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Language Line §
Services, Inc:

Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®

2.

statement; or a violation of any other applicable statute or government regulation.

INTELLECTUAL PROPERTY RIGHTS. Customer acknowledges and agrees that the App, and the LanguageLine TrueSound™,
NotePad™, InSight® and Interpreter on Wheels® trademarks (collectively, the “Trademarks”) are exclusively owned by
Language Line, and that neither this Agreement, nor Customer's use of the Services, the App or the Equipment grants to
Customer any right, title, or interest in or to the Services, the Equipment, the App, the Trademarks, or any of the other
technology, systems, processes or other aspect of the Services, including but not limited to any intellectual property rights
therein (collectively, the “LanguageLine Properties”). Customer expressly agrees that it shall assert any rights in any of the
LanguageLine Properties, or challenge LanguageLine’s rights in or the validity of any of the LanguageLine Properties in any
country, nation, or jurisdiction in the world, and Customer agrees that it shall not directly or through others copy,
decompile, reverse engineer, disassemble, modify, or create derivative works of the App, or any aspect thereof. This
provision Paragraph shall survive the expiration of this Agreement and will continue to apply after the Agreement ends.

ENCRYPTION. Language Line acknowledges that encryption is built into the App and the Services platform, ensuring the
security of the live video as it traverses the Internet. This encryption allows Language Line to fulfill its obligation under any
Customer Business Associate Agreement (“BAA”} with respect to the Services. Language Line does not record the video call
and therefore has no record of the call content. With respect to the App’s electronic NotePad™ function, written
information relayed during the call is also encrypted. As with the live video, no recording is made of information written on
the NotePad™ and therefore this information cannot be retrieved after the call’s completion.

TRANSMISSION RELEASE. Customer acknowledges that the use of the Services requires that the user's voice, likeness
and/or image as well as the user’s personally identifiable information is or will be transmitted over the Internet. Customer
hereby authorizes Language Line to transmit each user's voice, likeness, image and/or personally identifiable information
over the Internet solely for the purpose of the Services, and Customer agrees to obtain such privacy consents, releases and
approvals as may be required to obtain authorization from each user to transmit all of the foregoing for purposes of the
Services. Customer shall indemnify and hold harmless Language Line and its affiliates and their respective employees from
all costs, fees, expenses, and damages of any nature whatsoever related to any claims relating to the unauthorized use of
the image, likeness, voice and/or personally identifiable information of any Customer employee, agent, contractor, patient,
customer, client or other user of the Services under Customer's control. This Paragraph shall survive the expiration of this
Agreement.

RESPONSIBILITY FOR UNAUTHORIZED USE. Customer wilt safeguard its use of the Services against use by unauthorized
persons and will be responsible for charges resulting from use of its Services, whether or not such use is authorized.

AVAILABILITY OF SERVICES. The Services may not be available at all times due to interruptions, technical problems, and/or
system upgrades and maintenance. All interpreters provided in conjunction with the Services may not be availabie at afl
times and interpreters will be assigned solely by Language Line.

QUALITY CONTROL, Customer acknowledges that Language Line from time to time will monitor calls made through the
Service for purposes of quality control.

EQUIPMENT TERMS (applies to InSight® Application with Equipment Lease/Language Line-Owned option only). Language
Line agrees to supply the iPads, stands and any other equipment mutually agreed upon by Language Line and Customer
(collectively, the “Equipment”) for the duration of the contract for a monthly lease fee. The parties acknowledge and agree
that this Equipment remains the sole property of Language Line and will be returned to Language Line, undamaged, upon
termination of the contract, unless superseded by a purchasing agreement. The parties agree that the Equipment will be
used for the sole and exclusive purpose of providing Language Line remote interpreting services and may not be configured
and/or altered for any other purpose without express prior written consent from Language Line. Language Line will enroll
Language Line-owned iPads in Language Line’s MDM (Mobile Device Management} system. Customer agrees that
Equipment will be kept only at Customer address(es) listed in this Agreement. From time to time, upon twenty-four (24)
hours’ notice to Customer, Language Line, during a Customer's regular business hours, may enter the Customer's premises
where the Equipment is located to inspect and maintain Equipment. Language Line warrants that Equipment shall be free
from defects in materials and workmanship, except when (i) Equipment has been altered or modified without written
approval from Language Line, or {ii) Equipment has been used by a person or entity other than the Customer or other
permitted users. Customer assumes and bears all risk of loss and/or damage of Equipment, other than normal wear and
tear, from the time that Equipment is delivered until returned to Language Line following the expiration of the
contract. Failure to return the Equipment in normal working order will result in the billing of the Customer for the full retail
cost of the Equipment, which Customer hereby agrees to pay. Customer agrees that the sole and exclusive remedy for
damages or loss shall be limited to the repair or replacement of the Equipment and acknowledges that Language Line
reserves all rights and remedies to re-take possession of the Equipment if Customer fails to pay any undisputed invoiced
amounts owed hereunder and Customer waives any legal claims for damages in connection therewith.

© 2019 Language Line Services, inc. * One Lower Ragsdale Drive, Bldg, 2 * Monterey, CA 93940 « www. Langeigelina coms © AREY 06.17.19 3

Services, Inc?

Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®

Please confirm your tax exempt status by checking one of the boxes below, and providing the necessary supporting

documentation.
Tax Exempt Status
ONo 0 Yes - If yes, please include a copy of your tax-exempt determination letter or certificate.

The person signing this agreement certifies that such person has read, and acknowledged all terms and conditions, that he or
she has read and understands all of the terms and conditions and is fully authorized to execute this Agreement on behalf of and
bind the Customer to all its terms and conditions. Both parties agree the delivery of the signed service agreement by facsimile
or e-mail shall have the same force and effect of execution and delivery as the original signature.

Nashua Police Department Language Line Services, Inc.

Accepted and agreed to date: Accepted and agreed to date:
Signature: Signature:

Print Name: Bonaventura A. Cavaliere
Title: cFO

© 2019 Language Ling Services, Inc. * Ona Lower Ragsdale Drive, Bldg. 2 * Monterey, CA 93940 « www. LanguageLing.com> «REV 06.17.19 4

Language Line
Services, Inc!

Master Service Agreement

Master Service Agreement with

Nashua Police Department

Language Line Services, Inc. (the “Company”) and you, the Customer (“Customer” or “you"} (together, the “Parties” and each a
“Party”), agree that the terms and conditions below and in all attachments and addenda hereto will apply to the services provided
by the Company to you under this Agreement.

1.

TERMS OF SERVICE
TERM OF AGREEMENT, This Agreement is a Master Services Agreement for all of the services currently offered by Company
(the “Services”). This Agreement and each of the Services you choose to receive from Company will become effective upon
the signing by both parties of this Agreement and will continue in effect until terminated under Section 12 (“Termination”).
If you continue to request and receive Services after this Agreement has been terminated for any reason, this Agreement
will continue in full force and effect.

PAYMENT TERMS. Fees and any additional terms and conditions for each of the Services are identified in the respective
Services Statements of Work, each of whichis made a part of this Agreement. Customer agrees to pay all undisputed invoiced
charges for Services in full within thirty (30} days of the invoice date. Any disputed charges in an invoice must be identified
to the Company within thirty (30) days of the invoice issue date or right to dispute will be waived by Customer. Customer
shalt not have the right to set-off any disputed amounts. Amounts subject to dispute once resolved will be (i) credited to
Customer on the next invoice {if resolved in favor of Customer}, (ii) added to the next invoice (if resolved in favor of Company)
or (iii) as otherwise mutually agreed upon. Invoices will be sent to Customer's billing address shown in Schedule A hereto,
orto such other address as Customer may specify by giving written notice to Company to CustomerCare@ languageline.com.
If Customer will not be paying for any specific affiliates, those affiliate(s) must be identified on Schedule A and must enter
into a separate Master Service Agreement with Company. If Customer wants Company to identify any such excluded
affiliate(s) by specific name in documentation, please provide a list of the affiliate(s) by name to the Company sales
representative assigned to Customer.

USE OF SERVICES. Customer warrants that it will not (i) resell the Services to any third parties; however, Customer may
charge its own customers, clients or patients for the Services and/or (ii) use the Services in any manner that may violate any
applicable law, rule or regulation. Customer and each affiliate will be assigned a Client Identification Number ("CID") for use
in ordering products and services. Customer shall be solely and fully responsible for charges resulting from the use of these
CIDs, whether or not such use is authorized by Customer.

CONFIDENTIALITY. If the Parties have not signed a Non-Disclosure Agreement, the Parties agree that during the term of this
Agreement and thereafter, neither Party will disclose any of the other's Confidential Information nor any of the other's
customers/clients Confidential Information to any third party and will use Confidential Information only for purposes
specifically contemplated by this Agreement. These obligations do not apply to information that Is expressly identified by a
Party as not being confidential or that is in the public dornain. If either party has been requested to disclose or is required
by discovery request in a litigation, subpoena, civil investigative demand or similar process to disclose any such information
then that party so compelled may disclose such information without liability after giving reasonable notice to the other party
promptly to assert whatever objections the other party desires to prevent such disclosure within such deadlines as are
required by the governing statutes, rules or regulations. For purpose of this Agreement, the term “Confidential Information”
means {a) information identified by a Party as being Confidential Information, (b) personally identifiable personal or health
information protected under a law or regulation, including HIPAA, Graham-Leach-Bliley, and the General Data Protection
Regulation (EU) 2016/679 (the “GDPR”), {c) itis understood by both parties that the customer is subject to NH RSA 91-4
(the “ Right-to Know law”) and has no control over the disclosure of public documents or the utilization of public documents
by others.

COMPANY PERSONNEL, Customer understands and acknowledges that in providing the Services, the Company does not
subcontract any of its Services and its linguist workforce consists of its own employees, individual independent contractor
interpreters and individual interpreters provided through professional interpretation employment companies (collectively,
“LLS Personnel”}. All LLS Personnel are subject to the same quality contro! standards and certification criteria and are
supervised by Company, which is solely responsible for ensuring that that the terms and conditions of its customer
agreements are met. No LLS Personnel are assigned to any specific customer and LLS Personnel availability is based on the
language for which interpretation is sought and the real-time availability of LLS Personnel. Customer hereby approves the
use of all of LLS Personnel.

© 2019 Language Line Services, inc. * One Lower Ragsdale Drive, Bldg. 2° Monterey, CA 93940 © www.LanguageLine.com* « REV 06.17.19 1

City of Nashua

Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 Fax (603) 594-3233

May 25, 2022
Memo #22-289

TO: Mayor Donchess
Finance Committee

SUBJECT: Caterpillar Compactor Wheels & Teeth Replacement in the amount not to exceed
$63,525 funded from 54600 Vehicle Repairs & Maintenance/Solid Waste Fund

Please see attached communications from Jeff Lafleur, Superintendent of Solid Waste, dated May 25, 2022
for project specific details related to this purchase. Below please find a summary of the purchase approval
request:

Item: Replacement wheels & teeth for the Caterpillar 826K compactor
Value: not to exceed $63,525
Vendor: Canon Compactor Company

Department: 168 Solid Waste
Source Fund: 54600 Vehicle Repairs & Maintenance/ Solid Waste Fund

Ordinance: Pursuant to § 5-84 Special purchase procedures. A/(5) Purchases from a sole
manufacturer, where it is determined to be more efficient and economical to
reduce costs of maintenance of additional repair parts, supplies or services.

The Board of Public Works (5/25/2022 BPW meeting), Division of Public Works: Solid Waste, and the
Purchasing Department respectfully request your approval of this contract.

Regards,
Kelly Parkinson

Purchasing Manager

Cc: J Lafleur
C O'Connor

Language Line §
Services, Inc:

Master Service Agreement

6.

10.

11,

12.

13.

RELATIONSHIP OF PARTIES. The parties are independent contractors, and nothing in this Agreement will be deemed to place
the parties in the relationship of employer-employee, principal-agent, partners or joint venturers. Each party will be
responsible for paying its own payroll taxes, disability insurance payments, unemployment taxes, any employee benefits (if
applicable) and other similar taxes, benefits or charges.

LIMITED WARRANTIES AND LIABILITY. THE COMPANY WILL PERFORM ALL OF THE SERVICES IN A PROFESSIONAL MANNER
CONSISTENT WITH INDUSTRY STANDARDS. THE COMPANY MAKES NO OTHER REPRESENTATION, WARRANTY OR
GUARANTEE, EXPRESS OR IMPLIED, OF ANY KIND, AND THE COMPANY SPECIFICALLY DISCLAIMS ANY WARRANTY OR
CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER ACKNOWLEDGES THAT
INTERPRETATIONS, TRANSLATIONS, AND LOCALIZATIONS MAY NOT BE ENTIRELY ACCURATE IN ALL CASES AND THAT EVENTS
OUTSIDE OF THE CONTROL OF LANGUAGE LINE MAY RESULT IN UNCOMPLETED OR INTERRUPTED SERVICE. EXCEPT FOR THE
PARTIES’ OBLIGATIONS UNDER SECTIONS 4 (CONFIDENTIALITY), 8 (INDEMNIFICATION) AND CUSTOMER'S OBLIGATIONS
UNDER SECTION 2 (PAYMENT TERMS), AND TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, EACH PARTY’S
AGGREGATE LIABILITY TO THE OTHER FOR CLAIMS RELATING TO THIS AGREEMENT, WHETHER FOR BREACH OR IN TORT AND
INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL BE $500,000.00 AND EXCEPT AS IS PROHIBITED BY LAW OR SUBJECT
TO A PARTY’S OBLIGATIONS UNDER SECTION 7 (INDEMNIFICATION), NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT,
PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE IN CONNECTION WITH OR ARISING OUT OF THIS
AGREEMENT (INCLUDING LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE},
HOWEVER IT ARISES, WHETHER FOR BREACH OR IN TORT, EVEN IF THAT PARTY HAS BEEN PREVIOUSLY ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. LIABILITY FOR DAMAGES SHALL BE LIMITED AND EXCLUDED, EVEN IF ANY EXCLUSIVE
REMEDY PROVIDED FOR IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE.

INDEMNIFICATION. The parties each agree to hold harmless and indemnify the other party and their respective officers,
directors, employees, affiliates and agents from and against any claims, causes of action, damages, costs, fees, expenses,
settlement or any other form of damage or expense relating to (a) a third party claim for an intellectual property violation
ora breach of Section 4 of this Agreement (“Confidentiality”), (b) a claim by an employee, vendor or agent of one party
asserted against the other party, or (c) the fraudulent or intentionally wrongful act of any kind by the employee or agent of
one party resulting in damages to the other party. The Company maintains extensive insurance coverage for its Services. A
copy of the Certificate of Insurance will be supplied to Customer upon request.

PUBLICITY, Customer agrees that the Company may use Customer's name and/or corporate logo on Company's website and
marketing materials and upon Company's reasonable request will provide a testimonial regarding Company’s Services for
use in Company's marketing of its Services.

ASSIGNMENT. Neither party may assign this Agreement without the prior written consent of the other party, except that
the Company may assign its right to payment to an affiliated company and, either party may assign this Agreement to a
successor company without consent, provided that the successor company ratifies and assumes this Agreement in its
entirety and provides notice of the assignment to the other party.

ACQUISITION OR MERGER OF CUSTOMER. If Customer is acquired by or merged into an existing Company customer or
acquires an existing Company customer, the terms and conditions of this Agreement, including pricing as set out in the
applicable Services Attachments, shall remain unaffected unless the parties otherwise agree in a written amendment to this
Agreement.

TERMINATION. Either party may terminate this Agreement (a) on one hundred twenty (120) days’ notice for any reason, or
(b} on thirty (30) days’ written notice if the other party has not cured the breach in 30 days, or if the breach cannot be cured
in thirty (30) days, on the date agreed on by the parties for cure to be completed. Upon termination of this Agreement for
any reason, Customer shall pay the final inveice from the Company within thirty (30) days of the receipt of the final invoice.
Any disputed charges must be identifted by Customer within the thirty (30) day period. The parties will use good faith efforts
to resolve any disputed charges within the thirty (30) day period and any adjustment paid or credited will be made within
thirty (30) days after the dispute has been resolved.

ADDITIONAL TERMS. (a) WAIVER OR DELAY, Any express waiver or failure to exercise promptly any right under this
Agreement will not create a continuing waiver or any expectation of non-enforcement. (b) SURVIVAL OF OBLIGATIONS. The
obligations of the Parties under this Agreement which by their nature should continue beyond the termination or expiration
of this Agreement will remain in effect after termination or expiration. (c) NO THIRD-PARTY BENEFICIARIES. Neither this
Agreement nor the provision of Services shail be construed to create any duty or obligation on the part of Company to any
third parties, including, without limitation, any persons participating in or the subject of conversations for which Services
are provided, and does not provide any third party with any right, privilege, remedy, claim or cause of action against
Company, its affiliates or their respective successors. (d} CHOICE OF LAW. Any action arising out of this Agreement, as well
as the validity, construction and interpretation of this Agreement, will be governed by New Hampshire law relating to

© 2019 Language Line Services, Inc. One Lower Ragsdale Drive, Bldg. 2 * Monterey, CA 93940 » www.LanguageLing.com« © REV 06.17.19 2

Language Line |
Services, Inc?

Master Service Agreement

14

15

contracts made in the State of New Hampshire and controlling U.S. federal law. No choice of law rules of any jurisdiction
will apply. Any claim or action brought relating to this contract, the work performed or contracted to be performed
thereunder, or referable in anyway thereto shall be brought in in Hillsborough County { New Hampshire) Superior Court
Southern judicial District or in the New Hampshire 9* Circuit Court-Nashua and not elsewhere (e}) BINDING EFFECT. This
Agreement shall be binding upon the parties hereto, their successors, or assigns, and upon any and all others acting by or
through them, or in privity with them, or under their direction (f} COUNTERPARTS; HEADINGS. This Agreement may be
executed in counterparts and as so executed shall constitute one agreement, binding on all parties. The Headings have no
substantive effect and are used merely for convenience. (g)FORCE MAJEURE. A party is not liable under this Agreement for
non-performance or delayed or interrupted performance caused by events or conditions beyond that party's control if the
party makes reasonable efforts to perform. This provision does not relieve Customer of its obligation to make all payments
then owing when due. (h) NOTICES. All notices to be given under this Agreement must be in writing and addressed as follows:
(a} to Company at One Lower Ragsdale Drive, Bldg. 2, Monterey, CA 94930 Attn: Contract Administration, or by e-mail to
customercare@ languageline.com with a copy to contractadministrationteam@languageline.com, and {b) to Customer at
the address or e-mail shown on Schedule A for the Operations Contact, or the most current address provided by Customer
to Company. Any notices sent by overnight courier (such as FedEx, DHL, USPS, etc.}, or by first class mail, postage prepaid,
is effective upon deposit with the post office or the overnight courier and any notice sent by e-mail shall be effective on the
date the e-mail is sent except that any e-mail sent on a weekend or holiday shall be effective on the next business day. (j)
COMPLIANCE. Language Line Services, Inc., is an equal opportunity employer and federal contractor. Consequently, as
applicable, the parties will abide by the requirements of Title 41 of the United States Code of Federal Regulations (CFR) §§
60-1.4{a), 60-300.S(a) and 60-741.S(a), which are incorporated herein by reference. These regulations prohibit
discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and
prohibit discrimination against all individuals based on their race, color, creed, sex, sexual orientation, gender identity, or
national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status or disability. As applicable, the parties will abide by the requirements of
Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal
labor laws.

ENTIRE AGREEMENT. This Agreement, including all Schedules and Services Statements of Work, constitute the parties’ entire
agreement relating to its subject matter. It supersedes all prior or contemporaneous oral or written communications,
proposals, conditions, representations and warranties and prevails over any conflicting or additional terms of any quote,
order, acknowledgment, or other communication between the parties relating to its subject matter during the term of this
Agreement. No modification to this Agreement will be binding unless in writing and signed by an authorized representative
of each party. If any provision, or part thereof, in this Agreement is held to be invalid, void or illegal, it shall be severed from
this Agreement and shall not affect, impair, or invalidate any other provision, or part thereof, and it shall be replaced by a
provision which comes closest to the severed provision, or part thereof, in language and intent, without being invalid, void,
or illegal.

AUTHORIZATION. The person signing this Agreement on behalf of Customer certifies that such person has read, understoad,
and acknowledged all of its terms and conditions, and is fully authorized to execute this Agreement on behalf of and bind
the Customer to allits terms and conditions. Both parties agree that the delivery of the signed service agreement by facsimile
or e-mail or use of a facsimile signature or other similar electronic reproduction of a signature or electronic signature shall
have the same force and effect of execution and delivery as an original signature, and in the absence of an original signature,
shall constitute the original signature.

Nashua Police Department Language Line Services, Inc.
Accepted and agreed to date: Accepted and agreed to date:
Signature: Signature:

Print Name: Bonaventura A. Cavaliere
Title: CFO

© 2019 Language Line Services, Inc. * One Lower Ragsdale Drive, Bldg. 2 « Monterey, CA 93940 « www.LanguageLina.com* » REV 06.17.19 3

| Language Line |
Services, Inc:

Master Service Agreement

Schedule A with

Nashua Police Department

CUSTOMER CONTACT INFORMATION

Operations Contact Billing Contact DO Same as Operations Contact
Name: Name:

Title: Title:

Telephone: Telephone:

Fax: Fax:

E-mail: E-mail:

Address: Address:

City, State, Zip: City, State, Zip:

Tax Exempt Status

ONo 0 Yes - If yes, please include a copy of your tax-exempt determination letter or certificate.

Excluded Affiliates - Please identify affiliates, whose use of the Services will NOT be paid by you. Please identify any
additional affiliates and attach to this document.

1ST AFFILIATE - Name:

Address, City, State, and Zip:

Contact Name, Phone, and E-mail:

2ND AFFILIATE - Name:

Address, City, State, and Zip:

Contact Name, Phone, and E-mail:

3RD AFFILIATE - Name:

Address, City, State, and Zip:

Contact Name, Phone, and E-mail:

© 2019 Language Line Services, Inc. « One Lower Ragsdate Drive, Bldg. 2 * Montaray, CA 93940 © werw.LanguageLine.com* * REV 06.17.19 4

Jim Donchess
Mayor e City of Nashua

To: Board of Aldermen

From: Mayor Jim Donchess

Date: September 9, 2021

Re: Contract Award in excess of S1M — Engineering Consulting

Pursuant to NRO: § 5-74/B: E. Approval by the Finance Committee of a contract award in excess of
$1,000,000 shall be submitted to the full Board of Aldermen at its next regularly scheduled meeting
for final approval prior to award of the contract.

The Finance Committee has approved and placed on file the notification of the award of the
referenced contract at the September 15, 2021 meeting and as such | am requesting the full Board
of Alderman approve the following contract:

Item: Engineering Consulting for implementation of Phase Il of the Capacity,
Management, Operation and Maintenance (CMOM) plan
Value: $2,600,000
Vendor: Hazen and Sawyer
Purchasing Memo#: 22-169 dated September 2, 2021
Contract Term: 1 year
Thank you.

229 Main Street * PO Box 2019 * Nashua, New Hampshire 03061-2019
603.589.3260 * fax 603.594.3450 * NashuaMayor@NashuaNH.gov
www. NashuaNH.gov

To:

From:

Re:

C. Motion:

Discussion:

City of Nashua, Public Works Division

Board of Public Works Meeting Date: August 26, 2021

Daniel Hudson, P.E., City Engineer
Engineering Department

CMOM Plan Implementation — Phase I]

To approve the engineering consultant contract with Hazen and Sawyer of
Manchester, NH for the CMOM Implementation Phase I] in an amount not to
exceed $2,600,000. Funding for this contract will be through Department 169
Wastewater; Fund: SRF Loan; Activity: CMOM Phase II. (Pending approval)

As part of the City’s wastewater discharge permit, the EPA required a Capacity,
Management, Operation and Maintenance (CMOM) plan be developed to outline
an approach to find a practicable and affordable strategy to clean, repair and
maintain the wastewater and drainage collection systems so they can provide a
maximum level of service. A CMOM plan was completed by consultant
CDM/Smith in April 2018 to develop a process for inspecting and assessing the
over 497 miles of pipe comprising the wastewater and stormwater collection
systems. In October 2018, consultant Hazen and Sawyer was contracted to
implement the plan in two phases. During Phase I which was completed in February
2021, over 121,000 linear feet of the oldest and largest wastewater sewers and over
24,000 linear feet of storm drains and culverts were cleaned and inspected using
closed circuit television (CCTV). The condition of the pipes was rated and
recommendations for rehabilitation were made. In addition, Hazen updated the
City’s GIS collection system mapping with the findings, drafted standard operating
procedures and an Operation and Maintenance Manual for the collection system
infrastructure.

Phase II of the implementation will continue the CCTV inspection of the older and
largest pipes in the collection systems. Pipes located in difficult to reach locations
will also be investigated as well as associated infrastructure such as manholes,
headwails, and force mains. In anticipation of the necessary work, the City has
requested to enter into a $2.6 million State Revolving Fund (SRF) loan agreement
for the CMOM Implementation Phase II work, which is going through the NHDES
approval process. This contract will be awarded pending the acceptance of the loan
by the City.

ENGINEERING REPORT PHASE
CONTRACT FOR PROFESSIONAL SERVICES
FOR
TREATMENT WORKS

CITY APOMAN OF NASHUA, New HAMPSHIRE

This AGREEMENT made and entered into at HILLSBOROUGH County, New Hampshire, this day of 2021,

by and between City/Town of NASHUA, NEW HAMPSHIRE hereinafter called the OWNER, and HAZEN and SAWYER
hereinafter called the ENGINEER.

WITNESSETH:

WHEREAS, the OWNER intends to continue with Phase Il of the Development and Implementation of a Capacity,

Management, Operation, and Maintenance (CMOM) Program hereinafter called the PROJECT, and
WHEREAS, professional sanitary engineering services are required to prepare an engineering report, and
WHEREAS, such services are of a distinct professional nature and hence not subject to the bidding process,
NOW THEREFORE, in consideration of these premises and of the mutual covenants herein set forth, the OWNER

hereby employs the ENGINEER to furnish the following engineering services in connection with the proposed PROJECT;
and it is agreed by and between the OWNER and the ENGINEER as follows: