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Board Of Aldermen - Agenda - 4/12/2022 - P38

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
38
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

people that run a competent assessing office. We don't have a software problem, we have a
people problem.

Ms. Kleiner seemed to present this as an immediate need to couple with the new Vision assessment
numbers due to be released at the end of August 2022. If the Board hurries up and passes this, the
tool should be ready by August. Nashua's history with software tools and upgrades within the
Assessing office would show significant delays and problems with the delivery of services.

[1] The Patriot software upgrade approved in 2019, was supposed to be running in a matter of
months. By November 2020, property record cards were still not online for the 2020 abatement tax
year and citizens had to go to City Hall to access data as home access was not available. Prior to
this, the next year's property record cards were always updated and available in November, with
November 2019 representing the first year that home access was available. In the fall of 2020,
citizens were still finding errors on the property record cards and data fields missing, which
required additional troubleshooting.

[2] The property record cards were again not available for home access in November 2021 to
coincide with abatement season due to undisclosed software issues. This software problem
coincided at the time the assessing office was under construction so citizens could only email in
requests for property record cards.

[3] The Inception Technology digital scanning project approved in July 2020 was supposed to be
completed in about a year. It was presented to the Finance Committee with a total cost of $60K, but
we now know the scanning costs are approximately $100K. And we need to dedicate staff or hire
staff to review and redact 900,000 pages of documents before they come online. This could easily

drive the cost of this project up to $250K.

[4] The public was never told that OUR public records were going to be inaccessible for years with
no way of easily knowing what files are inhouse and what files are out of house.

[5] The $20,000 Cornell Dashboard, taxpayers funded, was late in delivery and was not user
friendly only because the city offered no documentation on the interface or a simple training video.
When the Dashboard went live, I emailed Ms. Kleiner and asked if the assessors had been trained
on using the tool. Ms. Kleiner responded that the staff had training. When I requested to meet with
an assessor to get a quick training tutorial, I was denied a meeting, even just a phone call, with an
assessor. And as you can see above, Ms. Kleiner appears to have received more compliments than
complaints on the new platform. Apparently, I was just showing my age. (see my attached email
exchange in Oct 2020.)

[6] In 2019, the City spent about $6,000 on new tablets for the assessor to take into the field to visit
properties and capture data electronically that can be directly coupled to the Patriot Assessing
software. These are largely unused because Vision took over all property reviews in 2020 and is
performing the inspections, the permit capture and sales reviews. Our assessors are not doing this
work. It was a waste of money to buy tablets in 2019.

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P38

Finance Committee - Agenda - 5/4/2022 - P31

By dnadmin on Sun, 11/06/2022 - 21:42
Document Date
Fri, 04/29/2022 - 14:39
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 05/04/2022 - 00:00
Page Number
31
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__050420…

Company with respect to any breach not specifically waived by
Company. This Contract and all related claims shall be
construed according to the laws of the State of New
Hampshire and Hillsborough County, New Hampshire shall be
the proper and exclusive legal jurisdiction and venue for any
resulting legal action.

8. Invoicing will be rendered monthly in advance dating
from the commencement date of the first advertising period.
Invoices rendered to Advertiser shall be conclusive as to the
correctness of the items stated unless Company receives
written objection within fifteen (15) days thereof. Non-receipt
of invoices or lack of invoicing, shall not impact Advertiser's
liability hereunder. Any discounts given shall be
forfeited/reversed for invoices not paid within sixty (60) days
from the date thereof. All rates and adjustments are
computed on the basis of thirty (30) days to the month, unless
a different period is specified on the face hereof. Invoices
shall be due thirty (30) days after the date of invoice and
failure to pay within such timeframe shall result in a default
hereunder and shall further be deemed a default under any
other agreements with Company. Notwithstanding the
foregoing, in the event that Company accepts payment by ACH
or credit card, Company shall have the right, at Company’s
option, to either (a) require Advertiser to pay all amounts due
or coming due under the Contract on the date of the ACH or
credit card payment or (b) require Advertiser to set up
recurring payments whereby the Advertiser’s ACH or credit
card is charged on each invoice date for the full invoice
amount.

9. Company shall not be held responsible for unused
posters, displays or other copy provided by Advertiser and
Company may dispose of any such materials. Company may
promote Company’s own business through the use of
Advertiser's posters or displays in any manner whatsoever.
Company is an Equal Opportunity Employer.

10. This Contract contains the full agreement of the parties,
and no prior representation or assurance, verbal or written not
contained herein, shall affect or alter the obligation of either
party hereto. This Contract is not cancelable or assignable by
Advertiser, nor may the subject of the advertising be changed
without the consent of Company. Notwithstanding the
foregoing, agreements for transit displays may be cancelled by
Advertiser upon providing at least 90-days written notice prior
to affected posting date, with Advertiser paying, upon
invoicing, short rate for actual length of term.

11. The following provisions shall be applicable in the event
that this Contract shall be for the display of advertising copy
on a LED, LCD or other digital display sign (“Digital Sign”):
Notwithstanding anything herein to the contrary, the Company
shall be not obligated to display the copy for more than 91%
of the display time provided hereunder (the “Guaranteed
Display Time”). If the Company displays the copy for at least
the Guaranteed Display time, there shall be no reduction in the
fee paid hereunder or extension of the term hereof. If the
Company displays the copy for less than the Guaranteed
Display Time, the Company shall, in its sole discretion, either
(i) terminate this Contract and reimburse the Advertiser for
fees paid relating to the period for which the copy was not
displayed for at least the Guaranteed Display Time, (ii)

equitably extend the Advertising Period of this Contract at the
contracted location or a replacement location of equal value, or
(iii) issue to Advertiser a pro-rated credit for advertising
services equivalent to the period for which copy was not
displayed for the Guaranteed Display Time. The Advertiser
hereby expressly waives all other remedies at law or equity,
and the Company shall have no other liability to the Advertiser
as a result of any failure to display the copy for at least the
Guaranteed Display Time. In addition to the foregoing, the
Company shall have the right at any time to preempt the
display of copy in order to utilize the Digital Sign(s) for public
service messages in connection with (i) an Amber Alert, or (ii)
at the request of any Federal, State or local authority, any
public emergency (including but not limited to emergencies
related to homeland security) (an “Emergency Interruption”).
In such event, the Company shall not be in breach of this
Contract and the Company shall have no liability to the
Advertiser pursuant to the preceding paragraph or otherwise
as a result of any such Emergency Interruption. The
Advertiser hereby expressly waives any remedies at law or
equity to which the Advertiser might otherwise be entitled as a
result of such Emergency Interruption. For the purposes of the
provisions hereof pertaining to the display of advertising on a
Digital Sign, “copy” shall be deemed to mean any
advertisement displayed on such sign whether the same is
animated, static or otherwise, specifically including, but not
limited to, streaming content or digital images, as applicable.

12. Agency/Advertiser hereby represents, warrants and
confirms that it is aware of the requirements of 18 U.S.C.

§§ 2257-22574 and that it fully complies with them either by
certifying to the U.S. Attorney General, in the form required by
28 C.F.R. § 75.9, that Agency/Advertiser collects and
maintains individually identifiable information relating to
models used in the advertisement to be displayed pursuant to
the terms hereof (including but not limited to their names,
addresses, and dates of birth) in accordance with applicable
Federal and/or State tax and labor or other law, or that
Agency/Advertiser creates, maintains, cross-indexes and
makes available for inspection records as required by 28 C.F.R.
§§ 75.2-75.5. Upon request, Agency/Advertiser will provide
Company with proof of its compliance.

13. If the advertising copy concerns a political, religious
or social issue, the Advertiser and Agency shall not make any
press release or other public announcement or media outreach
regarding this Agreement or the related advertising copy that
refers to the Company without the Company’s express prior
written consent (which consent may be granted or denied in
the Company's sole discretion), except as required under
applicable law, in which case Advertiser shall obtain the
approval of the Company as to the form, nature and extent of
the press release, public announcement or media outreach
prior to issuing the press release or making the public
announcement.

Acknowledged and Agreed to by:

Advertiser: Company:

Page Image
Finance Committee - Agenda - 5/4/2022 - P31

Board Of Aldermen - Agenda - 4/12/2022 - P39

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
39
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

I am actually concerned that the Mayor and Ms. Kleiner are deliberately proposing this project to
sabotage the access to public records in the assessing office when new assessments are released by
Vision. With our history of deadline failures, why would the city believe that an $82,040 rushed
investment will cure all that ails our assessing office and create better transparency for citizens?
The software isn't broken, so don't fix it. It makes absolutely no sense to rush an interface that
involves almost 29,000 property record files. The City legal office and leadership constantly call
out the 29,000 Nashua properties as a reason to not be able to quickly find records or address
information requests.

Finally, at the end of the Finance Committee meeting, Ms. Kleiner spoke with me about this
project. I had no idea this project was coming forward and wanted to make clear to the Board that I
did not request or hint at this need for the creation of a new software interface. She seemed to be of
the belief that I was requesting a better interface for abatments. This is simply not true. We got into
a discussion about the Cornell Dashboard and she highlighted that I had complained about the
interface. She is correct; however, my complaint was because the assessor was trained on the
dashboard but the public was not and she would not allow her assessor to assist the public on the
interface - or - more correctly - me. She would not allow me to speak to a trained assessor. This
was completely absurd. I watched assessing clerks constantly work with the public during
abatement season to assist them with the sales search tool to find comparable sales. It was
considered the clerk's job. Ms. Kleiner shut that down. Again, Ms. Kleiner believed I was the only
one having difficulties. It would appear that citizens really like the tool, so please don't change it.

Please vote No on this project and do not permit bond money to be expended for this type of
"transparency" upgrade. And please ask questions about this when it is brought before the board. If
you vote to go through with it, please make sure that the existing assessing webpage with all the
features, will still be available to the public when the new numbers are released. If you don't create
a redundant system, you could have a big problem. And let's stop fixing problems and spending
money on problems that don't exist.

Sincerely,
Laurie Ortolano
41 Berkeley St.

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P39

Board Of Aldermen - Agenda - 4/12/2022 - P40

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
40
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmai. - Using the Cornefl dashboard software to teach data 4/6/22, 8:54 PM

RY Gmail Laurie Ortolano <laurieortolano@gmail.com>
Using the Cornell dashboard software to teach data

5 messages

Laurie Ortolano <laurieortolano@gmail.com> Tue, Oct 20, 2020 at 8:16 AM

To: "Mandile, Michael" <mandileM@nashuanh.gov>, "Turgiss, Gary" <GaryT@nashuanh.gov>, "Dame, Douglas"
<dameD@nashuanh.gov>, "Norman, Rex" <normanr@nashuanh.gov>

Goodmorning,

| have been attempting to use the dashboard set up by David Comell. Ms. Kleiner informed me that all of you had
training on the dashboard. Could | set up an appointment with one of you to go over how to use this dashboard. Our
tax dollars paid for it, it is not self explanatory, and we should be able to understand and use it. There is a lot of data in
there that looks like it could be helpful.

| am available this week, except possibly on Thursday. | can work with whatever time someone has available. | would
imagine 30 minutes would go a long way to understanding this dashboard.

Thank you,
Laurie

Laurie Ortolano <laurieortolano@gmail.com> Tue, Oct 20, 2020 at 8:17 AM
To: "Mandile, Michael" <mandileM@nashuanh.gov>, "Turgiss, Gary" <GaryT@nashuanh.gov>, "Dame, Douglas"
<dameD@nashuanh.gov>, “Norman, Rex” <normanr@nashuanh.gov>

| am comfortable with a phone call to work this platform. There is no need for a face to face interaction.

On Tue, Oct 20, 2020 at 8:16 AM Laurie Ortolano <laurieortolano@gmail.com> wrote:
Goodmorning,

| have been attempting to use the dashboard set up by David Comell. Ms. Kleiner informed me that ail of you had
training on the dashboard. Could | set up an appointment with one of you to go over how to use this dashboard. Our
tax dollars paid for it, it is not self explanatory, and we should be able to understand and use it. There is a lot of data
in there that looks like it could be helpful.

| am available this week, except possibly on Thursday. | can work with whatever time someone has available. |
would imagine 30 minutes would go a long way to understanding this dashboard.

Thank you,
Laurie

Kleiner, Kimberly <kleinerk@nashuanh.gov> Tue, Oct 20, 2020 at 8:56 AM
To: Laurie Ortolano <laurieortolano@gmail.com>

Cc: "Mandile, Michael" <MandileM@nashuanh.gov>, “Turgiss, Greg” <GregT@nashuanh.gov>, "Turgiss, Gary"
<GaryT@nashuanh.gov>, "Dame, Douglas" <DameD@nashuanh.gov>, "Norman, Rex" <NormanR@nashuanh.gov>

Good Morning Ms. Ortolano,

https://mail.google.com/maif/u/0/7ik=dl75de6e5 4view=pt&search...g-a%3Ar-60804749803824666264&simpl=msg-a%3Ar1 47833 2480013937720 Page 1 of 6

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P40

Board Of Aldermen - Agenda - 4/12/2022 - P41

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
41
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmail - Using the Cornell dashboard software to teach data 4/6/22, 8:54 PM

The assessors received a brief training on how to use the Dashboards for our internal needs. As I have
communicated to you prior, we will work on instructions for the website. Since you are the only resident who
has requested instructions, it would be helpful if you would send me your questions so we could make sure they
are addressed in the instructions. There are many tutorials such as: https:/Awww.youtube.com/watch?
v=AuY2sfXKkbM that can also assist.

Thank you,

Kim

Kim Kleiner | Administrative Services Director

City of Nashua — Administrative Services Division
Assessing, GIS, HR, iT, Purchasing, Risk Mgmt.
229 Main Street, Nashua, NH 03060
Tel. (603) 589-3025

From: Laurie Ortolano [mailto:laurieortolano@gmail.com]

Sent: Tuesday, October 20, 2020 8:16 AM

To: Mandile, Michael; Turgiss, Gary; Dame, Douglas; Norman, Rex
Subject: Using the Cornell dashboard software to teach data

CAUTION: This email came from outside of the organization. Do not click links/open attachments if source is
unknown.

Goodmorning,

| have been attempting to use the dashboard set up by David Cornell. Ms. Kleiner informed me that all of you had
training on the dashboard. Could | set up an appointment with one of you to go over how to use this dashboard. Our
tax dollars paid for it, it is not self explanatory, and we should be able to understand and use it. There is a lot of data in

there that looks like it could be helpful.

https://mail.google.com/mall/u/O/7ik=dtt76dc6e5&view <pt&search...g-a%3Ar-80804749603824666 26&simpl=msg-a%3Ar1476332480013937720 Page 20f8

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P41

Board Of Aldermen - Agenda - 4/12/2022 - P42

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
42
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmai - Using the Cornt| dashboard software to teach data 4/6/22, 8:54 PM

| am available this week, except possibly on Thursday. | can work with whatever time someone has available. | would
imagine 30 minutes would go a long way to understanding this dashboard.

Thank you,

Laurie

Laurie Ortolano <laurieortolano@gmail.com> Tue, Oct 20, 2020 at 12:18 PM
To: "Norman, Rex" <normanr@nashuanh.gov>

Cc: “Mandile, Michael" <MandileM@nashuanh.gov>, "Turgiss, Greg" <GregT@nashuanh.gov>, "Turgiss, Gary"
<GaryT@nashuanh.gov>, “Dame, Douglas" <DameD@nashuanh.gov>, "Gerry, James" <James.Gerry@dra.nh.gov>

| am uncertain why Ms. Kleiner gets to dictate who the public can speak with in the assessing office. Mr. Norman, what
role do you play as the certified Supervisor assessor in allowing the public to speak with an assessor? Why is a
director shutting this down? The BI tutorial might be helpful, but | am unsure if it will answer the specific questions
regarding assessing data. Her first response to me stated that all received training, not that it was brief. | am sure it
was not brief. | hope it was thorough as we paid a lot of money for that feature. | would like to know by speaking with
an assessor what your internal needs are with the information and would the public benefit externally as well.

Someone please give me a call. | don't believe Ms. Kleiner can dictate who an assessor speaks with on an assessing
matter. | know that this dashboard has all the qualified sales data and | am particularly interested in speaking about
that for the abatement process that will quickly be upon us.

On Tue, Oct 20, 2020 at 8:56 AM Kleiner, Kimberly <kleinerk@nashuanh.gov> wrote:

Good Morning Ms. Ortolano,

The assessors received a brief training on how to use the Dashboards for our internal needs. As |
have communicated to you prior, we will work on instructions for the website. Since you are the only
resident who has requested instructions, it would be helpful if you would send me your questions so
we could make sure they are addressed in the instructions. There are many tutorials such as:
https:/Avww. youtube.com/watch?v=AuYzsfXKkbM that can also assist.

Thank you,
Kim

Kim Kleiner | Administrative Services Director

City of Nashua — Administrative Services Division

https://mail.google.com/mail/u/0/?ik- ¢d t75dc6e5 &v iew= pt&search...g-a%3Ar-60804 74980 3824666268sim pl=m sg-a%3Ar1478332480013937720 Page 3 of 6

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P42

Board Of Aldermen - Agenda - 4/12/2022 - P43

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
43
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmail - Using the Cornell dashboard software to teach data 4/6/22, 8:54 PM

Assessing, GIS, HR, IT, Purchasing, Risk Mgmt.
229 Main Street, Nashua, NH 03060
Tel. (603) 589-3025

From: Laurie Ortolano [mailto:laurieortolano@gmail.com]

Sent: Tuesday, October 20, 2020 8:16 AM

To: Mandile, Michael; Turgiss, Gary; Dame, Douglas; Norman, Rex
Subject: Using the Cornell dashboard software to teach data

CAUTION: This amail came from outside of the organization. Do not click links/open attachments if source is
unknown.

Goodmorning,

| have been attempting to use the dashboard set up by David Cornell. Ms. Kleiner informed me that all of you had
training on the dashboard. Could | set up an appointment with one of you to go over how to use this dashboard. Our
tax dollars paid for it, it is not self explanatory, and we should be able to understand and use it. There is a lot of data

in there that looks like it could be helpful.

| am available this week, except possibly on Thursday. | can work with whatever time someone has available. |
would imagine 30 minutes would go a long way to understanding this dashboard.

Thank you,

Laurie

Laurie Ortolano <laurieortolano@gmail.com> Tue, Oct 20, 2020 at 12:49 PM

To: “Norman, Rex" <normanr@nashuanh.gov>
Cc: “Mandile, Michael" <MandileM@nashuanh.gov>, “Turgiss, Greg" <GregT@nashuanh.gov>, “Turgiss, Gary”
<GaryT@nashuanh.gov>, "Dame, Douglas" <DameD @nashuanh.gov>, "Gerry, James” <James.Gerry@dra.nh.gov>

It is my understanding that the Assessor has an ethical obligation to speak with members of the public regarding
assessing matters. In this case, this is an educational discussion due to new software loaded into the City website. |
believe this falls right within the obligations of an assessor to communicate with the public on this matter. | would like

the Supervisors interpretation of these ethical standards.

On Tue, Oct 20, 2020 at 12:18 PM Laurie Ortolano <laurieortolano@gmail.com> wrote:

https://mail.google.com/mail/u/0/7ik- dtf75dc6e$ &view = pt&search...g-a%3Ar-6080474980 382466626 &simnpl=msg-a%3Ar1478332480013937720 Page 4 of 6

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P43

Board Of Aldermen - Agenda - 4/12/2022 - P44

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
44
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmail - Using the Cornell dashboard software to teach data 4/6/22, 8:54 PM

| am uncertain why Ms. Kleiner gets to dictate who the public can speak with in the assessing office. Mr. Norman,
what role do you play as the certified Supervisor assessor in allowing the public to speak with an assessor? Why is
a director shutting this down? The BI tutorial might be helpful, but | am unsure if it will answer the specific questions
regarding assessing data. Her first response to me stated that all received training, not that it was brief. | am sure it
was not brief. | hope it was thorough as we paid a lot of money for that feature. | would like to know by speaking
with an assessor what your internal needs are with the information and would the public benefit externally as well.

Someone please give me a call. | don't believe Ms. Kleiner can dictate who an assessor speaks with on an
assessing matter. | know that this dashboard has all the qualified sales data and | am particularly interested in
speaking about that for the abatement process that will quickly be upon us.

On Tue, Oct 20, 2020 at 8:56 AM Kleiner, Kimberly <kleinerk@nashuanh.gov> wrote:

Good Morning Ms. Ortolano,

The assessors received a brief training on how to use the Dashboards for our internal needs. As |
have communicated to you prior, we will work on instructions for the website. Since you are the
only resident who has requested instructions, it would be helpful if you would send me your
questions so we could make sure they are addressed in the instructions. There are many tutorials
such as: https:/Avww.youtube.com/watch?v=AuYzsfXKkbM that can also assist.

Thank you,

Kim

Kim Kleiner | Administrative Services Director

City of Nashua — Administrative Services Division
Assessing, GIS, HR, IT, Purchasing, Risk Mgmt.
229 Main Street, Nashua, NH 03060
Tel. (603) 589-3025

From: Laurie Ortolano [mailto:laurieortolano@gmail.com]

hitps://mail.google.com/mail/u/0/?ik= dfl 75dcGe5aview> pt&saarch...g-a%3Ar-60804749803824666268sim pl=msg-a%9Ar147833248001 3937720 Page 5 of 6

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P44

Board Of Aldermen - Agenda - 4/12/2022 - P45

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
45
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_a__041220…

Gmail - Using the Corne'| dashboard software to teach data 4/6/22, 8:54 PM

Sent: Tuesday, October 20, 2020 8:16 AM
To: Mandile, Michael; Turgiss, Gary; Dame, Douglas; Norman, Rex
Subject: Using the Cornell dashboard software to teach data

CAUTION: This email came from outside of the organization. Do not click links/open attachments if source is
unknown,

Goodmorning,

| have been attempting to use the dashboard set up by David Cornell. Ms. Kleiner informed me that all of you had
training on the dashboard. Could | set up an appointment with one of you to go over how to use this dashboard.
Our tax dollars paid for it, it is not self explanatory, and we should be able to understand and use it. There is a lot
of data in there that looks like it could be helpful.

| am available this week, except possibly on Thursday. | can work with whatever time someone has available. |
would imagine 30 minutes would go a long way to understanding this dashboard.

Thank you,

Laurie

https://mail.google.com/mail/u/0/?lk=dff75dc6e5&view=pt&search...g aX3Ar 60804749803824666 26&simpl=msg-a%3Ar147633 2480013937720 Paga 6 of 6

Page Image
Board Of Aldermen - Agenda - 4/12/2022 - P45

Board Of Aldermen - Agenda - 4/12/2022 - P46

By dnadmin on Mon, 11/07/2022 - 07:45
Document Date
Fri, 04/08/2022 - 13:45
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 04/12/2022 - 00:00
Page Number
46
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Graham, Donna

From: RUBEN GOMEZ¢

Sent: Wednesday, April 06, 2022 5:58 PM

To: Jette, Ernest

Ce: Mayors Office Emaii; Hudson, Daniel; Fauteux, Lisa; Stansfield, Jill; Cummings, Tim;

Bolton, Steve; O'Brien, Michael (Alderman); Lopez, Thomas; Moran, Melbourne; Klee,
Patricia; Clemons, Benjamin; Wilshire, Lori; Graham, Donna; Dowd, Richard; Board of
Aldermen

Subject: Re: SFK

CAUTION: This email came from outside of the organization. Do not click links/open attachments if source is
unknown.

Mr. Jette

Thank you for your response. | did return your call but you were not available. | totally apologize as |
was taken a take out call.

| do want to make you and all the board aware, | did talk to my landlord and he doesn't want to
jeopardize my business since he is aware restaurants do benefit from barriers and the extended
outside dining.

| thought this was about compromise and my block went from barriers in ail 13 parking spaces to just
me asking for 2. You stated " | moved to shorten the barriers to let you use the one space and provide
some parking in front of Wingates”. | have sat and recorded a full day of parking usage and out of a
whole day, not kidding you, only 2 people entered Wingates in a period of 8 hours. | want to remind
everyone, Wingates closes at 5pm, doesn't open Sundays and on Saturdays only from 8-12.

| definitely feel bullied by my neighbor and not only me but he has bullied and manipulated other
business, even to the point of misinformation about SFK, unappreciated by certain Alderman, who
don't have the courtesy to return my emails in regards to my concerns, I'm a nashua resident and pay
taxes, and discriminated because | am Latina by some people, and is not fair because | was actually
born and raised in Nashua NH and my husband is a veteran and has deployed for this country 3
times and who do you think has supported all his deployments and handled everything here at home
so he can serve his country, Me. Now that I'm asking for help, | get an answer that is an unfair option
for me and my business.

When the whole barriers issue started. Mr. Wingate's issues were parking, traffic and emergency
vehicles and now that all those options were address, now his issue is no tables in front of his store
front. | house a landscape that | didn't not ask for, why am | getting penalize for stuff that | didn't do or
request. | also want to make all of you aware, Wingates has offered to allow tables and chair in front
of his store but with the conditions of, | have to remove them at 10pm and only put them out at 5pm, |
don't have the storage to put the tables and chairs in a daily basis in my restaurant until |'m allowed to
use his store front sidewalk and also | have to take 100% liability that if | break one of his windows,
the windows are not the type that crack, it shatters, so therefore If | accept, I'm putting my employees
and guest at risk, knowing is dangerous. So | ask myself, if he is willing to allow me to put tables and
chairs in front of his store on sidewalk, wouldn't it be better on the street away from his storefront?

I'm sorry for all the issues this has caused on my block, but I'm just trying to survive financially, help
my employees and retain them and keep serving the community like it has been for the last 26 years.
| do Thank all of you, every person involved in this committee and Board because this is not an easy
job, but please try to put yourself in my shoes, trying to keep a business open and I'm literally
discussing my income and my employees future. | have a lot on the line here, just because I'm asking

for two parking spaces.

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