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PAST PERFORMANCE

In March 2020, the COVID-19 pandemic was declared a major disaster throughout the United States. As a result, Saline County
received funding and anticipated the disbursement of additional funds from various federal government response and rescue acts.

Kansas Governor Laura Kelly issued an emergency declaration in the same month and authorized the use of state resources and

personnel to assist with response and recovery operations that meet certain criteria,

CLIENT
Saline County, KS

REFERENCE

Phillip Smith-Haynes, County
Administrator

300 W. Ash St.

Salina, KS 67401

Phone: (785) 309.5810
Email: phillip.smith-hanes@
saline.org

DURATION
2021 - Present

SITUATION

Located in the center of the state, in the center of the country, Saline County is home to
approximately 55,000 residents. The County sits 8G miles north of the state's largest city and 100
miles west of the state capital. in early 2020, the State of Kanses awarded the County over $11
million in CARES Acts Coronavirus Relief finding, which was used to distribute funding to the
County government, two cities, three school districts, K-12 schools, and numerous non-profits.

TASK

As part of the American Rescue Plan Act of 2021 (ARPA), the County anticipated receiving

an additional $10.5 million in additional funds. These funds were received directly from the US
Treasury rather than the State of Kansas, which prompted the County to seek outside support.
iParametrics was retained by the County to support the County staff's capabilities to ensure
compliance with federal regulations while maximizing the beneficial uses of ARPA dollars in the
local community.

ACTION

The iParametrics team is providing the County with technical advistory services related to
COVID-19 recovery while developing and implementing strategies designated to maximize
federal and state assistance. Additionally, we are assisting in the distribution of ARPA funding while
working with local communities and neighboring counties to ensure consistency with COVID- 19
response and recovery initiatives.

RESULT
While this project is ongoing, we are currently managing the distribution of ARPA funding to sub-
recipeints and have provided the County a technology solution for tracking this process,

iD

To help the country continue recovering from the COVID-1|9 pandemic, additional financial relief was established through the passing
of the American Rescue Plan Act (ARPA) in March 2021.The City of Fayetteville, NC, recognized that they needed assistance to ensure

effective response and recovery efforts and sought assistance from an outside resource.

CLIENT SITUATION
City of Fayetteville, NC As the sixth largest city in the state, Fayetteville covers 150 square miles with a population of over
200,000 residents. In 2016, Hurricane Matthew affected the City of Fayetteville’s infrastructure with

WIS ab ho winds over 60 mph and rain totaling over [5 inches. With the anticipation of ARPA funds, the City

Douglas Hewett, ICMA-CM
City of Fayetteville, NC
433 Hay Street

decided to bring on an outside firm to assist in their COVID-19 recavery efforts while exploring
infrastructure investment opportunities under the ARPA,

Fayetteville, NC 2830 TASK
(10) 433-1990 iParametrics was asked to provide strategic advice to the City to identify applicable uses for their
dhewett@ci fay.nc.us ARPA funds and maximize their ability to recover costs under various federal programs, including

the FEMA Public Assistance Program, the Coronavirus Relief Fund, and HHS/CDC grants. Initial tasks
BUDGET included identifying nonprofits, households, small businesses, and impacted industries who experienced
$674,960 negative economic impacts of COVID-19, identifying public health workers who performed essential

work during the pandemic. identifying lost revenues, and identifying opportunities to construct broad

DURATION band infrastructure,

June 2021 - Present
ACTION
iParametrics, along with our partners Metric and AG Witt, is providing the City with comprehensive
grant management and cost recovery services, including strategic planning, FEMA PA cost recovery,
community outreach, program implementation support, and technical assistance. Ve have positioned
the City to maximize their cost recovery efforts by leveraging each federal funding stream to pay for
unique items that are needed.

RESULT
The City of Fayetteville is better equipped to respond to the current COVID-19 pandemic as well as
future disaster declarations.

In March 2020, the COVID-19 pandemic was declared a major disaster throughout the United States. Kansas Governor Laura
Kelly issued an emergency declaration in the same month and authorized the use of state resources and personnel to assist with
response and recovery operations that meet certain criteria.

CLIENT
Seward County, KS

REFERENCE
April Warden
County Administrator

515 N. Washington Avenue,

Suite 205

Liberal, KS 67901
Phone: (620) 626-3330
Email: awarden@
sewardcountyks.org

BUDGET
$313,364

DURATION
July 2020 - Present

SITUATION

Covering over 600 square miles and with a population of almost 23,000 residents, the
County is located on the southern border of Kansas, The major disaster declaration opened
reimbursement possibilities for all eligible Public Assistance applicants, including cities and

counties across the country. The incident period was back-dated to January 20, 2020 and
continues.

TASK

The recovery process is complex and often overwhelming, so we work with our clients to
guide them through the FEMA requirements and ensure they receive the maximum eligible
recovery of costs. iPararnetrics and our partner Metric, were retained by the County to support
grant management and writing for COVID-19-related reimbursements. We provide community
outreach, cost recovery, grants management, program implementation support, and technical
assistance and training.

ACTION

The iParametrics team is providing the County with grant management and program design and
implementation of four COVID-19 relief programs and as technical consultant for FEMA PA cost
recovery. Programs implemented included rent, mortgage and utilities assistance for households,
recovery grants for small businesses and microenterprises, reimbursement of COVID-19

related expenses for government entities and non-profits, and grants for community-supported
COVID-19 response and recovery initiatives.

RESULT
We managed a grant program of approximately $7 million in funding. We implemented

four programs that served 467 households (84% LM), 65 businesess, and 39 community
organizations.

iD ®

During a crisis event or system shock, like a disaster declaration or the recent COVID-19 pandemic, it is the government's

responsibility io marshal its resources, channel the efforts of the whale community, and, if necessary, solicit assistance from outside

the jurisdiction. In 2017, iParametrics was awarded a multi-year contract to provide security consulting, including

developing a crisis management plan and training for Mecklenburg County, North Carolina.

CLIENT
Mecklenburg County, NC

REFERENCE
Christopher Daniels
Senior Enterprise Project
Manager

(980) 314-2520
Christopherdaniels@
mecklenburgcountyne.gov

DURATION

2017 - Present

Training: March 2018 -
Present

COVID-19 Response: March
2020 - Present

SITUATION

Covering over 500 square miles and with a population of over [.2 million residents, the County
is home to one of the largest cities in the United States in addition to six smaller townships. The
key to emergency and crisis planning Is to develop a set of processes and procedures that are
used as a guideline for emergency and crisis response. Pre-developed crisis management plans
and associated activites enable community leaders to effectively address a worst-case or long-

term crisis.

TASK

{Parametrics was retained by the County to support the development of an enterprise security
program and facility risk assessment. This was followed by developing a community-wide Crisis
Management and Response Plan to assist the community in the prevention, management, and
resolution of emergency and crisis situations and training to support the plan. We created
in-person training for the Senior Leadership Team while providing a SCORM-compliant online
course for over 6,000 employees to be deployed in the client’s Learning Management System,
In March 2020, we stepped in to assist the County with response to the COVID-19 pandemic
using these tools.

ACTION

Using several workshops with County leadership and staff. we performed a community-

wide crisis management gap analysis using a variety of federal guidance (i.e. The National
Incident Management System, The National Response Framework, etc.), best practices, and the
Emergency Management Accreditation Program (EMAP) and standards. Scenario, Function, and
Capabilities-based planning were then used to generate, compare, and select possible solutions

(Us;

MECKLENBURG COUNTY cosines

for achieving the goals and objectives of the community during a crisis event. A Strategic Plan
was developed to provide day-to-day. high-level context for crisis planning, and an Operational
and Tactical Plan was developed to provide the specific steps responders would take during a
crisis event.

To support plan rollout, a series of training workshops were provided to more than 60 senior
Jeaders within the client's operations. This training focused on key roles and actions these leaders
would need to implement during a crisis. Concurrently, our tearn designed an online awareness
level training for the client’s employees to educate them on individual roles and responsibilities
during a crisis event.

In 2020, we began the process of helping the County to apply for recovery dollars around the
pandemic response, including completing FEMA Project Worksheets and other grant programs.

RESULT

In 2019, following the development of the plan, its rollout, and training, senior leaders and staff
expressed that they felt better equipped to assume the roles required by a crisis event. In March
of 2020. in response to the COVID-19 pandemic, the community mobilized the plan in support
of pandemic mitigation and response activities, The operational plan, supporting annexes, and
training allowed the community to quickly focus personnel, equipment, and resources to support
incident response. The plans provided the details required to facilitate a successful, coordinated
enterprise-wide response to the event.

“Upen award, iParametrics devoted the necessary resources and expertise to begin the project

immediately. During the process, they listened and responded to our needs. They ultimately

produced final reports that were comprehensive, sensible, and backed by best practice data from

across the country. | would highly recommend iParametrics for Security Master Planning and

Crisis Management Plan consulting. - County Security Director

:, eS te ee

FEMA PUBLIC ASSISTANCE

TECHNICAL ASSISTANCE CONTRACT | NATIONWIDE

The Federal Emergency Management Agency's (FEMA) Public Assistance Program provides aid in the wake of a major disaster to

state and local governments, and to certain non-profits, to help communities in their recovery efforts.As a subcontractor to the

Fluor Corporation, IParametrics has supported the FEMA Public Assistance program for the past I5 years, responding

to more than 60 presidentially-declared disasters throughout the United States and its territories.

CLIENT
The Federal Emergency
Management Agency

Sub to: Flour Corporation

REFERENCE

Eileen McLaughlin

FGG Management

2300 Clarendon Blvd.
Arlington, VA 22201

{703} 387-4826

Eileen. McLaughlin@Fluorcom

BUDGET
$50 million overall contract,
over five years

DURATION
2005 - Present

SITUATION
When disaster strikes anywhere in the United States or its territones, our team deploys within

48 hours to assist state and local jurisdictions affected by these devastating events. As part of this

effort, we have supported a broad range of tasks dealing with pre-disaster planning and post-

disaster recovery, Our applicants have included hundreds of states. cities, counties, townships, and

parishes throughout the United States.

TASK
Through the Public Assistance Program, ‘Parametrics supports federal disaster grant assistance

for debris removal, emergency protective measures, and the repair, replacement, or restoration

of disaster damaged property.

Our tasks include:

Performed damage assessments and
prepared Damage Descriptions and
Dimensions (DBDs)

Developed Scopes of Wark (SOW) for
repair or replacement

Calculated project cost estimates, including
costs for single-facility projects and fixed-
price estimates for multiple-facility projects
in accordance with Section 428 Public
Assistance Alternative Procedures

Reviewed /processed DDDs, SOWs, and
cost estimates in FEMA's Grants Manager

Assessed and prepared hazard mitigation
proposals for improvements to increase
facility resiliency against future events

Performed Audit and Review of the
grant for integrity, accuracy, and proper
documentation prior to a project being
submitted for public funding.

Ensured consistency and integrity in program
delivery/development of a quality project
and applicant compliance with requirements

Provided training on all functional
elements of the disaster

iS

FEMA PUBLIC ASSISTANCE cones

In addition, iParametrics has provides PA Subject Matter Experts and Policy Advisors to FEMA's
Joint Recovery Office (RO) and supported all elements of CRC operations. These professionals
have worked with Section 428 Alternative Procedures and the Bipartisan Budget Act of 20/8
(BBA).As onsite Policy Advisors, our staff provides recommendations and coaching on methods
ior more efficient and concise project formulation, in addition to developing fixed-price cost
estimates for multiple facility projects under Section 428 procedures.

ACTION

Our staff works side-by-side with FEMA, State and local agencies to ensure a recovery that is
sensitive to the specific needs of local communities and consistent with Federal policy. Our staff
participates in all phases of recovery from mission planning to project closeout. We support
scope development, the documentation and formulation of FEMA PWs, cost development and
validation, QA/QC and audit, mitigation, closeout activities and all functions of applicant support
within the FEMA Consolidated Resource Centers (CRC}.

RESULT

Our team has assisted on over 60 presidentially-declared disasters since 2005. 78% of our staff

Qo members have received performance assessments of Exceptional or Higher Than Expected
with 20% performing at least as expected. This performance makes iParametrics one of the top

performers on the entire PATAC Contract.

“itParametrics has performed as a sub-contractor on the FEMA Public Assistance contract
since 2005 providing wide ranging technical expertise to projects throughout the United

States in support of nationwide disaster recovery efforts on behalf of FEMA. The nature

of this work is often times technically complex, unpredicrable, highly scrutinized and time

sensitive. Your team has performed in exceptional fashian, providing nigh quality work
under often times stressful and exhaustive workloads. We look forward to your long-

term participation and support as a member of Fluor’s Public Assistance team.”

Program Director Fluor Government Group, Fluor Corporation

i>

COMMUNITY DEVELOPMENT Fea
DR) CONSTRUCTION OVERSIGHT

GRANT-DISASTER RECOVERY

LOUISIANA
DISASTER

PROJECT DESCRIPTION

In partnership with Cohn Reznick, Metric is currently
assisting the State of Louisiana through the Office of
Community Development-Disaster Recovery Unit (OCD-
DRU) with administering the Restore Louisiana Homeowner
Assistance Program, funded through HUD Sele TT A
Development Block Grant - Disaster Recovery (CDBG-DR)
funding, which was appropriated to assist homeowners

in Louisiana recover from what is being referred to as the
oe Floods of 2016. Our Team acts as the State's agent
or:

* Continued development of policies and procedures
that ensure that the Restore Louisiana Program (ReLa)
is operated efficiently and in compliance with HUD
regulations and the State Action Plan.

¢ Vendor oversight including audit of applicant files at
construction and eligibility stages to ensure compliance
with established program policy and applicabie HUD
regulations.

¢ Prevention and detection of fraud, waste, abuse and
mismanagement of ReLa funds.

« Establish internal controls and procedure te account
for duplication of benefits (DOB) in accordance with
the Stafford Act, program policy, and applicable HUD
guidance.

* Develop and execute monitoring procedures to test
compliance with federal and State regulations and
compliance with the State’s contractual agreements
with HUD.

+ Assist in developing and managing internal quality
control processes to ensure consistency among a large
number of construction contractors.

* Quality control of construction Scopes of Work (SOW)
and damage estimates as produced through the
Xactimate software.

@) Resilience + Recovery

KEY PROJECT FEATURES

* 12,500+ quality control reviews of
program inspection reports

« 9,500+ change orders processed
¢ Over 2,000 field inspections
conducted

CLIENT

Louisiana Office of Community
Development - Disaster Recovery Unit

REFERENCE

Jeff Haley, Chief Operating Officer
LaSalle Building

617 N. Third Street - 6th Floor
Baton Rouge, LA 70802

Phone: (225) 219-9660
Email: Jeff.Hatey@la.gov

www, femareoveryteam.com
1821 Commercial Drive, Suite $, Harvey, LA 70058

NEW YORK RISING

PROGRAM HOUSING PROJECT
STATE OF NEW YORK GOVERNOR’S OFFICE OF STORM

RECOVERY (GOSR)

PROJECT DESCRIPTION

MCL was selected by the NY Governor's Office of Storm
Recovery (GOSR}, a division of the Housing Trust Fund
Corporation (HTFC), to provide services about its
administration of the U.S. Department of HUD CDBG-DR
funds appropriated by the Disaster Relief Appropriations
Act, 2013 (Pub. L. 113-2). MCL was tasked with
administering the Rental Properties and Affordable Rental
Opportunity Programs. The Rental Properties Program
aided the owners of rental properties damaged by
Superstorm Sandy, Hurricane lrene or Tropical Storm Lee.
These properties included single-family homes,
townhouses, apartment buildings, or any other legal
dwelling.

As the Project Manager, we performed timely intake
processing, eligibility determination, and award and
closeout processes for an estimated 1,400 applicants.
Additionally, we provided development and issuance of
program guidance on eligibility issues, establishment of
criteria for due diligence in applicant contact and
application completion, coordination with environmental
and construction teams, review of applicant concerns and
questions, and the development of programmatic level
policy in support of the State of New York’s objective of
streamlining project policy across housing program
projects.

D Resilience + Recovery

©
©

KEY PROJECT FEATURES

¢ Rental Program Management

CLIENT

State of New York Governor's Office of
Storm Recovery (GOSR)

CONTACT

Paul Onyx Lozito

Director

Housing Policy / Affordable Housing
State of New York Governor’s Office
of Storm Recovery

(212) 480-4656
paul.lozito@stormrecovery.ny.gov —

PROJECT DATES
2016 - 2020

PROJECT COST
$188,000,000

CONTRACT VALUE
$2,000,000

PROJECT PERSONNEL
INCLUDED IN THIS PROPOSAL

Justin Cauley

www. femarecoveryteam.com|
1821 Commercial Drive, Suite S, Harvey, LA 70058

HOMEOWNER OPPORTUNITY PROGRAM:

HURRICANES IKE & DOLLY
TEXAS GENERAL LAND USE OFFICE (GLO)

Pre
era
= cm

=—

PROJECT DESCRIPTION

MCL served as the Program Manager for GLO’s pilot
“Homeowner Opportunity Program” (HOP), which entailed
creating policy and procedures, providing direct mobility
counseling services to homeowners who voluntarily
relocated to promote housing choice and affirmatively
further fair housing, and vendor management for provision
of real estate and title clearance services in the wake of
Hurricanes Ike and Dolly (round 2 CDBG-DR program}, HOP
involved relocation of low-income applicants in FEMA-
designated high-risk areas or areas of high minority or
poverty concentration to higher opportunity areas. The MCL
Team drafted and implemented policies and procedures
involving the provision of real estate services, housing
counseling, protection of housing choice, affirmatively
furthering fair housing, URA regulations concerning real
property acquisition and rights of displaced persons.

We were tasked with determining program eligibility,
conducting counseling to determine housing preferences
and requisite amenities for relocated households, grant
execution, real estate closing, and applicant management
through closeout. To achieve the goals of

the program, MCL was tasked with coordination and
collaboration with multiple vendors contracted to deliver
specific aspects of the program. We spearheaded
orchestration of legal services for title clearance, provision
of real estate services, environmental reviews, and
construction, allowing the program to serve hundreds of
applicants who were successfully relocated to safe,
sanitary homes.

@) Resilience + Recovery

KEY PROJECT FEATURES
¢ CDBG-DR Housing Program Design,
Management & Closeout

©
QE ax

Texas General Land Use Office

CONTACT

Jorge Ramirez

Deputy Director; Coastal Resiliency
and Recovery Program

(512) 463.5001
Jorge.ramirez@glo.tx.gov

PROJECT DATES
2012-2017

CONTRACT VALUE
$5,920,457

PROJECT PERSONNEL
INCLUDED IN THIS

PROPOSAL
Jenna Abbey

Justin Cauley

www. femarecoveryteam.com|
1821 Commerciat Drive, Suite S, Harvey, LA 70058