Response Time- Time MCAT is responsible to address and respond to
unscheduled issues
Run time per year- The calculated hours from the start of the contractual
year to the end of the contractual year using the hour meter
Scheduled Maintenance- a planned maintenance event required for the PGE
Plant as recommended in Manufacturer's Maintenance Manuals attached as
Exhibit G or as directed by MCAT.
Site - Customer's facility at which PGE is located, as specified in the Scope of
Work
Total hours in a year- 8,760 hours
Unscheduled- an unplanned repair or repair event at any time day or night.
3. MCAT RESPONSIBILITIES
4
MCAT shall perform regularly scheduled maintenance and certain
unscheduled repair of the Maintained Equipment, pursuant to the applicable
Manufacturer’s Maintenance Manuals attached as Exhibit G (subject to
changes based on MCAT’s experience, engine condition, analysis, site history
and manufacturer recommendations) and the Scope of Work attached as
Exhibit A. To the extent there is a discrepancy between the Scope of Work,
and the Manufacturer’s Maintenance Manuals, the Scope of Work shall
control, and dictate the work that falls within this Agreement.
MCAT shall report to Customer in writing (including email) any conditions of
which it is or becomes aware with respect to the Maintained Equipment that
do not appear to conform to the manufacturer's recommendations. In
addition, MCAT shall report to Customer any abnormalities with the
Maintained Equipment of which MCAT is or becomes aware.
MCAT shall maintain the availability of remote diagnosis and dispatch 24
hours per day, 7 days per week.
MCAT shall respond to Customer’s maintenance and repair needs in a timely
manner in accordance with Section 5, Performance of Service/Response Time.
MCAT shall promptly replace a defective hour meter at no cost upon
notification by the Customer of the defect.
