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having a fully interoperable notification service with both the State of NH and the City of Nashua, both utilizing the
CodeRED infrastructure.

The Emergency Management Director and the Emergency Notification Committee recommend awarding the contract
in the amount of $66,000 to Emergency Communications Network, Ormond Beach, FL.

Thank You,

y
/

Justin Kates

CC: J. Griffin J. Graziano

AUTHORIZED

INFORMATION TECHNOLOGY SCHEDULE PRICELIST
GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
EQUIPMENT, SOFTWARE AND SERVICES

‘The web-based CodeRED® service, from Emergency Communications Network LLC (ECN), was designed specifically to enable
local government officials to record, send and track personalized voice, email and text messages to thousands of citizens in
minutes, as well as to staff members, students or other internal notification uses. The proprietary mapping technology and patented
delivery methods employed by ECN add to the value of this affordable, high-speed notification system that has been in operation

since 1998 and is currently used every day by clients from coast to coast.

- SPECIAL ITEM NUMBER 132-32 - TERM SOFTWARE LICENSES

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and
technology to maintain the operability and usability of the software product. It may also include other no charge support that are
included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs,
discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email

and/or web-based general technical support for user’s self diagnostics.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package.

These examples are considered software maintenance as a service.

FSC CLASS 7030 - INFORMATION TECHNOLOGY SOFTWARE

Large Scale Computers

Operating System Software
Application Software

Electronic Commerce (EC) Software
Utility Software

Communications Software

Core Firiancial Management Software
Ancillary Financial Systems Software

Special Physical, Visual, Speech, and Hearing Aid Software

Microcomputers

Operating System Software
Application Software

Electronic Commerce (EC) Software
Utility Software

Communications Software

Core Financial Management Software
Ancillary Financial Systems Software

Special Physical, Visual, Speech, and Hearing Aid Software

General Services Administration

Federal Acquisition Service

Pricelist current through Modification # , dated

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the

GSA Advantage! System (http://www.gsaadvantage.gov).

Emergency Communications Network, LLC

780 West Granada Blyd
Ormond Beach, FL 32174
866-939-0911
ECNetwork.com

Contract Number: GS-35F-0253 W

Period Covered by Contract: 2/17/2010 — 2/16/2020

Table of Contents

Table of Contents

Information for Ordering Activities

Terms and Conditions Applicable to Term Software Licenses
(Special Item 132-32)

USA Commitment to Promote Small Business Participation
Procurement Programs

Product Pricing

Page 2

Pages 3-8

Pages 9-1]

Page 12

Page 13-18

Page 2

INFORMATION FOR ORDERING ACTIVITIES
APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance Smail Business
Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be
placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three
schedule contractors or consider reasonably available information by using the GSA Advantage! ™ on-line shopping service
(www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage!™ and the Federal Acquisition Service Home Page
(www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established smail business goals. It
should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those
considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more
items at the same delivered price will satisfy their requirement.

1. GEOGRAPHIC SCOPE OF CONTRACT:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.
Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas
activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S.
Territories. ,

Offerors.are requested to check one of the following boxes:
[ ] The Geographic Scope of Contract will be domestic and overseas delivery.
[ J The Geographic Scope of Contract will be overseas delivery only.
[X] The Geographic Scope of Contract will be domestic delivery only.

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

Emergency Communications Network, LLC
780 West Granada Blvd
Ormond Beach, FL 32174
866-939-0911
ECNetwork.com

Contractor must accept the credit card for payments equal to or less than the micro-purchase for oral or written orders under this
contract. The Contractor and the ordering agency will use the credit card for dollar amounts over the micro-purchase threshold
(See GSAR 552.232-79 Payment by Credit Card). In addition, bank account information for wire transfer payments will be
shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

866 939 0911

3. LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from
the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the
Contractor.

Page 3

4, STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD FORM
279:

Block 9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 80-123-7293
Block 30: Type of Contractor — B: Other Small Business

Block 31: Woman-Owned Small Business - NO

Block 36: Contractor's Taxpayer Identification Number (TIN): 59-3579383

4a. CAGE Code: 4TVW4
Ab. Contractor has registered with the Centra! Contractor Registration Database.
5. FOB: DESTINATION

6. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of
order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)
132-32 , 30 Days
b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide

urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor
for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt.
(Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time
acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be
delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7. DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.
a Prompt Payment: 0% - 30 days from receipt of invoice or date of acceptance, whichever is later.
b. Quantity 10% additional discount for quantities in excess of 5 licenses
c. Doliar Volume None
d. Government Educational Institutions Government Educational Institutions are offered the same discounts as all

other Government customers.*
e. Other. None
8. TRADE AGREEMENTS ACT OF 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end
‘products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: None

10. Small Requirements: The minimum dollar value of orders to be issued is $100.

11. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)
a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-32 - Term Software Licenses

Page 4

12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or
establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.
b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.
13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS:

ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as
appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein
comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are
cited by ordering activities, shall be responded to promptly by the Contractor,

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information
Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be
acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing
Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and
Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be
obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS
PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to
the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above
address, or telephone number (703) 487-4650.

13.2. FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this
Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has
been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S.
Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering
information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Acquisition
Service, Specification Section, 470 East.L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-
8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their
applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and
Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the
performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances
should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and
per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be
priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will
only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel
and per diem charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any
variety of certifications, licenses and accreditations for specific FSC/service code classtfications offered. All costs associated
with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the
Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific
FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored
into the price offered under the Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the

performance of orders issued under this contract. Ordering activities may require agency approval of additions or
replacements to key personnel.

Page 5

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering
agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules,
regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the
agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment,
materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may
not be presently available for any orders placed under the contract or any option year. The Government’s obligation on
orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering
purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available
to the ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the Contractor having
worked overtime. For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the
Schedule will vary as governed by labor laws (usually assessed a time and a half of the labor rate).

15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one
or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting
Officer under provisions of FAR 52.212-4, paragraphs (I) Termination for the ordering activity’s convenience, and (m)
Termination for Cause (See 52.212-4)

16. GSA ADVANTAGE!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors’
schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts
including, but not timited to:

(1) Manufacturer;
(2) Manufacturer's Part Number; and
(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The
Internet address is http://(www.gsaadvantage.gov

17. PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal
Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases.
Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award
Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an
individual task or delivery order, only if-

(1) All applicable acquisition regujations pertaining to the purchase of the items not on the Federal Supply Schedule
have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part
12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply
Schedule is fair and reasonable;

(3) ‘The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

Page 6

18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for
the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance
and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/
service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings
and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.
19. OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas
listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

None

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance
with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will
only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms
and conditions of this contract.

20. BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be
established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering
activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s).
Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

21. CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts.
This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor-(team
member) must report sales and remit the IFF for all products and services provided under its individual contract.

22. INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the
District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or
public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work
shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon
Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the
requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing
supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000,
then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of
the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the

ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and
-reinstallation services under SIN 132-8 or 132-9.

23. SECTION 508 COMPLIANCE.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and
Information Technology (EIT) at the following:

http://www.ECNetwork.com/

The EIT standard can be found at: www.SectionS08.gov/.
Page 7

24, PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering
activity, shall follow the terms of the applicable schedule and authorization and include with each order —

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a
_copy was previously furnished to the Federal Supply Schedule contractor); and

{b) The following statement:

This order is placed under written authorization from dated . In the event of any inconsistency
between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will
- govern.

25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at
least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that
the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the
effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer,
whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this
contract that require work on a Government installation and shall require subcontractors to provide and maintain the
insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all
subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

26. SOFTWARE INTEROPERABILITY.

Offerors are encouraged to identify within their software items any component interfaces that support open standard
interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-
sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered
in the component registry located at http://www.core.gov.

27. ADVANCE PAYMENTS

A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the
value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under
this contract. (31 U.S.C. 3324)

Page 8

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES (SPECIAL ITEM
NUMBER 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER 132-33)
AND MAINTENANCE AS A SERVICE (SPECIAL ITEM NUMBER 132-34) OF GENERAL
PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE

1. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering
activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require
repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its
postacceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before
any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the
contract’s commercial pricelist will apply to this contract.

Emergency Communications Network, LLC, warrants and implies that the services provided hereunder are merchantable and fit
for use for the particular purpose described in this contract. (note: as a web based solution 7X24X365 service and support is
included in the license pricing}

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular
purpose described in this contract.

C. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable
to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

3. TECHNICAL SERVICES

The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number (866) 939-
0911 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support
number is available from 9 AM to 6PM M-F Eastern Time, excluding holidays.

‘The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number (800) 336-
3410 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support
number is available hours other than 9 AM to 6PM, M-F Eastern Time excluding holidays

4, SOFTWARE MAINTENANCE

a. Software maintenance as it is defined: (select software maintenance type) :
x 1. Software Maintenance as a Product (SIN 132-32 or SIN 132-33)

Software maintenance as a product includes the publishing of bug/defect fixes via patches and
updates/upgrades in function and technology to maintain the operability and usability of the software
product. It may also include other no charge support that are included in the purchase price of the
product in the commercial marketplace. No charge support includes items such as user blogs, discussion
forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited
telephone, email and/or web-based general technical support for user’s self diagnostics.

Emergency Communications Network, LLC includes software maintenance with license.

Page 9 .