Exhibit F — Cloud Hosting Services & Software as a Service
Cloud Hosting Services
WAGsys will provide cloud-based hosting servers that comply with SSAE-16 standards and
maintain PCI compliant infrastructures. The datacenters will provide the following functionality:
WAGsys shall provide services and support for infrastructure environments
WAGsys shall perform daily system backups
WAGsys shall provide a proposed solution using MySQL.
o Options exist for other database backends as CIVIC gov is database agnostic
Physical Security
o Keycard protocols, biometric scanning protocols, and around the clock interior and
exterior surveillance
o Access limited to authorized data center employees
o Thorough Background security checks for all data center employees
Conditioned Power
o UPS for all servers
o Nt+tl1 Redundant UPS power subsystems with failover if the primary UPS fails
© Onsite diesel generators for extended power outages
Precision Environment
o N+1 Redundant HVAC systems
o Advanced Fire Suppression Systems
Network Specifications
o Dedicated providers for our customers
High-performance bandwidth
9 network providers for multiple redundancies
219 CDN edge locations
Fiber carriers
Fully Redundant, enterprise-class routing equipment
Certified Network Technicians, fully trained to industry standards
Oo 0 0080
