Search

MEHG)

VEHICLES @ EQUIPMENT lp GEAR

CUSTOMER NAME

Contact Name: Mr. Brian Sojka Date: August 20,2021
Company/Dept.: City of Nashua NH / Nashua Police Dept Valid Until: Sept. 30, 2021
Street Address: 0 Panther Dr. Customer #: 12021

City, State, Zip: Nashua, NH. 03062 Contract; GBSPC

Phone: 603 594 3624 Sales Rep: David Breen
E-Mail: _Sojikab@nashuapd

Please Find Below a Bu Quote for a Ford Inte
PER Greater Boston Police Council Contract GBPC
Vehicle :

2021 or Current Ford Police | GAS - UTILITY AWD 33,550.00
Exterior Color: Dark Blue (LK Included
Interior : Charcoal Black included
3.3 Liter GAS ine Included
10 Automatic Transmission Included
50 State Emissions Included

ent 500A Included
Front Plate Bracket Included
Global Unlock Feature Included
Rear View Camera in Mirror Included
Dark Car Feature 25.00
Heated Rear View Mirrors 59.00
Driver Side LED Li 387.00

Hidden Door Lock Pi rs / Rear Doors In 157.00
Reverse 270.00
Center / Hub Included

ehicle Total 34,448.00

Nashua PD 2022 - 1 (NUT Marked Set. Blue - with Trade - INTUT-GAS - Budge R1 8-23-21 Page 1of3

Equipment :
Paint Paint / Nashua Custom Pint Per City Spec $ 2,495.00 1
MHQ Graphics Pkg B : Customer Supplied Seals $ 550.00 1
MHQ Fleet Key at Dealer /MHQ/Code 1284X $ 190.00 1
5 Whelen Duo Liberty Light Bar 54" BAW - B/A $2,460.00 1
105 Whelen Super LEDs IONts in Bottorn of Lift Gate $ 295.00 1
MHQ Head Light Flashers $ 54.00 1
287 2 Whelen Vertex Hide a Ways in Rear Tails - R $ 250.00 1
287 2 Whelen Vertex Hide a Ways in Front Corners - W $ 250.00 1
382 Whelen SA 315 Siren Speaker - Behind the Grill $ 240.00 1
Whelen Whelen ODB for Siren - C399K4 $ 45.00 1
486 Pro Guard : Rear Cargo Partition for Utility - B470SUINT $ 600.00 1
HINT Hint Dash Mount MDT TM-5126 PIU20 $ 595.00 1
LUND Lund Loft PIUZGEC Equipment Electronics Tray $ 850.00 1
Havis Havis 22" - CVS 1012 INUT Center Console $ 525.00 1
817 Havis Dual Cup Holder $ 45.00 1
786 Havis Flip up Arm Rest for Center Console $ 115.00 1
1078 Tremco Anti Theft System $ 175.00 1
1398 Transfer Front Mount 2 Way Radio with Antenna $ 235.00 1
1400 Transfer 2nd 2 Way Radio with Antenna $ 235.00 1
1405 Transfer Rear Interior Light Bar $ 145.00 1
1433 Transfer GPS Unit $ 4100.00 1
1407 Transfer Siren Carbide / Speaker $ 175.00 1
1430 Transter MDT with Printer $ 325.00 1
Whelen Whelen 3SRCCOCR Dome Lights in Front Head Liner $ 98.00 1
1948 Front and Rear Vent Shades $ 95.00 1
MMSU1 Magnetic MIC Clips 2_($41.00 ) Each $ 82.00 2
Equipment : $ 11,224.00 $11,224.00
Non Contract Items :
Whelen RAST Conversion KIT: 01-0488323, 11-288610-007, 11-28861 1-007 $ 139.00
Transter Charge Guard $ 108.00
Total Non Contract Items $ 247.00 $247.00]
Vehicle Budget Total : $45,919.00
Less Applicable Trades :
2018 Ford Interceptor Utility (JGA37122 ) 94,063 Miles ($5,300.00) 1 -$5,300.00
$40,619.00
1.00
TOTAL: $40,619.00

TERMS AND CONDITIONS

*This quote is valid for 60 days from the date of quote. Any purchase orders or approved quotes received outside of the 60 day quote period will be subject to price

Nashua PD 2022 -1 INUT Marked Set. Blue - with Trade -

INTUT - GAS - Budge R1

8-23-21

Page 2 of 3

adjustments. By signing this quote, the customer is agreeing to pay, in full, for all items listed above. Any requests for changes, modifications, replacements, removals or
additional items may be subject to additional fees and/or adjusted delivery dates.

-
M.G.L ¢. 306 applies to the procurement of all commodities quoted. Contract items have been callectively purchased pursuant to M.G.L ¢ 308 sec 1¢ and M.G.L ¢.7 sec 22B

The government body is responsible to determine the applicability of M.G.L, c30B to off contract iterns, but not limited to, off contract items that have already been properly
procured under M.G.L. c308 sec 1c and M.G.L. c?7 sec 22A {purchases from a vendor on contract with the Commonwealth), other contracts procured under M.G.L. c30B sec 1c
and M.G.L. c. 308 contract between the vendor and the jurisdiction. All off contract items must be procured under M.G.L. c. 308.

The terms and conditions stated herein and the provisions of any agreement between MHQ, and Buyer, if applicable, shall constitute the complete and only terms and
conditions applicable to any and ail purchases by Buyer from MHQ. Any additional and/or different terms and/or conditions printed anywhere including on, or with, Buyer's
order shall be inapplicable in regard to any purchase by Buyer from MHQ.

ORDER ACKNOWLEDGEMENT
By signing this document you are agreeing to the above terms and conditions of this order from MHQ, Inc.

x

PRINT NAME

TITLE

x x
SIGNATURE DATE

Quote provided by David Breen, Public Safety Account Manager at MHQ
{508) 573-2627 or dbreen@mhq.com

Nashua PD 2022 -1 INUT Marked Sgt. Blue - with Trade - INTUT- GAS - Budge R1 8-23-21 Page 3 of 3

A
MAPC

METHOPOLITANM AQEA PLANNING COUNCIL

August 21, 2020

David Eycleshymer

Vice President

MHQ, Inc.

401 Elm Street
Marlborough, MA 01752

Re: RFP # GBPC 2019 Public Service Vehicles
Contract Extension

Dear David:

Please accept this letter as notice that the Metropolitan Area Planning Council (“MAPC”), in
accordance with Section 3.7 of the contract referenced above, hereby exercises its retained option
to extend its contract with MHQ, Inc. for an additional one-year term from September 30, 2020
through September 30, 2021.

As per the contract, your company is allowed to submit renewed pricing for the new contract year.
Price escalations are contractually limited to 10% for any product under contract. Please send your
revised pricing, in the same format as currently is used, to Kelsi Champley (kchampley@mapc.org) as
soon as possible. Once approved, the new pricing will be added onto the MAPC website for
municipal buyers to use.

On behalf of the Greater Boston Police Council (“GBPC"} and MAPC, | thank you for your continued
services.

Sincerely,

Wark Fine

MARK SAMUEL FINE

DIRECTOR, MUNICIPAL COLLABORATION

Metropolitan Area Planning Council

O#: (617) 933-0789 / C#: (617) 455-9416 / mfine@mapc.ore

Metropolitan Area Planning Council | &0 Tempta Place | Boston, Massachusetts 02111 | 617-933-0700 | 617-482-7185 fax | mape.org

City of Nashua

Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 Fax (603) 594-3233

September 3, 2021
Memo #22-167

TO: Mayor Donchess
Finance Committee

SUBJECT: Multi Year Interpreting Services Contract in the amount not to exceed $3,500 funded
from accounts 55699 Other Contracted Services

Please see attached communications from Karen Smith, Buisiness Office Manager, dated September 3,
2021 for project specific details related to this purchase. Below please find a summary of the purchase
approval request:

Item: Phone and Insight Video Interpreting Services
Value: not to exceed $3,500
Vendor: Language Line Services

Department: 150 Police Department
Source Fund: 55699 Other Contracted Services

Ordinance: Pursuant to NRO § 5-76 Small purchase (less than $5,000) Where the total price of
a purchase is less than $5,000 it shall be the responsibility of the Purchasing
Manager, after adequate inquiry, to make the purchase on the basis of price and
quality.

The Nashua Police Department, and the Purchasing Department respectfully request your approval of this
contract.

Regards,
Kelly Parkinson

Purchasing Manager

Ce: K Smith

NASHUA POLICE
DEPARTMENT Date: 9-2-2021

Intradepartmental Communication

To: Kelly Parkinson, Purchasing Manager
From: Karen A. Smith, Business Manager
Subject: Nashua Police Department Body Camera Equipment

The Nashua Police Department is seeking the Phone and InSight Video Interpreting services of
Language Line Phone Services, Inc.for a multi-year contract.

The one time activation fee for unlimited device activations is $2,500. Additional minute fees are
charged for usage. The Nashua Police Department has applied for a grant appropriation and
anticipates funding for the fall. Until funding is received, limited use will be funded from the
operational budget for contracted services.

A representative of the Police Department will be available to answer any questions to this

request.
|

Sincerely,

(-

Karen A. Smith
Business Manager

Jim Donchess
Mayor e City of Nashua

To: Board of Aldermen

From: Mayor Jim Donchess

Date: September 3, 2021

Re: Multi-Year Contract Award — Interpreting Services Contract

Pursuant to NRO: § 5-74/B: A contract that extends from the current fiscal year into succeeding

fiscal year(s) in which no funds have been appropriated nor otherwise designated for this purpose
shall be approved by the full Board of Aldermen before the contract shall become binding on the

City.

The Finance Committee has approved and placed on file the notification of the award of the
referenced contract at the September 15, 2021 meeting and as such | am requesting the full Board
of Alderman approve the following contract:

Item: Phone and Insight Video Interpreting Services

Value: Not to exceed $3,500/annually

Vendor: Language Line Services Inc

Purchasing Memo#: 22-167 dated September 3, 2021

Contract Term: Agreement continues in effect until terminated with 120 days

written notice

Thank you.

229 Main Street * PO Box 2019 * Nashua, New Hampshire 03061-2019
603.589.3260 * fax 603.594.3450 * NashuaMayor@NashuaNH. gov
www.NashuaNH. gov

Sy ee x
i

Language Line ea = ; 3 Sse Se ee

Services, Inc:

Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®

Nashua Police Department 10383

This Statement of Work is subject to the Master Service Agreement between you, the Customer (“Customer’ or “you”} and
Language Line Services, Inc. (“Company”). This document is the sole document that reflects pricing far these services, and must
be signed by an authorized representative from you, the Customer. Pricing is only final upon a signature by an authorized officer
of Language Line Services. Pricing changes, if any, will be made on next full monthly billing cycle.

The following apply to both LanguageLine® Phone® Interpreting and LanguageLine InSight Video interpreting® (InSight®}

1. PRICE PER MINUTE. Price per minute is based on the language requested. Price per minute does not include international
call fees.

2. PAPER INVOICE CHARGE. Electronic invoices are provided free of charge. If paper invoices are preferred, fees apply. .$275

3. PINANCE CHARGE. Finance charges are applied to any past due balances. Interest will accrue from the date on which
payment is due at a rate equal to the lesser of 1.5% per month or the maximum rate permitted by applicable law.

4. OPTIONAL CUSTOMIZED REPORT CONFIGURATION

— Report setup (per Our) «2... ccssesssssscessssesssssssseasssssasseneasssssessacsesserravsenveresevesenensavseasesecaessecaecatanscarseatarensavsens $250.00

— Report maintenance (Monthly) 0... ee cesssessesssstssasssssscsecsceccenesessesusersevaneasssersuseseauesssatcaressusssensnesseasscensasencassavaes $30.09
5. OPTIONAL TRAINING ASSISTANCE AND MATERIALS

— Customized reference and support materials development (per HOUT)..............cccscecccssssesseseersesscersonsevstseeessenease $479.00

- Training/awareness assistance (on site per day/per traimer}....c..cccu lcs cssseesessarscrsocseccsessecatassssssesersavarsestes 5500.06

LanguageLine® Phone™ Interpreting
The following fees apply solely to LanguageLine® Phone Interpreting

1. ENROLLMENT AND SETUP PACKAGES

= One time setup charge per CUSCOMET 0... cssceecssessssesesssesesecesssssesssserescqesessesneessnsesuensesseacausenssassvanessceneseaesene $275.00
- Fee for each subsequent Client Identification Number with corresponding statement............ . 5428.00
2. CUENT IDENTIFICATION NUMBER. Monthly minimum charge per Client Identification Number v......c.c0. eee SA00,09
3. PLATFORM ACCESS CHARGE. Platform access per Call......csecscsssssccssecsssssecseesssssssscssccsceseenesecsscevarcsrsessessacsesacsessesesssenersares $0.25
4. LONG DISTANCE DIAL OUT. Long distance dial out charge applied per dial out (in addition to per minute charges) .....$5-00
5. FCC SURCHARGE AND FEES. Fees that Language Line Services has or will pay to these third parties: surcharges, fees, taxes,
payments to the Universal Service Administrative Company (USAC).
6. OPTIONAL INTERPRETER APPOINTMENT AT SPECIFIC TIME
— — Applied per appointment ....... cc ceescsccsesscenescensessteesssssesescsoesecseaavsessgruesesueasineaeasseracssesnssassaaveeveassssnsessensaesavsusvsusene $200.09
- Cancellation per appointment will be charge $200 for any missed appointment ......c.c0.. ec seersesesersereseensens $200.00

Per Minute Usage Fees for LanguageLine Phone Interpreting and InSight® Audio Interpreting

Tiers Languages Per Minute Charge
1 Spanish $1.89
2 Chinese (Mandarin and Cantonese), French, Japanese, Polish, Russian, and Vietnamese $1.89
3 Armenian, Cambodian, German, Haitian Creole, Italian, Korean, and Portuguese $1.89
4 Farsi, Tagalog, Thai, Urdu, and all other languages $1.89
{CONTINUED ON NEXT PAGE}

© 2019 Language Line Services, Inc. * One Lower Ragsdale Drive, Bldg. 2 Monterey, CA 93940 © ww, LanguageLine.coms + REY 06.17.19 1

Language Line §
Services, Inc:

Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®

InSight Video Interpreting®

The following fees apply solely to LanguageLine InSight Video Interpreting®.

Per Minute Usage Fees for LanguageLine InSight Video Interpreting®

i

Tiers } Languages Per Minute Charge
1 American Sign Language $2.95
2 Spanish $1.85
3 All other languages $1.95

ACTIVATION. Please check the appropriate box below to indicate your choice for monthly service fees or a one-time
activation fee.
X Monthly Service Fees (applied monthly per Client Identification Number based on the total number of activated devices):

= Up to 10 Activated Devices oo... sssssssssssstcccesccscceserscnavseraveesaraseaserseeaesasets ....$30.00/month
= Up to 100 Activated Devices oo... ee csseesessesesersesessrsscsassessssssscssssessossncascavscsessesesasdssassensescurceterseyacegs $75,00/month
— —- 1014 Activated Devices ...........ccssseecersersessesssscensessssnsessscensssevsavenssassnasssassssscssssessorerersensvacenaveneersansansane $200.00/month
OR
[J One-time Activation Fee for Unlimited Device Activations (applied per Customer) ......cccsc. $2,500.00/one-time fee

EQUIPMENT. Equipment Purchase (Customer-Owned) and Lease (Language Line-Owned) options are available. All
equipment requests must be submitted in writing over the term of the contract, and the appropriate fees will apply.

— Customer-Supplied: Purchased by the Customer from a supplier other than Language Line Services.

~ Customer-Owned: Purchased by the Customer from Language Line Services.

- Language Line-Owned: Leased by the Customer from Language Line Services.

EQUIPMENT LEASE FEES. A monthly lease fee per unit applies, and the equipment remains the property of Language Line

Services:

— iPad and Interpreter on Wheels® Stand .......cccccccesecssessscsssssssesscssccssssaenavensorsesrassoeesessacsacsecauseussasreseveceesseess $75.00/month
iPad and Table Top Stand oo. cccccsscsesessessssccscesssscensessenensessennssssessseusssseesavanessvessusssvessavesesessusssseuuesiseesescece $45.00/month

OR

EQUIPMENT PURCHASES, The following Equipment is available for purchase from Language Line. Standard rates at the time

of purchase will apply. Upon depletion of current equipment models and release of new equipment models, updated pricing

(if applicable) will automatically apply. Details will be available from your Account Executive.

— 32GB 6th Generation iPad (9.7-inch, Wi-Fi Only) with Screen Protector (Models: MR7G2LL/A or MR7G2CL/A}. $425.00

— 64GB iPad Pro (12.9-inch, Wi-Fi Only} with Screen Protector (Model: MTEM2LL/A)......:.ccccssscccesssssenesscenseees $1,250.00

9.7-inch Screen Protector (Model: SP-AGF-APL-IDP9-2) ....scsccssssccssesssssssessssssssvecsencsscssessecceesesesensessvsnscsacensessscesees $15.00
= 12.9-inch Screen Protector (Model: ID7ZOWS-FOO) oo... sesssesessecesessessessssessscsescecsnsesssersesravsarsnescensenses + $40.00
— Interpreter on Wheels® Stand with LanguageLine TrueSound™ (Model: 185-00630 or 185-00907) ..............0 $995.00

Table Top Stand with Enclosure (Models: 303W75/185-00671 or 303W290SENW-KIT) .....cc cscs $225.00
- Table Top Stand without Enclosure (Models: 303W Or 303W75) ...ccccces ests ccc cessersesereseacansesnsersesrasseceass $100.00
— TrueSound™ Audio Amplification Enclosure (Models: 185-00597, 185-00670, or 185-00671) ........ccssceseees $195.00
— 12.9-inch iPad Enclosure (Model: 290SENW-KIT)....0.....ccceccccececcserersessursessnsunessesorsutsssasessssneesauesesencsseesssscenseenseanes $125.00

Additional Terms and Conditions for inSight®

TERMS REGARDING SOFTWARE APPLICATION. The Services are provided by Language Line through a desktop and/or tablet
application (the “App”). The App must be downloaded by Customer to Customer-Supplied or Customer-Owned devices to
use The Services. Customer agrees (a) that it will not make any copies of the App or attempt to reverse engineer it or make
any changes to it; and (b) that the following uses of the Services are prohibited: the transmission of any message or other
material which constitutes an infringement of any copyright or trademark; an unauthorized disclosure of a trade secret; the
transfer of information or technology abroad in violation of any applicable export law or regulation; a violation of Section
223 of the Communications Act of 1934, as amended, 47 U.S.C. Section 223, or other criminal prohibitions regarding the
use of telephones to transmit obscene, threatening, harassing or other messages specified therein; a libelous or slanderous

1 2019 Language Line Services, Inc. » One Lower Ragsdale Drive, Bldg. 2* Montersy, CA 93940 « www_Languageline.com* «© REV06.17,19 2

Language Line §
Services, Inc:

Statement of Work
LanguageLine® Phone™ and InSight Video Interpreting®

2.

statement; or a violation of any other applicable statute or government regulation.

INTELLECTUAL PROPERTY RIGHTS. Customer acknowledges and agrees that the App, and the LanguageLine TrueSound™,
NotePad™, InSight® and Interpreter on Wheels® trademarks (collectively, the “Trademarks”) are exclusively owned by
Language Line, and that neither this Agreement, nor Customer's use of the Services, the App or the Equipment grants to
Customer any right, title, or interest in or to the Services, the Equipment, the App, the Trademarks, or any of the other
technology, systems, processes or other aspect of the Services, including but not limited to any intellectual property rights
therein (collectively, the “LanguageLine Properties”). Customer expressly agrees that it shall assert any rights in any of the
LanguageLine Properties, or challenge LanguageLine’s rights in or the validity of any of the LanguageLine Properties in any
country, nation, or jurisdiction in the world, and Customer agrees that it shall not directly or through others copy,
decompile, reverse engineer, disassemble, modify, or create derivative works of the App, or any aspect thereof. This
provision Paragraph shall survive the expiration of this Agreement and will continue to apply after the Agreement ends.

ENCRYPTION. Language Line acknowledges that encryption is built into the App and the Services platform, ensuring the
security of the live video as it traverses the Internet. This encryption allows Language Line to fulfill its obligation under any
Customer Business Associate Agreement (“BAA”} with respect to the Services. Language Line does not record the video call
and therefore has no record of the call content. With respect to the App’s electronic NotePad™ function, written
information relayed during the call is also encrypted. As with the live video, no recording is made of information written on
the NotePad™ and therefore this information cannot be retrieved after the call’s completion.

TRANSMISSION RELEASE. Customer acknowledges that the use of the Services requires that the user's voice, likeness
and/or image as well as the user’s personally identifiable information is or will be transmitted over the Internet. Customer
hereby authorizes Language Line to transmit each user's voice, likeness, image and/or personally identifiable information
over the Internet solely for the purpose of the Services, and Customer agrees to obtain such privacy consents, releases and
approvals as may be required to obtain authorization from each user to transmit all of the foregoing for purposes of the
Services. Customer shall indemnify and hold harmless Language Line and its affiliates and their respective employees from
all costs, fees, expenses, and damages of any nature whatsoever related to any claims relating to the unauthorized use of
the image, likeness, voice and/or personally identifiable information of any Customer employee, agent, contractor, patient,
customer, client or other user of the Services under Customer's control. This Paragraph shall survive the expiration of this
Agreement.

RESPONSIBILITY FOR UNAUTHORIZED USE. Customer wilt safeguard its use of the Services against use by unauthorized
persons and will be responsible for charges resulting from use of its Services, whether or not such use is authorized.

AVAILABILITY OF SERVICES. The Services may not be available at all times due to interruptions, technical problems, and/or
system upgrades and maintenance. All interpreters provided in conjunction with the Services may not be availabie at afl
times and interpreters will be assigned solely by Language Line.

QUALITY CONTROL, Customer acknowledges that Language Line from time to time will monitor calls made through the
Service for purposes of quality control.

EQUIPMENT TERMS (applies to InSight® Application with Equipment Lease/Language Line-Owned option only). Language
Line agrees to supply the iPads, stands and any other equipment mutually agreed upon by Language Line and Customer
(collectively, the “Equipment”) for the duration of the contract for a monthly lease fee. The parties acknowledge and agree
that this Equipment remains the sole property of Language Line and will be returned to Language Line, undamaged, upon
termination of the contract, unless superseded by a purchasing agreement. The parties agree that the Equipment will be
used for the sole and exclusive purpose of providing Language Line remote interpreting services and may not be configured
and/or altered for any other purpose without express prior written consent from Language Line. Language Line will enroll
Language Line-owned iPads in Language Line’s MDM (Mobile Device Management} system. Customer agrees that
Equipment will be kept only at Customer address(es) listed in this Agreement. From time to time, upon twenty-four (24)
hours’ notice to Customer, Language Line, during a Customer's regular business hours, may enter the Customer's premises
where the Equipment is located to inspect and maintain Equipment. Language Line warrants that Equipment shall be free
from defects in materials and workmanship, except when (i) Equipment has been altered or modified without written
approval from Language Line, or {ii) Equipment has been used by a person or entity other than the Customer or other
permitted users. Customer assumes and bears all risk of loss and/or damage of Equipment, other than normal wear and
tear, from the time that Equipment is delivered until returned to Language Line following the expiration of the
contract. Failure to return the Equipment in normal working order will result in the billing of the Customer for the full retail
cost of the Equipment, which Customer hereby agrees to pay. Customer agrees that the sole and exclusive remedy for
damages or loss shall be limited to the repair or replacement of the Equipment and acknowledges that Language Line
reserves all rights and remedies to re-take possession of the Equipment if Customer fails to pay any undisputed invoiced
amounts owed hereunder and Customer waives any legal claims for damages in connection therewith.

© 2019 Language Line Services, inc. * One Lower Ragsdale Drive, Bldg, 2 * Monterey, CA 93940 « www. Langeigelina coms © AREY 06.17.19 3