Scope of Services
The Community Development Division (CDD), Environmental Health Department (EHD), and City Clerk's Office
(CCO), The Fire Marshal's Office (FMO), Department of Public Works (DPW), Nashua Police (NPD), at the City of
Nashua, New Hampshire wishes to obtain an integrated Management Information Tracking System to fulfill a
variety of divisional needs for CDD including building permits, inspections, enforcement of housing codes, tracking
of inspections, complaints and violations, Land Use Board management, planning and zoning ordinances; for EHD,
all aspects of food service establishment licensing and permitting including renewals and revocations, inspections
of food services, Day Care, spas and pools, and enforcement of health codes; for CCO, small vendor licensing ,
dog licensing, parking permits, and for NPD and FMO, Workflow Management of business rules that tracks permit
approvals, inspections/re-inspections, and manage daily tasks. The departments without needs listed will need
access and the ability to input and modify the system. The selected system will allow personnel to easily maintain
and access data and will integrate with the City’s ESRI GIS system, Onbase Document Management system,
Assessing Patriot Software version 4.5, and MS Office Suite.
Specifications
1. Existing Environment
The City of Nashua has a population of approximately 87,000 and covers an area of 32 square miles.
The Community Development Division has approximately 40 employees in four departments. These
include Planning, Department of Building Safety, Code Enforcement, and Urban Programs. Other
Departments that will use the system are Environmental Health, which has 6 employees; City Clerk’s
Office which has 6 employees: Nashua Police which has 2 employees, Fire which has 2 employees, and
The Department of Public Works which has 4 employees.
There are currently a number of software applications in use within the City and Community
Development in particular. The City’s computer environment primarily consists of personal computers
(PC's). The City Clerk, Environmental Health, and DPW, use ADMINS 4GL system (VMS operating
system) and CDD uses Municipal Software CityView Version 8.31.2134. Fire and Police will need have
access to the new system for approvals.
2. Scope of Services
A. Building Department
1) Types of Permits:
« Building Permits (FY 2014-2015: 2,618)
« One - Two Family
a Multifamily and Non Residential Permits
e Plumbing Permits (FY 2014-2015:442)
e Mechanical Permits (FY 2014-2015:1.,337)
« Electrical Permits (FY 2014-2015: 740)
* Demolition Permits (FY 2014-2015: 29)
« Sign Permits (FY 2014-2015 : 101)
e Storage Tank permits (Up to 499 gallons)
RFPOG11-033116 LICENSING, PERMITTING, CODE ENFORCEMENT AND LAND MANAGEMENT SYSTEM
