Finance Committee

b. Customer acknowledges and agrees that: (a) it has had the opportunity to review tax, wage
withholding and reporting laws and regulations applicable to the Incentive Reward Payments
under the SmartShopper Program; and (b) assumes full legal responsibility for compliance
with such laws and regulations regardless of whether Sapphire Digital is the payer of the
Incentive Reward Payments and shall be solely responsible for determining the form and
method of any income tax reporting and withholding applicable to Incentive Reward

days prior to implementing such changes and shall require mutual consent between Sapphire
Digital and the Customer. Pursuant to the Engagement Plan, Sapphire Digital may send to
Members SmartShopper Program awareness communications, transactional communications
or communications related to the Member’s individual SmartShopper Program transaction or
experience via telephone, email, text and mailings. All printing, materials and associated
postage will be paid by Sapphire Digital as agreed to in the Engagement Plan. To the extent

SmartShopper Services Agreement

This SmartShopper Services Agreement (“Agreement”) is dated January 15, 2022 and is between MDX
Medical Inc. d/b/a Sapphire Digital, a Delaware Corporation, located at 160 Chubb Avenue, Lyndhurst,
Suite 301, New Jersey 07071 (“Sapphire Digital”) and the City of Nashua, located at 229 Main Street
Nashua, New Hampshire 03060 (“Customer”). Sapphire Digital and Customer are each referred to herein
as a “Party” and collectively as the Parties.

SmartShopper

Account: CITY OF NASHUA
Program Date: 07/01/19

May 2022 Performance Report

aaa ENgagement Details (Program to Date)

Activation

Registration Shopping

337

Total HH's Activated

84%

Digital Activation

15%
PAT Activation

Sa Metric Definitions

Metric Name

248
Total HH's that Shopped

335
Total HH's Registered

15%
Digital Shopping

33%
Male Shopper

84%

Digital Registration

25%
PAT Shopping

: Account: CITY OF NASHUA
SmartShopper Program Date: 07/01/19

May 2022 Performance Report

SmartShopper

May 2022 Performance Report

aa COSt-Effective Breakout By Procedure (Jun 2021 - May 2022)

Account: CITY OF NASHUA

Program Date: 07/01/19

Sapphire BOB

: Account: CITY OF NASHUA
SmartShopper Program Date: 07/01/19

May 2022 Performance Report

aaa }OP Procedure Summary (Jun 2021 - May 2022)

Top Shopping Procedures Top Savings Summary

Lab/Blood Work [I 56 Specialty Rx $38,716

Mammogram a: Lab/Blood Work $27,936

Colonoscopy a:

Physical Therapy $23,306

Colonoscopy $9,745

SmartShopper

Account: CITY OF NASHUA
Program Date: 07/01/19

May 2022 Performance Report

SmartShopper

May 2022 Performance Report

Account: CITY OF NASHUA
Program Date: 07/01/19

Executive Summary

Total Population

4,899 Members

2,015 Households

Engagement Summary - Program to Date

2,015

Households

337

Households Activated

248
Households Shopped

107

Households Converted

Program Savings

$312,614

Total Gross Savings

Savings Summary

Timeframe Gross Savings
MTD $10,112
YTD $55,499
PTD $312,614

17%

City of Nashua

Administrative Services Division

(603) 589-3020
229 Main Street - Nashua, NH 03060

To: Mayor Donchess
Finance Committee

Date: June 27, 2022
Re: SmartShopper Contract FY23

This request is for the approval of a contract with Sapphire Digital for the City of Nashua’s
SmartShopper Program for one year.

Funding: Benefits Fund 13.6600.890-— 59600 SmartShopper Program.