitions: fourteen (14) days, commencing evening of public forum 4) Survey analysis will be

w

2 available two (2) weeks after survey closes

w

S 1) Consultant will provide flyers and press releases notifying the general public about

E the First Public Forum to the City at least two weeks in advance of the event. 2)

= Consultant will provide flyers and press release notifying the general public about the

2 . : Bie Ea h | publi i ect oroeress thrush First Survey at least two weeks in advance of the event. 3) Consultant will provide PDFs

2 2) First Pestle Forum =e ucate the general public regarding project prog B of First Public Forum presentation and any boards or other materials within 24 hours

& Media: Materials the. Ist phase after the event. 4) Consultant will provide a summary (based on deliverable from 2G) of

3 the public meeting within 48 hours after the event. 5) Consultant will provide a

nN summary of survey results (based on deliverble from 2H) within 48 hours of issuance of
2H deliverable.
The consultant will meet with City personnel to review all aspects of their current
parking and transportation systems operations including, but not limited to: Parking

City Personnel Gain understanding of system operations, objectives, mission, enforcement; Ticket adjudication; Citation processing; Fee collection and processing;
as Interviews and requirements Parking permit issuance and management; Facility maintenance; Equipment
maintenance; Departmental staff training and evaluation; Collaboration with other
municipal agencies; Communications to the general public.
The consultant will review all SOPs and other documentation germane with the
Policies/SOPs & NRO Gain understanding of system operations, objectives, mission, preceding items. 1) Review will include benchmarking with comparable/aspirational
a Review/ Analysis and requirements communities as feasible, 2) Review will include comparison with’ industry best

practices, as appropriate

5 Review day-to-day maintenance activities not included in 1) Review will be high-level and focused on how maintanence services to facilities and

S 3c Operational Review condition appraisal scope of work or other scope items (see 3! systems are scheduled and delivered. 2) Review will include comparison of industry

3 (General Maintenance) & 3J). Primary focus will be on staffing and work order best practices where appropriate. 3) Recommendations will include estimates of

a management. additional staffing needed and associated costs, as appropriate.

a

5 rr , 1) Review will bebe focused on how enforcement is executed from a staffing

- Review of how enforcement personnel are trained, scheduled, ; re : aie . :

& Operational Review evaluated, and coached for performance. Focus will primarily PeRpeEtve and.general palletes. ) Review wall include sompatisan of industry Dest

a 3D " ’ practices where appropriate. 3) Review will include benchmarking with

o

en

2/26/2020