Minutes

COVID-19

«* Daily COVID 19 Health Screenings and Temperature Checks on employees and contractors
entering City Hall - includes 7 questions recommended by the State of NH for COVID-19

** Hired City Greeter — developed tracking and building protocols, assisted MVR with scheduling

and appointments

** Worked with EOC on Citywide Reconstitution plan — planning and procurement of supplies,

technology and PPE for all divisions.

** GIS support to EOC for maps and data

COVID-19

** Research and implementation of FFRCA — new timekeeping and payroll policies
COVID 19 Leave Policies

Administered over 200 FFCRA and EFMLA leaves; counselled managers on
COVID-related issues and questions

Utilizing a hybrid approach —in-person and virtual meetings — supported
hiring and orientations throughout the pandemic. Hired 85 employees and
60 DPW and Cemetery seasonal employees

** Annual Open enrollment — transitioned to virtual meetings and online benefit selections
** Safety — with EOC

(>) COVID-19

o's Technology - 4,314 Helpdesk tickets since 03/23/2020:

1,475 Issues 2,394 Service Requests
298 Purchase Requests 147 Enhancements

5,081 Total Received Phone Calls since 03/23/2020

108 Laptops deployed 125 Softphones deployed
10 Printers deployed 53 Webcams deployed
16 monitors for home use 129 remote access accounts setup

** Website updates working with the JIC
“* Setup of Virtual Public Meetings — Zoom

** CTV — Mayor’s Press Briefings and City Updates

COVID-19

COVID-19 SUPPLY ROOM

COVID-19

«* Successful shutdown and security of City Hall — Building signage

** Lead and Operated the Supply Unit for the EOC- PPE and Sanitation Supplies to all
Divisions including Emergency Personnel

Research and Procurement of all supplies, tracking of all costs

Ordering and Distribution to Non-Profits and City Businesses

Conversion of Employee Breakroom, Inventory control and reporting
** Covid Supplies Sourced & Ordered :

Technology

" «> Successful upgrade of the Assessing Software to AP5

“* Website Redesign

“* Telestaff Migration — PD

** Camera Server Migration — City Hall Buildings

** New Cemetery Application

“* Clerkworks Software (Interware)

“* Solid Waste Billing (SMS Turbo)

** Relocation of Public Health, MVR, Tax, Assessing for renovations

“* Civic Gov — City Clerk went live 10/2020, Working with Environmental Health
«* Planning of GIS/ESRI Upgrade starting this month

** Upgraded Kronos Timekeeping system

Healthcare and Labor

ire

* Creation of the CBA Strategy Team

** Healthcare Redesign — will reduce increase of Healthcare costs - introduced to
Unaffiliated Employees and adopted by 4 bargaining units

** UAW Professional and Clerical Collective Bargaining Contract

** Increased participation in the HDHP, from 423 in 2018, to 595 in 2019, and 750 in
2020

** Supported the City Clerk with the processing of absentee ballots by hiring 25
temporary City Clerk employees and 225 election workers

Building Projects

New Customer Service
Area

Prior Lower Level Hallway

New conference room for
meeting with Assessing customers

Building Projects

Floor

MVR Temporary Space in City Auditorium

Entrance to Rotunda

Building Projects

«» Court Street Theater — Fire Suppression system and alarm panel upgrades

** Aldermanic Chamber Renovation

** Conference Room 208 — Painting, Installation of Audio and Video Capabilities
** Construction of Temporary MVR space in City Hall Auditorium

«* City Hall Renovations — MVR, Tax, Assessing, City Clerk to comply with CDC social
distancing guidelines

“* Painting of the Lower level of City Hall & Employee Lunchroom