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The following table indicates the changes in net position for governmental and business-type
activities (in thousands):

CHANGES IN NET POSITION

Governmental Business-Ty pe
Activities Activities Total
2021 2020 2021 2020 2021 2020
Revenues:
Program revenues:
Charges for services $ 13,566 $ 10,218 § 18.683 § 17,264 $ 32,249 § 27,482
Operating grants and
contributions 78,522 68.808 - - 78,522 68,808
Capital grants and
contributions 10,832 9,767 888 532 11,720 10,299
General revenues: -
Property taxes 216,376 220,850 - - 216,376 220,850
Aulo pennits 16.916 16,073 - - 16,916 16.073
Penalties and interest on
taxes 1,240 1,264 - - 1,240 1,264
Grants and contributions
not restricted te specific
programs 9,217 9.112 1515 1,379 10,732 10,491
Investment income 1,890 2,865 37 44i 1,927 3,306
Other 952 $21 : - 952 §21
Total revenues 349,511 339,478 21,123 19,616 370,634 359,094
Expenses:
General government 19,911 31,380 - . 19.911 31,380
Police 42,242 38,628 - - 42,242 38,628
Fire 33,207 28,323 . - 33,207 28,323
Water fire protection services 3,173 3,053 . - 3,173 3,053
Education 190.034 177,229 . - 190.034 177,229
Public works 14.347 14,058 - - 14.347 14,058
Health and human services 4,074 3,596 - - 4,074 3,596
Culture and recreation 6,570 7,602 : - 6,570 7,602
Community development 35,386 10,907 - - 35,386 16,907
Communications 1,271 1117 - - 1,27] LI?
Hydroelectric 729 828 - - 729 828
Interesi and costs 12,513 12,429 S . 12,513 12,429
Wastewater services - . 15,589 14,738 15,589 14,738
Solid waste services - . 8.697 8.858 8.697 8.858
Total expenses 363,457 329,150 24,286 23,596 387,743 352,746
Change in net position
before permanent fund
contributions and transfers (13,946) 10.328 (3.163) (3.980) (17.109) 6,348
Permanent fund contributions 110 87 - - 110 87
Transfers in (out) (6.085) (5,346) 6,085 5,346 : :
Change in net position (19,921) 5,069 2,922 1,366 (16,999) 6,435
Net position - beginning of year 28,985 23,916 108,960 107,594 137,945 131,510
Net position - end of year $ 9.064 § 28.985 $ IL1882 $$ 108.960 $ 120.946 § 137.945

23

COMMERCIAL SALES AGREEMENT TOWN NO. CUSTOMER NO. JOB NO. PONO. ESTIMATE NO.
0069-MANCHESTER, 1-21SW9JI

NH

SCOPE OF WORK / SCHEDULE OF PROTECTION

IW. SCOPE OF WORK / SCHEDULE OF PROTECTION (“SOW”): Tyco agrees to install or cause to be installed the Equipment and furnish the Service(s), collectively, the System, on the terms
and conditions set out in this Agreement.

A. Ownership of System and/or Equipment: Direct Sale (equipment to become property of the Customer upon payment of installation Charges and Fees in full.

B. Services to be Provided (“Services”)

Alarm monitoring and Notification Services: No Service Selected
Video Surveillance Services: No Service Selected
Managed Access Control Services: No Service Selected
Video Equipment: No Service Selected
Quality Service Pian(QSP)Maintenance; Preventive Maintenance/Inspection: No Service Selected
Additional Services: Access Control

C. Equipment to be Installed (“Equipment”): Tyco will install, or cause to be installed, the Equipment (or equivalent), as set forth in this SOW in Customer's designated facility(ies). As used
herein, “installation” means: (i) affixing all Equipment and materials provided by Tyco at such locations within the facility(ies} as are designated by Customer, (i) providing and pulling
cableshwires required to connect the Equipment to Customer's Communications Facilities and making such connections; (if), in the case of a Digital Communicator installation, mount
Equipment and plug into RJ31X phone jack previously installed by Customer; (iv) in the case of radio installation, mount radio Equipment and program Equipment with number fumished by
Customer, (v) providing and installing software/firmware required by the Equipment; (vi) performing testing as required to establish that the Tyco Equipment is connected, is functioning
according to its specifications, and is communicating over Customer's Communications Facilities; and (vii) providing user-level training to Customer's designated representative in the use of
such Equipment.

Qty | Product Name Location |

Locksmith

=

4-Door Controller, IP Ready, Accessory Kit, Metal Cabinet w/ Lock
Transformer for KT-400, wire-in, 120 VAC/16.5 VAC (75 VA), UL approved
Surface Screw Mount Magnetic Contact with leads, SPST Switch (Form A), Gray

=

ve

aaa

c—

ProxPro Wiegand, Gray, Keypad, 26 bit keypad output |
4 | T-REX PIEZO NO LOGO, WHITE | |

D, Scope of Work: This Section is intended for installation use only. Any language contained in this Section that attempts to modify the Terms and Conditions of this Agreement shall be void and
of no effect.

Contact Information: Please contact Nick Miseirvitch at (603) 589-3305 or at MiseirvitchN@nashuanh.gov

System Operation: Tyco Integrated Security shail: A. instafl (1) Kantech KT-400 control panel in the conference room near the LCD Monitor. The KT-400 will be tied into the local area network and
will be accessible via Entrapass software from City Hall. The Door Strikes will be powered by the on-board power supply. B. Add (4) Doors of Access Control to the system which will include a
combination card reader and keypad, door status contact and request fo exit motion detector 1. Main Entry Outer Door 2. Main Entry Inner Door 3. Service Bay to Office Door 4. Engine Bay to Office
Door C. Program system D. Train end-user on basic use of the system after installation

Programming Info: Door schedules to be determined by City of Nashua

Site Conditions: Existing site

Existing Equipment N/A

Customer Expectations: Installation shall take place Monday - Friday between 8am and 5pm

Training Expectations: Tyco technician shall train end-user on basic use of the system after installation

General Comments: N/A
Customer Responsibilities / Tyco Exclusions: City of Nashua is responsible for the following: 1. Provide access to all areas required for installation Monday - Friday between 8am and §pm 2. Provide

(1) 120V electrical connection for the Kantech KT-400 control panel 3. Provide network connection for the Kantech KT-400 control panel 4. Be available for end-user training with the Tyco technician

at the end of the installation
Documentation Needs: N/A

Contract Notes -

e-Form 888GUE01 (09/2015) Page 2 of 6
© 2015 Tyco. All Rights Reserved

TERMS AND CONDITIONS
TERMS AND CONDITIONS

V Customer and Tyco agree as follows:

‘A. Services.
.-1.Ceniral Station Signal Receiving and Notification (Alarm Monitoring) Services. Intentionally left blank - Services have not been purchased.
| A.2.Communication Facilities. Intentionally left blank — Alarm Monitoring Services have not been purchased,
(Aa. Maintenance Service/Quality Service Plan ("QSP”). Intentionally eft blank - Services have not been purchased.
AA, Testing/Inspections Service (‘T/l'). Intentionally left blank - Services have not been purchased.
FAS investigator Response Service. Intentionally left blank - Services have not been purchased.

A8. Select View Managed Video Services/interactive Video Monitoring Services. intentionally teft blank - Services have not been purchased.

A66.1.Video/Audic Alarm Verification Service/Video Verification. Intentionally left blank - Services have not been purchased.

+ A6.2.Video Guard Tour. Intentionally lett blank - Services have not been purchased.

:A6.3.Video Escort, Intentionally left blank - Services have not been purchased.

A64.Video Assist. Intentionally left blank - Services have not been purchased.

,A.6.5.Video Audit. Intentionally left blank - Services have nat been purchased.

| A8.6.Outdoor Interactive Video Monitoring Services. Intentionally left blank - Services have not been purchased.
A.6.7. Managed Video Portal. Intentionally left blank - Services have not been purchased,

A§.8.Unatiended Delivery - Alarm Based Video Monitoring. Intentionally teft blank - Services have not been purchased.
A6.9.Unatiended Delivery - Live Video Monitoring of Process - Intentionally left blank - Services have not been purchased.
A.7. Managed Access Control Services. Intentionally left blank - Services have not been purchased.

| A8. DataSource Service. Intentionally left blank - Services have not been purchased.

AS, Vision/Vision with Auditing. Intentionally left blank - Service is no longer offered,

A.10. Hosted Access. Intentionally left blank - Services have not been purchased.

! A.11. Data Hosting/Storage Services. Intentionally left blank - Services have nat been purchased.

A.12. Mobile Security Management (“MSM’) Services. Intentionally left blank - Services have not been purchased,

\.13. Software Support Services. If Software Support Services ("SSS") are purchased they will be provided on licensed software titles expressly identified in this agreement, (the "Covered
, Sofware”). Support Conditions. SSS for Covered Software are subject fo the following conditions ("Support Conditions’): (a) Tyco’s receipt of the Software Support Fee; (b} the Covered
Software is not modified from its standard form originally licensed by the software owner/licensor (‘Licensor’); (c) Customer's use of Covered Software is in accordance with the end user
license agreement ("EULA") between Customer and Licensor; if applicable; (d) Customer provides Tyco (and/or its authorized representatives) with and when necessary (1) any information
| and/or documentation required to recreate the problem, defect, or non-conformity (Individually/collectively, a “Prablem’), (2) log in privileges for remote trouble shooting, (3) TCP/IP Ethernet
‘network addresses, and (4) access to Customer’s network, servers and/or hardware: and (6) fhe processor, operating system and associated system software, and other interdependent or
; reliant software are operating properly. Exclusions. Tyco will not provide SSS when a Problem is caused by (a) relocation, movement, improper operation, neglect or misuse of the Covered
' Software or associated Equipment/System; (b) Customer's failure to maintain proper site or environmental conditions; (c) any attempts at configuration, repairs, support, or modifications to
: the Covered Software not performed by a Tyco authorized representative; (d) discontinued systems cr software; (e) casualty, act of God, the unauthorized acts of third parties; (f) failure or
‘interruption of electrical power, telephone or communication line or like cause, or (g) any other cause extemal to the Covered Software. Problem Resolution. Tyco will provide Customer with
email and telephone support on the Covered Software. Tyco then will use reasonable commercial efforts to resolve and correct the Problem within forty-eight (48) hours, Problem resolution
, and correction may be provided at Tyco’s discretion as @ software fix or workaround. Tyco will periodically advise Customer on Tyco's progress in diagnosing and/or correcting the reported
: Problem. Customer acknowledges that Tyco may be unable to resolve Problem due to (a) Tyco’s inability to recreate, locate or identify the Problem; (b) issues related to Custorner’s
, system hardware, network or Intemet connectivity issues; or (3) issues for which the Original Equipment Manufacturer (‘OEM’) and/or Licensor (collectively, also referred to as an “Tyco
: Supplier”) has not provided a resolution or workaround. If Tyco is unable to resolve or correct a Problem, Tyco wil notify Customer and provide underlying information as available.
: Notwithstanding anything to the contrary herein, Tyco makes no warranties that its efforts will be successful in diagnosing, resolving, or correcting any Problem, Software Updates.
: Customer understands that the SSS provides access to updates and upgrades but do not include the provision of software update or upgrade services unless purchased. If sofware
‘ upgrades are required to correct a Problem, such software upgrades will be provided, at Customer's request, on a time and materials basis at Tyco's then-current hourly rates as such
- upgrades become available from the Tyco Supplier. On Site Enginzer Support Services. If Tyco determines that on-site engineer support services ("ESS") are necessary to correct a
: Problem, Tyco will provide ESS on a time and materials basis at Tyco's then current ESS rates plus any related travel or other expenses. Such ESS may include on-site saftware installation
: assistance, training, or Problem diagnosis, resolution, and/or correction. Retum of Defective Media. Customer may retum any defective media directly to Tyco using a Tyco furnished retum
: authorization number. Fee for Reinstatement. Customer may incur reinstatement charges ("Reinstatement Fee’) at Tyco's then current rates, if it allows SSS to lapse and later requests
‘reinstatement within one year from the time the SSS lapses. Limitation of Liability. Notwithstanding anything in the Agreement to the contrary, Customer acknowledges and agrees that
{neither Tyco nor its Supplier will be responsible for Problems caused by changes in the operaiing characteristics of the Equipment/System upon which the Covered Software is operating, or
‘for problems in the interaction of the Covered Software with Customer's Network or existing software/firmware/hardware. in no event will Tyco and/or Tyco Supplier be liable for any (a)
‘third party claims; (b) loss or damage to any systems, records or data, or liabilities related to a violation of an individual's privacy rights; or (c) indirect, incidental, special, consequential,
‘ punitive, reliance, or cover damages (including lost profits and lost savings). Customer further agrees that, in no event will Tyco’s and/or Tyco Supplier's aggregate liability regardless of

cause (including, but not limited to, liability for negligence, strict liability, breach of contract, misrepresentation and other contract or tort claims) arising from the provision of or failure to
. provide SSS and/or Customer's use of or inability to use any Covered Software or related System, exceed the lesser of USD$1,000 or the total SSS Fees paid by Customer.

i A.14. Lynx Network Duress and Emergency Notification System ("Lynx System’). intentionally left blank — Lynx System/Services have not been purchased,
A.15. RFID Tracking System (“System”). intentionally left blank - RFID Systems have not been purchased.

A.16. Additional Services. If any other services, including but not limited to the following, are being fumished under this Agreement, Customer and Tyco will enter into a separate Rider that
will be attached to and incorporated as part of this Agreement: (a) Select Link - immediate Response information System (IRIS) (b) Managed Access Control (c) Electronic Article
Surveillance ("EAS") (d) Guard Response Service (e) Radio Frequency identification ("RFID") (f) Training Services (g) Watchman’s Reporting Service,

,B. Warranty (90-Day). 1. If the transaction type is “Direct Sale”, any part of the System (as distinguished from the Firmware/Software} installed under this Agreement, including the wiring,
: which proves to be defective in material or workmanship within ninety (90) days of the date of completion of the installation (‘Warranty Period’), will be repaired or replaced, at in Tyco's
: option with a new or functionally operative part. Materials required to repair or replace such defective components will be fumished at no charge during the Warranty Period. Warranty
; Services will be furmished during Tyco's “Normal Working Hours’ (between 8:00 A.M. and 4:30 P.M. Monday through Friday, except holidays). Warranty Service performed outside of these
i hours is subject to additional charges. 2. For “Tyco-Owned” equipment/systems: (a) the equipment/systems are provided “AS 1S” and without warranty: and (b) Customer is responsible to

e-Form 8880UE01 (09/2015) Page 3 of 6
© 2015 Tyco. Ail Rights Reserved

maintain such equipment/system in good working order.

'3. The following “Conditions” are not covered by Warranty: (a) damage or extra service time needed resulting from accidents, acts of God, lightning, strikes, riots, floods, terrorism, acts of

; War, alteration, misuse, tampering or abuse, adjustments, repairs or maintenance not performed by Tyco, or from parts, equipment, accessories, attachments or other devices not furnished

i by Tyco; (b) Customer's failure to properly follow operating instructions provided by Tyco or OEM; (c) adjustments necessitated by misalignment of video cameras, improper adjustment of

| monitor brightness and contrast tuning dials or insufficient light on the area viewed by the camera(s); (d) trouble due to interruption of Internet, telecommunications, and/or electrical service;

i fe) battery failure; (f) devices designed to fail in protecting the equipment/system, such as, but not limited to, fuses and circuit breakers: and (9) System modifications/customization
aquested by Customer. If Customer calls Tyco for Warranty Service and Tyco’s representative finds that one of the “Conditions” has led to the inoperability or apparent inoperability of the

: Equipment/System or any component, Tyco may bill Customer for the service call whether or not Tyco actually works on the Equipment/System. If iepairs are required due to one of the

above "Conditions", Tyco will charge Customer for such work on a time and materials basis at Tyco's then applicable rates for fabor and materials.

ae

|4. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF

| MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER'S EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES

; RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING TYCO'S NEGLIGENCE, IS REPAIR OR REPLACEMENT AS SPECIFIED ABOVE. TYCO WILL IN NO EVENT BE LIABLE

FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY OR DAMAGES TO
PROPERTY, HOWEVER OCCASIONED, WHETHER ALLEGED AS RESULTING FROM BREACH OF WARRANTY OR CONTRACT BY TYCO OR NEGLIGENCE OF TYCO OR

i

OTHERWISE.

} 7 ”
:C. System Requirements, Miscellaneous. 1. Vaults. Customer must ensure that any Customer vault protected by sound or vibration detector systems has the minimum construction
_ characteristics prescribed by the Underwriters’ Laboratories, inc. 2. System Testing. Customer must test all detection devices or other electronic equipment according to procedures

| prescribed by Tyco prior to setting the alarm system for closed periods and must notify Tyco promptly if such equipment fails to respond to any suc!

UNLESS CUSTOMER HAS REJECTED THE FAMILIARIZATION PERIOD (EXCEPT WHERE A FAMILIARIZATION PERIOD IS REQUIRED BY LAW), CUSTOMER AGREES THAT: (a)
| DURING A FIVE (6) DAY FAMILIARIZATION PERIOD, OR SUCH PERICD AS IS REQUIRED BY LAW, AND (b) FOLLOWING COMPLETION OF THE INSTALLATION AND THE

; COMMUNICATIONS CONNECTION TO TYCO’S GMC (AND DURING ANY APPLICABLE EXTENSIONS), TYCO HAS NO OBLIGATION TO, AND WILL NOT, RESPOND TO ANY

| ALARM SIGNAL RECEIVED AT THE TYCO CMC FROM CUSTOMER'S PREMISES DURING SUCH FAMILIARIZATION PERIOD, CUSTOMER ALSO AGREES THAT DURING SUCH
| PERIOD TYCO HAS NO OBLIGATION TO, AND WILL NOT, NOTIFY ANY AUTHORITIES, CUSTOMER, OR A PERSON ON CUSTOMER'S EMERGENCY CONTACT LIST, OR TAKE

: ANY OTHER ACTION WITH REGARD TO ANY ALARM SIGNAL TYCO RECEIVES, EVEN IF DUE TO AN ACTUAL EMERGENCY EVENT. 4. Special Equipment Requirements. If

; Customer requires installation or service of equipment in areas inaccessible without the use of lifts or cranes, or if non-standard conditions at the Ci

i for installation or service, Customer will provide such equipment, or will reimburse Tyco for any applicable charges or fees. 5, Training Services. Tyco provides initial training to Customer

| on use of the equipment installed at the time of installation, Thereafter, Customer may purchase additional training in one-hour increments at Tyco

| Intrusion and Resioration. Unless otherwise noted herein, Customer is responsible for providing: (a) any necessary electric current, (b) an outlet within 10 feet of an alarm control panel, (c)

i telephone connections, (d) network drops, and (e) any required conduit, wiremold, or other raceway, (f} any required IP address assignments, and

| The installation of the equipment/system may necessarily require cutting, bolting or fastening into Customer's floors, walls and/or ceilings. Tyco shall not be responsible for any expenses

i related to intrusion, mold, fungi, bacteria, wet/dry rot, patching, floor or wall finishing, or paint, tle, carpet or wallpaper matching, restoration or replacement resulting from installation or

| Service of the equipmentsystem. 7. Battery Powered Devices. Customer understands that any battery-powered motion detectors, smoke detectors, door and window contact transmitters
, and other detection sensors installed/serviced under this Agreement require batteries to operate. THESE BATTERY-POWERED DETECTION SENSORS WILL NOT OPERATE, AND THE
| ALARM WILL NOT SOUND, IF THE BATTERY ENERGY LEVEL OR CHARGE IS LOW, OR DEPLETED. It is Customer's sole responsibility to maintain and replace any batteries.

| Customer shall carefully read and follow the owner's manual, instructions and warnings for all such equipment and regularly inspect the sensors for dirt and dust buildup and test the

_ sensors weekly to help maintain continued operation.

htest. 3. Familiarization Period.

ustomer site require special equipment
’s then current rate. 6. Site Preparation,

(g) additional network software licensing.

7 Closed Circuit Television ("CCTV") Video Equipment. Intentionally left blank ~ no CCTWVideo Equipment has been purchased.

8. New York City Fire System. Intentionally left blank — covered system is not installed in NYC

>, Electronic Media; Personal Information; Consent to Call, Text or Email. 4.Electronic Media. Either party may scan, fax, email, image, or otherwise convert this Agreement into an

, electronic format of any type or form, now known or developed in the future. Any unaltered or unadulterated copy of this Agreement produced from
binding upon the parties and equivalent to the original for all purposes, including litigation. Tyco may rely upon Customer's assent to the terms and
i has signed this Agreement or has demonstrated its intent to be bound whether by electronic signature or otherwise. 2. Personal Information. Custo

; Customer has obtained all consents and has the right to (a) disclose to Tyco all personal information disclosed hereunder conceming individuals/employees/or other third parties including
| all information contained in Customer's Emergency Call List (“ECL”); (b) permit Tyco to collect (including consent to record telephone conversations with Tyco), use, disclose and transfer

| such personal information; and (c) expressly authorizes Tyco to use such personal information to administer the relationship and the agreement be

| not limited to, contacting Customer personnel at the telephone numbers and/or email addresses provided: (i) using SMS, text, prerecorded messages, or automated calling devices to
: deliver messages to set/confirm a service/installation appointment, and/or (ii) to provide information or offers about products and services of interest to Customer. Customer acknowledges
/and agrees that Tyco may share all such information with its parents, subsidiaries, affiliates and isitheir successor corporations or any subcontractor or assignee, within and outside the

| country in which the Customer is located and thereby subject such information to the laws of such countries.

such an electronic format will be legally
conditions of this Agreement, if Customer
mer represents and warrants that

tween Customer and Tyco, including, but

E, Limitation of Liability, Indemnification (Sale of Access/Video Equipment and installation Only). Notwithstanding anything to the contrary in this Agreement or any purchasing document

| presented by Customer, only Video and/or Access Equipment and Services shall be provided by Tyco under the terms and conditions of this Agree

_ provided by Tyco under this Agreement will not include: (a) burglar and/or fire detection or alarm equipment or monitoring, maintenance, inspection or other services; (b) security guard
| Services: or (c) architectural, engineering, or design professional services. If any other equipment or services are requested by or provided to Customer, then such equipment and/or
Services shall be provided under a separate written agreement executed by Customer and Tyco which shall contain the alarm industry specific terms and conditions found on

| www.lycois.com/standardtandc.

ment. The Equipment and Services

1 Indemnity. (a) Tyco shall defend, indemnify and hold Customer, its corporate affiliates, and their respective officers, directors, agents and employ
| expense resulting from the negligent acts or willful misconduct of Tyco’s agents and employees committed while performing Services on Customer’

; direct cause of the loss, damage or injury to third parties or Customer's properly (e.g., equipment dislodging and stiking a third party due to improper installation), as opposed to being
| caused by an occurence or the consequences therefrom that the Equipment or Services were intended to deter, detect or avert. (b) Customer shall defend, indemnify and hold Tyco, its

| affiliates, and their respective officers, directors, agents and employees, harmless from damage, liability and expense to the extent that any such lo:

| acts oF willful misconduct of Tyco’s agents and/or employees, or arises out of any claim related to invasion of privacy, infliction of emotional distress, harassment, violation of

| eavesdropping/wiretapping faws or similar claims arising out of Customer's use of the Equipment and/or Services.

ees harmless from damage, liability and
Ss premises, to the extent that they are the

8s {snot directly caused by the negligent

2. Limitations on Liability. if Customer uses the Equipment and/or Services to aid in monitoring or controlling the location or activities of persons an

_ Customer acknowledges that the Equipment and/or Services are not intended to be the sole means for doing so. Tyco’s Equipment and Services do not cause and cannot eliminate

| occurrences of the events they are intended to deter, detect, avert or record. Tyco is not an insurer of the safety or security of any person, entity or

| a person's presence in, or ingress fo or egress from any building, property or area that may be monitored by the Equipment and/or Services. The amounts Tyco charges Customer are not
| insurance premiums. Such charges are based upon the value of the Equipment and Services provided and are unrelated to any such risk of loss. Tyco does not undertake and assumes
ino liability for such risk by providing the Equipment and/or Services. If Tyco is nevertheless found liable under any legal theory for loss, damage or injury caused directly or indirectly by

| occurrences or the consequences thereftom which the Equipment and/or Services are intended to deter, detect, avert or record, Tyco’s liability shall be limited to the sums paid by

| Customer for the Equipment or Services atissue as Customers sole remedy. Tyco is not responsible for the preservation of any computer programs or data and Customer is responsible

for maintaining adequate back-ups.

or about its property and premises,

property, or against the risks attendant to

*. Other Charges; Remedies; Termination. 1. There may be a service charge to Customer for cancelied installation/service appointments if Customer cancels fess than 24-hours prior to
: dispatch, or if Tyco’s representative is sent to the Customer's premises in response to a service cal] for false alarm or System malfunction caused by Customer's operation contrary to

- instructions, failure to close or properly secure a window, door or other protected point, or improper adjustment of monitors or accessory componen
: Shall give Tyco, in addition to any other available remedies, the right to terminate this Agreement and to charge interest at the highest legal rate on

: pay all costs, expenses and fees of Tyco's enforcement of this Agreement, including collection expenses, court costs, and attomeys’ fees. Installation Charge(s) are based on Tyco
Performing the installation with its own personnel. if for any reason installation must be performed by outside contractors, Installation Charge(s) may be subject to revision. 3.In addition to

ts. 2.Failure to pay amounts when due
delinquent amounts. Customer agrees to

9-Form 8880UE01 (09/2015)

Page 4 of 6
© 2015 Tyco. All Rights Reserved

any other remedies available to Tyco, Tyco may terminate this Agreement anc discontinue any Service(s) if (a) Tyco's CMC is substantially damaged by fire or catastrophe or if Tyco is

| unable to obtain any connections or privileges required to transmit signals between the Customer's premises, Tyco's CMC or the Municipa! Fire or Police Department or other first

| Fesponder; (b) Customer fails to follow Tyco’s recommendations for the repait or replacement of defective parts of the System not covered under the Warranty or QSP Service; (c)

‘Customer's failure to follow the operating instructions provided by Tyco results in an undue number of false alarms or System maffunction: {c} in Tyco’s sole opinion, the premises in which

i the System is installed are unsafe, unsuitable, or so modified or altered after installation as to render continuation of Service(s) impractical or impossible; (a) Tyco is unable to obtain or

| continue to support technologies, TeleCom Services, Communication Facilities, Equipment or component parts thereof that are discontinued, become obsolete or are otherwise not
“ommercially available; or (f) Customer fails to make payments when due or otherwise breaches this Agreement, Tyco will not be liable for any damages or subject fo any penalty as a
asult of any such termination.

|G. Hazardous Materials. For all projects except those involving new construction, Customer represents and warrants that to the best of Customer's knowledge the work site is free of any

‘ hazardous materials. The term ‘hazardous materials’ includes but is not be limited to asbestos, asbestos-containing material, polychlorinated biphenyt (‘PCB’), formaldehyde or other

: potentially toxic or atherwise hazardous material. If any such substance is discovered on the work site, Tyco will not be required to install or service the Equipment at such site unless and

; until Customer certifies the removal or safe containment of such hazardous materials. Customer shall indemnify, defend, and hold Tyco, its officers, directors, agents, and vendors harmless
: from any damages, claims, injuries, liabilities resulting from the exposure of Tyco’s employees, contractors, or subcontractors to hazardous materials at the work site; proviced, however,
‘that the foregoing provision will not apply when it has been determined that such hazardous materials were brought to the work site by Tyco.

: H. Waivers. 1 Waiver of Jury Trial. CUSTOMER AND TYCO BOTH AGREE TO WAIVE THEIR RIGHT TG A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR IN ANY

* MANNER CONNECTED WITH OR RELATED TO THIS AGREEMENT. 2.Mutual SAFETY Act Waiver, Certain of Tyco’s systems and services have received Certification and/or

| Designation as Qualified Anti-Terrorism Technologies ("QATT’) under the Support Anti-terrorism by Fostering Effective Technologies Act of 2002, 6 U.S.C. §§ 441-444 (the “SAFETY Act’).
| As requited under 6 C.F.R. 25.5 (e), to the maximum extent permitted by law, Tyco and Customer hereby agree to waive their right to make any claims against the other for any losses,
including business interruption losses, sustained by either party or their respective employees, resulting from an activity resulting from an “Act of Terrorism” as defined in 6 C.F.R, 25.2,

; when QATT have been deployed in defense against, response to, or recovery from such Act of Terrorism.

i |. Miscellaneous. 1.Enforceability. If any of the provisions of this Agreement shall be determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
| 2,Paragraph and Section Headings; Captions; Counterparts. The headings and captions contained in this Agreement are inserted for convenience or reference only, and are not fo be

i deemed part of or to be used in construing this Agreement. This Agreement may be executed in any number of counterparts, each of which shall be deemed to be an original, but all such

| separate counterparts shall together constitute but one and the same agreement. 3. FARs. Tyco supplies "commercial items" within the meaning of the Federal Acquisition Regulation

| (FAR), 48 CFR Parts 1-53. As to any customer order for a U.S. goverment contract or funded directly or indirectly with Federal funds, Tyco will comply only with the following mandatory

{ flow-downs for commercial item subcontracts pertaining to Utilization of Small Business Concerns, Equal Opportunity, Affirmative Action, and Veterans Employment 52.219-8; 52.222-26:
/52.222-35; 52.222-36; and 52.222-37. 4. Export Control. Customer shall not export or re-export, directly or indirectly, any: (i) product or service provided under this Agreement; (ii) technical
| data; (lil) software; (iv) information; or (v) items acquired under this Agreement to any country for which the United States Government (or any agency thereof) requires an export license or
; other approval without first obtaining any licenses, consents or permits that may be required under the applicable laws of the U.S. or other foreign jurisdictions, including the Export

; Administration Act and Regulations and shall incorporate in al! export shipping documents the applicable destination control statements. Customer shall, at its own expense, defend,
indemnify and save Tyco harmiess from and against all third party claims, liability, loss or damage (including attomeys' fees and other defense costs), assessed against or suffered by Tyco
: as a result of an allegation or claim of noncompliance by Customer with this Section. The obligations contained in this Section shall survive the termination or expiration of this Agreement.
; S.nsurance. Tyco maintains comprehensive General Liability and Automobile Liabifity Insurance in amounts that meet or exceed: $1,000,000 per incident - $2,000,000 in the aggregate

: and Worker's Compensation coverage as required by law. Tyco will not be required to provide a waiver of Subrogation in favor of any party, nor will Tyco be required to designate any party
| as a statutory employer for any purposes. 6. Tyco Brand. Without exception, Tyco-branded Signage, including yard signs, window stickers and warming signs will remain the property of

: Tyco and may be removed by Tyco at any time. Customer's right to display Tyco-branded Signage is not transferable and ceases upon termination or expiration of this Agreement.

: 7 Resale. If Tyco is connecting to a previously installed existing system, to the extent the previously installed existing system is Customer's properly, it shall remain Customer's property.

J. System Software; Network Connections. 1. Any software provided with the System or in connection with the Services is proprietary to Tyco and/or Tyco's supplier(s) and is licensed or

‘ sublicensed to Customer on a non-exclusive basis. Customer may not (a) disclose the Software or source code to any third parties, (b) duplicate, reproduce, or copy all or any part of the
3ofiware, or (c) use the Software on equipment other than with the designated System with which it was furnished. A separate Software License Agreement or End User License
Agreement between Tyco and Customer and/or the software publisher may be required to use the software and/or obtain updates/upgrades. If the installed Equipment is to be connected to

| Customer's computer network (‘Network’), Tyco will furnish and install the software needed to run the Equipment and will connect the Equipment to the Network according to the Network

_ Settings supplied by Customer. Installation shall not include modifications to the Network, security, or firewall settings. Customer will supply a TCP/IP Ethemet network address and central

\ processing unit per Tyco specifications for access control system operation. Tyco shall not be responsible for the Setup, operation, or maintenance of the Network or Network performance

| or compatibility issues. Tyco may assess additional charges, if Tyco is unable to connect to the Network or if any additional Equipment is required to facilitate connectivity between the

Network and the Equipment. 2. Open Source Software. Tyco represents and warrants to the end user of the System that, to the extent the System includes any Open Source Software, the

| intemal use and operation of the System by the end user will not create any obligation on the part of the end user under the terms of any Open Source License (i) ta make any source code

i or object code available to third patties, or (ii) to license, disclose or otherwise make avaliable to third parties any proprietary software, data or other information, or any associated

! intellectual property. As used herein, the term “Open Source Software” means any software, program, module, code, library, database, driver or similar component (or portion thereof) that is

| royalty free, proprietary software, the use of which requires any contractual obligations by the user such as, without limitation, that software that is subject to, distributed, transmitted,

: licensed or otherwise made available under any of the following licenses: GNU General Public License, GNU Library or ‘Lesser’ Public License, Berkeley Software Distribution (BSD)

| license (including Free BSD and BSD-style licenses), MIT license, Mozilla Public License, IBM Public License, Apache Software License, Artistic license (e.g., PERL), Sun Industry

i Standards Source License, Sun Community Source License (SCSL), Intel Open Source License, Apple Public Source License, or any substantially similar license, or any license that has

| been approved by the Open Source Initiative, Free Software Foundation or similar group (collectively, “Open Source Licenses”).

| K. Force Majeure. TYCO ASSUMES NO LIABILITY FOR DELAYS IN INSTALLATION OF THE SYSTEM OR ANY EQUIPMENT OR FOR THE CONSEQUENCES THEREFROM,

| HOWEVER CAUSED, OR FOR INTERRUPTIONS OF SERVICE OR FOR THE CONSEQUENCES THEREFROM DUE TO STRIKES, RIOTS, FLOODS, TERRORISM, ACTS OF GOD,
; ACTS OF WAR, OR ANY CAUSES BEYOND THE CONTROL OF TYCO. TYCO WILL NOT BE REQUIRED TO SUPPLY SERVICE TO CUSTOMER WHILE INTERRUPTION OF

| SERVICE DUE TO ANY SUCH CAUSE CONTINUES. IN NO EVENT WILL TYCO BE LIABLE FOR LOSS OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

L. Assignment. This Agreement is not assignable by the Customer except upon written consent of Tyco first being obtained. Tyco shall have the right to assign this Agreement or fo
‘ subcontract any of its obligations under this Agreement without notice to Customer.

!M. Tyco License Information: AL 2014/15-1498,1499,1500,1 501,1502,1542,594,595 The Security Industry is governed by the rules and regulations of the Alabama Electronic Security

: Board of Licensure. If you would like information on these rules and regulations or would like to register a complaint you can contact the Board at AESBL 7956 Vaughn Rd., Montgomery

: 36116, (334) 264-9388 Fax: 334-264-9332 AK 38381, 5430 Fairbanks Street, Suite 8 Anchorage, AK 99507 AR 0030740118, 003587, Regulated by Arkansas Sd. of Private Investigators

: & Private Security Agencies, #1 State Police Plaza Dr., Little Rock 72209, (501) 618-8600 AZ ROC281489 CA ACO7207, 977249; alarm company operators are licensed and Tegulated by

, the Bureau of Security & Investigative Services, Dept. of Consumer Affairs, Sacramento, CA 95814 DC ECS1327 FL EF20000413, EF20000890, EF20000341,EF0000478 GA LVA002833,

| LVA205388, LVA204776, LVA205526, LVU001 160, LVU004635 H! CT-32427 IL 127001526 MA 45-C Mi 3601206461, 5103373, 6060 Torrey Rd. Suite F Flint, Mi 48504; MN T$651063

‘MS 15024088 NC 846-CSA, 4901 Glenwood Ave., Suite 200, Raleigh, NC 27612, (919) 788-5320 NM 375283 NV 0077542 NY 12000304846, Licensed by NYS Dept. of State OH

, £16782, 50-18-1052, 50-25-1050, 50-29-0003, 50-48-1032, 50-67-1119, 53-31-1582 OK 67 OR CLE322, 197010: PA Pennsylvania Home Improvement Contractor Registration Number;

‘ PAQ10083 R! 18004, TSC2726, AF-09170 TN C-1704,-1705,-1 706,-1707,-1708,-1709,-1710,-1711 TX B00536, 4200 Buckingham Road Ste 150, Ft. Worth, TX 76475 — Dept of Public

; Safety, Private Security 5805 N. Lamar Bivd, Austin 78752 UT 8390557-6501 VA 41-7587, 11-7580, 11-7575, 11-7591, 11-7589, 11-7578, 2705147765A WA TYCONS88800, 11824 N

Creek Pkwy. #105, Bothell, WA 98011 WV 050291.

: Mississippi: MS 15024088

‘The foregoing list shows only those license numbers Tyco Integrated Security LLC (‘Tyco!S’) is required by law to include on marketing materials, A comprehensive list of licenses held by
“ycols is available on www-tycois.com (Legal). California Customers Only: Upon completion of the installation of the alarm system, the alarm company shall thoroughty instruct the '
purchaser in the proper use of the alarm system. Failure by the licensee, without legal excuse, to substantially commence work within 20 days from the approximate date specified inthe |

: agreement when the work will begin is a violation of the Alarm Company Act. |

}

‘©2015 TYCO. Allrights reserved. _|

e-Form 8880UE01 (09/2015) Page 5 of 6
© 2015 Tyco. Ail Rights Reserved

COMMERCIAL SALES AGREEMENT TOWN NO, CUSTOMER NO. JOB NO, PONO. ESTIMATE NO.
0069-MANCHESTER, 1-21SW9J]
N

ADDITIONAL TERMS AND CONDITIONS

DATE: 12/8/2016

Tyco Integrated Security LLC (“Tyco”) City of Nashua
dibia:
Tyler Devoe ("Customer")
35 Progress Avenue, Customer Billing Information Customer Premises Serviced
Nashua, NH 03062-1923 70 E Hollis St 70 E Hollls St,
Tele. No. (787) 749-7703 Nashua, NH 03060 Nashua, NH 03060
Attn: Nick Miseirvitch Attn: Nick Miseirvitch
Tele. No, Tele. No. (603) 589-3305

Notwithstanding anything in the Agreement to the contrary, Tyco and Customer agree as follows:

All other terms and conditions of the Agreement, except those expressly modified herein, shall remain in full force and effect.

TYCO INTEGRATED iw LLC CUSTOMER:
Presented by: iO LY Accepted By:
iat of Tyco Safes Representative) (Signature of Customer's Autherized Representative)
Sales Agent: Tyler Devoe
Sales Representative Registration Number (if applicable): (Name Printed)
Title:
Date Signed:
e-Form 8880UE01 (09/2015) Page 6 of 6

© 2015 Tyco. All Rights Reserved

Custom Computer Specialists
Right Peaple. Right Results.”
www.customtech.com

December 13, 2016

City of Nashua
229 Main Street
Nashua, NH 0306

Attn: Nick Miseirvitch
Dear Wick,
Thank you for providing Custom Compuier Specialists, Inc. (“Custom”) the opportunity to submit

this proposal to City of Nashua in support of its Viceo Surveillance. The fetter that foilows details
the product Custom wiil provide to meet your goais as discussed previously with you.

Scope ot Services:

- _ instai!l coor station with video at 2 locations
oO 177 take Street (Fire Marshall's office)
* 2 doors
© Main entrance
e Apparatus Bay
o 70 East Hollis Street (Administrative Offices)
* 3 doors
® 1 Main Door
® 1Apparatus Bay
e Side Office Door
- instali Cisco 8865 Phones
(4) Phones (2} at Each Station

Pricing:

Customs pricing for this project is detailed befow:

Description: Price:
*Product Services and Cabling $18,938.78
Total: $18,938.72

*Please find a detailed bill of materials as Appendix A.

Tel: 800.598.8989 | www.customtech.com

Custom Computer Specialists
Right People. Right Results!”
www.customtech.com

Assumptions:

In developing our proposa!, Custom made tie following assumptions.

@

@

A single point of contact wili be assigned by City of Nashua to work with Custom
during this engagement and werk area access will be provided in a timely
manner.

Proper eiectric service and rack space will be available in all rooms or spaces
where project related equipmeni will be iristaiied

Access and passwords to the network wiil be provided to Cusiem, as reauired,
for the efficient conduct of project activities.

Any hardware, software and required licensing that City of Nashua is responsible
for procuring will be available to Custom at the time of installation.

Except for the work specifically provided fer in this propesal, Custom is not
responsible for repairing, upgrading, cr repiacing any existing equipment that is
found to be defective or substandard.

Any work requested that is outside of the scope defined in this proposal will be agreed upon by
both parties for approval. The cost and/or schedule impact of the change requested shall be
documenied in 2 project change order

Thank you for providing Custom the orportunity to cffer this proposal. To move forward with this
initiative, please sign the acceptance section provicied and fax it back to my attention. if you have
any questions regarding this preposal, please do not hesitate to contact me.

Sincerely,

Suzanne WMicLaughiin | Vice President and General Manager
Custom Computer Specialisis, inc. | www.customonline.com
Right People, Right Results® since 1979

(P) 401-775-1286 | (F) 401-765-5440
piohnson@customonline.com

Tel: 800.598.8989 | www.customtech.com

Custom Computer Specialists
Right Peaple. Right Results”
www.customtech.com

Acceptance: Video Surveillance

By signing in the space provided below ! accept the oroposal anc oriciag submitted by Custom
Computer Specialists, Inc., | authorize Custem to commence the work/labor contained
therein.

Accepted By: Accepted By:

City of Nashua Custom Computer Speciatists
Name / Title Name / Tiile

Signature Signature

Date Date

Tel: 800.598.8989 | www.customtech.com

Custom Computer Specialists
Right People. Right Results”
www.customtech.com

Appendix A: Pricing Detall

Section Description
“Aa. Section Sumniary: Vides Surveillance
itera i" RGAODEL/PART UNIT EX7.
No. . ES number price PRICE
A.01 Network Video Door Station Axis A8004-VE 5 $1,021.22 | $5,106.10
A.02 Cisco IP Phone 8865 Cisco CP-8865-K9= 4 $516.74 $2,066.96
CON-SWNT-
. 7 aI . .
4.03 | SNTC-8X5XNBD Cisco IP Phone 8865 Cisco CP886SKP 4 $21.52 $86.08
Cisco Unified Communications Manager LIC-CUCN-
A.04 | Enhanced - { v. 11.x ) - license - 1 user - up Cisco . 4 $136.50 $546.00
. L1x-ENH-A
to 1000 licenses
Cisco SMARTnet Software Support Service | - COM-ECMU-
A.05 | - Technical support - for LIC-CUCM-11X- Cisco LICKENHA 4 $28.41 $113.64
ENH-A - phone consulting - 1 year - 24x7

$7,918.78

Cabling:

Cabling

lkern aye REODEL/PART , UNIT EXT.
No. ea WAKE unger 2% — opace PRICE
B.01 | Custom | 1 | $2,000.00 | $2,000.00

$2,000.00

Engineer

item —_ as NMODEL/PART : URIT EXT.

No. EM bai NUNIBER ay PRICE PRICE
Integration -

C.01 Integration Custom Systems 1 $9,020.00 | $9,020.00

Sub-Total $9,020.00

Price

Toial $18,938.78

Tel: 800.598.8989 | www.customtech.com