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Board Of Aldermen - Minutes - 7/14/2020 - P3

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
3
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 3
Alderman Laws

| am here, | am alone | (audio cuts out).

Alderman Cleaver

| am here, | am alone and | am practicing social distancing.

Alderman Harriott-Gathright

| am present, | can hear you, | am alone and | am practicing social distancing.
President Wilshire
| am here, | am alone and | am practicing social distancing.

Susan Lovering, City Clerk

You have 15 in attendance.
President Wilshire

Thank you. Also joining us this evening Mayor Donchess, Corporation Counsel Steve Bolton and Director
Kleiner from the Administrative Services Division. Did we lose our Clerk?

Donna Graham, Legislative Affairs Manager

Would you like me to read for you?
President Wilshire
Thank you, Donna.

COMMUNICATIONS

From: Lori Wilshire, President, Board of Aldermen
Re: Calling a Special Board of Aldermen Meeting on July 14, 2020

There being no objection, President Wilshire accepted the communication and placed it on file.

From: Kim Kleiner, Administrative Services Director
Re: Assessing Department Update — July 14"

There being no objection, President Wilshire accepted the communication and placed it on file.

ASSESSING UPDATE
President Wilshire

Tonight we have an update on Assessing and | would to recognize Administrative Services Director
Kim Kleiner for the Assessing Update. Director Kleiner?

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Board Of Aldermen - Minutes - 7/14/2020 - P3

Board Of Aldermen - Minutes - 7/14/2020 - P4

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
4
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 4

Kim Kleiner, Director of Administrative Services

Good evening and thank you very much, Madam President, Members of the Board of Aldermen, Members
of the Board of Assessors who have joined us. | am here this evening with Nick Miseirvitch who is the
manager of Infrastructure for the Information Technology Team. We are delighted to give you an update on
what has happened in Assessing since September, which was our last update to you.

If acceptable with the Board, | would like to share my screen for a PowerPoint Presentation.
President Wilshire

That’s fine.

Director Kleiner

So it’s hard to believe that it has been since September since we were last here. But last September when
we joined you, we really focused on five key areas of improvement. We talked about transparency and
customer service. We had implemented changes like putting everyone’s property record card on-line. We
instituted the Assessing Monthly Monitor, how we started televising Board of Assessor Meetings. We
talked about data collection and how we were now issuing sales verification letters to residents to gain
more information from the residents directly. We talked about Assessment Change Notification Letters that
were being issued. We talked about procedures and communication and weekly staff meetings that had
been introduced and Departmental Updates that were given at each Board of Assessor Meeting. We
talked about how Assessors were completing field logs and mileage reports, how we were dealing with
property data accuracy.

Now data inspectors and assessors were now including all activity into our CAMA System and we talked
about how we were going to begin a software update mainly to AP5, an update to our CAMA System which
Mr. Miseirvitch is going to talk about in greater detail later. And we thank him, he’s our expert, that’s for
sure. So after we met, in October, David Cornell of Comell Consultants completed an audit of the
Assessing Department. And this is important going forward, because this really informs you of a lot of the
recommendations that the Assessing Department is looking to implement. Why we feel that his audit is
very important to us is David Cornell is by far an expert in the world of Assessing. So not only has he been
an Assistant Director up at the New Hampshire DRA; a well-respected Assessor in Manchester, but he is a
Senior National Instructor for the International Association of Assessing Officers. He holds a number of
very important and key appraisal licenses and many communities throughout the country look to him for
Assessing Assistance and for some very important audits when they are looking at how to improve their
functions.

We have had the pleasure, since October, of dealing with Mr. Cornell. When he conducted his Assessment
he looked at the visit history of all our accounts. He looked at our Building Permits and Property Record
Card Changes. He did an audit of 100 random sold properties. He came up with this really eight key
recommendations. And these are important and this is what is really forming as our structure as we look
for improvements in our Assessing Department.

So — Complete a Full Measure & List. We knew this. This was back in the management audit earlier in
2019. We had looked at this. We know this is now underway and we will talk a little bit more about that.

Develop a Long Range Schedule. When we say that we are talking about inspections, we are talking about
all the work that Assessing has to do; sales verifications, and how we not only manage the day-to-day
activities of Assessing but how we perform inspections for Building Permit and things of that sort.

Record All Inspections in AssessPro. So when Mr. Cornell performed his audit, what he found was not all
of the assessors were recording their activity within our CAMA System. When an Assessor goes out and
visits a property really they are visiting a property for a number of reasons. They are performing an

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Board Of Aldermen - Minutes - 7/14/2020 - P4

Board Of Aldermen - Minutes - 7/14/2020 - P5

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
5
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 5

inspection for an abatement, they are performing an inspection for a building permit, it could be a recent
sale that they are qualifying. That activity should always be included in our CAMA System with a date and
the reason for that inspection and that hadn’t always been done. So we issued a directive immediately,
even before Mr. Cornell has finished his audit, as soon as he came to us and said that was one of his
findings.

We talked about developing annual inspection goals, recording every building permit inspection, hiring of
temporary data collectors, which we did back last October. We hired a few data collectors from KRT to
assist us with some building permit. He talked about converting to a table-driven depreciation system;
moving away from the EYB or Effective Year Built, which we certainly discussed here at the Board before.
This has to be done during a Full Measure & List and it has to be done with the issuance of a (inaudible).
And then he talked about updating the data collection manual prior to the Full Measure & List and that’s
important to make sure that when you are going into the Full Measure & List, you are using data collection
procedures the same across the board by all data collectors. And we completed that this past February
with Vision.

So | included his audit summary because | think that this is important because while Mr. Cornell did identify
eight areas where we needed improvement, he also noted that some of his recommendations have been
implemented or already had or will have been implemented in the foreseeable future. We already had
plans in place. We had already identified them in the Management Audit and he did note what we felt was
true, that a lot of the issues within the Assessing Department would be handled by completing that Full
Measure & List and we knew that we were already actively moving in that direction.

The Full Measure & List, you can see, we’ve outlined kind of a timetable for you here. The RFP, that
process was through September. Then we had the review and the interviews of the candidates; we drafted
a contract, we went through a contract process with the New Hampshire DRA who are required to sign off
on the contract. It was February before we got to the Finance Committee with the contract and it was
ultimately approved. Since then | am happy to report that the full revaluation is going very smoothly, very
few complaints and we have had few hiccups with COVID in there, but we had the joint update and Vision,
the New Hampshire DRA, our Board of Assessors held a start-up meeting the beginning of March. And
then they began their data collection and as you can see, a couple weeks later, COVID sprang, which
caused some problems with interior inspections and we needed to amend our contract with Vision for the
safety of our residents and for the safety of Vision’s staff.

We did that and that was immediately approved by the DRA and we suspended our interior inspections,
continued with the exterior inspections and the taking of pictures for the property record cards and that has
continued. We have not resumed interior inspections as of yet.

So because the Full Measure & List was required by the Board of Tax & Land Appeals, the City is required
to file a quarterly update with them and the first update which was filed July 7" was included in your
package and that’s what was sent to the Board of Tax & Land Appeals. As you can see, it is quite
thorough, we really walked through all of the bi-weekly reports that we get from Vision as well as an
accurate timeline of everything that has taken place from March to the end of June.

As you can see here, it is moving quite well, we are about 30% done, this is residential only, they have not
begun commercial as of yet. But the important thing to note here is that they have only had 92 refusals. So
out of over 7,500 measures, they've only had 92 refusals to date and that’s very good. Vision is very
pleased, as are we. We do hold bi-weekly meetings with the City and the Vision Project Team. The project
is on schedule as we said, very few complaints, so that’s the first recommendation by Cornell Consultants.

The second one or actually the 7" one on the list but the second one | want to deal with here, was convert
to the table-driven depreciation system. As | said, you won't see that until 2022 and that’s when Vision will
complete that when they move to that section of the revaluation. And here you can see, we presented this
map when June Perry the Project Lead for Vision came to the Board of Assessors in June and that
YouTube Video is up if you wanted to review her conversation and her update to the Board of Assessors.

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Board Of Aldermen - Minutes - 7/14/2020 - P5

Board Of Aldermen - Minutes - 7/14/2020 - P6

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
6
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 6

As you can see by the shaded areas, at this point they had really just started Ward 3, but the residential
properties in Ward 1 and 2 had been completed.

So another area that we wanted to look at was Cornell's recommendation on developing a long-range
schedule and developing annual inspection goals. So we contracted with Cornell Consultants to create a
management data collection tool, which is called Power BI and that’s the analytic tool that we chose to use.
Cornell Consultants is very knowledgeable, they are actually a Certified Instructor on this tool and they
came in and they helped us put together some internal and external dashboards. What it does is it helps
you visualize your data and share insights across your organization. So Cornell Consultants takes this
Power BI System and it is connected right to our CAMA System and they extract the data to create these
dashboards. It can be updated nightly, we have chosen to do it nightly; it could be 2 or 3 times a day, that
is really up to you. We would like to put the external dashboards on our Website for the use of our
residents while the internal dashboards are really providing management information, things that will help
us create those long-range schedules and goals.

I'll give you an example in just a moment, but one of the other things that it is important to note is our GIS
Team is also working on an updated GIS Viewer, so we are dealing with CDM Smith and they are working
on that. They expected to have that ready by now, but the GIS Team was assisting the EOC during the
COVID and they were working on some important tools for the EOC so we put this aside. They are also
working on a new residential comparable sales tool. This is a tool that we were asked to work on by
residents who were completing abatements and were having trouble looking for comparable sales in our
current system. So we actually expect that within the next month.

But back to the Power BI — this is just an example. And this will be connected, this particular dashboard to
our Website. So what it does is, as you can see, it gives you the number of inspections for all years. So
you are seeing 127,000 up in the left-hand corner of the screen. In the right hand corner you can see there
is a dropdown for activity results, if you click in that dropdown it would give you a bunch of different types of
inspections and you could click on that and you will refresh the data and it will tell you by inspection type,
how many have been conducted and when.

In the middle of the screen you will see an activity date. You can change the dates that you'd like to
search. One of the things that we felt that this might help residents with, is as our full revaluation moves
along, you are going to see these numbers jump because now we are going to be out doing inspections of
all of our properties. So we wanted to give residents the opportunity to see that and kind of track it on their
own on our website. These colored boxes that you see, that’s another way. You could click on the box so
a Measure & List is a type of inspection, you could click on that purple box and it will tell you now in the
upper left-hand corner exactly how many of those 127 inspections were Measures & List or how many were
external only or how many were field reviews. So it is an interesting tool, it’s very interactive, and that’s
one that will be available on our website.

The second tool is the average sales price for homes, both the average and the median sale price by year.
So if you see in the middle of the screen the building style, you could choose the building style, again the
data will refresh and it will show you the information based upon that building. You could change the years
that you are searching, you could change what type of verification you are looking for. So do you want to
look at Deeds, do you want to look at MLS Data, do you want to look at certain neighborhoods within. We
felt that this one tool that may help, again, our residents when they are searching for that abatement
information. Other people that may find this data informative would be real estate appraisers, things of that
sort. So those are two of the tools that will be accessible on the website.

Now | am going to turn it over to Nick Miseirvitch who is going to talk about the BP5 Upgrade. Nick?

Nick Miseirvitch, IT Department

Thank you, Director Kleiner, Madam President, Members of the Board of Aldermen, Members of the Board
of Assessing. Alright so when we started this project, | had to become familiar with both the new system

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Board Of Aldermen - Minutes - 7/14/2020 - P6

Board Of Aldermen - Minutes - 7/14/2020 - P7

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
7
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 7

which we refer to as AP5 and the existing system that the Assessing Department has been using for

several years which we refer to as Classic. So right off the bat, AP5 has a much improved user interface
over the Classic CAMA System. It is easier and friendlier to use, and it is also gives a full screen view of
the system as opposed to a tiny window as in Classic. So our staff can see more information at one time.

There are multiple ways to search for information, which | have a slide that | will show later on what this
entails. It also has autofill dropdowns, so as soon as you type information that you are searching for, the
dropdown will automatically find anything that matches that. So, again, a lot easier and quicker to find
information. We can open any section and have multiple sections in for quick display. So instead of
toggling back and forth as we had to do in the old system, it’s all right there, right in front on the main
screen for our staff to click through and get to whatever they use most often. Info for past years is quickly
accessible without having to switch to a different data base. Again, with AP 5, everything is in a single
database, all past years. In Classic, each year had its own data base. So we are much better off with AP5
as the Assessing Department can quickly go back to historic information if they are researching any sort of
issue that arises.

With that, the new system also has the ability to change the color scheme for what they are looking at, the
user interface, so it brings the attention of a different year if they are not in the current year so they know
right away if they are where they need to be. It has improved filter capability. The filter function in the old
system was not that great. The new one is much more powerful and it is very easy to use. It is based on
what they call sequel queries, which is the data base that the City uses and this application is hooked into.
There are also new tools such as Lookup Grid, which again, very powerful can look up a lot of data with
very few clicks. The staff is really excited about that feature. They use it quite a bit.

Historic images and sketches are preserved for previous years. In AP§, this is all in the database. It is not
separate files like the old system. So you can have an image and sketch for a particular property for 2018
and then you can have a new sketch and an image for 2019 and the database keeps track of all that
information. So as staff looks back, they can see the gradual changes all in the same system. And also we
can hide closed accounts using the simple check box. That’s important so we don’t necessarily need to be
recording on accounts that have been closed, but it’s good to have that historic information at the tip of your
fingers.

Alright, Kim can you — alright so here’s a screen shot and yes you will see my name, | am a citizen of the
City of Nashua and | consent to have my information displayed so we don’t run into any problems. So the
Year Toggle, that’s where you would switch back for the current year versus previous years, as well as
going forward, you can also program information for future (audio cuts out) which will be very helpful
because then like at the end of the year at tax season ordinarily the staff would have to wait until the tax
process has been completed. With AP5, they don’ have to wait, we can set the new year and they can
start entering information for the future.

The Hide Closed Accounts is just a simple check box whether they are displayed or not. In the purple, this
is what | was referring to as multiple ways you can search for information; the account number, personal ID,
the street, or the owner. Here is a screen shot of a couple examples of the sections that can be pinned and
it is based on whatever staff is working on the most. So on the top you have the account detail, you have
the building section, the land section and special features and yard items. Another person could have the
exemptions, appeals, permits and the owners. The sky is the limit, whatever information that they use
most, they can have pinned. And if they are not using it at any one time, they can simply close that and
then reselect it which is on a menu which was not included in the slide unfortunately.

Here is the filter function, we can select just about any field in the database as you see on the left hand
side, those are the different tables, you simply expand them to get to the fields, the create the expression,
put in a value that we are looking for such as | want all building permits that were created for 2020. | build
that query and hit the query button and it gives that result in the filter result in the bottom right hand side.
What Assessing can do next is save that filter and the system will navigate through just those parcels or

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Board Of Aldermen - Minutes - 7/14/2020 - P7

Board Of Aldermen - Minutes - 7/14/2020 - P8

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
8
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 8

accounts that meet that criteria so they don’t have to go keep searching for it over and over again, it will be
right there for them, just scroll through everything.

Another nice feature with AP5 is everything is exportable to Excel. So they do a filter on something and
they can quickly export that information to an Excel Spreadsheet. Along with the upgrade comes enhanced
security, it’s now integrated with the City’s Window's Accounts, so no additional passwords for users to
remember. This is referred to a Single Sign On. So it’s great for IT so we can quickly manage who has
access to the system so as people come on or as people leave the City, we can quickly take care of that
within our normal duties. We do not have go and remember the take care of some other authentication
mechanisms. Permissions are now based on roles instead of individuals for easier maintenance. So an
example like the clerks will have certain permissions that they are allowed to do, the Assessors will have
certain permission that they are allowed to do. We can do it by read only, we can control who can create,
we can control who can modify and we can control who can delete any record in the system.

There’s increased granularity, we can do the permissions down to a field. We don’t have to do a specific
form or table as was the previous table. We can go down to the field level, which is very nice and makes
life much easier for IT, because that is less stuff that we have to fix in case someone does something that
they shouldn’t do. We have the ability to make the field required before a save can be made, so this is
good as we re-write the procedures so there is certain information that we want to capture and it forces
whoever is entering that information to add that particular info. So again, we have it tracked for historic
purposes. Anything that is changed in the system is now audited so we can see what fields were changed
by who and when. Previous years are easily locked down to prevent changes being made, for example, as
soon as we prepare the system for December tax bills, we put that year in read only status so no one can
make any changes. Again, we can keep the future year open to create additional changes. So it keeps
them working, we don’t have the time lapse that we had with the Classic version.

And finally, where we currently stand with the integration. We conducted dual entry in the old and new
systems for 3 months to verify functionality. This gave the staff time to become familiar with the new
system, where things were located. It gave us the ability to make sure that the new system is calculating
things the same way that we were being done in the old system. AP5 has been integrated with the City’s
new Building Permit Application, Civicgov. So the two systems are passing data back and forth as new
accounts are created, they get passed up to Civicgov as permits are created by the Building Department,
they come into AssessPro. Also, it has been integrated with the City’s GIS System, so the multiple maps
that we have on-line. It is feeding information out to that on a daily basis, so that information is updated
daily so a citizen can go to any one of our GIS maps that contain information, Assessing Information and
see the current information.

It has also been integrated with the City’s Tax Collection System, MUNIS so we can process the
information and send it to the Tax Department and they can upload it for the tax billing cycle. Importantly
we removed the dependency on Admins for the exemptions and credits process. And the final dependency
on Admins for the abatement process will be converted by the end of this month. We are in the process of
just verifying that, well actually not verifying creating the same type of file that MUNIS needs for the
abatements. We are also implementing mobile tablets for data entry in the field. This will be completed by
end of July which will allow the Assessors to make changes right in the field. So as they go out on an
inspection they don’t have to write on a piece of paper and bring it back, they make the changes right in the
system and it is live. So as soon as they make that change it is there for the rest of the team to act on it.

The MS1 Report that we file with the State matches that of the old system for December 2019 and the July
2020 tax bills. This was important because we needed to make sure we are providing the same
information out of both systems. We are also working with Patriot to develop a custom property record card
that is easy to read for both citizens and Assessors. This is also planned to be done by the end of July.
There’s information on their base card that the City does not use. So it is pointless to have it display. We
want to have the information displayed that is important for us and our citizens. We are also upgrading the
over-the-counter application that citizens use to look up current information when they come into City Hall,
I’m sorry, I’ve got to slow down here, wrong slide, OK there we go.

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Board Of Aldermen - Minutes - 7/14/2020 - P8

Board Of Aldermen - Minutes - 7/14/2020 - P9

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
9
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/boa_m__071420…

Special Board of Aldermen 7-14-2020 Page 9

This will be completed by the end of August so it is going to be a snap in to the new system, very different
from how the old system is. It is going to be the same look and feel as staff has and with the ability to look
up the information as was done in the past. Alright, Kim, that’s all that | have.

Director Kleiner

Thank you, Nick. So this was a really large project and one that we could not have gotten completed
without Nick’s help, without that of IT. There was a lot of testing, it went a little longer than we thought but |
have to say that we had to be sure, there was no room for error here, so there was a lot of testing by a lot
of different Assessors and IT and we thank them for that. | am going to move a little quicker, because |
know you have a Full Board of Aldermen Meeting to get to.

Important to note, tomorrow night at Finance Meeting, you will see a contract in front of you for
Consultant/Assessing Supervisor that we hope the Finance Committee will pass. Rex Norman is not
unknown to the City, he worked for us years ago and served on our Board of Assessors and has been the
Chief Assessor for Windham for a number of years. And we believe that while we are still looking for a
Chief Assessor, that search has not stopped, that Mr. Norman will provide us with great technical advice.

Also there were — you know COVID set everyone back a little and some changes needed to be made for
COVID so we had some temporary policies that needed to be implemented for abatements and building
permits and those were approved by our Board. As Nick noted, we are still working on the tablets and we
are going to have our first instructional use with our Assessors this Friday. And then, again, tomorrow night
at Finance you are going to see a contract with Inception Technology. This is for the scanning of all of our
property record files. One thing that we found during the COVID working remote experience was that our
Assessors really needed access to these files. So we are looking at using Docuware Software to make
theses records easily accessible to our staff remotely. So while they are on those tablets and they are
working directly on the CAMA System, they can also pull up a full property record file and have that
information in front of them.

It is important to note and everyone always seems very interested in the number of abatements that we
receive. So for 2019 we are going to see a drop, we had 164 versus the 393 from 2018 which was an
update year. | take this as an indication and that is one that we are happy to see when those abatements
go down.

Moving forward, it has been asked a lot so what do our Assessors do during a Full Revaluation? No, we
don’t get time off. Their workload does not actually decrease. Our Assessors have a lot of required
training for their Certification which we have been holding off on because of the AP5 Upgrade. We needed
all staff in. We had a number of changes as you can see from September's update to this one. So they
need to get out there and get that required Certification. We have Professional Development that we have
lined up both with the NHAAO and then some with IAAO. Some of our Assessors are interested in taking
some appraisal courses and we strongly advise our Assessors to have more professional development and
education as we do all our staff.

We have building modifications coming up, building of a new customer service area including ADA access.
We are going to get some of that Power BI that we talked about earlier, we are all going to learn that and
become experts and we are going to deal with the whole revaluation. We have to monitor the project, we
have to meet with them, we have to provide property record cards, weekly building permits, attend weekly
meetings. The Assessors work with Vision every day of the project.

Then we have to build our cyclical inspection process, we have to develop that so when the Full
Revaluation ends, we have a process of how we are going to ensure that all of our properties are inspected
over a period of time. One of the goals, one of the strong goals from Cornell Consultants that needs to take
place at the end of this reval.

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Board Of Aldermen - Minutes - 7/14/2020 - P9

Board Of Aldermen - Minutes - 7/14/2020 - P10

By dnadmin on Sun, 11/06/2022 - 23:07
Document Date
Tue, 07/14/2020 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Minutes
Meeting Date
Tue, 07/14/2020 - 00:00
Page Number
10
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Special Board of Aldermen 7-14-2020 Page 10
So Madam President, | am sorry we are a little long, but we can take any questions.
President Wilshire

Thank you, Director Kleiner. Does anyone on the Board have questions for Director Kleiner? Alderman
Clemons?

Alderman Clemons

| do. Thank you, it’s actually not a question, | just wanted to say that | really appreciate the update from the
staff, the open and transparency of everything. | think that you are doing a fabulous job. You’ve answered
all of my questions. | don’t need to ask you anything because you have covered it all. Thank you very
much for your dedicated service to our City. Thank you.

President Wilshire

Anyone else? Alderwoman Lu?

Alderwoman Lu

Yes, | have several questions. Thank you, Madam Chairman. You know | had like several items that |
wasn’t familiar with and at this point it took a lot longer than | expected and | don’t know what to focus on.
For instance, you mentioned that GIS has been assisting EOC during the COVID and I’m not sure what
EOC is.

Director Kleiner

Emergency Operations Center.

Alderwoman Lu

OK. And the 92 refusals, what were they refusing? It was mentioned that there were 92 refusals which
was really good.

Director Kleiner

Yes, so when Vision’s data collectors approached the door, it is their practice to knock, they step back 6
feet, they inform the resident that they will be measuring the outside of the property and that they will be
taking some photographs that will be included on our property records. Those 92 residents chose not to
have the data collectors measure their property, they refused.

Alderwoman Lu

That was just — can | follow up, Madam Chairman?

President Wilshire

Alderman Lu.

Alderwoman Lu

So that was just to measure the exterior. So in the case that that happens, | know that in the past it was

discussed that at last resort we would have to have | don’t know the legal word, something. So we can’t
just measure that without their permission huh? That would require a warrant of some type?

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Board Of Aldermen - Minutes - 7/14/2020 - P10

Board Of Aldermen - Agenda - 12/13/2016 - P9

By dnadmin on Sun, 11/06/2022 - 21:33
Document Date
Tue, 12/13/2016 - 00:00
Meeting Description
Board Of Aldermen
Document Type
Agenda
Meeting Date
Tue, 12/13/2016 - 00:00
Page Number
9
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ORDINANCE O-16-021

(4) One Commissioner shall be a representative of the Mayor's office, who
shall be appointed by the Mayor and confirmed by the Board of Aldermen.
The term of the Mayor's representative Commissioner shall be at the
pleasure of the Mayor.

(5) The terms of the Commission-members volunteers who are appointed by
the Commissioners shall be at the pleasure of the Commissioners but shall
last for no longer than the end of the fiscal year in which they are
appointed.

B. Purpose. The Review-and-Comment Commissien-Citizens Advisory Commission
for Community Grants shall consist of an appropriate number of subcommittees
as determined by the Review-and-Comment Commission Citizens Advisory
Commission for Community Grants Chair, but no fewer than three
subcommittees, which shall review the funding requests of local human services
agencies and comment on those requests to the Mayor and Board of Aldermen.
The purpose of each subcommittee is to review an agency's request proposal,
meet with representatives of the agency, vote on a recommended funding level,
suggest conditions to be met by the agency receiving the funds, and report its
findings to the Commission as a whole. The Review-and-Comment Commission
Citizens Advisory Commission for Community Grants will later forward its final
recommendations to the Mayor and Board of Aldermen.

Cc. Procedures.
(1) Prior to December 1 of each budget year, the Chairman of the
Commission shall provide a schedule to the Board of Aldermen. The

schedule shall include at least:

(a) An initial meeting of the Commissioners at which meeting the
Chairman of the Commission shall be elected;

(b) An orientation session for the Commissioners with the Mayor,
Human Affairs Committee, Urban Programs Department, and
volunteers invited to review the City’s consolidated plan;

(c) Posting date of application;

(d) Submission deadline for application; and

(e) Final session of commissioners.

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Board Of Aldermen - Agenda - 12/13/2016 - P9

Finance Committee - Agenda - 1/19/2022 - P51

By dnadmin on Sun, 11/06/2022 - 21:39
Document Date
Thu, 01/13/2022 - 13:22
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 01/19/2022 - 00:00
Page Number
51
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change order or the fully executed OWNER Purchase Order shall control over the terms of the
Proposals

ARTICLE 2— WORK TO BE PERFORMED

Except as otherwise provided in this contract, CONTRACTOR shall furnish all services, equipment,
and materials and shall perform all operations necessary and required to carry out and perform in
accordance with the terms and conditions of the contract the work described.

All applicable permitting to be secured by contractor or sub-contractor prior to commencement of
work at 11 Riverside St., Nashua, NH 03062

Description of Work:

e Prepare a preliminary plan of work required for review with the city team including Building.

Safety, Facilities and Plumbing Inspection. A stamped plumbing plan will be provided.

Remove finish flooring as needed in Kitchen, toilet rooms and hallway.

Remove asphalt sidewalk and excavate down to sewer connection.

Scan, Sawcut, Vac and remove concrete off site.

Remove interior drywall as needed to access plumbing lines.

Hand Excavate for new sewer piping.

Remove fixtures and save for reinstallation.

Remove 4” cast iron waste piping for the interior bathrooms to the exterior sewer connection

with approximately 80 linear feet of underground Schedule 40 PVC 4” piping that will be

reconnected to existing venting. (Per code: All PVC plumbing passing through concrete

footings or foundations shall include a relief arch or sleeve.)

e Backfill with sand and crushed stone to support the new pipe.

e Replace concrete floors to match existing.

e Replace floor finishes to match existing as close as possible. In Toilet Rooms, all sheet vinyl.
flooring and base will be replaced. VCT in hallway and Ceramic Tile in kitchen will be
patched.

Replace interior drywall structures as needed.

Paint interior walls as needed corner to corner on affected walls.

Replace asphalt sidewalk as needed. This will be a patch, not the entire walk.
Complete all inspections for project per permits, including Final Inspections.

ARTICLE 3 — PERIOD OF PERFORMANCE

CONTRACTOR shall perform and complete all work by May 31,2022 _ which date shall only be
altered by mutually approved written agreement to extend the period of performance or by termination
in accordance with the terms of the contract. CONTRACTOR shall begin performance upon receipt
of an Executed Contract and a valid Purchase Order issued from the City of Nashua.

ARTICLE 4— CONTRACT SUM

Subject to additions and deductions by Change Order, the OWNER shall pay CONTRACTOR, in
accordance with the Contract Documents, the Contract Sum of:

($ 98,366.00) Dollars

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Finance Committee - Agenda - 1/19/2022 - P51

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