Graham, Donna
From: Laurie Ortolano <laurieortclano@gmail.com>
Sent: Monday, September 14, 2020 8:17 PM
To: Graham, Donna
Cec: Board of Assessors; Board of Aldermen
Subject: New RTK position for the Legal Office
CAUTION: This email came from outside of the organization. Do not click links/open attachments if source is
unknown.
Donna,
Please allow this letter to be part of public comment.
Do we need A Right-To-Know Manager in the Legal Office?
The Board of Aldermen will be voting on a new Legai Office Right-to-Know (RTK}) Management Position
{$100,000}. There is a hiring freeze in the City; this position needs to be carefully reviewed. According to
Attorney Bolton (Personnel Committee Meeting 9/10/20), the courts are taking these requests for information
more seriously which is creating risk exposure for the city. There has been an increase in requests starting five
years ago with a high demand in the last two years.
It is important to understand that one of the reasons for the increase has been due to the concerns of
the national advocates for freedom of information and transparency, They have been worried about State and
local governments stonewalling and using COVID-19 as an excuse.
Nashua is hardly a paragon of virtue in this regard. In fact, stifling public access to information predates the
pandemic. In one of my 2019 requests for sales letters, the legal office responded that it would take the City
almost 4 years to complete. The legal office made no serious attempt to search for the records.
Since the pandemic, a request to review fifty abatement applications was stalled by limiting access to the
information to 15 minute visits. Citing COVID-19 protocol setting 15 minute limits to visits to ensure access to
everyone who might want an appointment, the City, in effect, told me to go away. Despite the fact that only a
handful of peopie were requesting appointments each week, the Director forbade extending the time period
to review the information. This is an unnecessary bureaucratic maneuver that further erodes public trust.
Though a new dedicated RTK manager, possibly a lawyer, might seem like a good idea, this move will not
benefit the public, especially considering that this position will operate within the legal department.
Historically, the legal office is not willing to communicate with the public to explain the information that is
available nor are they willing to work with the public to minimize the burden to the City.
In case this position is filled by a lawyer, we know lawyers are generally may more skilled at parsing language.
This might frustrate the average Nashua citizen making a general request.
Problems with filling Right-To-Know requests exist in many of our City agencies, Assessing, City Clerk, Finance,
Health, Legal, Police and Public Works. All City departments, top management, and elected officials need
immediate training in Right-to-Know Law. What we need is policy development to create uniform standards in
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