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Fire Department Master Plan Nashua, NH

Project Team Assignments

Emergency Services Consulting International has assigned the following associates to the project. All
team members will be available for the duration of the project. Along with the project team, ESC1's full-
time staff will be available to assist on the project as needed. Detailed information on the background
and qualifications of each member of the team is provided.

The selection and experience of the project manager is important to the success of this project. ESCI is
offering a project manager who will:

* Assist in the development and coordination of a project work plan.

° Have the ability to work closely with your representatives.

« Facilitate project team meetings to share project findings and ideas.

e Provide direction based on experience in similar situations, and knowledge of organizational staff
analyses.

| Project Assign

® Project Oversi ht : i
Stuart McCutcheon 1 g i

Eastern Regional Manager » GIS/Mapping
> Service Delivery

« Project Management
Mary-Ellen Harper J 9

Project Manager * Governance and Administration

° Operational Efficiencies

Adam Poirrier Human Resources

Associate Consultant * Personnel Management
Robert Graff « Staffing Deployment
Associate Consultant ° Financial Resources
Jo-Ann Lorber *

Training and Competency
Associate Consultant

ES Emergency Services
Consulting International

Fire Department Master Plan

Nashua, NH

Project Team Experience Summary

Stuart McCutcheon, Eastern Regional! Director

Stuart McCutcheon is the Eastern Regional Director for Emergency Services Consulting
International (ESCI). Stuart began his fire service career in 2005. He served in six different
.. fire departments in Florida and held the ranks of Fire Fighter, Lieutenant, Assistant Chief,
Emergency Manager and Fire Chief. Stuart served as the Fire Chief in each the City of
Davenport, Auburndale and Haines City before joining ESCI. Stuart brings a unique

.] combination of education, experience, and technical expertise to ESCI. Having worked in
both combination and career fire departments, he possesses a demonstrated record of

professionalism and a commitment to excellence. In addition to fire administration and management
accomplishments, Stuart has substantially contributed to the Institution of Fire Engineers and Florida State Fire
College through the development of GIS analytic tools and maps to support the missions of both organizations.

Current Educational Pursuit

Master of Graphic Information and Science Administration: University of West Florida, Pensacola, FL

Educational Background

e

Master of Public Administration: University of Central Florida, Orlando, FL

Graduate Certificate in Emergency Management and Homeland Security: University of Central Florida Orlando, FL
Executive Fire Officer Program: National Fire Academy, Emmitsburg, MD

Bachelor of Science Psychology: University of Central Florida, Orlando, FL

Associate of Arts: Polk Community College, Winter Haven, FL

Associate of Science in Fire Science: Polk State College, Winter Haven, FL

Chief Fire Officer and Fire Marshal Designations: Commission on Professional Credentialing, Chantilly, VA

Fire Officer IV: National Board on Fire Service Professional Qualifications, Quincey, MA

Professional Experience

Eastern Regional Director: Emergency Services Consulting international
Project Manager: Emergency Services Consulting International

Consultant: Emergency Services Consulting International

Fire Chief and Emergency Manager: City of Haines City Fire Department, FL
Fire Chief: City of Auburndale, FL

Fire Chief: City of Davenport, FL

Relevant Experience

Past Chair, Executive Fire Officers’ Section, Florida Fire Chiefs Association
Membership Committee, Institution of Fire Engineers, USA Branch

Past Vice President, Polk County Fire Chiefs’ Association

Immediate Past Chair, Polk County GIS Users’ Group

Former Emergency Manager for Haines City, Florida

Commission on Professional Credentialing Peer Reviewer

instructor: Florida Division of State Fire Marshal, Florida State Fire College

Associated Professional Accomplishments

Lead GIS and data analyst for ESCi.
« Co-Creator of the ISO Benchmark Study.
e Developed material for use in Community Risk Reduction courses for National Fire Academy.

ES Emergency Services

Consulting Internationat i)

Minnetonka Big Willow Softball — Minnetonka, Minnesota, USA — LED light source

Fire Department Master Plan Nashua, NH

Mary-Ellen L. Harper MPA, EFO
Project Manager

Summary of Qualifications

Mary-Ellen Harper has more than 27 years of experience in the career, combination, and
volunteer fire service serving in a variety of levels within state and local agencies in the
northern and southern United States. Prior to coming to work for ESCI, she served the Florida
Division of State Fire Marshal as the Executive Development Programs Manager responsible
for developing and instructing the Fire Officer lil, Fire Officer IV, and Fire Code Administrator
Programs for the State of Florida, Her experience also includes serving in four different fire
departments in Connecticut, including 15 years as Director of Fire & Rescue Services for the

: a City of Farmington Fire Department, a 175-member combination fire department, as well as
teaching and developing EMS, Fire Instructor, and Fire Officer Programs for the Connecticut Fire Academy.
Mary-Ellen is an Adjunct Lecturer of Fire Science for the University of New Haven Henry C. Lee Institute of Forensic
Science and a contributing writer for a number of fire service textbooks including the 4" Edition of the IFSTA Chief
Officer Book.

Mary-Ellen’s primary areas of expertise include master planning, strategic planning, policy development,
community risk reduction planning and implementation, training, and professional development of personnel.

EDUCATIONAL BACKGROUND AND CERTIFICATIONS

»® Executive Fire Officer, National Fire Academy, Emmitsburg MD

@ Masters of Public Administration with a Concentration in Personnel and Labor Relations,
University of New Haven, West Haven CT

¢ Bachelors of Science Fire Technology with a Minor in English and a Concentration in Writing,
University of New Haven, West Haven CT

e = Fire: Fire Fighter | & Il; Fire Service Instructor I, il and tll; Fire & Life Safety Educator;
Fire Department Safety Officer; Fire Officer |, II, lil, and IV.
Medical: Emergency Medical Technician; Emergency Medical Service - Instructor; CPR Instructor-Trainer
Hazardous Materials: NFPA 472 Hazardous Materials Technician
Fire Marshal: Fire investigator; Hazardous Materials Inspector; Life Safety Code Inspector

PROFESSIONAL EXPERIENCE
e Project Manager and Consultant, Emergency Services Consulting International
Program Manager, Executive Development Programs, Florida Division of State Fire Marshal
Director of Fire & Rescue Services, City of Farmington, CT
Adjunct Instructor / Course Developer, Connecticut Fire Academy
Deputy Fire Marshal and Fire Fighter, Blue Hills Fire District, Bloomfield, CT
Volunteer Fire Fighter and EMT in West Haven, CT and Colchester, CT
Volunteer EMT Bloomfield Volunteer Ambulance, Bloomfield, CT

¢ 2 @® @ @ @

ASSOCIATED PROFESSIONAL ACCOMPLISHMENTS
e Appointed Lead Advocate for the State of Florida by the National Fallen Firefighters Foundation
Everyone Goes Home Program, 2018.
© Co-Chair of the Connecticut General Assembly Emergency Medical Services Primary Service Area Task Force
(Appointed by the Speaker of the House of Representatives), 2013.
® Chair of the Fire Department Recruitment and Retention Task Force (Appointed by the Colchester, CT
Board of Selectmen), 2012.

Complete CV available upon request

ES Emergency Services ne
Consulting International Po sD

Fire Department | Master Plan _ Nashua, NH

Adam Poirrier 2.5, £Fo
Associate Consultant

Results oriented, hands-on professional with a successful record of accomplishments
in municipal government fire and emergency medical service environment. Strong
background and experience in budgeting, purchasing, personnel affairs, training,
resource management, customer service, visioning, labor relations and negotiations,
incident command, emergency management, fire prevention and inspections, and
emergency response with a focus on effective relationships, results, and accuracy.
Major strengths include strong leadership, relationship and employee development

and mentoring, excellent communication skills, critical thinking, problem solving, competent, strong,
team-player, with dutiful respect for compliance in all regulated environments.

Educational Background & Certifications

e

Master's Degree in Public Administration — Troy University (Completion October 2019)
Bachelor of Applied Science Degree in Public Safety Administration — St, Petersburg College
Executive Fire Officer (EFO) — National Fire Academy

Firefighter 1 & 2, Fire Officer 4, instructor 3, Inspector 2, Investigator 1, Live Fire Instructor 2

ACE /IAFC / \AFF Fire Service Peer Fitness Trainer

Professional Experience

District Fire Chief — City of St. Pete Beach Fire Department
Fire Instructor — St. Petersburg College, Fire and Public Safety Training Center
Lievtenant (Shift Supervisor)/Paramedic (Retired) — City of Gulfport Fire Department

Relevant Affiliations

Member — international Association of Fire Chiefs
Member — Florida Fire Chiefs Association
Former Local 747 Executive Vice President — International Association of Firefighters

Published Material (Topics)

e

o

Leadership

Overtime Reduction

Post Incident Analysis

Community Risk Reduction (Fall Prevention)

Strategic Planning

Complete CV available upon request

ES

Emergency Services
Consulting International

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Fire Department Master Plan Nashua, NH

Robert W. Graff Jr.

Senior Associate/Project Manager
Summary of Qualifications

Robert has spent the last 22 years developing the knowledge, skills, and abilities to lead
organizational change and foster an environment of continuous improvement. He started as a
firefighter/paramedic in 1996 and has spent over 20 years serving the 330,000 citizens of Marion
? County, Florida, Currently Robert serves as a district chief for Marion County Fire Rescue

i overseeing seven career and three volunteer fire stations. Rising through the ranks to the
current program manager and task force leader for Florida’s Urban Search and Rescue Task Force 8, a 72-person
state deployable asset, Robert has deployed in multiple natural disaster situations. He delivers solid management
and labor union leadership combinations having served as a local union president for 10 years, Gator Council union
vice president for 12 years, and company officer for the 12 years prior to his current assignment.

Robert has a diverse background of both technical and educational achievements that include a Bachelor's
Degree from the College of Central Florida in Business and Organizational Management with a specialization in
Public Safety Administration. Robert holds two Associate’s Degrees one of which is in Emergency Medical
Services. He currently holds a National Board of Professional Qualifications Accreditation as a Fire Officer IV and
serves as a Florida State Fire Service Instructor Il! at the Florida State Fire College. Robert regularly consults and
instructs as a subject matter expert for topics in technical rescue and hazardous materials.

Educational Background

« National Board of Professional Qualifications Accreditation for Fire Officer IV

* Bachelor's, Organizational Management/Public Safety Administration, College of Central Florida

» A.A., Associate in Arts, Central Florida Community College

« A.S., Associate in Science, Emergency Medical Services, Central Florida Community College

+ Extensive training in fire department administration, fire ground command and control, special
operations, emergency planning, management, and safety

Professional Experience

Associate Consultant, Emergency Services Consulting International

District Chief, Marion County Fire Rescue

e Program Manager/Task Force Leader, Florida Urban Search and Rescue Task Force Eight
e Subject Matter Expert/Instructor, Advanced Training and Education Consultants, Inc.

« State of Florida Fire Service Instructor Ill, Florida State Fire College

e = Firefighter/Paramedic since 1996, Marion County Fire Rescue

Relevant Experience

President, The Professional Firefighters of Marion County, Locai 3265
Vice President, Gator Fire Council

Executive Council Member, The Florida Professional Firefighters
Affiliate Leader, The International Association of Firefighters

o @ 8

Associated Professional Accomplishments

Lead negotiator for six consecutive collective bargaining agreements spanning over 10 years
Union representative for feasibility study of fire department consolidation under the Sheriff
Union representative for consolidation of countywide ambulance service under the FD
Founding Board of Directors, Marion County Firefighter Benevolence Fund

e@ ¢ @ 0

Complete CV available upon request

Emergency Services pr mene mem me ae 36
ES Consulting International :

Fire Department Master Plan Nashua, NH

Jo-Ann Lorber pa, EFO, CFO, CEM, MiFireE
Associate Consultant

Jo-Ann Lorber is an Assistant Chief for the City of Fort Lauderdale, Florida. She has
been with Fort Lauderdale Fire Rescue since January 1996. She has worked her way
_ through the ranks: Firefighter/Paramedic, Driver-engineer, Lieutenant, Captain,
Battalion Chief and Assistant Chief. As the Grant Manager for Fire Rescue, she has
been awarded and managed over $9.9 million dollars. The grants that she has been
awarded and managed are as follows: County and State EMS grants, Metropolitan
Medical Response Systems (MMRS); Urban Area Security initiative (UASI); Assistance
to Firefighters (AFG); FEMA Port Security Grant; and Firehouse Subs.

Professional Experience

e Assistant Chief/Homeland Security, Fort Lauderdale Fire Rescue

e Battalion Chief/Assistant Fire Marshal, Fort Lauderdale Fire Rescue, Fort Lauderdale, Florida
e Battalion Chief/Emergency Manager, Fort Lauderdale Fire Rescue, Fort Lauderdale, Florida
e Captain EMS Bureau, Fort Lauderdale Fire Rescue, Fort Lauderdale, Florida

Educational Background

© Naval Post Graduate School, Center for Homeland Defense & Security — Executive Leaders
Program, Monterey, CA

e Fire Service Executive Development Institute, [AFC, Chantilly, VA

e Executive Fire Officer's Program, National Fire Academy, Emmitsburg, MD

e Master of Arts in Public Administration, Florida Atlantic University, Boca Raton, FL

e Bachelor of Arts in Public Management, Florida Atlantic University, Boca Raton, FL

e Associate of Science in Fire Science Technology, Broward Community College, Davie, FL

® Associate of Arts in Liberal Arts, Broward Community College, Davie, FL

Relevant Experience

e Chair, Executive Fire Officer's Section, International Fire Chiefs Association
e Emergency Manager for the City of Fort Lauderdale
® Program Manager for Category 5 for Commission on Fire Accreditation International

Associated Professional Accomplishments

e Published author - articles published in Fire Chief, IAFC’s On-Scene, Firehouse, Fire
Engineering, Florida Fire Chiefs Association magazine

e Certified Emergency Manager — International Association of Emergency Managers

Chief Fire Officer Designation — Center for Public Safety Excellence

Member — International Emergency Managers Association

Member - Florida Emergency Preparedness Association (FEPA)

Terrorism Liaison Officer — Fort Lauderdale Fire Rescue

o ¢ @

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Fire Department Master Pian

Nashua, NH

Appendix A: ESCI Examples of GIS Maps & Images

The following represents examples of GIS maps and other images created by ESCI for previous projects.

Incident Density Example ISO Engine Company Deployment Example

G&G feehuoy

lnc acert Density: bex.cfents s $3 Mee ow oeveet

a eh get cat as ie ninweat

eee IAT OM Hose Roads
Reads within 1S diag of

abreturey 23.2mites

Rercenta ze of Covernge:

Study Area Example Community Risk Flood Map Example

Fart atpery Bear Fe

Ee CAE gees seats

a TERE Ohsnerd yea of Fioacing
fe Mysva tach Fur Sontentd *

GA esa btovcizsl tour teey ‘

EOD rhion County Rrendery

zm eee
=e =,

ESC Emergency Services re eo og
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Fire Department Master Plan

Travel-Time Chart Example

Cagine ¢y
Engine 42
Engine a
Madi ay
Mediz ga

Metcar

Nashua, NH

Cost Per-Capita Chart Example

wo

ood i200
RANTrwel Fines Urban

xeéen

Incident Types Chart Example

ze

zo.t

Wicene Response § — 1 interfaciity Trameports

Emergency Services

ES

R1S00 F180
ce Suburben wRurel

2015
‘Interepa sSandy a Mtl Ad

Consulting International

7016

GEMS Only ft Fires & Others

Fire Department Master Plan Nashua, NH

Service-Demand by Fire Station & Year Budget Analysis Example
80 1,060,000
Ld
900,000
eed
3700 KOO
8: 700,000
ve woan
ue
soo 00
tam] - OO.
4300 ~ - 00.00
Sal
700,000
-=
- 200.000
ow FY 2011 F¥ 2012 FY 2013 FY 2014 FY 20
~ em AR Revenue emer SMHCEMS Contract
Parton ay ster ar Sarton 47
P1014 WAUIS BING os > Operating Expenses > near (Operating Expenses}
ES Emergency Services ST oT NS 30
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