Work Order No. 6
EXHIBIT B
SOFTWARE / HELP DESK
Assure Claims includes:
e Riskmaster version: 7
e Line of business -
o General Claims
o Vehicle Accidents
o Workers compensation
6 Named Assure Claims User licenses
e Sisense reporting (new) 2 Report Creators, 20 viewers
Data Analytics /MMSEA/DIS (*newly added)
Assumptions
All version Upgrades, service packs and updates are handled by CSC, not Customer.
Assure Claims is a completely hosted solution by CSC. Customer incurs no hardware costs in the utilization
of this software solution.
3" Party Interface is not included.
Further expansion, additional modules and additional users can be added at any time. The costs for these
additions will be provided at CSC standard rates.
Data conversion services are out of scope for this Work Order. If Customer desires these services, they will
be provided under a separate work order at a mutually agreed upon rate.
Interfaces and/or modifications are not permitted within the Service.
The above pricing estimates are based on assumptions CSC has made after review of Customer’s
requirements during the demo. Should further information be obtained during Analysis, a PCR
(project change control) might be needed.
Assumes Customer is moving to latest version of Assure Claims in a multi-tenant environment.
Customer will utilize new Assure Claims Analytics (Sisense) Reporting Tool. Customer is currently
using Sortmaster.
Hosting Upgrades must be requested via CSC Hosting team.
Client has confirmed SQL.
Lines of business: GL, Auto, WC.
Additional storage can be purchased for $.1.00 / per 1GB — per month in blocks of 100.
Claims or Events do not contain unusually large attachments, i.e., video, image, or audio files.
Average size of attachments should not exceed 100 KB.
Total file storage should be under 100GB.
A test server is included. It is assumed that the test server will be available 25% of the time. Ifa
full-time test server is required, Customer will be charged an additional $600 per month.
There are no additional charges for having interfaces however there may be additional charges for
analysis to ensure that no changes are required for being placed in the hosting facility.
Interfaces may be automated, semi-automated or run manually by either Customer or CSC. There
are separate charges to assist in automating or running interfaces on behalf of Customer.
Transfer of data is via SFTP.
Rhodes — SR-0020110502 - GDC 9 of 12
