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Pricing Proposal
Quotation #: 15201858
Created On: Apr-18-2018
Valid Until: Apr-30-2018

NH CITY OF NASHUA Inside Account Manager
ANN SURWELL Saran Goossens

Phone: (603) 589-3307 290 Davidson Ave

Fax: Somerset, NJ 08873

Emait SurwellA@NashuaNH.gov Phone: 800-477-6479 x. 5553593

Fax: 732-652-3004
Email: sarah_goossens@shi.com

All Prices are in US Dollar (USD)
Product Qty Your Price Total

1 HPENSCS ES1 30TB HDD 960GB CACHE SHELF 1 $29,531.80 $29,531.80
Hewlett Packard Enterprise - Part#: Q8C40A
Contract Name: Computer Hardware
Contract #: 8002030

2 HPENS NEMA5-15P TO C13 US POWER CORD 2 $0.04 $0.02
Hewlett Packard Enterprise - Part#: Q8F92A
Contract Name: Computer Hardware
Contract #: 8002030

3 FACTORY INTEGRATED 2 $0.00 $0.00
Hewlett Packard Enterprise - Part#: Q8F92A 0D1
Contract Name: Computer Hardware
Contract #: 8002030

4 HPENS CS 2X1M SAS ES1 GEN2 CABLE KIT 2 $177.20 $354.40
Hewlett Packard Enterprise - Part#: Q8F47A
Contract Name: Computer Hardware
Contract #: 8002030

5 HPENS 3Y FC 4H PARTS EXCHANGE SUPPORT 1 $0.00 $0.00
Hewlett Packard Enterprise - Part#: HT6Z0A3
Contract Name: Computer Hardware
Contract #: 8002030

6 HPENSCSES1 30TB HDD960GB CHE SHF SUPP 1 $4,670.10 $4,670.10
Hewlett Packard Enterprise - Part#: HT6Z0A3 W6Q
Contract Name: Computer Hardware
Contract # 8002030

Shipping $140.41
Total $34,696.73

Additional Comments

Please Note: Hewlett Packard Enterprise has a zero returns policy on custom build machines.

Thank you for choosing SHI International Corp! The pricing offered on this quote proposal is valid through the expiration date listed
above. To ensure the best level of service, please provide End User Name, Phone Number, Email Address and applicable Contract
Number when submitting a Purchase Order. For any additional information including Hardware, Software and Services Contracts,
please contact an SHI Inside Sales Representative at (888) 744-4084.

SHI! Intemational Corp. is 100% Minority Owned, Woman Owned Business.
TAX ID# 22-3009648; DUNS# 61-1429481; CCR# 61-243957G; CAGE 1HTFO

The Products offered under this proposal are subject to the SHI Return Policy posted at www.shi. corv/retumpolicy, unless there is
an existing agreement between SHI and the Customer.

=) THE CITY OF NASHUA Teeeee:

Financial Services
Purchasing Department
May 10, 2018
Memo #18-135
TO: MAYOR DONCHESS

FINANCE COMMITTEE

SUBJECT: IMC REPLACEMEMENT FOR FIRE (VALUE: $151,106)
DEPARTMENT: 122 INFORMATION TECHNOLOGY; FUND: NGIN BOND FUND

Please see the attached communication from Bruce Codagnone, CIO/IT Division Director, dated April 19, 2018 for
information related to this purchase.

Pursuant to § 5-92 Information Technology Division participation in purchasing process. For major purchases and
contracts solicited in Accordance with § 5-78 which include computers or communications equipment or related
software, including but not limited to workstations, servers, surveillance equipment and wired and wireless
transmission equipment, the Information Technology Division shall participate in the purchasing process, providing
advice, input and recommendations, which are so noted on the attached memo from Bruce Codagnone.

The CIO/IT Division Director and the Purchasing Department recommends the award of this contract in the amount
of $151,106 to Alpine Software Corporation of Pittsford, NY.

Respectfully,

yp

Dan Kooken
Purchasing Manager

Ce: B.Codagnone J. Graziano

229 Main Street e Nashua, New Hampshire 03061 » Phone (603) 589-3330 e Fax (603) 589-3233

2) THE CITY OF NASHUA “The Gate City’

Information Technology Division

April 19, 2018

TO: MAYOR Donchess
FINANCE COMMITTEE

SUBJECT: IMC Replacement

Nashua Fire and Rescue (NFR) is looking to replace the current computer aided dispatch (CAD) and records management
software (RMS) IMC (Tritech). The IMC software has become very unreliable and no longer meets the City of Nashua’s
current or future needs. A team of individuals from NFR and the City’s Information Technology Division have extensively
investigated what other Cities and towns are using and found Alpine RedNMx to be the one most widely used “fire service”
software suite that meets and in many cases exceeds their needs. The Alpine RedNMxX System will integrate NFR’s RMS
needs and requirements into one comprehensive package and provide additional functionality, improving the efficiency of
the Department and their ability to provide enhanced, quality data points. Data only needs to be entered once and many
system functions will become automated or require significantly reduced manual effort. This new software will also greatly
assist NFR by allowing the use of bar coding for asset tracking and management.

Respectfully,

Bruce Codagnone
CIO/IT Division Director

Brian Rhodes

NER Chief
Ce: J. Griffin
D. Kooken

229 Main Street * Nashua, New Hampshire 03060 » Phone (603) 589-3300 « Fax (603) 594-3494

NA
/ALPINESOFTWARE Redatert ig)

Alpine Software Corporation T: (685) 264-9080 F: (585) 264-9844 PO Box 281, Pittsford, NY 14534 ux = ot

February 27, 2018

Jeremy Audette
Nashua Fire Rescue
70 East Hollis Street
Nashua, NH 03060

Dear Jeremy,

Thank you for your interest in the RedNMX Computer Aided Dispatch System. Enclosed are the following
proposals for the department based on functions requested during your demonstrations and discussions
with the data personnel:

° NSH-005. RedNMX Computer Aided Dispatch System. This also includes 70 hours of
online training and consulting. This training can be swapped if it all isn’t needed and used
for additional customization or out of scape changes. Any onsite training needed will be
quoted separately.

° NSH-006. RedNMX Mobiles. This includes all mobiles and licensing.

8 NSH-004. Estimated Data Conversion SOW. This outlines the steps involved in
converting Nashua’s IMC data and the cost

The RedNMX System will integrate Nashua Fire Rescue’s RMS needs and requirements into one
comprehensive package and provide additional functionality, improving the efficiency of the Department.
Data only needs to be entered once and many system functions will become automated or require
significantly reduced manual effort.

The modular design of the RedNMX System allows the Department to expand the system as additional
needs develop over time.

A scope of work summarizing what is proposed is included. A sample implementation plan is also
included. This would be updated based on Nashua Fire Rescue’s needs once the system is approved.

In addition, we have worked through SHI for Foxborough FD and Hyannis FD. We are looking forward to
the opportunity to work with Nashua Fire and Rescue. Please call our office at (585) 264-9080 if you have
any questions.

Sincerely,

Susan Testan

Nashua Fire Rescue

RedNMX System

System Scope

Introduction

Specifications have been compiled based on our correspondence.

defined.
1. Computer Aided Dispatch System.
° Complete dispatch system.
° -Automates the call-taking, status monitoring, dispatching, and history keeping functions of a
dispatch center.
8 Integrated with property preplan, NFIRS, GIS mapping, apparatus and mobile
modules.
2. Email and Text Messaging System
* Integrated with Reminder Module.
e Integrated with Work Order Module.
e Wrapped around entire program.
3. Truck Bay Bulletin Board System.
. Responder display screen. Examples are found in Appendix A.
4, Responder App
. Fuil integration with Bulletin System.
. Full integration with Dispatch System.
5. Inspections/Violations.
* This includes all of letters and forms currently being used.
6. Career Scheduling.
° This is setup to match your existing schedule.
° Include Daily Roster Report.

ah he ae
Pittsford, NY 14534 Tel: 585-264-9080

ICM ELANTRA Cie www.alpinesoftware.com Fax; 585-264-9844

This document explains information regarding the Alpine Software proposed RedNMX System. All information
and the proposals are based upon RedNMX System functionality Nashua Fire Rescue has requested.

This is a working document and additional information may be added as the project develops and details are

Nashua Fire Rescue System Scope

RedNMX System

Proposed System Description

Alpine Software has provided the Nashua Fire Rescue with a complete system proposal of the fully integrated
RedNMX Records Management System (RMS). This system will dramatically improve the operational
functionality of the department and facilitate data and information sharing. Overall administration efficiency will
become improved.

After implementation, the system will eliminate redundant data entry, guide users through the incident entry
process, and provide all the transactions and information needed by the Nashua Fire Rescue. All functionality
will be directly accessible by authorized Nashua Fire Rescue administrative personnel at all times without
delay. The system is designed to be intuitive, easy to use for all levels of computer knowledge, and secure.

Proposed System Modules

Listed below are the modules proposed to meet the Nashua Fire Rescue’s expressed needs:

System Modules Description Reference

Brochure
Computer Aided Complete Dispatch system provides an interactive software program DISP-1
Dispatching (CAD) that tracks apparatus and incident status. Fully integrated with the

Property/Preplan, Incident Reporting, GIS Mapping, and Apparatus
modules. Automates the call-taking, status monitoring, dispatching, and
history keeping functions of a dispatch center. CAD allows dispatchers
quick access information and supports Wide Area Networks utilizing
multiple real-time status monitors in the Dispatch Center and remote
station hot printers. Fully integrated with our mobile unit platforms.

Alpha Numeric Links with 3" Party CAD Interface or Computer Aided Dispatch for PAGE-1
Paging/Text sending a page at the time of the alarm. Incorporates Alpha Numeric
Messaging Interface Paging for automatic notification of emergency personnel. Fully

accommodates standard individual and group TAPI paging, internet
based paging, text messaging, and e-mailing. Send pages to
individuals and/or groups. Send pages based upon call type and status.

NFIRS 5.0 Incident Premium Fire Incident Reporting provides for the accurate entry and INC-1
Reporting disk submission of the state incident reports. Additional state formats
are included for historical data. This module produces perfect laser
printout of each state incident report forms, including HazMat, Civilian,
Fire, Medical Exposure Arson, Wild land reports. The module is
approved by FEMA for submission of NFIRS 5.0 reports.

City of Nashua, New Hampshire

Student/Teacher Statistical Information

Last Ten Fiseal Years

Student Enrollment;"”

Elementary
Middle School
High School
Total

Teacher FTEs:

Elementary
Middle School
High School
District-wide
Totat

Data Source
Nashua School Dismet

Notes

Fiscal Year
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
5.633 5.487 5.644 5,433 5,335 5.340 $,203 5,147 $043 4,397
2,646 2.557 2,508 2,425 2,435 2.373 2,392 2,418 2,454 238
3,887 3.752 3,750 3,642 3,598 3,707 3,593 3,655 3.547 3.450
12,166 11,86 11,902 11,300 11,368 11,420 11,188 11,220 11,054 10.165
327 326 329 344 347 348 347 376 376 376
193 193 194 193 191 192 192 194 194 195
243 243 iM4 215 240 239 239 253 254 252
34 35 35 $1 51 Sl $1 52 57 57
798 797 802 803 28 830 830 875 882 a79

™ Enrollment was restated in F¥2020 to reflect the correct measurement penod
The distnbution among teachers by grade level is an estimate.

207

Nashua Fire Rescue

RedNMX System

System Scope

EMS Patient Care
Reporting

NEMSIS, state specific, and custom formats available. E-PCR provides
for the tracking of EMS Incidents. Electronic data submission available
in selected areas to meet state requirements. Quality Assurance
System. Useful for tracking ambulance usage, crew response and
attendance, as well as patient information. Custom reporting also
available.

EMS-7

Personnel Module

Manages membership/personnel information including medical records,
inventory, incident and event attendance, training requirements and
other pertinent data required by your department.

PERS-1

Training and Station
Event Management

Assists in tracking training schedules and course requirements. This
module produces several different reports that flag which personnel are
deficient in specific training requirements. Also tracks an unlimited
number of other non-incident events including meetings, drills, work
details, standbys and other events. Personnel attendance is also
compiled to provide data for manpower and point standing reports.

NON-1

Career Personnel
Scheduling System

Manages scheduling of paid personnel and setting hours and shifts.
Tracks pay rates, sick leave, and station schedules. 3" party interfaces
for other software products like Telestaff. Optional payroll interfaces are
also available.

SCHED-1

Scheduling Interface
with Telestaff Kronos

Directly populates RedNMxX roster information with Telestaff scheduling
data.

NA

Personnel Picture and
Document Imaging

Can display firefighter pictures, generate custom designed identification
cards and attach scanned documents to personnel records.

IMAGE-1

Inventory Management

Tracks all inventory fora department. Inventory can be assigned to
personnel, apparatus, fire stations and even be tracked by vendor.
Service history and ownership is also recorded.

INV-1

Apparatus
Management

Tracks apparatus records, service, inspections, inventory, and
incident/non-incident usage. Includes Additional Specifications section
to track additional apparatus information. Links with Incident, CAD,
Personnel and Inventory modules. Produces several reports providing
maintenance and inspection schedules based on mileage, date,
incident usage, and hours.

APP-1

Hose Management

Tracks hose inventory and hose testing. Allows for quick access to
location and batch testing of hoses. Automatically flags which hoses
are scheduled for testing and provides assigned location.

HOSE-1

Hydrant Management
System

Tracks all hydrants in a district, including maintenance, size, flow, and
inspection. System links with CAD System to notify dispatchers of
hydrants with deficient flow rates or out of service. Includes
inspection/maintenance scheduling and reporting.

HYD-1

Work Order Manager

Is fully integrated with the Hydrant, Inventory, Hose, Apparatus, and
SCBA modules. Allows for the quick generation and management of
equipment problems. Fuily integrated with all service histories.

wo-1

Notification and
Reminder System

Sends users notifications and reminders about particular events such as
meetings, drills, inventory items that require maintenance, expiring
drivers licenses and more. Users have control as to when reminders
and notifications are sent and to whom. All scheduled reminders can be
viewed in a calendar format for easy viewing.

MSG-1

Nashua Fire Rescue

RedNMX System

System Scope

Chemical Database Provides access to HazMat chemical information, synonyms, trade HAZ-1
Management (Hazmat) | names and Material Safety Data Sheets for over 4200

hazardousmaterials and chemicals. Chemical information can be linked

directly with the CAD and Property Modules to assist dispatchers in

providing critical information in the field.
RedNMX Responder A native application (app) available for both iOS and Android devices. RESPAPP-1
Application The Responder app receives push notifications for new alarms, lets

personnel respond to open alarms, and view critical call information like

hydrants, hazardous materials, and dispatch warnings.
Property/Pre-Plan Assists in the management of pre-plans and site-plans for properties. GEO-1

Property records are indexed on multiple fields to allow for quick access

to the correct address based on limited information. Pre-Plan entry

screens can be customized to match department needs.
GIS Mapping Displays district maps - streets, intersections, incident locations, GIS-1
(Geographic hydrant/water sources, as well as responding apparatus. Gives
Information System) dispatchers information pertaining to construction, high traffic zones and

best routes to incident location. Inexpensive map data is available for

every locality utilizing ESR! ArcView in the USA and Canada. Alpine

Software is an ESRI Business Partner.
Site Plan, Document Module allows you to attach documents to several of the modules. SITE-1
Imaging Examples include the ability to attach a graphic floor plan to a

commercial address, incident drawing to a ems incident, and a

photograph to an arson investigation. Attach JPG, PDF and other

image files.
Truck Bay Bulletin Multiple display options available depending on system configuration. TB-1
Board Display Can include current call, property information, GIS map display, recent

call history, department messages, and apparatus status.
Inspections and Connects directly with Property/Pre-Plan Module, allows for INSP-1
Violations/Prevention management of inspections, scheduling, tracks violations, generates
Manager letters and prints reports. Supports BOCA, Uniform Fire Code (UFC),

NFPA, New York Building Code Index, New Jersey Code and others in

addition to entry of local codes and ordinances.
Permit Management Comprehensive system designed to track various permits required by PERM-1
System the fire department, building department or other municipal agencies.
Fire Investigation Designed specifically for fire investigators. Integrated with several ARS-1
Management different modules. Allows fire investigators to manage all of the data for

each case over lang term; promote the secure sharing of data among

different investigators; aliow for quick access and querying of important

data fields.
Complaint Similar to 411 systems. Track history of complaints. Can access NA
Management System system from NFIRs.
User Security Access Provides for a multi level password protected method of restricting SEC-1

information and functions. Allows for the tracking of user logins and
automatic logout features in the case of system inactivity.