Board Of Aldermen - Agenda - 1/11/2022 - P24
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ARTICLE XII]
Grievance Procedure and Resolution of Complaints
Both parties to this agreement encourage employees to bring forward concerns about work-related
issues to their supervisors, with the hope that direct communication and constructive conversations
can lead to the informal resolution of disagreements at the lowest possible level. However, should
an employee be unable to resolve a concern with his or her supervisor, the grievance procedure
outlined in this article shall be followed.