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Cybersecurity Comparison

Sophos

PaloAlto

Darktrace

Pros

Cons

Pros

Cons

Pros

Cons

Used in other New England municipalities
Single user interface for all of their products

Agent based, meaning it will only detect activity on machines that have the agent installed
No email protection

No Artificial Intelligence - only relies on known database

Interface is cloud based

Familiar interface and subscription model - similar to City owned firewall product
Interface is local - on premise
Some Artificial Intelligence

No New England municipal customers provided
Agent based, meaning it will only detect activity on machines that have the agent installed
No email integration

Network based - does not rely on an agent - sees all devices in the network

Uses Artificial Intelligence to learn good/bad network behavior

Used in other New England municipalities

Interface is local - on premise

Email scanning module complements existing spam filter application - second layer of protection

UK based company

Board of Aldermen 02-15-2022 Page 4
SCHOOLS

As the Covid-19 pandemic continues to challenge us, we need to focus on our schools. An excellent education is
essential to the future success of our young people of and our community. Our kids have been significantly affected
by Covid-19 disruptions and we need to pay special attention to them. We must make sure classrooms for all
students get what they need to ensure that every child gets an excellent education.

Our teachers, paraprofessionals, and other school staff have given their steadfast efforts to teach our kids under the
difficult conditions — first, of online learning, and now with the challenging daily presence of Covid. Our teachers are
inspiring, passionate, and effective. They are showing every day in every school that they are committed to making
sure that every child and every family have access to an excellent education.

Better pay for better teachers.

We must have competitive teachers’ pay to retain and attract the best teachers to Nashua. Nashua ranks about 79th
among the 160 or So school districts in New Hampshire in terms of average teachers’ pay, which in Nashua is about
$61,000. Nashua schools have had the problem of mid-level teachers, who have been trained and seasoned here in
Nashua leaving for neighboring districts which offer better pay. The Board of Education and the teachers are in
negotiations for a new teachers’ contract. The parties are very close — only about a 1/10th of a percent apart for each
of four annual raises.

During the negotiations the teachers have agreed to an important heath care change that the City is seeking — that is,
the reformed HMO plan that | spoke about earlier. This change for the teachers will save the City $2.3 million per
year. Given the need to become more competitive when it comes to teachers’ pay and given this health care
concession by the teachers, | believe the teachers’ most recent position regarding raises is reasonable.

With respect to the school buildings themselves, we are in the midst of a citywide program to improve our middle
school infrastructure led by Alderman Rick Dowd. We have already upgraded Fairgrounds Middle School with new
classrooms, new technology, and solar panels which provide all the electric power the school needs. Work is
underway at Pennichuck Middle School and when that is done, we will begin construction of a new middle school in
the southwest neighborhood of the city to replace the aging Elm Street Middle School.

DOWNTOWN

We cannot have a successful city without a thriving, active downtown. Downtown must be a place where people
gather, where people want to be, and where they feel a sense of vitality and life. When | meet with Mayors from
across the country as part of the US Conference of Mayors and when | meet with New Hampshire mayors, all are
focused on their downtowns. All are trying to make their downtowns people-friendly, walkable, and bikeable. A city’s
downtown is the symbol of the community. A stagnant downtown signifies a declining, troubled city. Thank you to
Economic Development Director Tim Cummings for leading our efforts to grow a stronger, healthier downtown and
City economy and with it a bigger tax base.

What do we need to make a vital, active downtown a reality? Measures like enticing more people to live near Main
Street with new housing; a beautiful Nashua River waterfront; our upcoming Nashua Center for the Arts; and
expanded outdoor dining. A downtown renaissance relies upon entrepreneurs, chefs, and artists. By attracting
restaurant goers and art lovers — along with more downtown residents — we build the clientele to grow retail not only
the creative shops we already have, but new entrepreneurs. Perhaps a toy store, a bookshop, or a movie theater.

In order to increase downtown living opportunities, we are building new housing. We added Lofts 34 on Franklin
Street and we have 150 units of downtown housing coming on School Street. These new residences add to those
already at Clocktower Place and Cotton Mill Square and we are exploring even more opportunities to expand the
supply of downtown housing.

We are creating a beautiful waterfront based upon our Riverfront Master Plan. We have already added lighting along
the north river walk and have illuminated the Cotton Transfer Bridge. We have an expanded Renaissance Park,
docks, landscaping, and suspended walkways in design right now. We expect work to begin on these new amenities
by the fall.

The Nashua Center for the Arts which will attract over 50,000 people to downtown each year will open this fall. It will
provide entertainment to Nashuans and is already helping us grow the downtown tax base. Thank you to the
anonymous donor who is giving $1 million to the Center for the Arts and also to Philip Scontsas for his success in
securing this very generous donation.

Board of Aldermen 02-15-2022 Page 5

Expanded outdoor dining from May through September has proven to be a boon to downtown businesses, to the
many restaurant workers who depend on it for jobs and income, and to the City as a whole. Although we began the
program as a way to save restaurants devastated by the Covid-19 pandemic, it has attracted thousands of people
downtown. It is clear that people love to sit outside for a meal or a beer in Nashua’s downtown.

The positive economic impact of the expanded outdoor dining cannot be overstated. A 2021 study of visitors to our
bars and restaurants during the summer months reveals that at least 400,000 patrons came downtown to enjoy the
expanded outdoor dining. If we consider how much each person spends, this adds up to millions of dollars, millions of
dollars in additional revenue. A recent Economic Development survey revealed that 80 percent of visitors to Main
Street come for the restaurants and bars.

| have heard from the owners of one of our downtown restaurants who say they will go out of business without
expanded outdoor dining. Other businesses are concerned about how their business would be affected without it.
Now hundreds of Nashuans contributed to the recently adopted /magine Nashua master plan. This Master Plan says:
“The temporary outdoor seating... along Main Street... presents the community with a vision of a new downtown...
[T]he increased option of outdoor seating and reclamation of a significant slice of the street away from purely
automotive traffic has shown that a dramatic rethinking of the public realm can work in Nashua... It is the opinion of
this planning group that the benefits of these temporary improvements should be made permanent and even
expanded as the city looks forward to a broader reinvigoration of the downtown businesses.” Imagine Nashua goes
on and the hundreds of people recommend that in the longer term, the City rebuild Main Street, narrowing it to one
lane each way, and by adding trees, wider sidewalks, and more public pedestrian space.

With the expanded outdoor dining, there are some valid concerns about traffic congestion and removal of parking
spaces. Last year, the expanded outdoor dining removed some 70 parking spaces, but remember that there are a
total of more than 3,000 parking spaces downtown.

| am proposing to the Board of Aldermen a compromise to address concerns about congestion and parking. | am
proposing that we shorten the outdoor dining season from 8 to 5 % months. We will have outdoor dining on fewer
blocks where there is a high concentration of restaurants and lower traffic impacts and | will be proposing that we
reduce the expansion on the west side of one block where two of our businesses have objected. But we must keep in
mind that other retailers, like DesignWares, Scontsas, and Camaraderie have indicated that the additional foot traffic
resulting from the outdoor dining helped enable them to grow their sales and strengthen their businesses. | believe
that the Board of Aldermen will approve a modified outdoor dining plan so that we can retain the many benefits while
alleviating concerns.

COMMUTER RAIL

Our businesses, our citizens, and our Board of Aldermen are solidly behind our efforts to bring commuter rail from
Boston to Nashua and Manchester. Connecting us by another mode of transportation to the largest economy in New
England will help us add jobs, and grow opportunity, and it will enable us to attract the young families we need to
ensure our future success.

Our employers often have jobs without people to fill them. These job creators tell me that when they are trying to
attract qualified applicants from outside the area, a common question is, “Does Nashua have commuter rail?” Young
people often see the train as an attribute that they want in a community in which they choose to live. We are making
progress. The State of New Hampshire Department of Transportation has hired engineering firm AECOM to perform
the required final planning phase of the Capitol Corridor Rail Project. Also former Mayor Pete Buttigieg, now the
Secretary of Transportation in Washington, has shown an interest in considering commuter rail here as a potential
project to be funded by the Infrastructure and Jobs Act passed in DC.

There is one dark cloud on the horizon when it comes to commuter rail. There is a bill in the legislature — HB 1432 -
that would prohibit the State of New Hampshire from spending one dime on commuter rail. Some State funds will be
required to make commuter rail a reality.

MASTER PLAN

As | mentioned, during this past year the City completed our first Master Plan in twenty years. A citizen’s advisory
group from across our City and chaired by Amber Morgan helped lead this effort. We focused on a number of areas -
the South End commercial district, the Amherst Street corridor, Daniel Webster College, downtown, and Northeastern
Boulevard. These are areas where we see future development that can strengthen Nashua’s economy and

Board of Aldermen 02-15-2022 Page 6

strengthen our tax base. | am excited about the opportunities to reimagine all these areas. You can view the entire
Imagine Nashua plan on the City website.

A GREENER NASHUA

We have ambitious green goals to make our contribution to combating global warming as much as we possibly can.
We are seeking to reduce the City’s carbon footprint 25 percent by 2025. The Board of Aldermen is committed to
these goals and we are well on the way to achieving them. We have reduced the energy consumption and carbon
emissions of our Public Works and Nashua Transit vehicles by 40 percent. We have incorporated solar arrays on the
Fairgrounds Middle School, the Dr. Crisp Elementary School, the Lake Street Fire Station, and the transit garage.

We are working with the Chief Kevin Rourke of the Nashua Police Department to purchase hybrid cruisers. We are
working to expand the number of charging stations for electric vehicles in our parking garages. We are working with
Dante Castellano and other students at Nashua South to provide hundreds of tree saplings to our residents. And with
the leadership of Energy Manager Doria Brown and Committee Chair Bob Blaisdell, we are working with Cheshire
County, Portsmouth, Lebanon, Dover, and Hanover to adopt community power which will enable us to increase the
proportion of green electric power supplied to Nashua residents.

Overall, there is much to be grateful for living in our great City. We are hopeful, looking towards a future that is safe,
healthy, and successful for all Nashuans and their families.

THANK YOU TO OUR CITY TEAM

Before | close, | want to thank our 2,800 City employees — our City team, including my small and hardworking staff for
giving your all in navigating the headwinds of the last two years. | greatly admire you and | am inspired by your
commitment to our city and our citizens. Always remember that your efforts are appreciated by me and many others.
Thank you all and God bless you in our fair city.

ADJOURNMENT

MOTION BY ALDERMAN O’BRIEN THAT THE FEBRUARY 15, 2022, MEETING OF THE BOARD OF ALDERMEN
BE ADJOURNED BY ROLL CALL

A viva voce roll call was taken to adjourn the Board of Aldermen meeting which resulted as follows:
Yea: Alderman O’Brien, Alderman Sullivan, Alderman Klee, Alderman Moran,

Alderman Lopez, Alderman Jette, Alderman Clemons, Alderman Comeau,

Alderman Dowd, Alderman Gouveia, Alderman Cathey, Alderman Thibeault,

Alderwoman Timmons, Alderman Wilshire 14
Nay: 0
MOTION CARRIED

The meeting was declared adjourned at 7:36 p.m.

Attest: Susan K. Lovering, City Clerk

7:00 PM MEETING OF THE BOARD OF ALDERMEN FEBRUARY 15, 2022

Aldermanic Chamber and by Zoom

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The public may also view the meeting via Channel 16.

PRESIDENT LORI WILSHIRE CALLS ASSEMBLY TO ORDER

PRAYER OFFERED BY CITY CLERK SUSAN K. LOVERING

PLEDGE TO THE FLAG LED BY ALDERMAN DEREK THIBEAULT

ROLL CALL

MAYOR’S ANNUAL STATE-OF-THE-CITY ADDRESS

ADJOURNMENT

A regular meeting of the Board of Aldermen was held Tuesday, February 8, 2022, at 7:30 p.m. in the aldermanic chamber
and via Zoom teleconference which meeting link can be found on the agenda and on the City’s website calendar.

President Lori Wilshire presided; City Clerk Susan Lovering recorded.
Prayer was offered by City Clerk Susan Lovering; Alderwoman-at-Large Gloria Timmons led in the Pledge to the Flag.
Let’s start the meeting by taking a roll call attendance. If you are participating via Zoom, please state your presence, reason

for not attending the meeting in person, and whether there is anyone in the room with you during this meeting, which is
required under the Right-To-Know Law.

The roll call was taken with 15 members of the Board of Aldermen present: Alderman O’Brien,

Alderman Sullivan, Alderman Klee, Alderman Moran, Alderman Lopez, Alderman Jette, Alderman Clemons, Alderwoman
Kelly, Alderman Comeau, Alderman Dowd, Alderman Gouveia, Alderman Cathey, Alderman Thibeault, Alderwoman
Timmons, Alderman Wilshire.

Mayor James W. Donchess, Corporation Counsel Steve Bolton, were also in attendance.

REMARKS BY THE MAYOR

Mayor Donchess

So | wanted, again, as | have been doing over the last number of meetings, a couple of years give you the latest COVID
numbers but let me make clear first what I’m giving you. | tell you about the hospital statistics every time. We get these
numbers directly from the hospitals. We have a weekly call. They go through their census and they tell us how many
COVID patients they have. So if you wonder about the accuracy of those numbers, talk to the hospitals because that’s
where we're getting the information.

When it comes to the other COVID numbers, we're getting those from the State of New Hampshire. We are not
tabulating. We are not counting. We are not massaging. We get these directly from the State of New Hampshire. So if
you think they’re not accurate, please contact Concord.

Now what we have this week is still numbers that are high but certainly they are a lot better than they were a few weeks
ago. In terms of hospitalization, we have 20 people hospitalized in the two hospitals. Now we’ve seen in the last month,
six weeks, there were 70 people. So now it’s only 20 which is good but relatively good but certainly not as good as it was
over the summer.

Alderman Comeau asked about primary diagnosis. | did ask that question of the hospitals. It’s an interesting question.
They say that it is very hard to sort that out because often times people come in reporting something other than COVID —
stomach ailment, a heart problem, other things. In the end, the ultimate diagnosis is that even a heart issue, a stomach
issue, is caused by COVID so it’s very hard to kind of determine sort it out. It is because we have gotten numbers on the
same standard for months and months. The fact that we have 20 now is better than 70 a few weeks and it’s not as good
as 5 over the summer. So we know that the hospitals are less stressed than they were. Now they still have FEMA —
people in both of the hospitals as well as National Guard because they have had trouble keeping themselves staffed with
the COVID patients, with their other patients, with staff shortages, and people leaving the profession. There are just a lot
of issues that the hospitals have. So that gives you some insight | hope about the hospitals.

In terms of COVID, over the last two weeks 974 cases have been reported in Nashua. A lot of cases but a lot better than
several weeks ago when that number was up around 3,000. During the summer months, it was down in the low double
digits over two weeks. Not a particular big number of cases but it is coming down rather dramatically and that’s of course
very good news. Still a lot more than we’d like. There are currently 406 active cases and the positivity rate over the last
seven days on average has been 14 percent. Too high but again it was 28 a few weeks ago. So 14 is relatively good.
We're looking forward to it coming down further. Bobbie Bagley of course is constantly working and Kim Bernard on this
issue.

On a medical subject, | wanted to mention that AMR announced today that they are beginning a program here in Nashua
that enables people to become EMTs. They will pay people go through the EMT program which will further and expand
the number of EMTs which we desperately need. So they're paying people and they will then take them to be EMTs once
they're educated. It’s like a 10 to 12 week program. It’s pretty expensive for AMR but they are also focusing and trying to
get as many Nashua people into the program as they possibly can. They’ve previously done this in Manchester now

Board of Aldermen 02-08-2022 Page 2

they’re doing it in Nashua. AMR has been serving the city for a long, long time and have done a really good job and this
hopefully will help us strengthen our medical community.

On another subject Madam President, Matt Sullivan is in the room here. | think you’re all familiar with him. He’s currently
the Planning Director. | have nominated him subject to your confirmation to become Community Development Director.
The job previously held by Sarah Marchant. We had an interview committee interview 4 or 5 people, including Matt. Most
of the others from out of State but the committee was unanimous in suggesting that Matt would be the strongest applicant.
We know he’s done a very good job as Planning Director, works very well with the Planning Board, Chair of the Planning
Board thinks he does a very good job. In addition, we’ve gotten good citizen feedback. | personally have thought he’s
done an excellent job. So I'll be nominating him. Of course this will get referred to the Personnel Committee and you will
assume next time you meet you will interview him to the extent you think you'd like to.

| also wanted to mention Madam President concerning downtown. We have an environment down here where retailers
can succeed. We've seen it with a number of new businesses, new restaurants but the most recent one which has now
been with us for several months is CasaNova which is a men’s boutique near where Ja Ja Belle’s is. They’re doing very
well. Kate Dagiais a Nashua person is the proprietor, the owner of that business. | went in. | gota shirt. It costs only
$98. It was really a good deal. It was great and | hope that you all will consider patronizing it. We've seen Camaraderie.
We've seen (inaudible), Raja, a lot of new businesses are opening and they seem to be doing very well. We're seeking to
build of course — I’m sure you agree — a stronger, healthier economy for the city including downtown. The stronger the
businesses are downtown in the long run, the stronger tax base we willhave. Other than that Madam President, | think
I’ve concluded but of course if anybody does have questions, I’m certainly available.

President Wilshire

Thank you Mayor.

RESPONSE TO REMARKS OF THE MAYOR

Alderman Sullivan

Thank you Madam President. | would like to also speak highly of CasaNova. | bought a sweater there. It wasn’t $98 but
they didn’t have it because of supply chain. Kate the CEO was in constant contact and | just got the e-mail today that the
sweater is in. I’m Sure we have good taste in clothing so nice job.

Alderman Cathey

Thank you Madam President. Mr. Mayor two questions. One would be have the hospitals talked about a plan to increase
the staffing or how the city could help in that way. | know that they have been struggling over the past some months to
get staffing. Have you guys talked in depth about that or has that not been on the table?

Mayor Donchess

Several weeks ago we had rather than the regular meeting, an emergency meeting really and they asked what could the
city do to help them. So what we lined up was the police and fire departments both agreed that they would provide — they
could get volunteers to come on a detail rate basis. We offered that to the hospitals but in the interim, they reported that
they had less employees on quarantine or isolation so that helped and they got these FEMA people. The FEMA people
are actually paramedics so that’s very helpful and they got the National Guard. So in the end although the police and fire
departments were both very helpful in sort of making this a possibility and in the end, the hospitals have not called on us
to provide people on that basis.

Alderman Cathey

Okay great. My second question would be if people wanted more information about the AMR EMT could they just go to
the website or is there a better way to look up that information?

Mayor Donchess

| don’t know if it’s on their website. | think just call them, especially if they’d like to apply. They're looking for applicants.
Chris Stawasz is one of the people that’s very familiar here in the city and he could provide I’m sure all the information.
There was a press thing today and he was there. Very well known in Nashua.

Board of Aldermen 02-08-2022 Page 3

Alderman Cathey

Thank you.

President Wilshire

| did see that on the news tonight. | thought that was pretty interesting. They pay you to learn and pretty good deal.
Anyone else?

Alderman Jette

| think the Mayor for supporting downtown business. | heard an inflation was going up. | think $98 is what | paid for the
last suit that | bought.

Mayor Donchess

Is that the one you've got on?

RECOGNITION PERIOD — None

READING MINUTES OF PREVIOUS MEETINGS - None

COMMUNICATIONS REQUIRING ONLY PROCEDURAL ACTIONS AND WRITTEN REPORTS
FROM LIAISONS

From: Donna Graham, Legislative Affairs Manager
Re: Communications Received from the Public

There being no objection, President Wilshire accepted the communication and placed it on file.

PERIOD FOR PUBLIC COMMENT RELATIVE TO ITEMS EXPECTED TO BE ACTED UPON THIS EVENING - None

COMMUNICATIONS REQUIRING FINAL APPROVAL

There being no objection, President Wilshire suspended the rules to allow for the introduction of a
communication received after the agenda was prepared.

From: Kim Kleiner, Administrative Services Director
Re: Assessing Project with Inception Technologies

President Wilshire

I'd like to recognize Director Kim Kleiner.

Kim Kleiner, Administrative Services Director

Good evening Madam President, members of the Board. Thank you for allowing me to be here this evening. I’d like to
give a little bit of background if you don’t mind. Back on July 15'" of 2020 we brought a proposal to the Finance
Committee with Inception Technology for the scanning of the property record files. This contract in the amount of $59,638
was being charged against GOFERR funds. At that time, we clarified that this was only an estimate and additional
charges would come forward should the records exceed the amount estimated. To date, $52,245 have been invoiced
leaving a balance of $7,392.

Over the past year and a half, we have provided boxes of records to Inception. Often 100 at atime. They are signed out
and they are signed in. These records have been scanned into a docuware database. Over the past year and a half, a
number of other changes have taken place. During the shutdown caused by COVID, we were slowed significantly on the
number of boxes which could be transferred. Ms. Ocha, an employee of the Admin. Services Division became a trainer
on the system and she left the city. Five other employees within the Assessing Department familiar with the project also
left the city and five new employees were hired. The Assessing Department has been focusing on the tasks that are
statutorily required by the State of New Hampshire, including abatements, exemptions, and credits, and a full measure
and list revaluation. Currently, we have 28 boxes which are at Inception Technologies in the process of being scanned

Board of Aldermen 02-08-2022 Page 4

against the original contract. They also have another 55 boxes which they will need to have put on a new quote and we
will need to bring Finance a change order. We also have 98 boxes within the Assessing Department ready for scanning.
These 153 boxes plus an additional 20 gigabytes of storage have been quoted for $44,000. The Assessing Department
has funds currently within their existing budget. We are working with Inception to bring the quotes to the Finance
Committee. This does not include the public interface that would be required so that the public could access the
documents which is quoted at an additional $7,500.

As we stated back in July of 2020 at that Finance Committee meeting, the files uploaded to docuware remain in a private
status until they are reviewed by the Assessing staff. Files will then have to be reviewed, private information redacted,
and then saved as public documents. We are currently working to arrange the training of our staff. The current
revaluation in preparation for the July tax bills must take priority. This was a huge undertaking for the Assessing
Department. Twenty-nine thousand plus property record files. I’m proud of their accomplishments on this project and
many others in the midst of many, many challenges.

Last week Chief Vincent and | received several e-mails on the project from a resident who also coped the State DRA and
the Nashua Police Department. Information and misinformation in those e-mails caused me to reach out to the vendor.
During our conversation with Ray Feoli, President of Inception Technologies, he informed me that a city employee named
Ms. Ortolano had also reached out to him regarding the project and indicated that she could expedite payment on the
remaining project. | informed Mr. Feoli she was not employed by the city and for many reasons which was concerning to
him. | informed him that | would update the Board on the project, especially with a quote going to Finance. He indicated
that he would be happy to speak with you should you request he do so.

Sunday | received the e-mail from Mr. Feoli that is on your desk this evening. Today | was contacted by Mr. Feoli again
and he had expressed that his office received four calls this morning which he had not returned. Mr. Feoli and Inception
Technologies have been a pleasure to work with and provide the city with exceptional service. We certainly hope that that
will continue into the future. Thank you.

President Wilshire

Thank you Director Kleiner.

MOTION BY ALDERMAN O’BRIEN TO ACCEPT THE COMMUNICATION FROM KIMBERLY KLEINER AND PLACE
IT ON FILE

ON THE QUESTION

Alderman Moran

What are we going to do to make sure our contractors know they’re speaking to a city employee?

President Wilshire

Well that’s a good question for the Legal Department | guess or for the Mayor.

Alderman Moran

This is very, very concerning.

President Wilshire

Very concerning.

Steve Bolton, Corporation Counsel

We've discussed that today at some length. We’re going to recommend some provisions be inserted in contracts
essentially warning our vendors and contractors that they should exercise caution and make sure that if they received
unsolicited phone calls, they should take care not to accept on face value if someone represents themselves as calling
from the City of Nashua that that may not mean they are employed by the City of Nashua. We'll be investigating how best
to incorporate such provisions into contracts, and purchase orders, and other arrangements.

Board of Aldermen 02-08-2022 Page 5

Alderwoman Timmons

Yes you asked to suspend the rules. Normally we vote on the suspend the rules and | just want to make sure that the
process remain intact because we didn’t vote on suspending the rules. So do we vote here on suspending the rules? We
do not. Okay.

President Wilshire

No. | said without objection. No one objected.

Alderwoman Timmons

Oh okay. All right. | just wanted to clarify that.

President Wilshire

Okay, that’s fair.

Alderman Cathey

Obviously | haven’t been here since 2020 so | might be unfamiliar with the entire scope of the project so | apologize if my
question is off the mark. Could we as Aldermen find out when there’s and ETA on when the files could be accessed so
the public would know when the project is either going to be completed, or near completion, or any sort of information
about this project with Inception Technologies?

President Wilshire

| would have to defer to Director Kleiner.

Kim Kleiner, Administrative Services Director

Certainly. Kim Kleiner. This is a project of huge magnitude. So 29,000 property record files were estimated right now
over 1.3 million documents. So you can imagine what the review of those documents is going to put and roughly to be
totally honest, our staff has to work on the revaluation. That is our priority. We are mandated to do it by the BTLA. We
would like to see if it’s possible to get some assistance from other staff. There is an employee in my office who’s familiar
with the Right to Know and with public documents and she could assist. These employees need to be trained on the
system, and then they need to redact and review the files, and then we need to install the interface. | would not want to
put any type of time limit on it and be unable to meet that deadline.

Alderman Cathey

Follow up? Thank you. So when you send the boxes away to Inception are those files then if someone in the public were
to request something that was in those boxes, they are inaccessible whilst they're at Inception Technologies until they
come back to the office? Is that correct?

Kim Kleiner, Administrative Services Director

That is correct. That has been the practice because the assessing staff has not completed any training. Having said that,
| made it a point on Friday to go through some training and then again this morning with Mr. Feoli to go through some
training. So if worse came to worse, | will access the documents.

Alderman Cathey

Just one more. Thank you. So if | understand it correctly, the plan is once all of the files have been scanned and then
looked at by Legal or whomever to redact information, then they would become available digitally to the public. Is that
correct?

Kim Kleiner, Administrative Services Director

Certainly. Our intention was always to make these documents available. So once they’re looked at, and redacted, and