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change control) can be provided to add additional hours. Project management time is
factored in the 15 hours above.

if client would like CSC to convert the reports and additional hours are required in
addition to the 15 listed, a PCR can be added for the additional hours. CSC does not
know complexity of reports until analyzed.

Training is for up to a maximum of 12 participants in a class.

BI training includes training on both end user and administrative functions such as
managing users, creating security groups, etc.

The dashboard portion of Business Analytics is not web enabled and must be accessed
through traditional client/server processes.

If using Query as a Web Service then the associated wizard must be run on the Web
Server.

Computer Sciences Corporation
Addendum
March 23, 2016 — Prices Valid for 30 Days

Agreement No. 01-STE0106 Addendum No. 5

This Addendum is effective March 23, 2016, and is hereby made a part of and incorporated into the Master License
Agreement No. 01-STEQ106 dated June 28, 2002 and any Addendums to Agreement No. 01-STE0106
(“Agreement”) by and between Computer Sciences Corporation (“CSC”) and City of Nashua (“CUSTOMER”)
located at 229 Main Street, P.O. Box No. 2019, Nashua, NH 03060. In the event that any provision of this
Addendum and any provision of the Agreement are inconsistent or conflicting, the inconsistent or conflicting
provision of this Addendum shall be and constitute an amendment of the Agreement and shall control, but only to
the extent that such provision is inconsistent or conflicting with the Agreement.

CSC and CUSTOMER hereby agree as follows:

1. CUSTOMER desires to license the following Software pursuant to the terms and conditions of the
Agreement:

e Business Intelligence Module

Includes:
- §5Named BOE Professional Users
- Webi/Deski Report Creation
- Crystal Reports Viewer
- Scheduler and Publisher for each user
- 5 Dashboard viewer user licenses
- 1 Dashboard Designer user

2, Notwithstanding anything to the contrary in the Agreement, CSC and CUSTOMER agree that for
CUSTOMER’S authorization to license such Software, CUSTOMER promises and agrees to pay CSC a
license charge plus prorated support as set forth below which shall be due and payable upon execution

hereof.

Total License Charge: $ 15,000.00

Prorated Support: $ 1,562.00 (4/1/16 — 8/31/16)
Total Due on Execution: $ 16,562.00

Additional Annual Support: $ 3,750.00 (See Note 1)

Note 1: The above support fees are in addition to the current MESA / Support Services Plan fees. The amount due
is prorated in accordance with the anniversary/renewal date of your MESA / Support Services agreement.
CUSTOMER’s support plan runs September to August. CUSTOMER’s current support plan expires
August 31, 2018. A support amount of $3,750.00 will be added to each succeeding support year and
invoiced in accordance with CUSTOMER’s MESA Agreement. Upon expiration of the current support
plan, the support term for this addendum may be extended for an additional 5 year term at the rate in effect
for the immediately preceding support year at the time of renewal subject to a maximum increase equal to
the percentage increase in the Consumer Price Index for all Urban Consumers (Professional Services)
("CPI"), published by the United States Bureau of Labor Statistics, from the immediately preceding January
1 at the time of renewal as adjusted annually for CPI.

Note 2: Authorized Location: 229 Main Street, P.O. Box No. 2019 Nashua, NH 03060.

Note 3: CUSTOMER acknowledges that the Software licensed pursuant to this Addendum is for use with the
RISKMASTER System only.

RISKMASTER -— Katherine S. Rhodes
INS-164-353A MR

CSC Proprietary and Confidential—© 2014 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation
Addendum
March 23, 2016 — Prices Valid for 30 Days

Agreement No. 01-STE0106 Addendum No. 5

CSC and CUSTOMER certify by their undersigned authorized agents that they have read this Addendum and the
Agreement and agree to be bound by their terms and conditions.

CSC CUSTOMER
Computer Sciences Corporation City of Nashua
By: By:
(Authorized Signature) (Authorized Signature)
(in non-black ink, please) (in non-black ink, please)
(Name) (Name)
(Title) (Title)
(Execution Date) (Execution Date)

RISKMASTER — Katherine S. Rhodes
INS-164-353A MR

CSC Proprietary and Confidential—© 2014 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation

Work Order
March 23, 2016 — Quote Valid for 30 Days

Agreement No.01-STE0106 Work Order No. 5

This Work Order is effective March 23, 2016, and is made a part of and incorporated into the Master Services Agreement No.
01-STE0106 dated December 16, 2002 and any Addendums to Agreement No. 01-STE0106 (“Agreement”) by and between
Computer Sciences Corporation (“CSC”) and City of Nashua (“CUSTOMER”) located at 229 Main Street, P.O. Box No.
2019, Nashua, NH 03060. In the event that any provision of this Work Order and any provision of the Agreement are
inconsistent or conflicting, the inconsistent or conflicting provision of this Work Order shall be and constitute an amendment of
the Agreement and shall control, but only to the extent that such provision is inconsistent or conflicting with the Agreement.
CSC and CUSTOMER hereby agree as follows:

Services:
e Business Analytics Implementation Services
Includes: Business Analytics Installation and Training
~ Installation —3 days @ 1870 per day
- Training —3 days- on-site @ 1870 per day
- Report Consulting Hours- 15 @ $140.25 per hour (includes 3 hours of PM time)

- Project Management

Total Estimated Cost: $13,323

Business Intelligence (BI) - Assumptions:

* The quote provided assumes installation for two environments. If additional environments need to be installed
additional days would need to be quoted.

° Creation of check stock is 1.5 hours per check stock. This includes creation, deployment and testing. This is optional
service and not included in the above packages.

e Installation Services are quoted to support the installation onto one client environment/server, i.e., Production, Test,
User Acceptance, etc. If multiple environments/servers are required for installation, then additional services will be
required.

e Customer is not utilizing Business Entity Security (BES).

© Dashboard training participants have at least an intermediate knowledge of Microsoft Excel. Advanced knowledge of
Excel is preferable. The training will not instruct participants on Microsoft Excel.

e Additional/Optional Report Consulting hours listed can be used for Business Intelligence Consultancy and Customer

report creation

e Customer is responsible for converting all Sortmaster reports or using the optional consulting hours for CSC to provide
assistance. If additional hours are needed a PCR (Project change control) can be provided io add additional hours.
Project management time is factored in the 15 hours above.

e If Customer would like CSC to convert the reports and additional hours are required in addition to the 15 listed, a PCR
can be added for the additional hours. CSC does not know complexity of reports until analyzed.

e Training is for up to a maximum of 12 participants in a class.

e BI training includes training on both end user and administrative functions such as managing users, creating security
groups, etc.

e The dashboard portion of Business Analytics is not web enabled and must be accessed through traditional client/server

processes.
e Ifusing Query as a Web Service then the associated wizard must be run on the Web Server.

RISKMASTER -— Katherine Rhodes
INS- 164-353A (MR)
CSC Proprietary and Confidential—© 2015 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation

Work Order
March 23, 2016 — Quote Valid for 30 Days

Agreement No.01-STE0106 Work Order No. 5

Note 1:

Note 2:

Note 3:

Note 4:

Note 5:

Customer will pay all reasonable travel-related expenses incurred by employees of CSC in connection with this
project. CUSTOMER will pay one-way travel time for CSC personnel in fulfilling time and material tasks at the hourly
rate of $140.25 per person hour.

Customer acknowledges that the above amounts are good faith estimates based upon the information known to CSC,
Estimates are not intended as price or performance guarantee. Number of hours is estimated for budgetary purposes
only. The estimate should not be deemed an absolute cap nor does it transform this scope of work into a fixed fee
agreement.

In the event Customer cancels or reschedules a services appointment (e.g. including but not limited to training or
installation) with CSC, within fourteen days (14) of the scheduled date, Customer shall pay CSC a cancellation /
rescheduling charge equal to eight (8) hours of services at $140.25 per hour, plus any non-refundable expenses
(including but not limited to airfare, hotel, car rental etc.) incurred by CSC.

Training classes are limited to 12 participants. Class sizes over 12 require pre-approval by the Project Manager and
may incur additional costs.

Authorized Location: 229 Main Street, P.O. Box No. 2019, Nashua, NH 03060.

CUSTOMER and CSC certify by the signature of their authorized agent that they have read this Work Order and Agreement
and accept the terms and conditions.

CSC CUSTOMER
Computer Sciences Corporation City of Nashua
By: By:
(Authorized Signature) (Authorized Signature)
(in non-black ink, please) (in non-black ink, please)
(Name) (Name)
(Title) (Title)
(Execution Date) (Execution Date)

RISKMASTER - Katherine Rhodes
INS- 164-353A (MR)
CSC Proprietary and Confidential—© 2015 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation

Work Order
March 23, 2016 — Quote Valid for 30 Days

Agreement No.01-STE0106 Work Order No. 4

This Work Order is effective March 23, 2016, and is made a part of and incorporated into the Master Services Agreement No.
01-STEO106 dated December 16, 2002 and any Addendums to Agreement No. 01-STE0106 (“Agreement”) by and between
Computer Sciences Corporation (“CSC”) and City of Nashua (‘CUSTOMER’) located at 229 Main Street, P.O. Box No.
2019, Nashua, NH 03060. In the event that any provision of this Work Order and any provision of the Agreement are
inconsistent or conflicting, the inconsistent or conflicting provision of this Work Order shall be and constitute an amendment of
the Agreement and shall control, but only to the extent that such provision is inconsistent or conflicting with the Agreement.
CSC and CUSTOMER hereby agree as follows:

Services:

¢ Upgrade Implementation Service RISKMASTER World 7.14 to RISKMASTER Accelerator 15.3, Data Analytics to
latest version and MMSEA Template upgrade

Includes:
- Installation — 4 days @ $1870 per day
- Training —3 days-onsite @ $1870 per day

- Project Management

ASSUMPTIONS- RISKMASTER

e The above requires that Customer (a) currently utilizes RM World and (b) meets all the criteria for the upgrade
outlined on attached spec document, including but not limited to hardware setup.

e The above does not include any custom scripting. Customers with web forms or custom work will be expected to
validate the code in a test environment where RISKMASTER X is installed. If the web forms or custom work must be
enhanced or re-written, CSC can assist subject to a separate work order at a mutually agreed hourly rate.

e Installation will be conducted remotely. Training will be conducted onsite unless Customer prefers WebEx. Additional

travel costs will apply for onsite training.
e Should additional training be needed/desired for MMSEA/DA, a PCR project change control can be issued for the
additional hours

Total Estimated Services: $13,090

Note 1: Customer will pay all reasonable travel-related expenses incurred by employees of CSC in connection with this
project. CUSTOMER will pay one-way travel time for CSC personnel in fulfilling time and material tasks at the hourly

rate of $140.25 per person hour.

Note 2: Customer acknowledges that the above amounts are good faith estimates based upon the information known to CSC.
Estimates are not intended as price or performance guarantee. Number of hours is estimated for budgetary purposes
only. The estimate should not be deemed an absolute cap nor does it transform this scope of work into a fixed fee
agreement.

Note 3: In the event Customer cancels or reschedules a services appointment (e.g. including but not limited to training or
installation) with CSC, within fourteen days (14) of the scheduled date, Customer shall pay CSC a cancellation /
rescheduling charge equal to eight (8) hours of services at $140.25 per hour, plus any non-refundable expenses
(including but not limited to airfare, hotel, car rental etc.) incurred by CSC.

RISKMASTER -— Katherine Rhodes
INS- 164-353A (MR)
CSC Proprietary and Confidential—© 2015 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation

Work Order
March 23, 2016 — Quote Valid for 30 Days

Agreement No.01-STE0106 Work Order No. 4
Note 4: Training classes are limited to 12 participants. Class sizes over 12 require pre-approval by the Project Manager and
may incur additional costs.

Note 5: Authorized Location: 229 Main Street, P.O. Box No, 2019, Nashua, NH 03060.

RISKMASTER — Katherine Rhodes
INS- 164-353A (MR)
CSC Proprietary and Confidential—© 2015 Computer Sciences Corporation. All Rights Reserved

Agreement No.01-STE0106

Computer Sciences Corporation

Work Order
March 23, 2016 — Quote Valid for 30 Days

Work Order No. 4

CUSTOMER and CSC certify by the signature of their authorized agent that they have read this Work Order and Agreement

and accept the terms and conditions.

CSC

Computer Sciences Corporation

By:

(Authorized Signature)
(in non-black ink, please)

(Name)

(Title)

(Execution Date)

RISKMASTER — Katherine Rhodes
INS- 164-353.A (MR)

CUSTOMER
City of Nashua

By:

(Authorized Signature)
(in non-black ink, please)

(Name)

(Title)

(Execution Date)

CSC Proprictary and Confidential—© 2015 Computer Sciences Corporation. All Rights Reserved

Computer Sciences Corporation

July 11, 2002

Jennifer L. Deshaies, Risk Manager Specialist
City of Nashua ,
229 Main Street
“ P.O. Box 2019
eet Nashua, NH 03060
Re: Riskmaster Contracts
Dear Ms. Deshaies:

We enclose a fully executed contract of the following documents:

Master License Agreement;

Master Services Agreement;

Schedule of Charges to Master License Agreement; and
Work Order for Schedule of Charges.

*# © @ #

If you should have any questions, please contact the undersigned at 856-833-3822. Thank
you for choosing Riskmaster.

Gabriel Dino Cieri
Counsel

GDC/nep
Enclosure

oa: Mary Jones
Mary Mirgon
Steve Evers

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