Finance Committee

e Cartegraph Systems LLC
Addendum B - Field Services (Fee for Service)
Cartegraph Field Services — Scope of Work

City of Nashua, NH | 9/15/2020 Car Ceg: if aph

ii. On-premises customers that contacted Cartegraph Technical Support about an issue that is resolved with the
Service Pack, will be provided the service pack for installation. These on-premises customers can then schedule
a time to install the Service Pack with our Technical Support team

c. Hot Fixes:

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Cartegraph Systems LLC

Addendum A - Support Services

Cartegraph Support and Training Services — Scope of Work

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BY SIGNING BELOW, THE PARTIES AGREE THAT ALL USE AND ACCESS TO THE SOLUTIONS
DESCRIBED IN THIS PURCHASE AGREEMENT SHALL BE GOVERNED BY THE CARTEGRAPH
SOLUTIONS AGREEMENT, WHICH CAN BE REVIEWED AT: https://www.cartegraph.com/solutions-
agreement. THE PARTIES AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THE
CARTEGRAPH SOLUTIONS AGREEMENT AND THIS PURCHASE AGREEMENT REFERENCED HEREIN.

Cartegraph Systems LLC City of Nashua

City of Nashua, NH | 9/15/2020 Car Ceg: if aph

Payment Terms and Conditions

In consideration for the Solutions and Services provided by Cartegraph to Customer, Customer agrees
to pay Cartegraph the Fees in U.S. Dollars as described below:

Customer shall be provided with the ability to access and use the Solutions upon execution of this
Purchase Agreement. If applicable, Services will be scheduled and delivered upon your acceptance of
this Purchase Agreement, which will be considered as your notification to proceed.

City of Nashua, NH | 9/15/2020 Car Ceg: if aph

Product Year 1 Year 2 Year 3
Water Distribution | Quantity 1.00 1.00 1.00
Domain

Price USD 0.00 USD 0.00 USD 0.00
Water Treatment | Quantity 1.00 1.00 1.00
Plant Domain

Price USD 0.00 USD 0.00 USD 0.00
Asset Builder Quantity 1.00 1.00 1.00

Price USD 0.00 USD 0.00 USD 0.00
Internal Requests | Quantity 1.00 1.00 1.00

Price USD 0.00 USD 0.00 USD 0.00
OMS Integration Quantity 1.00 1.00 1.00
Toolkit

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Product Year 1 Year 2 Year 3
On-Premise Fee Quantity 1.00 1.00 1.00

Price USD 0.00 USD 0.00 USD 0.00
OMS Plus Quantity 1.00 1.00 1.00

Price USD 0.00 USD 0.00 USD 0.00
Facilities Quantity 1.00 1.00 1.00

Price USD 0.00 USD 0.00 USD 0.00
Parks & Quantity 1.00 1.00 1.00
Recreation
Domain

Price USD 0.00 USD 0.00 USD 0.00
Transportation Quantity 1.00 1.00 1.00
Domain

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Purchase Agreement

Cartegraph

City of Nashua

Cartegraph Software
and Services Contract

PA#:
PA-3570

Date:
9/15/2020

Cartegraph Systems LLC
3600 Digital Drive
Dubuque, IA 52003

cartegraph.com

800 688.2656
563 556.8120
Fax 563 556.8149

THE CITY OF NASHUA the Cate City’

Administrative Services Division

Information Technology Department

Memorandum
To: Mayor Donchess
Finance Committee
From: Bruce Codagnone, IT Division Director

Nick Miseirvitch, Deputy Director IT

Date: October 21, 2020
cc: Lisa M. Fauteux, Director of Public Works
RE: Amendment to Contract with Cartegraph adding Orange Advantage Extended Support