Development of Long- Range Plan and Goals
Contract with Cornell Consultants to create Management Data Tools using
Power BI — in final development stage
® Internal Dashboards will provide real time data on progress of inspections, building
permits and sales qualification for use by management to track efficiencies and set
goals.
® External Dashboards will provide the public median home sale prices by year and
numbers of inspections by year.
NASHUA, NH
REVALUATION PROJECT
| | / CITY OF NASHUA
Full Measure & List Revaluation
Quarterly Update to the NH Board of tax and Land Appeals Filed July 7%
The following is the measure and listing numbers accountable as of June 27, 2020
Total Residential Improved Parcel Count 25,605
Measures 7,575
Total Interior Inspections 172
Refusals to Date - Partial/Full 7/92
Total Measures with refusal 7,667
Total Percent Complete Measured 30 %
The Full Measure & List Revaluation
RFP for Full Measure & List /Revaluation
Non-Mandatory Pre-Proposal Meeting September 5th
Deadline for Vendor Questions September 9*%
Answers/Clarifications Posted September 11th
RFP Responses Due by 3PM September 26"
Review of RFP for Full Measure & List /Revaluation
Proposals/Interviews/ Final Recommendation — Board of Assessors Approval and Selection of VGSI — Vision
Audit Summary:
“This review recommends eight areas where the practice of assessing
procedures in Nashua should be improved. Some of these
recommendations have been implemented or will be implemented in
the foreseeable future. Most of the issues identified in the review of
Nashua’s Assessing procedures stem from the extensive period of
time that has lapsed since a full Measure & List was conducted.
City of Nashua Assessment Audit October 2019
Conducted by Cornell Consultants LLC
Recommendations:
ae NP
Complete a Full Measure and List - In Progress
Develop a Long Range — Schedule - !n Progress
Record all Inspections in AssessPro - Directive issued Sept. 19th
Develop Annual Inspection Goals — !n Progress
Record every Permit Inspection - Directive issued Sept. 19th
Hire Temporary Data Collectors — Hired in October 2019
Review from the September 24, 2019 update:
Focused on Five Key Areas of Improvement:
Transparency/Customer Service
Efficiency/ Data Collection
Procedures /Communication
Property Data Accuracy
Software / Program Applications
Special Board of Aldermen
Assessing Department
Update
July 14, 2020
Special Board of Aldermen 7-14-2020 Page 13
Alderwoman Lu
Ok, thank you, that’s all.
Alderman Klee
President Wilshire, you are muted and | have a question.
President Wilshire
Alderman Klee.
Alderman Klee
Special Board of Aldermen 7-14-2020 Page 12
Alderwoman Lu
Ok but that BI System, is that a created system of is that a turnkey system that we just purchased, is that
something that was developed for us?
Director Kleiner
That is something that was developed, yes.
Alderwoman Lu
One of the questions that was mentioned in the, | guess what | am a little confused about is that back in
June, | think you are saying that AP5 AP Access Code 5 still isn’t functional correct?
Director Kleiner
No, it is functional.
