Agenda

any licensed program to another location for backup use when required by CPU malfunction,
provided the copy or original is destroyed or returned to the designated location when the
malfunction is corrected. The Customer may not modify any Basic Licensed Material and/or
Optional Licensed Material Any portion of the Basic Licensed Material and/or Optional Licensed
Material included in an updated work shall be used only on the designated CPU, and shall
remain subject to all other terms of this agreement. The Customer shall reproduce and include

type/serial number and its associated units such as work stations and/or lap tops. Each Optional
Licensed Material license granted under this agreement authorizes the Customer to use the
Optional Licensed Material in machine-readable form on the designated CPU.

c) Patriot may choose to request a copy of the client database to load in Patriot's offices in
an attempt to either recreate the process or run the application to complete a process if
time is of the essence.

d) If these steps fail to correct the problem, and Patriot determines the problem is
application based and caused by application error, Patriot will go the client site to
remedy as needed.

Patriot Praperues, in

Patriot

PROPERTIES, INC.

PATRIOT PROPERTIES, INC.
CUSTOMER SOFTWARE SUPPORT AND LICENSE AGREEMENT

a) THE CITY OF NASHUA "The Gate City’

Administrative Services Division

From: Kim Kleiner, Director
Date: July 25, 2019
Subject: Contract — Patriot Properties, Upgrade of AssessPro CAMA System

The contract with Patriot Properties provides the City of Nashua Assessing department
with an upgrade to its existing AssessPro Classic CAMA system. The current
software, installed in 2004, has not been upgraded prior to this agreement.

| have included the quote, summary of functionality and contract from Patriot
Properties.

THE CITY OF NASHUA “the Gate City"

Administrative Services

Purchasing Department

July 25, 2019
Memo #20-007

To: MAYOR DONCHESS
FINANCE COMMITTEE

SUBJECT: | PATRIOT PROPERTIES-UPGRADE OF ASSESSPRO CLASSIC TO ASSESSPRO AP5
(VALUE: $34,750)
DEPARTMENT: 132 ASSESSING; FUND: GENERAL

Please see the attached communication from Kim Kleiner, Administrative Services Director, dated July
25, 2019 for information related to this purchase.

e = See if it can be covered under insurance

Request for Maintenance Contract.

Request for Stainless Steel Products.

Request for Priortiy Items.

inspection Status

Complete ~ | Inspection

incomplete

Travel Hrs. to Site Sun. Mon. Tues. Wed. Thur. Fri. Sat.
Actual Work Hrs. - Sun. Mon. Tues. Wed. Thur. Fri. Sat.

Travel Hrs. From Site Sun. Mon. Tues. Wed. Thur. Fri. Sat.

9735 NortnCross Center Court | Suite A| Huntersville | NC | 28075 | USA
Office (704) 549-1070 | Fax (704) 949-1020 | www. huber-technoiogy.com

Equipment & Toois needed

e Large gang box

High Priority Box 2

e Customer needs to replace lower chain guide rails for lower section left and right Complete lower section both

sides
Equipment & Tools needed

Alt units

e Customer would like a PowerPoint training class on the units Class room and field training

e This is not Huber controls we have no history of anything being rest all has been cleared from the history

Field Service report

Project. A -| Region |: Service Advisor _ Service type Date -

Plant Name: City of Nashua, NH NE Jay Byrnes Inspection 7-11-19

Customer information, address, contact, e-mail

Plant Name: City of Nashua, NH NWTF

Contact: David L. Boucher (Wastewater Superintendent) Ph: 603-589-3560 Fx: 603-594-3474 E:
BoucherD@NashuaNH.gov

HUBER Technology, Inc. - Huntersville, NC meee

WASTE WATER Solutions

Quotation No: 710060386
Date: Jul 17, 2019
Page: 8 (8)

Warranty and Returns Policy & instructions
Return of Damaged / Defective Items