Search

THE CITY OF NASHUA

"The Gate City"
Administrative Services Division 603-589-3040
Assessing Departosent Fax 603-589-3079
May 11, 2020

a

Dear Property Owner:

The Appraisal Firm of Vision Government Solutions (VGS) has been hired by the City of Nashua to
begin a City-wide Revaluation Project. Vision’s Appraisal division will be working in conjunction with
the Assessing Department to make the process a successful one.

Data Collection will continue the third week of May in Ward 3. They will be working between the hours
of 8am. —7 p.m. Monday — Saturday. Data Collectors will be wearing reflective clothing and carry
badges identifying them as VGS employees and will carry written documentation from the City stating
their affiliation with the project. They and their vehicles will also be registered with the Nashua Police
Department and the Assessing Department. Homeowners are encouraged to ask for this identification if
there are any concems with individuals on their property. Ifa homeowner has a question as to the identity
of a data collector, they may call the Assessing Department at (603) 589-3040 or the Nashua Police
department non-emergency number (603} 594-3500.

Due to COVID 19 concerns, the City has suspended interior inspections. As the data collection
continues in Nashua, data collectors go to each property and will physically inspect the exterior only to
verify the measurements of each building. The data collector will note a building's size, age, condition,
quality of construction, improvements, topography, utilities, and numerous other characteristics,

The City of Nashua and VGS fully understand the sensitivities of the interior inspection process. When
the interior inspections resume, Vision will send a “call back letter" to property owners asking them to
call and set up an appointment for an interior inspection.

With an understanding of security and privacy matters in today's world, both the City of Nashua and VGS
wish to make the inspection process as safe and unobtrusive as possible. The data collectors will visit
properties for informational purposes only. [tis to everyone’s advantage if the city’s real estate database
is a§ accurate as possible and everyone benefits if the information regarding their property's
measurements, quality, condition, roam counts, etc. is accurate. An exterior digital image will also be
taken as part of this project.

If you have any questions about the revaluation process or need additional information, please contact the
Assessing Department at (603) 589-3040. You may also gather more information about the project on a
direct link at https:/‘www_nashuanh pov 1285/2022-Full-Measure-List-Appraisal-and-Rev located on the
Assessor's page of the City website,

Sincerely,

Assessing Department
City of Nashua

https:/www.nashuanh. gov/1285/2022-Full-Measure-List-Appraisal-and-Rev

HE MAMPSHURE'S GATE CITY

2019-2022 Full Measure & List Appraisal and Revaluation

Project Updates & Milestones:

***Important Update***
City-wide Revaluation Project - interior inspections suspended. Exterior

Inspections continue.
The City of Nashua continues to actively monitor the Coronavirus Disease 2019 (COVID- 19} situation
and Is committed to the continued health and optimal safety of our residents. Based upon the
recommended social distancing protocols established by the Center for Disease Control, the City
amended the contract with Vision Government Solutions for the 2020-2022 Full Revaluation and
suspended Interior Inspections effectively immediately. When It is safe to do so, Vision will contact the
property owner by mail and schedule an interior inspection. Vision will continue to conduct exterior

£9) Enable Goooin Translate

May.16, 2020 Status Update
May 23, 2020 Status Undate

2020-2022 Revaluation is a BTLA ordered reassessment. Please find below the Board of Tax
& Land Appeals Order for Reassessment and quarterly mandated updates.

20200304-Joint Statement of the City of Nashua and the NH DRA

20791029 BTLA Order for Reassessment

Special Board of Assessor's Meeting on 3/2/2020 at 4pm in the Auditorium.
This is a startup meeting for the Full Measure & List Revaluation. The NH DRA and Vision Government
Solutions will be attending this meeting. Please see video archive below.

GOV Special Board of Assesso...

02/28/2020
Gity_of Nashua Begins Data Collection

The N.H. Department of Revenue has approved the contract between The City of Nashua and Vision
Government Solutions for the 2020-2022 Full Measure and List.

2920-22-Cyclical Revaluation Approval

Proposed Cyclical Revaluation Contract BILA Reassessment Order

The contract will be submitted to the Finance Committee for approval at the February 19th meeting.
Finance Committee Agendas 02.19.2020
“4 Enable Google Translate

If approved the contract will then be on the agenda for approval by the full Board of Aldermen on
February 25th.

R-79-159 - BONDING RESOLUTION PASSES THE BOARD OF ALDERMEN - for a copy of the approved
resolution visit https://www.nashuanh. gov/ArchiveCenter/ViewFile/item/6170

Nashua issued a request for proposals (RFP), RFP0023-092619 (PDE), on August 23",

On September 5th the city heid a Non-Mandatory Pre-Proposal Meeting. Two firms attended: Vision
Government Solutions and Tyler Technologies.

The deadline for questions to the city was September 9th and the city posted answers to all questions
received on September 17th.

On September 26th all RFP Responses were due by 3PM. Proposals were received from the following
appraisal firms:

Corcoran Consulting Associates, Inc.-RFP PDF Tyler Technologies - RFP PDF

Walfeboro Falls, NH Moraine, OH

$71,285,000 $1,140,000

KRT Appraisal - RFP PDF Vision Government Solutions - RFP PDF
Haverhill, MA Hudson, MA

$7,400,000 $1,125,000

Acity committee, comprised of staff from Administrative Services, Assessing, Finance, Legal,
Purchasing and Economic Development, reviewed the proposals, conducted interviews and
recommended the selection of Vision Government Solutions.

On Monday, October 28th the Board of Assessors held a special meeting, After review of the proposals,
jhe Board of Assessors voted to recommend to the Board of Aldermen, the selection of Vision
Government Solutions.

The city will move forward drafting a contract, consulting with Vision Government Solutions, and
obtaining contract approval from the NH Department of Revenue, the Finance committee and the Board

of Aldermen.

Cyclical revaluation shall commence in tax year 2019 and run through tax year 2022,

£% Enable Google Translate

HEW HAHFSHIRE'S GATE CITY

Public Notices

Tools
March 17, 2020 8:00 AM RSS
City- wide Revaiuation Project - Interior inspections suspended, Notify Me
Exterior inspections continue Show Archived
March 17, 2020

Categories
The City of Nashua continues to actively monitor the Coronavirus All Catesories
Disease 2019 (COVID-19} situation and is committed to the continued = Announcements
health and optimal safety of our residents. Based upon the a City Office Closings

recommended social distancing protocols established by the Center for ® Emergency Alerts
Disease Control, the City amended the contract with Vision Government * Engineering

Solutions for the 2020-2022 Full Revaluation and suspended interior » Public Notices
inspections effectively immediately. When it is safe to do so, Vision will * Road Closing,
contact the property owner by mail and schedule an interior inspection. eee
1 : : . . : = E
Vision will continue to conduct exterior inspection only, Department
a Frangit Alerts

March 4, 2020

The Appraisal Firm of Vision Government Solutions has been hired by
the City of Nashua to begin a City-wide Revaluation Project.

Vision staff will start data collection in Ward 1 on March 3, 2020.

With your permission, the Vision staff member will request to inspect
the interior, measure the exterior of all residential and commercial
properties.

Data collectors will wear reflective clothing and carry badges
identifying them as Vision Government Solution employees and will
carry written documentation from the City stating their affiliation with
the project.

Vision Government Solution employees and their vehicles will also be
registered with the Nashua Police Department and the Assessor's
Office.

*¥ Enable Google Translate

This process helps assure that your assessment will be fair and based
on complete and accurate information. Without such cooperation, data
collectars are forced to estimate how many bedrooms, bathrooms, etc.,
there are in your home. For more information about this project and
process please visit our website at
hittps.//www.nashuanh.gov/1285/2022-Full-Measure-List-Appraisal-
and-Rev

Eull Measure & List Appraisal and Revaluation

@ Previous Alert Mext Alert »

Gp Government Websites by CivicPlus®

88 cna aie Translate

CITY OF NASHUA

ASSESSING DEPARTMENT
MONTHLY MONITOR
February 28, 2020 Volume 7
Mailing Address: Phone: 603-589-2046 Hours:
PO Box 2019 Fax: 603-589-3077 Monday -Fride

Nashua, NH 0306!

Email:Assesshelp@nashuenh.goy &a.m.- 5pm.

Website: hitps://www.nashuanh.gov/150/Assessing-Department

IMPORTANT DATES

Board of Assessors
Meetings

March 2nd

4:00 PM =
Revaluation Start-U
Public is Welcome

March 5 & 19th

Regular Meeting
9:00 = 11:00 am

City Hall Auditorium

IMPORTANT
DEADLINES

201? Abatements
March 1, 2020
Applications will be
accepted the next
business day - Monday,
March 2™ until 5 pm.

Etderly Exemption
Solar Energy Exemption
Disabled Exemption
Blind Exemption
Veteran: Exempiion

April 15, 2020

The City of Nashua begins Data Collection

On Monday, March 204 af 4 pm fhe City of Nashua Assessing Departmen!
and Board of Assessors will hold a Revaluation Start-Up meeting in the
City Hall Auditorium. Residents are welcome to attend.

The Appraisal Firm of Vision Government Solutions has been hired by the
City of Nashua to begin a City-wide Revaluation Project. Vision's
Appraisal division will be working with the Assessing Department fo make
the process a successful one. There are five major phases to a municipat
revaluation: Data Collection, Market Analysis, Valuation, Fleld Review
and Informal and Formal Appeal Hearings. During these phases many
tasks wlll be implemented in order fo successfully complete the
revaluation. Data Collecfion is the first phase.

Dato Collection will begin the first week of March and last for
approximately 24 months. Data Collectors will be working between the
hours of 8 a.m. -7 p.m. Monday - Saturday.

Date collectors will wear reflective clothing and carry badges Identitying
them as Vision Government Solution employees and will cary written
documentation from the City stating their affiliation with the project.
Vision Government Solution employees and thelr vehicles will also be
registered with the Nashua Police Deparment and the Assessor's Office.
Homeowners are encouraged to ask for this identification prior fo
admitting anyone into their homes. if a homeowner hes a question as to
the identity of a data collector, they may call the Nashua Assessor's
Office at (603) 589-3040 or the Nashua Police department non-
emergency number (603) 594-3500,

As the data collection begins In Nashua data collectors also known as
“Listers” go to each property and physicolly inspect the interlor and verity
the measurements of the exterior of each bullding. These Listers wil note
& bullding's size, age, condition, quality of construction, Improvements,
topography, ulillitles, and numerous other characterlstics both inside and
out. To ensure that a home was Inspected, the homeowner Is asked to
sign the data collection form to verity that fhe Inspection took place. The
entire process takes approximately 15 minutes for most properties.

lj Page

Sales
Verification
Letters

The Assessing dept.
will be issuing leters
and questlonnaires
i residents who
have purchased
iheir home befween
October 1, 2017 and
september 36, 2020.
Please complete the
form and return if to
the assessing office
or call
{603)589-3040 with
any quesilons,

Building Permit

Inspections

fo bullding permit
was Issued for work on
your home that
requires an Inspection
from our office, an
assessor will be
stopping by.

As always, they will
carry identification
badges.

W you are not home
when we stop by, the
assessor willleave a
door tag with the
reason for the visit as
well as Information on
how fo contact our
office.

To schedule an
inspectlon please cali
our offlee at {803)569-
3040.

With an understanding of securliy and privacy matters in foday’s world,
both the Cily of Nashua and Vision Government Solutions wish ta make the
inspection process as unebirusive as possible. The data collectors will visi}
properties for informational purposes only. itis fo everyone's advantage ff
the city's real estate database is as accurate as possible and everyone
benefits if the information regarding thelr properly's measurements, quality,
condition, room counts, efc. is accurate.

Dighal imaging will also be faking place as part of this project. This entails
taking a digital Image of every property in town. This picture will then be
added fo the assessment database and can be printed on the property
record card. This will allow property owners and the City to retrieve an
image of any parcel In town.

The project is starting in March and with approximately 28,559 properties In
Nashua, fhe data collection phase of this project is time consuming, and
will fake about two years fo compiete.

if you have any questions about ihe revaluation process or need
additional information, please contact the Assessor's Office at (603) 589-
3040.

You may also gather more Information about the project on a direct fick at

hitps://www.nashyanh.qov/1 285 /2022-Full-Measure-tLst-Appralsal-and-

Rev located on the Assessor's page of the City website,

For additional Taxpayer information on the
revaluation process please visit Vision
Government Solutions’ website at:

htips://www.vasl.com/faxpayer-revaluation-

information

ne ASakssisG

MINTS LY MONEC

We will be issuing updates monthly to our residents in our Monthly Newsletter,
To sign up please visit the Assessing page on the Nashua city website:

www. nashuanh.gov/assessing.

2|Page

CITY OF NASHUA

ASSESSING DEPARTMENT
MONTHLY MONITOR
AMAarch 31, 2020 Volume 8
Mailing Address: Phone: 603-589-2040 Hours:
PO Bex 2019 Fax: 603-587-3079 Monday -Fridc
Nashua, NH 03067 Emall:Assesshelp@nashuvanh.gov 8a.m.-5p.m

Website: hitps://www.nashvanh.gov/150/Assessing-Department

Board of Assessors
Meetings

Aprij 16th

9:00 = 11:00 am

City Hall Auditortum
Note: In accordance with
the Governor's Emergency
Order, Board Members and
Staff may be participating
remotely. The meeting will
be aired on Ch. 16.

DEADLINES

Elderly Exemption
Solar Energy Exemption
Disabled Exemplion
Blind Exemption
Velerans Exemption

_ Charitable/Religious
& Educational Exemption
April 15, 2020
Applications may be
mailed or placed In the
city drop box at the Elm
Street entrance of clty
hall.

The City of Nashua Suspends Interior
Inspections

The City of Nashua continues fo actively montior the
Coronavirus Disease 2019 (COVID-19) situation and is
committed fo the continued health and optimal safety of our
residents. Based upon fhe recommended social distancing
protocols established by the Center for Disease Control, the City
amended the contract with Vision Government Solutions for the
2020-2022 Full Revaluation and suspended Interior inspections
effective March 16th. When it Is safe to do so, Vision will contact
the property owner by mall and schedule an interlor Inspection.
Vision will continue to conduct exterior inspection only.

Data collectors will wear reflective clothing and carry badges
identifying them as Vision Government Solution employees and
will carry written documentation from the Clty stating their
affiliation with the project. Vision Government Solution
employees and thelr vehicles will also be registered with the
Nashua Police Department and the Assessor's Office. Ifa
homeowner has a question as to the identity of a data collector,
they may call the Nashua Assessor's Office at (603) 589-3040 or
the Nashua Police department non-emergency number (603)
594-3500.

You may gather more Information about the Full Revaluation project
on a direct link at https: -nNashuanh.gov/i 2022 -Full-
isal-and-Rev or at the Assessing Department
page of the City website. For addiflonal Taxpayer information on the
revaluation process please visit Vision Government Solutions’ website
iLiwww.vasl. tax! -revalvation-information

Building
Permit
Inspections

fa building
permit was
issued for work
on your home
that requires an
inspection from
our office,
assessors will
resume Interior
inspections
after city hall
returns fo
normal
operations.
Exterior
inspections on
new
construction
have continued
where possible.

Por more
information
please call our
office ai
(603)589-3040,

ASSESSING DEPARTMENT OPERATING REMOTELY

NASHUA CITY HALL CLOSED 5 PAA MARCH 18: ESSENTIAL
SERVICES TO REMAIN AVAILABLE

Nashua cliy government, public health and emergency
monagement officials continue to actively monitor and respond te
the rapidly evoiving COVID-19 siivation. Keeping in mind the health
and safety of city residents and city employees, Nashua's CHy Hall
closed fo fhe public beginning Wednesday, Morch 18 until further
notice.

« Abatement applications: Contact Assessing at

assesshelp@nashuanh.gov and inquiries will be responded to
accordingly.

e Properly Record Cards: May be sent to property owners via
email; they may be requested at assesshelp@nashuanh.cov,

or ontine at httos://assessing. nashuanh.gov/default.asp

« Filng for and renewals of Exempiions and Credits:
Information for verlflcation or renewal can be sent by mall or
dropped off in the drop box: questions can be directed ta

assessheip@ncashuanh.qov.

« intents io Cut and intents fo Excaveate: Can be molled or

scanned/senito assesshelp@nashuanh.gov.

» GliS/map questions: visit our
website at hitos://www.nashyanh.qov/155/GIS or

emall assesshelp@nashuvanh.gov.

if you have any questions or need additional information, please
contact the Assessor's Office at (603) 589-3040.

To sign up please visit the Assessing page on the Nashua clty website:
www.nashuanh.gov/assessing.

2|Page