C. Code Enforcement
1). Case Types (FY 2014-2015: 820)
e Housing
e Building
° DPW
» Health
® Lead Referral
* Investigation
* Police
e Planning
e =Parks
*« Streets
¢ State
e Solid Waste
« Urban Programs
e Wetlands
« Zoning
2). Functions
« Workflow management of business rules that tracks actions, inspections and status of violations
and cases
» Process complex fines, fees and collections
e Internet customer portal for filing complaint form and tracking status
« {|ssue violations from handheld devices and through system using State required forms
« Reporting of all data as user defined
« issuance and tracking of tickets and enforcement actions
D. Urban Programs (Presently use of CityView is for information only)
1). Types
» CDBG projects
e HUD housing projects
« Lead Grant projects
2). Functions
» Ability to add property based information
e Environmental issues tracking on property
e Status of Lead Paint Hazards and remediation
» Integrate with Microsoft Outlook for inspections scheduler/contact list/to do list
e Reporting of all data as user defined
RFPOG11~033116 LICENSING, PERMITTING, CODE ENFORCEMENT AND LAND MANAGEMENT SYSTEM
