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Page |13—EXHIBIT C- City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Record Processing Fees are tracked within the record and link directly to the general ledger and the invoicing
system. Invoices and receipts can be emailed directly to the required individuals and payments can be managed
through the citizen portal. CIVICgov supports a totally paperless environment. Dozens of fees can be automatically
assigned to the planning record and calculated based on cost, value, square footage, flat fee and numerous other
calculation processes. Multiple invoices can be generated to various applicants, owners, and contractors as required.
Multiple notification systems exist to warn of past due payments and areas of concern.

|

- Collection Fee (Invoice #16-0511) March 30. 9016. $0.50 $6 00
Check 1522 Unvoice #18-0511) Apnil 1, 2048 $6.50
\
- Assessment Fee - Commercial Electrical (invoice #16- March 30 2016 &4 06 $0.00
0514}
Check 1622 (Invoice #16-05 11) April 1, 2048 $4.00
- Assessment Fee - Commercial! Plumbing (invoice 846- March 30. 2016 $4.00 $0.00
8514)
Check 1522 (Invoice 416-0571) April 1, 2046 $400
- Collection Fee (inveice #15-0511) March 30, 2016 $0.50 $0.00
Check 1822 (invoice #13-0511) Apnit 1, 2048 $0.50
~ Assessment Fee - Commercial Gnvoice #16-65 11) March 30, 2016 $4.00 $0.00
Check 1522 (Invoice #18-0511) Apnt t, 2046 $4.00
~ Gollection Fee (Invoice £16-0511) March 30. 2016 $0.50 $0.00
Check 1622 (Invoice #16-0511) April 1, 2016 $0.50
- Sprinkler System {invoice #16-0611} March 31, 2046 $25.00 $0.00
Check 1522 (Invoice 216-0511} Apol 1. 2018 $25.00
Check 1522 finvoice = Aprit 1, 2018 $0.06
216-0511}
TOTAL $4,662.06 $4662.06 $0.00
Invoices — Refresh Invoices
Invoice Date Invoice Number Billed To Due Date (Invoice Amount Paid Amount Balance
© March 31.2016 16-0511 Drewson Construction. LLC. April 30, 2016 $4,652.95 $4,662.08 $6.00

Meeting Management - The meeting section provides a listing of all meetings within the agency. It also provides
meeting linkage directly to each project within the system. Powerful search functions allow staff to search all

meetings going back years for key lesions eae
words. Each project has a meeting tab .
that cross-references each meeting that Mheghagtecht! ip, Engigibtly td fidence rm cep lnsbegg cxeveamer gener ged
relates or discussed a specific project. commmmniniiis am ——— somes
(oceans, | (ite aoe, j Kiger ene

Meeting agendas and minutes can be

doneiag Type Leteient Sinha atte: Tove

published to the public portal. . tounor ‘corny Bowen Meng Someraiea Soa AAAS PRGA
The system tracks committee voting :
ee . . Fo Tig, Pie Agger nian Mentieg heen Bepeeminn 7a PANS On RAT
decisions associated with records and
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generates email notifications of
We cats dpeuey Scant «Care ats Mario A toner ren DE DS GE Data

upcoming meetings.

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |14-— EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Boris

Bonds and Escrows - While Bonds and Escrows are

separate sections within this module, they perform exactly Peet conah iy tee aan are nee Hee mie ee a
the same. . These processes allow the agency to track every eee ees ee

bond or escrow being managed. The bonds and escrows are ee
directly linked to the various projects. The systems will ee ake i 2

track any draw-downs against the bonds or escrows and both
credits and debits can be managed from the general ledger accounting should the system choose to track those within
general ledger

Plan Review — The system includes a plan review desktop utility for up to 8 users. Plan documents are maintained
within the project/planning record. Staff access the data maintained in the CIVICgov server. Review activity is
tracked and kept within each packet on the server. The system proposal includes the Bluebeam Revu software
solution. Wagsys also has agreements with E-plansoft and Project Dox. E-plansoft plan review is included as an
optional upgrade option.

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- Track and Manage Urban Renewal Programs and Projects. Manage wetlands, inland waterway, stormwater projects
- Create and manage all zoning board of appeal activities, all planning board or commission projects and records,
historic districts, sub-divisions, lot combinations, conservation projects.

- Utilizes email and workflow/collaboration system between City staff, the public, contractors.

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |15-—EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

Abutter Searching — This process is available within the property system and within every project record as a tab
within the record. Staff have instant access to this data while working within a record. The process automatically
pulls the required proximity searches from the GIS data and displays it in a list format within the record system.

Cae Peed PIE BL) TALON Q IEE Sausctoues ives 50 Ridge Rood. LLC
bos ation 50 Rage Ref urean Code 140900
<i, Lackeworee Stare NY ri $4718
voate: SO Ridee Read. LL7 Phone beet

mating 50 Rape Rd, Lackowanna, NY 14215

Adjacent Farce ts Sem nares whiin FEY

Parcels Location Onyner

Forms, Merging Data, and Reporting — The system utilizes html to create forms. Variables are used to insert data
into required forms. Forms are configure during setup. Staff have access to create and modify forms as required.
Data from multiple records can be merged into forms. Bulk printing of notifications, letters and documents is
supported. The reporting system includes over 100 “canned” reports and any additional reports required by the RFP.
Staff have the ability to create any ad-hoc report instantly and can configure the field output. The system also
supports access by Crystal Reports at the database level.

4,4 Code Enforcement

4.4.1 The Violation Case Record tracks every aspect of the violation from creation, linkage from a filed complaint,
through the inspection process, court hearings, issuance of fines, collections, to resolution of the violation. The

system also tracks any property a — _ ee
2 : 7 t Vialati -t ok Ativ ad AMCERHT BAR.
seized as a result of the violation. Fae a a epee ale :

Dispday ia ap Display GIS

This system module is available

ua: : : - oy irene hearin) COVES record 2243 of 24a FE
within the mobile inspection (eerste | Lace) (ieee, f Bees”
application installed on any mobile | Violation ("Codes |[tanpections || Tickets |[Aebuns |[ Fees |[Document: |) Satu: |

device for field processing. Voice

Violation # 15.0089

wae . “sy Search Location 2h se ame
Recognition and images capture are ee —_—— ne
Tax Parcel # | 1432 . Urs We 4 Miogtation Type | Uniform Cade - Property Matatenance 7}

supported. violate Seatus | Pending Inspector [Daniel Cay <BilgheiCode Exper +] Tile | Salece Bete :
Off ser Gafery fost ee
Violation Hates } Biig |
Viclation Date/Time | puasrzore. ™ (97 vif ss” wiley ov] Tope Resolved By Date OSOSrZOTG)

4.4.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum 1 Proposal Requirements items 79-131

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |16—EXHIBI7 C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

SEES codes WED ea as

4.4.3 Features j ses] Seas iS
Cndes Violated me rea
seeth fe dos sot sontber oily s rade Te IG Beroed

- Build-in, searchable codes database repository

- Direct external to local on-line and national codes enter er

- Assign multiple code violations to single case record rome aurwmgateom sg i to.
- Enter Conditions Observed using Voice Recognition in the Ince feta
field. Identify action required by owner/occupant
- Link individual fines to violations and track per day Dearie “Yt Fe 8 Bon us 7 nee ee Yo Oe
charges

- Officer Safety System identifies locations where threats to officers existed in the past.

pe arerreatnsmat atiotng te Henson 108.1 Oocentts “|

To tekst ne Feb 7ET

- Manage as many inspections as required.

See een ote So - Ability to instantly create and schedule re-inspections

__ - Send electronic notices of inspections and inspection
results
- Ability to Charge per inspection
- Track follow-up dates and all action items of the record
- Review parcel history using links to property systems
- Open Violation Records place information icons at parcel

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i AGdlins

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mee brscrrctinns Bard 1 O08

anne level to ensure building department staff are aware of issues
Matar tpt Une pee tind Foes ae oot cant te mmomnatkais Sebacrene pass sek aratuT te they eeegeeeen at pe? eke ancl ©. . . . .

SR gh CSB I cE SRE ET. PEST - Instantly attach images using mobile device camera

Pomme a oo “~~ = Create detailed case court packets

-Generate notices, letters, court orders from within record

View all open Violation records within a map interface within the user’s action dashboard. Hot links provide direct
access to each record displayed.

Violations can be created from complaints, building construction activities, failed fire/safety inspections, police
activity and from other internal operations. The violation record will provide a link back to the original record.
Staff can issue stop work orders and notices of violations instantly from the field. Real-time data access is instantly
updated to the server and to the Citizen Portal for processing.

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |17— EXHIBIT C - City of Nashua, NH
RFP061 1-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.5 inspection System

4.5.1 The inspection database manages the inspection process for each module within CIVICgov. Inspections are
assigned a unique system-generated number. The ee
numbering system is shared among the modules. lepegtene

The inspection module link from the dashboard is
made available so that staff that know the inspection

number, location, or other identifying information fare, fucke mute tae tet "an

can access the specific inspection record. The a ee ee ee
module will list all of the open inspections by default far Pot ‘

and provides the same search and record selection Sune ities an re wealiee Teme Be RIMES og Sate

options as other modules.

4.5.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum | Proposal Requirements items 132-150

4.5.3 Features:
~ All forms are customized during setup. Users have ability to create and manage forms using a user-friendly html
interface. Inserting variable codes allows record data to quickly be inserted to the forms.

- Endless lists of inspection types across all modules. User configurable on demand. Directly link
inspection types to permit types and uses producing shortlists of inspections. The system also has
the ability to create inspections automatically for each modules records.

Slee ahs aa ieee tte}

- The Mobile Inspection application is used by building, code enforcement, fire marshals, health = |

and food establishment inspectors. Fully functional off-line. Works in basements, underground, and =

any area no matter if connection services exist on not. Provides same functionality as regular ei fF 2

inspection application. eee
{Tg t8 syeces al _ Ae,

- Process/Upload Digital Evidence and Signatures. Obtain signatures from citizen at end of

inspection. Can record time spend on inspection for billing purposes. Charge fees based on per hour, type of
inspection, occupancy classification, square footage, etc.’ All fees and invoicing are automatically applied and
generated.

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Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |18—EXHIBIT C - City of Nashua, NH
RFP061 1-033116 —Licensing, Permitting, Code Enforcement and Land Management System

- GIS Mapping of Open Inspections allows inspectors to instantly view their et oe —
scheduled inspections in the map. Supports “take me there” feature provided ae See
travel directions to upcoming inspection

-Inspection Scheduling Manager, allows staff to manage their schedules to include inspection schedules, meetings,
events, sick and vacation days through one interface that ensures all staff are able to track record inspection or other
meeting schedules ensuring no events are missed. The system is a customer appointment management (CAM) targeting
the mobile workforces that automatically routes and schedules on-site appointment activities. The Display Gantt
Slide Chart area is the key area for scheduling inspections. The interface allows the user to drag and drop
inspections to specified inspector and specific date and time

Jenn in dare igteatane ° “3 gaarers inspectors

wi pen 6 bnassignad Mh compete inspieenoss" srneduied mspexnan | past Gue inspection
A Meese

2 ad inspections <> My inspecbons

Requested Inspections oe Sb February 9, 2016 sy TGF ves: yew
CE EEE , inspectors 2:30pm 2320p 3:00pm 3:30pm 4:08pm ax
eT oeeies TiS
f Chad Larry
Dea ant)
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CE 7 foam? ay
ES Hew & Scarpelit
Li ae Chuttict 4 (SE)

rita Chaperi
Krewe ats Yingy aa Chuperiart

. 2Ae MEAT
RTE : ‘

aE a

-User Customized digital checklists based on inspection type

- Automatically assign inspection fees and generate invoices thecktistish

- Generate notifications, letters, and forms an

- Batch Print Notifications using record data selections Deeside pmvwere tutes

- Instant Record History displayed from record & parcel level Bhar say ae ese encase

- Instant Re-inspection scheduling process

- Recurring Inspection database allows for the automated
scheduling of inspections based on user-selected scheduling smunsmvetivineteumoruurame: Tay

cycles cuenascee nat wc Re poe Ole ee

- Supports full off-line capability using the mobile inspection application

- Result statuses can be adjusted instantly by approved staff

- Contractors and the Public can submit inspection requests on-line and track inspection results status updates
- Inspections available from within all system modules including: Permitting, Projects, Licensing, Fire/Safety,
Complaints, Violations, Food Services and Health Care Permits, and Public Works Permits.

pepe deers eonbedtes bin emerete All jaye how,
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Rest of Page Left Blank

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |19-EXHIBIT C - City of Nashua, NH
RFP061 1-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.6.1 The process is managed within the Licensing &Permitting Module. All Environmental Health Permit/License
types and sub-types are available within the system. Users have the ability to create new permit/license types
dynamically within seconds. All the same functionality exists in this component as it does within the permitting
system.

Display Control >) Display ALL @> Display Onty OPEN By default, Only open permits are displayed. You can select either option.

Z| Display Zoning Permits i¥| Display Building Permits i! Display Applications
e Bll

274 permits

Permit # Parcel # Unit Lecation Permit Type = Permit Use File Date Fees Status Action

| 0

| A16-0342 142.14-1-1. 2982 South Environment ChildCare = March 22, $122.00 Pending
| 4 Park Ave al Health Centers 2046

| 14-123458 141.08-2-40 29 Highland «Environment = FoodSernic March 12, $20.00 Approved
Ave al Health eEstablish 2076

i ment

| AT6A1340 442.08-2-15 12324 Abbott Environment FoodSerme March 3, $0.00 Pending
NZ Rd al Health eEstablish 2016

I ment

4.6.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum 1 Proposal Requirements items 151-
157.9

Paye toh

GRGORGIA DIPARTORN OF PUnLIC HEALIA
Food Snevita Exeamnatinvect tranactow Faport

4.6.3 Features:

Esiabnrritnent Ware:
doseass, ee
- Manage applications and renewals online via citizen portal 6) Se

"| Purpose mt Inspection: Construction raaparatisaal Q lntial 0
Routine CF Fallen O Temporary (2

- Utilize mobile inspection app to process results

- Track routing approval workflow, display results online

- Accept payment of fee and fines online

- Utilize extensive checklists. User ability to create checklists

- Automatically track license renewals and issue notifications

- Monitor application and renewal process via dashboards

- Manage payments via Invoicing and General Ledger System
- Links to Violation System for processing tickets/court actions
- Display active licenses via maps

- All licenses and permits link back to Parcel Record System

AOE ARRAY EYRE (ROH

‘etreaaty promi (od Te weed

eres eo pate: bey crate promi

- Attach digital evidence, application forms, obtain digital signatures at inspection completion
-Capture Signatures of responsible parties _

en st tne

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

Page |20—-— EXHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.7 Fire/Safety inspection Syste

4.7.1 This module supports fire inspection and billing with the specific functionalities to include a web-based solution
that supports all mobile devices. The solution provides a building and occupancy management system that contains
specifically detailed information concerning the properties, property owners, contractors and business owners and
occupants. The solution included GIS map based data for track fire protection equipment contractor licensing and
maintain all fire protection systems management processes. The inspection system links to the code enforcement
system which provides paperless process, for on demand and scheduled (recurring) fire inspections, monitoring and
tracking of records, a calendar system that includes automated notifications, citations and appeals. A component of
the solution provides for the issuance of operating permits and track expiration dates, attaches electronic records to
include documents and images to each record and provide for electronic signature capture capability. A citizen web
portal allows all citizens and contractor access for submitting applications, compliance reports, uploading documents
and the requesting of inspections. The system will interface with the City’s financial management system through a
push/pull process and include specific daily interface needs. A financial and statistical reporting system exists to
generate all required reports.

Se FIMO Web- Application

powertd by CIVIC gov
Hear oe
[en pines HOME
System Analytics
HORCE 84d ARES EQUIPMENT TM ISSUES OPE MEPECTION OREM CATIONS
* Fj
é
$e A & El
7 Pacotde 4 Rarnede 1 Rotnas BDacerde
CePRD PERMITS EXPIRED CONTRACTORS ORTH COMAPL ARTS MY Daa eett
en & a Eo
io) o 3 i
1 Reward FF Renesets ¥ Recantis Aadbretey
inspections
Display Contml 2) Display ALL ig} Display Only Open By default Qpen inspections are displayed. You can selec! either option
87 inspections
7 inspection P lispection Type | Property i Occupant | Occupancy ; Location | specter ; Staius : Dale
+ Humber Q i ' Class | ! ! :
4 peut nreceee ei ne outeig nanan cae mneninnramerncinnantsaciemen aimsenel gee amram peste tan neataelaaicitstees marten nica sieinemntienat aan scmaermenae te atest orn tne baritmegsm eemiime fnrmntt samentom semaine ime seam x ceas deveencrnn neem seat prt —
RABNR4-04 : 2 FifeCode Re-linspection | TeatParcel 4 2 dimimy Johne : 4-2 assemble I 4 Main Strast (Suite 42217-52051}, Heidi S. Scarpelil | Open i tay 3, fF st
| Suite 10 cs Vancouver t A 1 BIAS 4
i Sot 02 i :
| |
|. Bre 0273-01 12 Fics Code Redyspachun | testParcel 4 Merlanatds DAD fesemble i 1 Main, Steel Suile 49217 BONE, HeihS Seapent yer
i i 2 Suite ID i | Vancouver
i ; 2297-82046 ; i
| }
| i i ‘ i } ;
RAGD0B2-01 EB fyetads Redespection |. ‘HO25BN00 REDROBIN RESTAURANT #162, “2Assemaly | AST ME VANICOLWER MALL OR (Bulle Bll Gai Test Open to March 4
i > > Spite 0. « #2770145), inepecterAccaumt } i 2018
{ 2247 D4as , i
| 7 | ;

£

4.7.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8— Addendum 1 Proposal Requirements items 158-

162.1

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com

iT

Lie

Page |21—EXHIBIT C - City of Nashua

, NH

RFP0611-033116 —Licensing, Pennine Code Enforcement and Land Management System

Erit Fae Sofety »

Aad

4.7.3 Features:
-Web based and Mobile App Supported
- Building and Occupancy Management

- Maintain Cluster Environments like college
or medical campuses.

- Maintain extensive code repository with

CEPSL I CR VHT (Suite Cavett ington.

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wi

Fa ee

Prime me Ret eae an om EneABO DS te

asp fe a te ph a pate oe

linking to online codes. Identify conditions observed and corrective action required. Links to violation system

- Track all fire protection equipment and status, past insp

ection history, make, model, and serial number

- Utilize GPS coordinates to locate equipment, knox boxes and other FD related hardware

- Track contractors licenses to install, repair and maintain fire protection equipment

- Provides database of all fire protection equipment installed throughout the City.

"em use

Pepa » Poe s Det is fear Pesn: Fee ate Diab ' Pius eee yet on
- Automated fee/fine processing, generating “tema ; riapscuullfiext coud Ev iesncvea arnt aesrasena # Rpevaloy Meee of Arserus as 8 agers | rane
invoices and notifications automatically via se pane ae a Datevene soir ee eco vention {es ste: were are! sa
email and citizen portal sees | retraces sgctagoa, EAB Anen) DORA IFT EIEN Jeopnto | Srey fod Frc i 7 PACS apigemead 2 1g. nEF
reagy Tae: vee wed ¥ scene sain 4 ae
- Track initial inspections and inspection FRET reach cine armen | Spumante oa sae
cycles based on user-defined criteria, = eens reas [wt te me
{eco TostPmes BET ERIE | Nae Fhe por

managing reinspections through to
completion, court actions and closure

Track Staff Inspection Record processing in Human Resource

module.

- Create bulk inspection records.
- Manage inspections via request queue system in portal

- Support online inspection request and fire department
application processing via web forms.

- Generate results letters and nctifications via email and citizen

portal.

- Process and monitor detailed reporting activity using reporting

tools and detailed analytics to identify problem areas
throughout City.

- Utilize, user-defined mobile checklists based on occupancy

and other criteria.

Vancoliver Fire Deparment
Firs Marshal's Office
#0d NC dad Beer. Yarioguves WA UME
UeUbaue fea,
yantmod@chyatva ncauyval us:

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Box 12a
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Date:

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la Po Party ‘Chilis Brana

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FIRE CODE INSPECTION CORRECTION NOTICE
Tnimedisin Aclinn Reyuired

inaes y . Next Re-tnipaction Date:
Dear Rusinass Qwnar and/or Pracarty Qvernel ‘Mey 3,208
Agenwtal fie aad tite satly Inscacion was conducted dn Agile gis. The wasconsisly zany wos Ghilg Dione The
ingoacth 4 wag conductd at 1 Main Sineat (Suite v4 / 82464) Wansauvar

‘Tha tillowing file and ia salety coda vidlatons waa Kantiled and ara fAduited & 64 acated iMneadlataly, Tha Dondiging
Taund ated Caractva Acsion & ta Tacan ig listad with each code yidlatian”

Visitor Count 2

Violation Sactafy Section stu! Sue Section: | (ozmdous Metarials

Sods Vistotian Categary' IPC Tas 12

SONDITIOMS FOUND soba LS REQUIRED: Provide reetraitte for COC ay ede ree int klegteet area.
¥blatkin Sede i SI af lammacia and éb liquids. fa materkile, LE
gas containers, Oanmiecsed gow eylindars, a. Ryo do ‘natch any undai stand wha must oa dond cased-on tha dacument
orovided clase as< ‘pip f Inscectar for clarifeatlan. Ifyou do notelearly undastind what must éa dana thiasa aseyailt
Ineceatar for elarfilcstian.

Tha naxtot site a inscackan will ce satomed en oro round kay 5. 2048. Ihe me inssacton date needs to-ce adjlatad. then
ollie tha ap sil la ingsactian cablact yout fre nsoecta déactl) fo avold odditian al ingoacteh fags.

Hany otya ur corrections tequit 2 Meche nical aletlicnl ar clumeing ar carstucion cermiit, stiat tacantniancing macais.
lease contact tha Cly of Vancouvars Damminlty and Coanamc Devalacmant Deacarment bcated atets Wah Stat
Vanaauyar WA gadtel (ath dae atlas

Fajiure ta cametara the identifad fre cada oladan coractane can rastit in alll oa naliag of SU wet oar day car vintatan for
as hnq sé the violation continues. in axmenia cagad. cuainasaas nay ta Kigullead to cise until hazardauscendhians ara
onstat

Wagsys Software Solutions (888)304-0007 -

Direct (845) 590-5820 - Dean.sefrm@wagsys.com

Page |22—8XHIBIT C - City of Nashua, NH
RFP0611-033116 —Licensing, Permitting, Code Enforcement and Land Management System

4.8.1 This operation is supported utilizing the Edi Permits 216.0048
permitting system, the online portal and the
complaint processing module. DPW related
permits applications are processed identically to (ee
other permits within the system. Appheant Propet |

A EVEN peng caoine an EE BF

Beareh Location 74 Carr ot Ltr . Apafication #16: 6Fi45 Pormiy ¢ WORE

The DPW group controls the routing to other o x ; 3

Peceit type | Public Works

departments and external sources for review and wax pueei » fio me = rh |

comment utilizing the workflow/collaboration dave res 1 etc Ore - "F] swinton tien mt vo om

component Peres tate “OHBSI201F. ew tate O6/2OKE* 7 Fapwaton Pate 08/2 EEE |
texuing tsar | sect F slancdosees Fire ingpecter be 5 A rteceticltsonamtiscion Liss

The public can monitor the status of their aociicant information — cites “nr ty

Adee: 68 Lybolt Road, Miniter,” Sem Coating

Apphoant Mame Lafwnna Lontractlag (te
Sewer Permit. New Contiuctioer

applications using the citizen portal.
‘sewer Permit Rerovathons tepals

{Bower Permit. Te tn

‘Ndewatk Constnuctton: Encanbrance Repety

Prone

ung: infgrmation

Street Opyning
seersiresares — = _ wa Pelecomnmumucation Cell Tower
Dene Nome Childress Lurie i Address 18 Compbel! br, wath. Telecommunication Underground Utitt ~

All DPW permit type and sub types are supported
and easily customized by the user.

Fees are generated and linked to the identified permit types automatically. Invoices and receipts are printed and
delivered electronically using the invoicing and cashiering system.

An extensive reporting exists system-wide where the DPW can isolate on only their records, inspections, fees,
invoices and activity. Inspections are tracked and resulted with monitoring via the scheduling manager.

This department also utilized the Complaint System. All complaints relating to areas under the control of the DPW
such as roadway issues, sewer problems, utility management, sidewalk and curb issues are all automatically routed to
the DPW for processing. Completed complaint processing is reported back to the public via the portal.

4.8.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum | Proposal Requirements items 163-168

ja

4.9 Police Component

4.9.1 This operation is supported utilizing all the modules, the online portal and the complaint processing module.
The department participates in the workflow/collaboration review of applicable records.

In addition the department also receives complaint routing of records relating to illegal or other activities under the
control of the police department. GIS push pin maps provide for tracking of complaints relating to crime reporting
that allows the department to track where more patrol areas are required. Any fee/fine processing related to the
department is managed within the required system

4.9.2 Compliance to RFP: This module fully supports all the functional requirements of the RFP identified under
Specifications, 2 Scope of Services & See This RFP Section 8 — Addendum | Proposal Requirements items 170-173

Wagsys Software Solutions (888)304-0007 - Direct (845) 590-5820 - Dean.sefrin@wagsys.com