e Cartegraph Systems LLC
Addendum B - Field Services (Fee for Service)
Cartegraph Field Services — Scope of Work
e The Field Services listed in the Investment Summary of the Purchase Agreement are specific Cartegraph
Services which will be delivered to the Customer based on the descriptions below and on the terms and
conditions and subject to the limitations set forth in this Addendum B, the applicable Purchase
Agreement, and the Cartegraph Solutions Agreement. Cartegraph will coordinate with the Customer on
service delivery expectations and timeframes.
Cartegraph — Scope of Work
The scope of work includes the following professional services:
Orange Advantage
e Cartegraph will provide the following services on an annual basis for the duration of the contract terms:
o Up to thirty-six (36) hours of remote services for post-production system development. The
deliverables will be defined, and agreed upon, by both your and Cartegraph’s project managers.
Topics may include any of the following:
« Project or implementation consulting
« System configuration for your current products
«Training
Cartegraph will provide all services remotely via audio, video, and web conferences unless otherwise noted.
Exclusions
The following service items are not included in the scope of this project:
e Implementation of any custom modification or integration developed by Cartegraph, your internal staff, or
any third-party is not included in the scope of this project unless specifically listed above.
e Data conversion services from other software system(s) or sources (including Cartegraph Navigator
databases) are not included in the scope of this project unless specifically listed above.
e Any service items discussed during demonstrations, conference calls, or other events are not included in
the scope of this project unless specifically listed above.
Addendum B
