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Nashua Fire Rescue

Proposal: NSH-005

See spec sheets: GIS-1

1 GEO File, Premise, Property and Pre-Plan
-Property/Pre-Plan
-GEO File with high speed address locator
-Static View Screen
-Standard Edit Screen
-Alarm Table.
-Search Functions.

See spec sheets: GEO-1

1,295.00

1,295.00

1 Graphical Site Planning System

-Attach Documents / Photos to Addresses.

See spec sheets: SITE-1

1,295.00

1,295.00

1 Inspections and Violations
-Vialations
-Action History
-Inspections Schedule System.

See spec sheets: INSP-1

3,995.00

3,995.00

1 Inspection Code Sets
Load code set into RedNMX System

900.00

900.00

1 Permit Management System
-Custom Entry Screen.

See spec sheets: PERM-1

1,995.00

1,995.00

1 Fire Investigations System

-Case Tracking System
-Document Tracker
-Phato Management System

See spec sheets: ARS-1

2,995.00

2,995.00

1 Complaint Management System
History
Access from NFIRS.
Generate Inspection or Permit.
Similar to 411 Systems.

995.00

995.00

1 Security Access Management Module

-Security Log In Audit Trail.
-Table Edits System.
-Timeout Feature.

See spec sheets: SEC-1

495.00

495.00

Totals:

Module Total:

64,107.00

B3 - Installation and Customization
Length Description

Cost

10.00 System Installation
-Base installation of RedNMX System

$1,200.00

30.00 Dispatching Setup

- Dispatch Command Screen
- Truck Types

- Apparatus List

- Start of Box Codes

- Call Types

$3,600.00

30.00 Configure Property and Dispatch Forms

- Dispatch View Forn
- Survey Printout.

$3,600.00

6.00 Paging Module Installation
-Install the Paging System and test it on the network.
-Set up using authenticated paging gateway.
-Configure System for Paging/Text message service company requirements.

$720.00

14.00 Module Installation and Setup

-Installation and Setup of the NFIRS, Personnel, Non Incident Events, General Inventory, Apparatus, Work

$1,680.00

Date: 04/04/2018 Page: 3

Time: 04/04/2018

Nashua Fire Rescue

Proposal: NSH-005

Order, Hose, Hydrant, HazMat and Security modules.

4.00 Reminder Module Installation and Setup $480.00
Install and setup module.
10.00 Nemsis Reporting Installation and Configuration $1,200.00

Installation and customization of module

-Signature release forms

-Drug use forms

-Multiple versions of printed ePCR (billing, transfer of care, etc.)

10.00

Career Scheduling Installation and Customization

-Install and configure Career Scheduling Module.

-Enter and configure shift names and rotations.

-Configure and run intial shift rotations and personnel schedules.
-Roster and absentee reports.

12.00

Telestaff Interface Setup Installation and Configuration

- Directly populates RedNMX Roster information with Telestaff scheduling data.
- Requires no additional user interaction.

$1,440.00

4.00

Personnel Picture Document Imaging Installation and Setup
Installation and setup of the module.

$480.00

6.00

Responder App Install

-Install Responder Backend Server

-Install Responder Registry Server (Required for iOS)
-Create Push Service for Notification server

-Create download Portal for Smartphones

$720.00

10.00

Bulletin Board Module Installation

- Includes remote installation of Bulletin Board Module.
- Set up and configuration.

$1,200.00

8.00

GIS Mapping Module Implementation
-Install GIS module with new data.
-Modify Geo-coding as necessary.
-Set up layers.
-Confirm operation.

$960.00

8.00

Property Preplan Installation and Setup
Install and setup module.

$960.00

4.00

Site Planning Installation and Setup
-Installation and setup of the Site Planning madule.

$480.00

20.00

Inspections/Installation and Customization

-Installation and customization of Inspections and Violations Module.
-Create and install customized Inspection and Violation letters.
-Includes 1 inspection letter template, 1 violation letter template.
-Loading of 1 code set.

$2,400.00

15.00

Permits Module Installation and Customization

-Installation of module
-Customize permits

$1,800.00

15.00

Fire Investigations Module Installation and Customization

-Install and configure module.
-Customize system to specifications.

$1,800.00

12.00

Complaints Module Installation and Customization

-Install and set up module.
Customization of the Complaint Screen
Custom Complaint/Referal Report

$1,440.00

25.00

Project Management

-System implementation and specification planning.
-Coordination of end user installation and go live.
-Conference calls and meetings related to project.

-This is a block of hours and will be tracked accordingly. Any unused hours can be put toward report
creation, configuration or additional training.

$3,000.00

Date: 04/04/2018

Page: 4

Time: 04/04/2018

Nashua Fire Rescue Proposal: NSH-005
Installation Totals: 30,360.00

C. Training Training Total: 8,400.00
70 hours of training and consulting provided remotely via standard support connection.

Additional RedNMX System Training is available and can be proposed separately at the request of
the department.

F. Data Conversion Data Conversion: 0.00
Refer to NSH-004 for pricing on data conversion.

|. Terms and Comments

LagMeln, Remote Desktop or similar connection software and internet access are required for system
installation and support. Remote software and installation are not included with this proposal. Please call
Alpine for additional information if necessary.

*“This system will be hosted on the cloud.

Additional modules, hardware, software, customization , custom reports, configuration services, training,
network licensing, data conversion and other services will be quoted separately upon request by the
department.

Optional Crystal Reporting software is required for developing custom reports with the NMX system but not
general system operation. Crystal Reporting is NOT included with this proposal.

This proposal will utilize GIS data provided by Nashua Fire Rescue. It has been reviewed and approved by
Alpine Software.

All data for interface options must be available to the RedAlert System in readable format. CAD data must
be available in readable format. This proposal does not include any additional charges that may be
required by 3rd party vendors to provide their interface component or other services. Please contact
Alpine to discuss each specific interface as necessary.

Bulletin Board display system requires dedicated stand alone network computers for display. Computers,
Bulletin Board Monitors, and Network Printers are to be provided by the Department.

Department must provide paging and/or text messaging devices and service. A fee for the authenticated
paging gateway will be calculated into annual support.

For the Responder App, the first year cost is $12.50 per user and each year after is billed at $7.50 per
user with your annual support invoice.

This proposal includes the first year of support for no additional cost. Once that year ends, annual support
invoices will be sent. An estimate for the first paid year of support is $14,195.00 plus the following annual
fees:

+ $2,160.00 ($180/month) for the cloud hosting service.
+ $7.50 per user for the responder app
+ annual fee for paging service based on paging volume - see below for examples -

Date: 04/04/2018 Page: 5 Time: 04/04/2018

|Nashua Fire Rescue Proposal: NSH-005

100,000 pages/year = $180
150,000 pages/year = $269
200,000 pages/year = $359
250,000 pages/year = $449
300,000 pages/year = $539
400,000 pages/year = $718

Any additional modules purchased in the future will be calculated into the annual support cost.

Proposal is valid for 90 days.

J. Cost Summary

A - Modules 64,107.00
B3 - Installation and Customization 30,360.00
C - System Training 8,400.00

Total: 102,867.00

Date: 04/04/2018 Page: 6 Time: 04/04/2018

ALPINESOFTWARE

Alpine Software Corporation T: (585) 264-9080 F: (585) 264-9844 PO Box 281, Piltsford, NY 14534

Attention: Proposal: NSH-006
Nashua Fire Rescue RedNMX Mobiles
70 East Hollis Street

Nashua, NH 03060

Date: 02/27/2018 PO Number:
A. Modules
Quantity Description List Cost
1 RedNMX Mobile Dispatch Application 4,495.00 4,495.00

-Receive call informatin on mobile computers.
-Returm status times back to RedNMX CAD.

-View call details and dispatcher comments.

-View status of all Units.

*Requires data connection to the RedNMX database.

1 GIS Mapping System: Mobile Version 695.00 695.00
-Address Identification.
-Display all open alarms with icons.
-Hydrant Locations.

1 Mobile GPS 895.00 895.00

-Utilize GPS data from mobile units for display and tracking on GIS map.
-Generate computer based directions.
“Requires mobile computers to be utilizing GPS receiver and producing Lat and Lon.

1 AVL System 995.00 995.00
AVL System for Dispatch
1 RedNMX Mobile Inspection System 2,495.00 2,495.00

Touch screen usage.

Field based inspections, violations and permits.

Signature capture.

Integrates with Propety Pre-Plan module.

*Requires wireless data connection to eletronically transmit documents and permits in the
field. An in vehicle printer may also be used for this purpose.

1 RedNMX Mobile NFIRS 1,995.00 1,995.00

-Access to Complete NFIRS Report from Mobile MDT
-Validate NFIRS Report to Spec

** NFRIS 5.0
See spec sheets: MDT-8

1 RedNMX Mobile GEO File, Premise, Property and Pre-Plan 2,995.00 2,995.00
-Property/Pre-Plan
-GEO File with high speed address locator
-Static View Screen
-Standard Edit Screen

-Alarm Table.
-Search Functions.
1 RedNMX Mobile Nemsis System 2,495.00 2,495.00
See spec sheets: MDT-7
Totals: 17,060.00 17,060.00
Module Total: 17,060.00
B3 - Installation and Customization

Length Description Cost
7.00 Mobile Application Installation $849.00

-Remote install mobile modules into RedNMX System at Department.

Date: 04/04/2018 Page: 1 Time: 04/04/2018

Nashua Fire Rescue Proposal: NSH-006

-Set up Mobile CAD Interface on RedAlert NMX Server.
-Configure client application for Department.
-Test application on mobile workstations.

3.00 Mobile GIS Configuration —_ $360.00

-Configure District GIS for mobile data use.
-Requires RedAlert GIS Mapping and Mobile CAD interface modules.

4.00 Mobile GPS Integration $480.00

-Configure Mobile Data Terminal GPS data to work with RedNMX Mobile CAD interface.
-Requires GPS data to be produced on network mobile units.

15.00 Inspection Form Customization - Mobile Version $1,800.00

-Customizing Inspection Form

8.00 Mobile NFIRS Configuration $960.00
-Configure NFIRS for mobile data use.

12.00 Mobile Preplan Installation & Customization $1,440.00

-Installation of Mobile Preplan into RedNMX System on all Laptops, and Database.
-Customization of property, preplan entry screen
-Add all custom Lift Fields.

8.00 Mobile Nemsis Installation & Configuration $960.00
Installation Totals: 6,849.00
C. Training Training Total: 1,200.00
10 hours of training and consulting provided remotely via standard support connection.
D. Network License Number of Users: 17
Cost Per Additional User.. 445.00
Network Cost: 7,565.00

1 mobile license is included at no cost. The cost is for 17 additional licenses for a total of 18
licenses.

Additional licensing is available upon request.

l. Terms and Comments

LogMeln, Remote Desktop or similar connection software and internet access are required for system
installation and support. Remote software and installation are not included with this proposal. Please call
Alpine for additional information if necessary.

Additional modules, hardware, software, customization , custom reports, configuration services, training,
network licensing, data conversion and other services will be quoted separately upon request by the
department.

This proposal will utilize standard Hillsborough County GIS data unless other data is submitted for review
and approved by Alpine.

Mobile Data requires the following:

-All hardware and network equipment, hardware and network connfiguration.
-Mobile Data Computers.

-Air cards.

-Verizon wireless EVDO cellular service (or equivalent).

~Mobile GPS Module requires mobile computers to receive GPS data.

Additional modules will be calculated into the annual support cost.

Proposal valid for 90 days.

Date: 04/04/2018 Page: 2 Time: 04/04/2018

Nashua Fire Rescue Proposal: NSH-006

J. Cost Summary

A- Modules 17,060.00
B3 - Installation and Customization 6,849.00
C - System Training 1,200.00
D - Network Cost 7,565.00

Total: 32,674.00

Date: 04/04/2018 Page: 3 Time: 04/04/2018

Nashua Fire Rescue SAMPLE
RedNMxX Implementation Plan (Based on sample of modules)

implementation Outline

This document describes the general plan for the installation of the RedNMX System for Nashua Fire Rescue.
This is a working document that will be updated as new changes are requested. Some items are based on
approval of prior items as well.

Before beginning implementation, the following resources should be ready:

e Amachine that has access to the internet

Completed Task Date, Status, Comments
Initial Steps
Proposals are approved Month 1
Remit 1° payment Month 1

Hardware Review

Test client workstation connectivity. Month 1

Project Overview

Install Database on the cloud Month 1
Load in RedNMX database. Month 1
NFR provides address and property data to be loaded into system. Month 1
Work with NFR on dispatch module configuration - Configuring call types, Month 1
box/response zones, response.
Paging

Alpine sets up smtp from: address Month 1
Alpine setsup paging companies Month 1
Alpine gets information for test page Month 1
Alpine configures and sends test page Month 1
NFR confirms receipt of test page Month 1
Alpine shows NFR how to setup paging members Month 1
NFR approves Paging module Month 1
Go live with Paging module Month 1

Security Module

Show how to setup Security module Month 1

Show how to use Security module Month 1

NFR sets up Security module Month 1

NFR approves Security module Month 1

Go live with Security module Month 1
NFIRS Module

Import NFIRS.mdb Month 1

Nashua Fire Rescue
RedNMX Implementation Pian

SAMPLE

(Based on sample of modules)

Show how to setup NFIRS medule Month 14
NFR sets up NFIRS module Month 1
Show how to use the NFIRS module Month 1
NFR approves NFIRS module Month 1
Go Live with NFIRS Month 4
Personnel Module
Show how to setup Persannel module Month 1
NFR sets up Personnel module Month 1
Show how to use the Personnel module Month 1
NFR approves Personnel module Month 1
Go live with Personnel module Month 1
Non-Incident Module
Show how to setup Primary and Secondary types Month 2
Show how to setup classes Month 2
NFR Sets up module Month 2
Show how to use the Non-Incident module Month 2
NFR approves Non-Incident module Month 2
Go live with Non-Incident module Month 2
Scheduling Module
Request Scheduling info from NFR (Rosters and Shift Rotations) Month 2
NFR Sends scheduling info to Alpine Month 2
Alpine builds Roster Sheet Month 2
Alpine updates system with Roster Sheet Month 2
Show NFR how to setup Scheduling module Month 2
NFR sets up module Month 2
Alpine shows NFR how to create shifts Manth 2
NFR approves Scheduling Module Month 2
Go Live with Scheduling Module Month 2 or 3
Inventory Modules (Gen Inv, App, SCBA)
Alpine shows NFR how to set up Inventory modules Month 2
Alpine shows NFR how to set up locations Month 2
NFR sets up modules Month 2
NFR approves modules Month 2
Go live with Modules Month 2

Work Order Module

City of Nashua

Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 PETA EE PE)

August 10, 2022
Memo #23-317

TO: Mayor Donchess
Finance Committee

SUBJECT: Covert POTS {copper phone lines) with Granite Telecommunications in the amount not
to exceed $93,106.80 funded from 55109 Telecommunications Telephone:
Voice/General Fund

Please see attached communications from Nick Miseirvitch, ClO, dated August 3, 2022 for project specific
details related to this purchase. Below please find a summary of the purchase approval request:

Item: Three year agreement to convert 74 POTS lines to EPIK technoiogy
Value: $2,586.30/month Total $93,106.80
Vendor: Granite Telecommunications

Department; 120 Telecommunications
Source Fund: 55109 Telecommunications Telephone: Voice/ General Fund

Ordinance: Pursuant to § 5-84 Special purchase procedures. A/(S5} Purchases from a sole
manufacturer, where it is determined to be more efficient and economical to reduce costs of maintenance
of additional repair parts, supplies or services.

Administrative Services Division: Information Technology, and the Purchasing Department respectfully
request your approval of this contract.

Regards,

Amy Girard
Purchasing Manager

Ce: N Miseirvitch
J Graziano
K Kleiner