2) Tier 2: After Tier 1 is exhausted, MCAT to dispatch technician Co site
6am to 6pm Monday to Friday Response time 2 hours
6pm to 6am Monday to Friday Response time 4 hours
Saturday and Sunday Response time 4 hours
Customer shall operate the Maintained Equipment in accordance with the
Manufacturer's Maintenance Manuals and under the software provided by
MCAT. Any additional cost of repairs or maintenance required because of
misuse, alteration or interference with the Maintained Equipment by any
party other than MCAT or MCAT’s subcontractor(s) shall be the responsibility
of Customer.
Customer shall follow Failure Execution Plan, attached as Exhibit F, upon a
PGE fault alarm.
1)
2)
3)
4)
MCAT shall assign a dedicated project manager who will:
Coordinate all scheduled/ unscheduled maintenance activities in
relationship to the PGE.
Be the point person for the Customer to help achieve and attain continued
efficient and reliable operation of the PGE.
Maintain on-site emergency local stock levels of emergency spare parts
inventory.
Diagnose and advise on any emissions related items regarding the PGE.
MCAT shall assign senior level generator service technicians to support this
Response Time- Time MCAT is responsible to address and respond to
unscheduled issues
Run time per year- The calculated hours from the start of the contractual
year to the end of the contractual year using the hour meter
Scheduled Maintenance- a planned maintenance event required for the PGE
Plant as recommended in Manufacturer's Maintenance Manuals attached as
Exhibit G or as directed by MCAT.
Site - Customer's facility at which PGE is located, as specified in the Scope of
Work
1. EXHIBITS
Scope of Work
Warranty, Extended Service Coverage (if purchased by Customer)
Published Service Rates
Contract Pricing
Availability Calculation
Failure Execution Plan
Manufacturer's Maintenance Manuals
2. DEFINITIONS
A
Agreement - this Long-Term Service Agreement, including all Exhibits, as
may be amended from time to time.
Availability- Time when PGE is available for operation, represented in %
availability. See Availability Calculation attached as Exhibit E.
TABLE OF CONTENTS
SECTION 1
SECTION 2
SECTION 3
SECTION 4
SECTION 5
SECTION 6
SECTION 7
SECTION 8
SECTION 9
SECTION 10
SECTION 11
SECTION 12
SECTION 13
SECTION 14
SECTION 15
SECTION 16
EXHIBITS
DEFINITIONS
AT RESPONSIBI
CUSTOMER RESPONSIBILITIES
PEFORMANCE OF SERVICE\RESP
COMMUNICATION
PAYMENT TERMS
ES
TERM AND TERMINATION
WARRANTY
NSE TIME
SUBCONTRACTING AND PERSONNEL
ESCALATION
Mitton [G
LONG TERM SERVICE AGREEMENT
| Project name: Nashua WWTP Engine 1 | Project #: KAR00959
Contract Duration Whichever occurs first Contract End date: | 4/15/2025
3 years or 13,140 hrs
Project name: Nashua WWTP Engine 2 Project #: KARO00960
Contract Duration Whichever occurs first Contract End date: | 4/15/2025
3 year or 13,140 hrs
To:
From:
Re:
B. Motion:
Discussion:
City of Nashua, Public Works Division
Board of Public Works Meeting Date: February 24, 2022
David L. Boucher, Superintendent
Wastewater Department
Maintenance Contract for Energy Recovery Generators
Jim Donchess
Mayor e City of Nashua
To: Board of Aldermen
From: Mayor Jim Donchess
Date: May 11, 2022
Re: Multi-Year Contract Award — Generator Maintenance for the Energy Recovery Facility
Pursuant to NRO: § 5-74/B: A contract that extends from the current fiscal year into succeeding
fiscal year(s) in which no funds have been appropriated nor otherwise designated for this purpose
shall be approved by the full Board of Aldermen before the contract shall become binding on the
City.
City of Nashua
Purchasing Department
Administrative Services Division (603) 589-3330
229 Main Street - Nashua, NH 03060 Fax (603) 594-3233
May 11, 2022
Memo #22-274
TO: Mayor Donchess
Finance Committee
SUBJECT: Generator Maintenance Agreement - Multiyear in the amount not to exceed $277,014.06
funded from 54487 Equipment Repairs & Maintenance/Wastewater Fund
