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Finance Committee - Agenda - 9/1/2021 - P20

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
20
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua
Application Service Agreement 6 CLEARSKY
August 13, 2021

8. REPRESENTATIVES
8.1 Client Representative

Name: Nick Miseirvitch
Email: miseirvitchn@nashuanh.gov

8.2 Supplier Representative

Allan Zoutendyk
Allan.Zoutendyk@clearskyerp.com
+1 919-995-4135

9. ADDITIONAL TERMS

9.1 Inthe event the terms of this proposal referenced in the SOW conflict with the terms of,
or are not addressed in the Agreement for the SOW, then such terms shall have no
validity

9.2 Assumptions
The following assumptions were made for this Statement of Work.
9.3. Pricing Assumptions

e All amounts are in US Dollars and exclude applicable taxes.

e Travel and expenses will be invoiced monthly based on actuals if required. City of Nashua
shall reimburse Supplier for reasonable Travel and Expenses (“T&E”), which shall be
properly documented with receipts provided to City of Nashua upon request.

9.4 General Assumptions

e City of Nashua shall provide ClearSky with access to City of Nashua personnel, related
systems and documentation deemed pertinent to the effort when required.

e When ClearSky is on-site, City of Nashua will be responsible for providing workspace,
access to the Internet via ClearSky laptop computers, and access to phones in the event
mobile signals cannot be obtained.

e ClearSky will abide by all written rules and security requirements while on City of Nashua
premises.

e City of Nashua will be responsible for ensuring that all hardware, software and Internet
connectivity meets or exceeds vendor recommendations for acceptable performance.

e City of Nashua will provide ClearSky with the necessary access rights to the Infor
application, or any other application required in completing the services.

© 2020 ClearSky Consulting. All rights reserved. Page 14 of 18

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Finance Committee - Agenda - 9/1/2021 - P20

Finance Committee - Agenda - 9/1/2021 - P21

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
21
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua
Application Service Agreement 6 CLEARSKY
August 13, 2021

e City of Nashua will dedicate knowledgeable resources to the Project and if a City of
Nashua or ClearSky team member rolls off the Project before his/her planned roll off
date, then an adequately skilled and experienced person will replace this individual.

e The project artifacts and documents will be created using Microsoft products, such as
Word, Excel, PowerPoint, and Visio.

¢ Coordination and testing of all internal systems and external systems/ vendors will be a
City of Nashua responsibility.

e All documents and communication will be in US English language only.

e The services provided will be in US English language only.

e City of Nashua will lead the documentation and presentations needed for the Quality
Gates/ Go-Meetings, with ClearSky support as needed. It is expected that the alignment
between specific Milestones and Quality Gates / Go-Meetings will provide an efficient
process for obtaining approval.

e All regression testing to existing systems and processes will be a City of Nashua
responsibility.

e Data quality is a City of Nashua responsibility.

e ClearSky cannot be held responsible for any Infor product related issues that may cause
delays in SLA/fix resolution but will work diligently to propose workarounds.

° Test environment and access will be made available in order to test all updates prior to
production rollout.

10. CHANGE ORDER PROCESS

In the event that new information is discovered that alters the basis for the Statement of
Work pricing, ClearSky reserves the right to submit Change Request(s) for additional time
and materials required to fulfill the objectives subject to the following project change
control process:

e All requested changes would be submitted in writing by the requesting Party’s Project
Manager (a “Change Order”).

e The Change Order will describe at a reasonable level of detail the change, the rationale
for the change, and the impact the change may have on the Services.

° The Project Managers will review the Change Order and either:

o Approve it in writing. Upon such approval, the change will be implemented
through a written authorization that may only be signed by the authorized
representatives of Client and ClearSky; or

o Reject it in writing. If rejected, the Change Order will be returned to the
requesting Project Manager along with the reason for rejection.

° Once agreed to by the Parties and executed by authorized representatives of the Parties,
a Change Order shall be incorporated into and become part of this SOW.

© 2020 ClearSky Consulting. All rights reserved. Page 15 of 18

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Finance Committee - Agenda - 9/1/2021 - P21

Finance Committee - Agenda - 9/1/2021 - P22

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
22
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua
Application Service Agreement
August 13, 2021

6 CLEARSKY

Reference the Master Agreement for additional information regarding execution of this
Statement of Work. Hourly rates are based on the type of work being performed. There
may be several rates used to complete this SOW. If changes in functionality or budget are
required a Change Order must be approved. Work not specifically identified in this SOW is
out of scope. Additional work can be delivered upon execution of a mutually agreeable
Change Request.

11. CURRENT CLIENT CONFIGURATION

Platform: Windows
Lawson Environment Version: \V10
Lawson Application Version: V10

12. CLIENT RESPONSIBILITIES
12.1 Client Project Team

For, or in connection with, the performance of Services by Supplier, Client shall provide or
otherwise make available to Supplier the information, data, materials, equipment, services,
facilities, and other property as may be reasonably necessary to support the performance of
the Services described herein.

12.2 Client Lawson Environment Access

Provide User IDs and Passwords for all relevant instances of Lawson. Provide remote
connection and access to relevant server(s). Provide User ID and Password to InforXtreme.com

12.3 Client Consultant Onsite Responsibilities

Provide workspace for onsite consultant with access to the network and the internet if onsite
consulting is required.

© 2020 ClearSky Consulting. All rights reserved. Page 16 of 18

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Finance Committee - Agenda - 9/1/2021 - P22

Finance Committee - Agenda - 9/1/2021 - P23

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
23
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua
Application Service Agreement 6 CLEARSKY
August 13, 2021

13. ACCEPTANCE AND APPROVALS

The Agreement and this Statement of Work constitute the entire agreement between the
Parties with respect to the subject matter hereof, and there are no representations,
understandings or agreements that are not fully expressed herein.

IN WITNESS WHEREOF, the Parties have executed this Statement of Work, via their duly
authorized representatives, on this day of , 2021.

Business Information Systems
Consulting, Inc.

City of Nashua DBA ClearSky Consulting
(signature) (signature)

Allan Zoutendyk

(print name) (print name)

Managing Director

(title) (title)

08/13/2021

(date) (date)

© 2020 ClearSky Consulting. All rights reserved. Page 17 of 18

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Finance Committee - Agenda - 9/1/2021 - P23

Finance Committee - Agenda - 9/1/2021 - P24

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
24
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua
Application Service Agreement wv) CLEARSKY
August 13, 2021

Beyond Corporate Purpose: Elephants, Rhinos & People (‘ERP’)

Our Group operates under a hybrid business model in terms of which we fund and run an in-
house nonprofit, so that we go ‘Beyond Corporate Purpose’ in our day-to-day activities. Rather
than implementing a traditional corporate social responsibility program and simply donating
funds to charities, with ‘Beyond Corporate Purpose’ we operate a professionalized, institutional
nonprofit delivery capability, the primary focus of which is the protection and conservation of
Elephants and Rhinos in the wild, through an unusual strategy based on the economic
upliftment of impoverished rural People in areas adjacent to the threatened species, or another
definition of ‘ERP’, if you will.

Should we be successful in winning this engagement, we will channel
1% (one percent) of our net revenues deriving therefrom, to ERP
projects. You would be able to choose from a range of projects towards
which the funds would be directed, and our ERP staff will provide you
with ongoing monitoring and evaluation, and reporting, at your
election. Please note that the monies do not constitute an elective
add-on to our fees but would rather be taken out of our revenues.

my
ERP

erp.ngo

Please visit www.erp.ngo for examples of our current initiatives and interventions.

© 2020 ClearSky Consulting. All rights reserved. Page 18 of 18

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Finance Committee - Agenda - 9/1/2021 - P24

Finance Committee - Agenda - 9/1/2021 - P25

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
25
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua

Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 Fax (603) 594-3233

August 25, 2021
Memo #22-162

TO: Mayor Donchess
Finance Committee

SUBJECT: Security Monitoring in the amount not to exceed $7,200 funded from accounts 55699
Other Contracted Services

Please see attached communications from Nick Miseirvitch, Deputy Director, IT, dated August 20, 2021 for
project specific details related to this purchase. Below please find a summary of the purchase approval
request:

Item: Security Monitoring for Transit Center, Transit Administration and Transit Garage
Buildings

Value: $1,440 per year for a 5 year term to total $7,200

Vendor: Johnson Controls

Department: 186 Transportation
Source Fund: 55699 Other Contracted Services

Ordinance: Pursuant to § 5-84 Special purchase procedures. A/ (7) Purchases under
extensions of contracts when no price increase exceeds 10% per year.

The Administrative Services Division: Information Technology, and the Purchasing Department
respectfully request your approval of this contract.

Regards,
Kelly Parkinson

Purchasing Manager

Ce: K Kleiner
J Graziano

Page Image
Finance Committee - Agenda - 9/1/2021 - P25

Finance Committee - Agenda - 9/1/2021 - P26

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
26
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

Jim Donchess
Mayor e City of Nashua

To: Board of Aldermen

From: Mayor Jim Donchess

Date: August 25, 2021

Re: Multi-Year Contract Award — Transit Security Monitoring

Pursuant to NRO: § 5-74/B: A contract that extends from the current fiscal year into succeeding

fiscal year(s) in which no funds have been appropriated nor otherwise designated for this purpose
shall be approved by the full Board of Aldermen before the contract shall become binding on the

City.

The Finance Committee has approved and placed on file the notification of the award of the
referenced contract at the September 1, 2021 meeting and as such | am requesting the full Board of
Alderman approve the following contract:

Item: Security Monitoring for Transit Center, Transit Administration and
Transit Garage Buildings
Value: $1,440 per year for a 5 year term to total $7,200
Vendor: Johnson Controls
Purchasing Memo#: 22-162 dated August 25, 2021
Contract Term: 5 years
Thank you.

229 Main Street * PO Box 2019 * Nashua, New Hampshire 03061-2019
603.589.3260 * fax 603.594.3450 * NashuaMayor@NashuaNH.gov
www. NashuaNH.gov

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Finance Committee - Agenda - 9/1/2021 - P26

Finance Committee - Agenda - 9/1/2021 - P27

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
27
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

City of Nashua

Information Technology Department (603) 589-3300
Administrative Services Division Fax (603) 594-3434
229 Main Street - Nashua, NH 03060

To: Mayor Donchess
Board of Aldermen

Date: August 20, 2021
Re: Transit Department Security Monitoring

On behalf of the Transit Department, the IT Department has renegotiated the security monitoring
contracts for the following buildings: Transit Center, Transit Administration, and Transit Garage.

It is a federal requirement that these buildings have security monitoring in-place.

These new contracts are for a five-year term. The current vendor, Johnson Controls Security, has
been used for the past 15 years without issue.

Currently, Transit Department is paying approx. $1,680 per year combined for all three locations.
The new rate will be $1,440 combined; resulting in a savings of approx. $240/yr without the need of

any configuration or equipment change.

We request approval of these contracts. Funding is coming from Transit, Contracted Services
Account 86.3120 - 55699 - 5307.22.40.20 - 55699.

Thankyou, Q

Nick Miseirvitch
Deputy Director, Information Technology

Ce: K. Kleiner, S. Marchant, K. Parkinson

Page Image
Finance Committee - Agenda - 9/1/2021 - P27

Finance Committee - Agenda - 9/1/2021 - P28

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
28
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

johnson Wt IAQ 0A AA

Controls

COMMERCIAL SALES AGREEMENT TOWN NO. CUSTOMER NO. JOB NO. PO NO. ESTIMATE NO.
0069-MANCHESTER, 106921287 1-68XN1G1
NH
DATE: 8/17/2021
Johnson Controls Security Solutions LLC (“Johnson Nashua Transit Admin
Controls”) dibia:
Christopher Lowe (‘Customer’)
35 Progress Avenue, Customer Billing Information Customer Premises Serviced
Nashua, NH 03062 229 Main St, 11 Riverside St,
Tele. No. Nashua, NH 03060 Nashua, NH 03062
Attn: Attn: Nick Miseirvitch
Tele. No. Tele. No. (603) 821-2034

This Commercial Sales Agreement is between Customer and Johnson Controls Security Solutions LLC (“Johnson Controls”) effective as of the date signed by Customer. By entering
into this Agreement, Johnson Controls and Customer agree to the Terms and Conditions contained in this Agreement. The Equipment and/or Services, collectively the System(s)
covered under this Agreement is/are listed in the attached Schedule(s) of Protection / Scope of Work (“SOW”).

|. THE FOLLOWING DOCUMENTS ARE ATTACHED TO THIS AGREEMENT AND ARE INCORPORATED BY REFERENCE:

(a) | Hazardous Substance Checklist and Customer Letter (e) State Specific Forms, if applicable (e.g., local permit applications)

(b) Scope of Work / Schedule(s) of Protection (f} Customer Installation Acceptance Form (specific to Equipment/Services purchased)
(c) Terms and Conditions (g) If multiple locations, see attached schedule

(d) Additional Terms and Conditions

ll. CHARGES AND FEES; TAXES:

a. Equipment Installation. Customer agrees to pay the total Equipment purchase price and/or installation charges set forth in the Scope of Work/Schedule of Protection plus applicable “Fees’ and
“Taxes” as defined below (‘Installation Charge’). Upon acceptance of this Agreement, Customer will pay to Johnson Controls the Installation Deposit Amount set forth in the Scope of Work/Schedule
of Protection. Johnson Controls may invoice Customer for progress billings based upon Equipment and/or System components delivered or stored, and/or Services performed before completion of
the System/Equipment installation, activation of the System, connection to the CMC, or any other Service(s). All outstanding Installation Charges and/or Fees shall be due and payable upon
completion of the installation of the Equipment/System and as a precondition to activation of System and, if applicable, connection to Johnson Controls Central Monitoring Center (“CMC”) or any
other Service(s). Any changes in the Statement of Work/Schedule of Protection made by the Customer after execution of this Agreement must be agreed to by Johnson Controls and Customer in
writing and may be subject to additional charges, fees and/or taxes. Any equipment ordered by Customer by e-mail or telephone order shall be subject to terms and conditions of the Agreement and
may be subject to shipping, handling, and/or restocking fees. Until Customer has paid Johnson Controls the Installation Charge and Fees, and Taxes in full, Customer grants to Johnson Controls a
security interest in the Equipment and all the proceeds thereof to secure such payment.

b. Services. Customer agrees to pay Service Charges per annum set forth in the Scope of Work/Schedule of Protection (the “Annual Service Charges”), payable in advance on a(n) Quarterly basis
plus applicable Taxes for 5 year(s) (the “Initial Term’) effective from the date such Service is operative under this Agreement. After the Initial Term this Agreement shall automatically renew on a/an
Annual basis. Johnson Controls will provide Customer with notice of any adjustments in the Charges, Fees and/or Taxes applicable to the renewal period no later than forty-five (45) days prior to the
commencement of the renewal period. Unless terminated by either party upon written notice at least thirty (30) days prior to the anniversary date, the adjusted Charges, Fees and/or Taxes will be the
Charges, Fees and/or Taxes for the renewal period. Johnson Controls shall have the right to increase Annual Service Charge(s) after one (1) year and may increase prices upon notice to Customer
to reflect increases in material and labor costs. For termination prior to the end of the Initial Term, Customer agrees to pay, in addition to any outstanding Fees and charges for Service(s) rendered
prior to termination 90% of the Annual Service Charge(s) remaining to be paid for the unexpired term of the Agreement as liquidated damages but not as a penalty.

c. Other Charges. Customer agrees to pay any assessments, taxes, fees or charges imposed by any governmental body, telephone, communication, or signal transmission company such as false
alarm, permitting or connection fees, or administration fees or service charges assessed by Johnson Controls related to AHJ requirements and/or changes to applicable laws, the need to reprogram
alarm controls/devices to comply with area code, signal transmission, numbering or other changes relating to the installed Equipment and/or Service(s) provided under this Agreement ( “Fees”.
Customer is solely responsible to pay all applicable sales, use and/or similar taxes imposed by any taxing or governmental authority on the Equipment, System and/or Services provided hereunder
(‘Taxes’) unless Customer provides to Johnson Controls a valid tax exemption certificate authorized by an appropriate taxing authority. If Customer fails to provide a valid tax exemption certificate,
Customer shall remain liable for the payment of any such Taxes until paid in full.

d. Invoicing. Invoices are due upon receipt unless otherwise specified on the invoice. Disputed invoices must be identified in writing within twenty-one (21) days of the date of invoice. Payment of
any disputed amounts is due and payable upon resolution. Payment is a condition precedent to Johnson Controls’ obligation to perform Services under this Agreement. Charges for Equipment and
material covered by this Agreement do not include any amounts for changes in tariffs, duties or other similar charges imposed and/or enacted.

Il. | ENTIRE AGREEMENT; CUSTOMER ACCEPTANCE: This Agreement, together with all of its written Amendments, Riders, Scope of Work and/or Exhibits, constitutes the entire agreement
between the Customer and Johnson Controls relating to the subject matter hereof and supersedes any prior or contemporaneous oral or written agreements and understandings. The terms and
conditions of this Agreement will prevail over any conflicting, inconsistent or additional terms and/or conditions contained in any purchase order, agreement, or other document issued by Customer. In
signing this Agreement, Customer is not relying on any advice, advertisements, or oral representations of Johnson Controls and agrees to be bound to the terms and conditions contained in all the
pages of the Agreement. Customer agrees that any representation, promise, condition, inducement or warranty, express or implied, not included in this Agreement will not be binding upon Johnson
Controls, and that the terms and conditions in this Agreement apply as printed without alteration or qualification, except as specifically modified by a written agreement signed by Johnson Controls
and Customer. Any changes in the Statement of Work or scope of the work requested by the Customer after the execution of this Agreement may result in additional cost to the Customer and any
such changes/additions must be authorized in a writing signed by both the Customer and Johnson Controls. Customer's failure to accept and sign this Agreement within ninety (90) days of the date
shown above may result in price increases. Customer acknowledges that: (a) Johnson Controls has explained the full range of protection, equipment, and services available to Customer; (b)
additional protection over and above that provided herein is available and may be obtained from Johnson Controls at an additional cost to the Customer; (c) Customer desires and has contracted for
only the Equipment and/or Service(s) itemized in this Agreement;

Page Image
Finance Committee - Agenda - 9/1/2021 - P28

Finance Committee - Agenda - 9/1/2021 - P29

By dnadmin on Mon, 11/07/2022 - 13:38
Document Date
Thu, 08/26/2021 - 14:35
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 09/01/2021 - 00:00
Page Number
29
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__090120…

Johnson Wi

Controls
COMMERCIAL SALES AGREEMENT

IF MAINTENANCE SERVICE IS DECLINED, CUSTOMER MUST INITIAL
HERE

JOHNSON CONTROLS SECURITY SOLUTIONS LLC

Presented by: Christopher Lo We

(Signature of Johfison Controls Sales Representative)

Sales Agent: Christopher Lowe
Sales Representative Registration Number (if applicable):

SB & S oO wu = oO a

TOWN NO. CUSTOMER NO. JOB NO. PO NO. ESTIMATE NO.
0069-MANCHESTER, 106921287 1-68XN1G1
NH

IF A 5-DAY FAMILIARIZATION PERIOD IS REQUESTED, CUSTOMER MUST INITIAL
HERE

CUSTOMER:

Accepted By:

(Signature of Customer’s Authorized Representative)

(Name Printed)

Title:

Date Signed:

CUSTOMER APPROVAL:

Please check the applicable box indicating Customer Purchase Order (PO) Requirements:

LINo PO Required LIsingle PO Required for Initial Term LJ Annual PO Required LIANSc PO Required Yearly

ANSC = Annual Service Charge

[Remainder of Page Left Intentionally Blank]

e-Form 8880UE01 (07/2021)

Page 2 of 9
© 2021 Johnson Controls. All Rights Reserved

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Finance Committee - Agenda - 9/1/2021 - P29

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