Finance Committee

Jim Donchess
Mayor e City of Nashua

To: Board of Aldermen

From: Mayor Jim Donchess

Date: June 29, 2022

Re: Multi-Year Contract Award — Copier Lease & Maintenance

Pursuant to NRO: § 5-74/B: A contract that extends from the current fiscal year into succeeding

fiscal year(s) in which no funds have been appropriated nor otherwise designated for this purpose
shall be approved by the full Board of Aldermen before the contract shall become binding on the

City.

City of Nashua

Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 Fax (603) 594-3233

June 29, 2022
Memo #23-302

TO: Mayor Donchess
Finance Committee

SUBJECT: Annual Maintenance for PEG Channel Playback Server in the amount not to exceed $15,500
funded from 54280 Building/Grounds Maintenance/General Fund

Work Order No. 6

EXHIBIT D

THIRD PARTY SOFTWARE

The Software includes the following Third-Party Software: (i) CSC’s Sisense System, and (ii) one or more of
the following Sisense software products at CSC’s discretion (“Sisense Products”) and delivered in object code

only.

1,

Sisense (“Sisense”) software

Customer’s use of the BOA Products shall be subject to the following additional terms and conditions:

1.

Work Order No. 6

EXHIBIT C
SERVICES

As set out in Agreement No. 01-STE-0106 - Work Order No. 5

Rhodes — SR-0020110502 - GDC 11 of 12

Work Order No. 6

Users will connect to the database via an Internet connection.

Hosting estimates are based on up to 6 users.

Annual costs can increase by cpi % per year after term has expired.

Includes SQL 2012 or higher Standard Edition. There is an additional charge for SQL 2012
Enterprise.

Rhodes — SR-0020110502 - GDC 10 of 12

Work Order No. 6

EXHIBIT B

SOFTWARE / HELP DESK

Assure Claims includes:

e Riskmaster version: 7

e Line of business -
o General Claims
o Vehicle Accidents
o Workers compensation
6 Named Assure Claims User licenses
e Sisense reporting (new) 2 Report Creators, 20 viewers
Data Analytics /MMSEA/DIS (*newly added)

Assumptions

All version Upgrades, service packs and updates are handled by CSC, not Customer.

Work Order No. 6

support defined disaster recovery. This allows for a return to operation of not greater than 12 hours and recovery
point objective (maximum potential data loss) of not greater than 4 hours.

Work Order No. 6

Work Order No. 6

Exhibit A
Hosting Services

1. Overview

CSC will provide server hardware and Software and provide web hosting, server hosting, project management,
monitoring and connection to the World Wide Web. This document outlines responsibilities and ongoing services
provided by CSC in accordance with the Work Order.

2. Generally

Work Order No. 6