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3.6 Exclusions and Limitations

3.1 The parties agree that Systems that have non-standard configurations that have not been
certified by Motorola Systems Integration Testing are specifically excluded from the ASTRO 25
SUA II unless otherwise agreed in writing by Motorola and included in this SOW.

3.2 The parties acknowledge and agree that the ASTRO 25 SUA II does not cover the following
products:

MCC3500 Dispatch Consoles

MIP5000 Dispatch Consoles

Plant/E911 Systems

MOTOBRIDGE Solutions

ARC 4000 Systems

Motorola Public Sector Applications Software (“PSA”)
Custom SW, CAD, Records Management Software
Data Radio Devices

Mobile computing devices such as Laptops
Non-Motorola two-way radio subscriber products
Genesis Products

Point-to-point products such as microwave terminals and association multiplex equipment

3.3. ASTRO 25 SUA H does not cover any hardware or software supplied to the Customer when
purchased directly from a third party, unless specifically included in this SOW.

3.4 ASTRO 25 SUA II does not cover software suppori for virus attacks or other applications that
are not part of the ASTRO 25 system, or unauthorized modifications or other misuse of the
covered software. Motorola is not responsible for management of anti-virus or other security
applications (such as Norton).

3.5 Upgrades for equipment add-ons or expansions during the term of this ASTRO 25 SUA II are
not included in the coverage of this SOW unless otherwise agreed to in writing by Motorola.

4.0 Special provisions

4.1 Customer acknowledges that if its System has a Special Product Feature, additional
engineering may be required to prevent an installed system release from overwriting the
Special Product Feature. Upon request, Motorola will determine whether a Special Product
Feature can be incorporated into a system release and whether additional engineering effort
is required. If additional engineering is required Motorola will issue a change order for the
change in scope and associated increase in the price for the ASTRO 25 SUA IL.

4.2 Customer will only use the software (including any System Releases) in accordance with
the applicable Software License Agreement.

4.3 ASTRO 25 SUA II services do not include repair or replacement of hardware or software
that is necessary due to defects that are not corrected by the system release, nor does it
include repair or replacement of defects resulting from any nonstandard, improper use or
conditions; or from unauthorized installation of software.

Nashua PD 8/10/2017

Customer NameLifecycle Sustainment Services Use of disclosure of this proposal is subject
to the restrictions on the cover page.

© Motorola Solutions Confidential Lifecycle Stalement of Work 2-6

4.4 ASTRO 25 SUA II coverage and the parties’ responsibilities described in this Statement of
Work will automatically terminate if Motorola no longer supports the ASTRO 25 7.x
software version in the Customer’s system or discontinues the ASTRO 25 SUA II program;
in either case, Motorola will refund to Customer any prepaid fees for ASTRO 25 SUA II
services applicable to the terminated period.

4.5 If Customer cancels a scheduled upgrade within less than 12 weeks of the scheduled on site
date, Motorola reserves the right to charge the Customer a cancellation fee equivalent to the
cost of the pre-planning efforts completed by the Motorola Solutions Upgrade Operations
Team.

4.6 The SUA II annualized price is based on the fulfillment of the two year term. If Customer
terminates, except if Motorola is the defaulting party, Customer will be required to pay for
the balance of payments owed if a system release upgrade has been taken prior to the point
of termination,

Nashua PD 8/40/2017

Customer NameLifecycle Sustainment Services Use or disclosure of this proposal is subject
to the restrictions on the cover page.

© Motorola Solutions Confidential Lifecycle Statement of Work 2-7

Appendix A - ASTRO 25 System Release Upgrade Paths

Platform
Release

Certified Upgrade Paths

Pre-7.7

7.7

Upgrade to Current Release

7.8:

7.9

744 NA 7.14
TAZ 7.14 7.15
714 7.15 7.16
715 7.16 7.17
716. 7.17 7.18 (Planned)
7.47 7.18 (Planned) | 7.19 (Planned)

* The information contained herein is provided for information purposes only and is intended only to
outline Motorola’s presently anticipated general technology direction. The information in the roadmap is
not a commitment or an obligation to deliver any product, product feature or software functionality and
Motorola reserves the right to make changes to the content and timing of any product, product feature or
software release.

* The most current system release upgrade paths can be found in the most recent SMA bulletin.

Nashua PO 8/10/2017
Customer NameLifecycle Sustainment Services Use or disclosure of this proposal is subject
to the restrictions on the cover page.

® Motorola Solutions Confidential Lifecycle Statement of Work 2-8

SECTION 3

LIFECYCLE MANAGEMENT
PRICING

Lifecycle Products (NSAD) i

| System Upgrade Agreement Il (SUA II) | $

71 FL Ine 2020 rea lips
191,960.77 | $193,963.79 | $196,026.90 $198,151.91 | $200,340.64 $202,595.07 |

Nashua PD 8/10/2017
Customer NameLifecycle Sustainment Services Use or disciosure of this proposal Is subject
fo the restrictions on the cover page.

© Motorola Solutions Confidential Lifecycle Management Pricing 3-9

meen\ THE CITY OF NASHUA "The Gate City’

Financtal Services

Purchasing Department

October 12, 2017
TO: MAYOR DONCHESS
FINANCE COMMITTEE
FROM: DAN KOOKEN, PURCHASING MANAGER

SUBJECT: COMMUNICATION — MEMORANDUM OF UNDERSTANDING BETWEEN THE CITY
OF MANCHESTER, CITY OF NASHUA AND THE MANCHESTER/BOSTON REGIONAL

AIRPORT

Please see the attached communication from William Mansfield, Radio Systems Manager, dated
October 10, 2017 for information related to this Memorandum of Understanding and his request to

approve, accept and place on file.

Also attached is a copy of the Memorandum of Understanding (MOU).

Respectfully,

Purchasing Manager

Coe: W Mansfield J Griffin

229 Main Street ¢ Nashua, New Hampshire 03061 « Phone (603) 589-3330 Fax (603) 589-3344 |

City of Nashua, NH
Citywide Communications Division
Wireless Communications

October 10, 2017

To: James Donchess, Mayor
From: William Mansfield, Radio Systems Manager
RE: Memorandum of Understanding

Mayor Donchess,

Attached please find a copy of Memorandum of Understanding between the City of Manchester, City of
Nashua and the Manchester/Boston Regional Airport. The City of Nashua recently applied for a grant to
construct an interoperability communications system that will provide for a redundant Dispatch Center
at the Manchester Regional Airport. | have been verbally notified that the City of Nashua and the City of
Manchester will be receiving $300,000.00 each to complete this Regional Dispatch Center. All the
entities have met on several occasions to plan the project and come to an understanding of what the

project will entail.

in anticipation of receiving this grant, | am submitting this Memorandum of Understanding for review
and signature in an attempt to expedite the signature process. All of the entities have reviewed this
MOU and have approved the content. This MOU has also been submitted and approved by the City of
Nashua’s Corporation Counsel. Once the City receives official written notification of receiving the grant |
will submit the grant to the Board of Alderman and the Human Affairs Committee for review.

Sincerely,

William Mansfield
Radio Systems Manager
City of Nashua

be

MEMORANDUM OF UNDERSTANDING (MQU)

Between the City of Nashua, New Hampshire, the City of Manchester, New Hampshire
AND the Manchester/Boston Regional Airport

PARTIES. The parties to this agreement are the City of Nashua, New Hampshire, the City of
Manchester, New Hampshire and the Manchester/Boston Regional Airport

AUTHORITY. This Agreement is authorized under the provisions of the Department of
Homeland Security, Office of Grants and Training;

OVERVIEW. The FFY 2016/2017 Homeland Security Grant Program (HSGP) Priorities support
the National Preparedness System (NPS) in order to achieve the national preparedness goal. HSGP
allowable costs support efforts to build and sustain core capabilities across the Prevention, Protection,

Mitigation, Response, and Recovery mission areas.

PURPOSE. The purpose of this Agreement is to identify the affiliation between City of Nashua,
New Hampshire, the City of Manchester, Mew Hampshire and the Manchester/Boston Regional Airport
with relation to building and maintaining a remote dispatch center to be used by these entities should a
major catastrophic failure occur in any of the radio communications dispatch centers. The funding wiil
also provide the necessary software licensing that will allow mutual aid entities from around the state to
have radio communications access to the radio systems in the City of Nashua and Manchester, should the

need arise .

SCOPE. This agreement is applicable for the period of funding by the FFY 2016'2017 New
Hampshire State Homeland Security Grant and for the useful life of the equipment, materials or
plan. Either party may cancel this affiliation at any time with thirty (30) days written notice.

AGREEMENT. the City of Nashua, New Hampshire, the City of Manchester, New Hampshire and the
Manchester/Boston Regional Airport agrees to the following:

A. The goal and intent of this grant is to prevent a threatened or an actual act of terrorism by
ensuring interoperability and redundancy between key stakeholders in Nashua,
Manchester and Manchester Boston Regional Airport emergency radio communications.
Each stakeholder will be provided with the ability to communicate with each other’s
community during a major radio communications failure or during a mutual aid incident.
It will also provide the capability to have interoperability with the Manchester Boston
Regional Airport and other mutual aid responders

B. The cost of the purchase, programming and installation of equipment will be funded
100% through this grant. $300,000 has been awarded to the City of Manchester and
$300,000 has been awarded to the City of Nashua. These funds will be utilized to fulfill
all of the stipulations within the grant application.

C. The City of Manchester and the City of Nashua, as recipients of FFY 2016/2017
Homeland Security Grant Program funds, will jointly manage the procurement of services
and equipment, provide Point of Contacts to the Department of Safety-Grants
Management Unit, and provide all grant audit and reporting as required by the
Department of Safety-Grants Management Unit.

-2-

D. The City of Manchester and the City of Nashua, as recipients of FY 2016/2017 Homeland
Security Grant Program funds, shall jointly own and maintain the equipment purchased.

E. The City of Manchester and the City of Nashua shall be jointly responsible for the
coordination of

i. The planning process,
ii. Acquisition of equipment and services,
iii. Provide points of contact to the Manchester Nashua Regional Airport personnel
iv. Providing radio equipment through this acquisition that will provide radio
communications in the VHF and 800 MHz Bandwidth at a minimum,
v. Overseeing the installation/implementation of the of the Remote Dispatch Center
vi. Providing radio communications support
vii. Providing access and radio communication capabilities to the Manchester Boston
Regional Airport personnel.

F. The Manchester Boston Regional Airport will be responsible for the coordination of;

i.

ii.
ili.

iv.

Vv.
V1.

vil.

permitting access to a secure facility sufficient enough to house four dispatch
consoles and related personnel

assisting in the planning process,

permitting access to the secure facility 24 hours a day, 7 days a week, 365
days a year,

permitting sufficient electrical pewer and emergency backup power for the
radio consoles,

permitting telephone access within the area of the remote dispatch center
permitting access to a tower adjacent to the secure facility so that radio
antenna and cables can be installed

permitting access to the secure communications building adjacent to the tower
to instali radio equipment racks

viii. permitting access to the fiber optic lines that are located between the

communications tower and the dispatch center to ensure the dispatch consoles
can operate with radios located within the communications building

6. POINTS GF CONTACT.
a. City of Nashua, New Hainpshire
William Mansfield, Radio System Manager
Box 785 Nashua, NH 03061
(603} 594-3521

mansfieldw@nashuapd.com

b. City of Manchester, New Hampshire

Name and Title:

Address:

Phone: E-Mail:

ce. Manchkester/Boston Regional Airport
Steve Shea, Airport Ops/Maint Specialist
One Airport Road

Manchester, NH 03103

(603) 656-6333 x481
sshea(@flymanchester.com

7, EFFECTIVE DATE. The terms of this agreement will become effective on

8. MODIFICATION. This agreement may be modified upon the mutual written consent of
the parties.

9, TERMINATION. The terms of this agreement, as modified with the consent of both parties,
will remain in effect until the value of the radio dispatch center depreciates to the point where the
system is no longer functional . If any provision in this agreement is in violation, either party,
upon 30 days written notice to the other parties may relinquishment the equipment to any party
listed within this document upon approval of the State of New Hampshire, Department of Safety,
Grants Management Unit.

Please complete the above information and signature and return the completed MOU
to:

Department of Safety
Grants Management Unit
33 Hazen Drive
Concord, NH 03305

APPROVED BY:

City of Nashua, New Hampshire

Signature .

Date

City of Manchesetr, New Hampshire

staan Semis onda ami Si a9 MR ER I

Sign ature

Date

Manchester Boston Regional Airport

Signature

Date

James Donchess, Mayor
Print Name and Title

Theodore Gatsas, Viayor
Print Official Title

Mark Brewer, Airport Director
Print Official Title