Finance Committee - Agenda - 4/7/2021 - P6
Q Consolidated
SERVICE SCHEDULE
High-Speed Internet
Service Provider: Consolidated Communications Enterprise Services, Inc. (hereinafter “Consolidated” or
“Consolidated Communications”)
Customer Name: City of Nashua
1.
Services.
The term “Service” shall mean the (a) Consolidated business High Speed Internet access service with or
without local service and related transport services (“High-Speed Internet Service” or “Service”) provided
to you by Consolidated; and (b) the Internet services provided by Consolidated which include Consolidated
Domain Name E-Mail Service (“E-M Service”), , all Software, Content, domain name server (“DNS”) and
related services, and such other products or services as you may subscribe to with Consolidated under the
pricing plan set forth below (collectively, the “Consolidated Services”). The Service shall also include any
software or hardware that Consolidated provides you in connection with the Service to which you have
subscribed, and includes any sub- or secondary accounts associated with a primary account. “Content” shall
mean content provided by Consolidated or its third party licensors, providers or suppliers and accessible on
the Service, including without limitation images, photographs, animations, video, audio, music, and text,
with the exception of content uploaded by and stored on behalf of users. High-Speed Internet Service
utilizes transport service provided by your local Consolidated Communications telephone company. If you
change your local telephone company, or move your local telephone service to a wireless or Internet
telephone service provider we may in our discretion either immediately terminate your Service or continue
to provide High-Speed Internet Service without local service at existing terms and conditions under the
then-current pricing plan applicable to your Service. If your local Consolidated Communications telephone
company provides transport service to your location utilizing fiber optic technologies, we (in our sole
discretion) may migrate your High-Speed Internet Service to fiber optic transport technologies. In cases of
such migration, Consolidated will offer to you fiber-based Internet Service for Business (““FAST®™”) and
we will disclose to you applicable rates and additional terms, if any, that may differ from the services
provided under this Schedule.
Service and Initial Quantity Commitments.
Customer agrees to purchase the following Services from Consolidated at the rates and quantities set forth
below for the Service Period identified below. Any other work, services or facilities required will be
provided subject to prevailing tariff rates and charges, or if no tariff is applicable, as mutually agreed to by
the parties.
Monthly
Recurring
Charge “MRC”
Non-Recurring
Service Type Charge “NRC”
Fiber Connect 1 Gig/s/500 M with 14 Static IPS $0.00 $350.99
Service Period and Billing. The Customer shall purchase the Service for a period of [Thirty Six ] (36 )
consecutive months following the execution of this Schedule and installation of the Service (if not
previously installed and cutover) hereof (“Service Period”). Termination charges will apply to all Service
disconnected prior to the end of the Service Period or any extension thereof. The Service Period and Billing
for the circuits shall begin on the In-Service Date.
Service Cancellation;. If you cancel your High-Speed Internet Service within 30 calendar days, you agree
to return to Consolidated all hardware which Consolidated has provided to you in connection with the
High-Speed Internet Service prior to receiving a refund on said equipment charges or additional equipment
charges will apply. Consolidated will provide you with a pre-paid mailing label and instructions for the
return of this equipment. If you cancel after the first thirty (30) calendar days of High-Speed Internet
Consolidated Internet
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