Finance Committee

E. Environmental Health

1). Types of Permits/Licenses

Food Service Licenses (New, annually renewable food service establishments, changes
in ownership, to include mobile vendors, temporary events, child care centers, schools)
Spa and Poo! Licenses

Solid Waste Hauler Licenses

2). Functions

Internet customer portal for submission of license applications, complaints, inspection
requests, and tracking status for all

Link to GIS

Tracking of complaints and violations

Permit application data tracking

C. Code Enforcement
1). Case Types (FY 2014-2015: 820)

e Housing
e Building
° DPW

» Health

® Lead Referral
* Investigation

* Police

e Planning

e =Parks

*« Streets

¢ State

e Solid Waste

« Urban Programs
e Wetlands

« Zoning

2). Functions
« Workflow management of business rules that tracks actions, inspections and status of violations
and cases

» Process complex fines, fees and collections

2) Functions

* Permit application data tracking.

« Permit application review

« Workflow management of business rules which routes information to technicians,
plans examiner, inspectors, and other departmental approvals.

e Process Complex fee and fines.

« Inspection Scheduling, tracking and schedule inspections and allow for re-inspections.
° Certificate of Occupancy Issuance and tracking

e Tracking of complaints and violations

* Easy Management of Contractor Licensing Database

e Link to GIS

Scope of Services

The project timeline is as follows:

Quote Submittal Date

Date Time/Location
Deacline for Vendor Questions Tuesday, March 1, 2016 12:00 NOON
Answers/Clarifications Posted Thursday, March 17, 2016 12:00 NOON
Thursday, March 31, 2016 3:00 PM

Central Purchasing Dept.
229 Main Street, Nashua NH

Negotiations and Contract award

TBD

TBD

(Gee) THE CITY OF NASHUA the Cate City’

Fiaanctal Serveces
Purchasing Departinent

February 16, 2016

Request for Proposal

Licensing, Permitting, Code Enforcement and Land Management System
RFPO611-033116

Wassys

Exhibit F— Cloud Hosting Services & Software as a Service

Forms, reports, permit type and use fields, inspection types, checklist types, violation codes,
staff and employee data, municipality name and address, inspectors, user access levels,
workflow routing and response time frames, staff email, occupancy and construction class,
zoning codes and other items mutually agreed to in writing by both parties. Within the limits
set in the subscription service agreement

WaGsys
Exhibit F— Cloud Hosting Services & Software as a Service

confirm to the requestor receipt of the request by Service Provider. If a Problem Severity Level

rR SCHESM

Exhibit F— Cloud Hosting Services & Software as a Service

@
Cnftrararnm “= «* «} Ca,rricgn
OULWakOC dS d JEL VICE

Exhibit F — Cloud Hosting Services & Software as a Service

Cloud Hosting Services

WAGsys will provide cloud-based hosting servers that comply with SSAE-16 standards and
maintain PCI compliant infrastructures. The datacenters will provide the following functionality: