Review from the September 24, 2019 update:
Focused on Five Key Areas of Improvement:
Transparency/Customer Service
Efficiency/ Data Collection
Procedures /Communication
Property Data Accuracy
Software / Program Applications
City of Nashua Assessment Audit October 2019
Conducted by Cornell Consultants LLC
Recommendations:
ae NP
Complete a Full Measure and List - In Progress
Develop a Long Range — Schedule - !n Progress
Record all Inspections in AssessPro - Directive issued Sept. 19th
Develop Annual Inspection Goals — !n Progress
Record every Permit Inspection - Directive issued Sept. 19th
Hire Temporary Data Collectors — Hired in October 2019
Convert to a Table- Driven Depreciation System — Spring 2022
Update the Data Collection Manual prior to the Full Measure
and List February 2020/revised June 2020
Audit Summary:
“This review recommends eight areas where the practice of assessing
procedures in Nashua should be improved. Some of these
recommendations have been implemented or will be implemented in
the foreseeable future. Most of the issues identified in the review of
Nashua’s Assessing procedures stem from the extensive period of
time that has lapsed since a full Measure & List was conducted.
As outlined in this report, the Assessing Department is generally
performing satisfactorily. However, this review found areas in need of
improvement. The city is proactively addressing these issues. A full
Measure and List is scheduled, and this will address nearly all
deficiencies identified in this review.” - Cornell Consultants LLC
The Full Measure & List Revaluation
RFP for Full Measure & List /Revaluation
Non-Mandatory Pre-Proposal Meeting September 5th
Deadline for Vendor Questions September 9*%
Answers/Clarifications Posted September 11th
RFP Responses Due by 3PM September 26"
Review of RFP for Full Measure & List /Revaluation
Proposals/Interviews/ Final Recommendation — Board of Assessors Approval and Selection of VGSI — Vision
October 28th
City drafts contract with VGSI for Full Measure & List /Revaluation and submits to NHDRA
December
City meets and drafts Data Collection manual with VGSI December-January
NH Department of Revenue Approves 2020-2022 Revaluation Contract February 7*
Finance Committee Approves 2020-2022 Revaluation Contract February 19%
Special Board of Assessors Meeting — Revaluation Start-up Meeting with NH DRA and Vision Government Solutions
March 2"¢
Joint update to the BTLA- City of Nashua and NH DRA March 4%
Vision Begins Data Collection March 6%
City of Nashua- Vision Amend Contract due to COVID19 Suspending Interior Inspections
March 16
Vision Government Solutions update to Board of Assessors June 4th
Full Measure & List Revaluation
Quarterly Update to the NH Board of tax and Land Appeals Filed July 7%
The following is the measure and listing numbers accountable as of June 27, 2020
Total Residential Improved Parcel Count 25,605
Measures 7,575
Total Interior Inspections 172
Refusals to Date - Partial/Full 7/92
Total Measures with refusal 7,667
Total Percent Complete Measured 30 %
All updates are posted to the City of Nashua website here: https://www.nashuanh.gov/1285/2022-Full-
Measure-List-Appraisal-and-Rev
Bi-Weekly meeting are held with the city and Vision Project Lead.
Project is on schedule with good participation and very few complaints.
Convert to a Table- Driven Depreciation System - Move off of the reliance of the EYB (Effective Year Built)
Must be done with a Full Revaluation and USPAP - will be completed by Vision in 2022
NASHUA, NH
REVALUATION PROJECT
| | / CITY OF NASHUA
Development of Long- Range Plan and Goals
Contract with Cornell Consultants to create Management Data Tools using
Power BI — in final development stage
® Internal Dashboards will provide real time data on progress of inspections, building
permits and sales qualification for use by management to track efficiencies and set
goals.
® External Dashboards will provide the public median home sale prices by year and
numbers of inspections by year.
Creation of new GIS tools for our staff and residents - in progress
° Updated — user friendly GIS Viewer
° New Residential Comparable Sales tool
All Activity- All Years ActivityDate ActivityResult
11990 Fray2020 All
127,972
Number of Inspections
Number of Inspections by ActivityResult Number of Inspections by Month
Meas+ 1Visit Meas2InfCdLf 100%
Meas+List Sac ela by
tela ateates
pe ered
re
February Tey
March
April
May
June
July
August
September
October
November
December
Average Sale Price- All Years BuildingStyle Verificationcede Neighborhood
(Blank) CD41 - CONDEX MLY
~ CNX] - CONDEX NL FR.
ACCESSORY BU Us ER CNX2 - CONDEX NL AV
Year AIRPORT-HANG 4-DEED CNX3 - CONDEX NL GD
2008 2020 ANCHOR STORE ¥ - ASSESSOR KES1 - KESSLER DET
ANTIQUE &-RILS
C)}-———_) APARTMENT
ASSIST LIV
AUDITORIUM
AUTO SL5 REP
Average Sale Price and Median Sale Price by Year
@ Average Sale Price @ Median Sale Price
$300K
$252,200
i
Pa
3
a
§z27 467
$211,083
$207 926
$193,897
$200k $193,667
$184,161 $185,750
$162,707
$163,000
$150
$137,533
$128,983
$95,101
$125,000
y |
2008 20710 2012 2014 2016 2018 2020
Year
$100K
Average Sale Price and Median Sale Price
8
a
AP UPGRADE
Improved User Interface
e Easier and more user friendly
e Multiple ways to search for information
e Auto fill dropdowns
e Can open any section and have multiple sections pinned for quick display
e Info for past years Is quickly accessible without having to switch toa
different database
e Has the ability to change color schemes for different years to alert the
user
e Improved filter capability
e New tools such as Lookup Grid
e Historic images and sketches are preserved for previous years
e Can hide closed accounts using a simple check box
e System opens on last info accessed
