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10.
10.1

10.2

10.3

10.4

GENERAL

All notices which are required to be given
pursuant to this Agreement shall be in writing
and shall be delivered by certified mail, return
receipt requested, first class postage prepaid,
or sent by overnight express or similarly
recognized overnight delivery with receipt
acknowledged or by facsimile, with a copy
thereof sent by one of the other means.
Notices shall be deemed to have been given at
the time delivered and shall be addressed as
follows or to such other address as a party
may designate by proper notice hereunder:

If to CSC:

10301 Wilson Boulevard
Blythewood, South Carolina 29016
Atin: General Counsel

Facsimile: (803) 333-5560
Lf to Customer:

P.O. Box 2019
Nashua, NH 03060
Atm: Jennifer Deshaies

Facsimile: (603) 589-3359

Customer promises not to disclose the terms
and conditions of this Agreement to any third
party, except as required in the normal
conduct of Customer’s business, as required
by law, or as agreed to by CSC.

CSC will have the right to disclose publicly
through a news release the full name of the
Customer, the location of the Customer, and
the product/outsourcing service licensed by
the Customer without the Customer’s prior
approval. Any additional details of the
business agreement(s) between CSC and
Customer will not be publicized without the
Customer’s prior written approval.

This Agreement (i) constitutes a fully
integrated contract and states the entire
agreement between the parties and supersedes
arid merges any and all prior discussions,
representations, demonstrations, negotiations,
correspondence, writings and other
agreements and states the entire understanding
and agreement upon which CSC and
Customer rely respecting the subject matter of
this Agreement; (ii) may be amended or
modified only in a writing agreed to and
signed by the authorized representatives of the

City of Nashua MLA 062402 STE final
RISKMASTER — Stéve Evers

10.5

10.6

roe
cD
mJ

10,8

parties; and (iii) shall be deemed to have been
entered into and executed in the State of New
Hampshire and shall be construed, performed
and enforced in all respects in accordance
with the laws of that State except for CSC’s
confidential information and trade secrets
which shall be construed, performed and
enforced in all respects in accordance with the
laws of the State of South Carolina. Any
litigation which arises under this Agreement
shall be brought in the appropriate court
located in the State of New Hampshire.
Notwithstanding any acknowledgment by
CSC of a purchase order submitted by
Cusiomer, any condition or provision in any
such purchase order or other memorandum of
Customer which is in any way inconsistent
with, or which adds to the provisions of this
Agreement, is null and void.

Neither CSC nor Customer will knowingly (i)
attempt to induce an employee of the other to
terminate his or her employment or (ii) offer
employment to a former employee of the other
during the six (6) month period immediately
following the former employee's termination.
For purposes of this paragraph, "employee"
shall mean only the personnel of either party
who are substantially involved in the
development, marketing, servicing,
distribution or use of a Systern.

Neither party hereto shall be deemed to have
waived any rights or remedies hereunder
unless such waiver is in writing and signed by
the authorized representative of the party. No
delay or omission by either party hereto in
exercising any right shall operate as a waiver
of such right. A waiver of a right on any one
occasion shall not be construed as a waiver of
such right on any future occasion. All rights
and remedies hereunder shall be cumulative
and may be exercised singularly or
concurrently.

The descriptive headings of this Agreement
are intended for reference only and shall not
affect the construction or interpretation of the
Agreement.

If any provision of this Agreement or the
application thereof to any party or
circumstances shall, to any extent, now or
hereafter be or become invalid or
unenforceable, the remainder of this
Apreement shall not be affected thereby and
every other provision of this Agreement shall

07/02/02 TUE LLib& FAX Mt ee PED. PLN |

10.9

be valid and enforceable to the fullest extent
Permitted by law.

Customer acknowledges that CSC tay asnign
this Agresment to ifs patent company or shy
affiliate, Additionally, Customer
acknowledges dux CSC may use resources
from an affliated companyties) in performing
its obligations hereunder.

10.10 Customer suthoriwas CSC to wtilize ell

Customer dete in industry performance sad
bench marking studies, CSC will not identify
the supplying organizations as 2 part of this
data prodess.

CBC apd Customer certify by their widlersigned
suthorized representatives thei they have read this
Agreement and agree to be bound by its terms and
conditions.

a asefA © Jerse]
{Name}

EXxet vP
(Tithe)
8 7/%/02.
(Execution Date}
Customer
City of Nashua

(ia non-black ink, please)

cdenattee L.. Deshaces
{Name}

fits & Mage 5 CTP wt 2 Dasealsd
(Tif

cciutiog Date}

Clery of Nashua MLA 062403 STH final

RISKMA,

STER ~ Steve Evers

BES tebe} seit

dj o05

her gp

G fr

MASTER SERVICES AGREEMENT

This Master Services Agreement No, 01-STE-0106 (“Agreement”) is deemed effective June 28, 2002, and is made between
Computer Sciencés Corporation (“CSC”) a Nevada corporation with offices at 38705 Seven Mile Road, Suite 450, Livonia,
Michigan 48152-1056, and City of Nashua (“Customer”), a corporation having its principal place of business at 229 Main
Street, P.O. Box 2019, Nashua, NH 03060 in accordance with the following terms and conditions:

I.

1.2

1.3

ad

2.2

3.2

3.3

DEFINITIONS: The following words and phrases
shall have the following meanings in this Agreement:

The definitions set forth in Section 1 of the Master
License Agreement entered into by the parties hereta
and dated effective Jume 28, 2002 ("Master License
Agreement”), are incorporated herein by reference as if
fully stated herein,

Services means installation, training, consulting,
project management, data conversion and custom
programming ptovided by CSC, but excludes
Maintenance services.

Work Order means a document so named which by its
terms is part of and incorporated by reference into this
Agreement, Each Work Order will designate any
Services (excluding Maintenance Services) that will be
delivered by CSC to Customer under this Agreement.
This Agreement is not complete without at least one
Schedule of Charges.

SERVICES:

CSC agrees to perform for Customer the services listed
in one or more “Work Orders” executed by the parties
(‘Services”), which Work Orders are incorporated into
and form a part of this Agreement.

After receipt by CSC of a request which adds to the
Services, CSC may, at its discretion, take reasonable
action and expend reasonable amounts of money based
on Customer's request pursuant to the terms of this
Agreement.

CHARGES FOR SERVICES:

Customer shall pay CSC for the Services according to
aschedule contained in the applicable Work Order or,
if no schedule is provided, as Services are performed
and invoiced for by CSC.

Customer shall pay CSC for all pre-approved
reasonable expenses incwred by CSC in the
performance of Services including, but not necessarily
limited to, any applicable data center charges, travel
(including two (2) hours travel time for cach trip to
and from Customer’s location), living and
out-of-pocket expenses of CSC employees incurred
pursuant to this Agreement. All travel by CSC
personnel shall comply with CSC ‘'s then current
standard client billing policy, a copy of which shall be
provided to Customer upon Customer's request.

All amounts due CSC are stated and payable in United

States dollars. Custorner shall pay a late charge on any
amount which remains unpaid 30 days after its due

City of Nashua MSA 062402 STE final
RISKMASTER ~Steve Evers

3A

/

4,

date.

Customer shall pay all taxes and tariffs assessed or
levied by any governmental entity that are now or may
become applicable to the Services rendered hereunder
or measured by payments made by Customer ta CSC
hereunder, or are required to be collected by CSC or
paid by CSC to tax authorities. Customer shall also
pay any interest or penalties on such tax, provided,
however, Customer stiall not be responsible for any
interest or penalties resulting from CSC’s failure to
forward tax funds received from Customer to the
applicable tax authority. This includes, but is not
limited to, sales, use, excise, gross receipt and personal
property taxes, or any other form of tax based on
Services performed, equipment used by CSC solely to
perform Services for Customer, and the
communication or storage of data, but does not include
taxes based upon CSC 's net income.

ON-SITE SUPPORT:

Customer shall at no charge supply on-site CSC employees
with suitable work and storage facilities and reasonable
telephone, secretarial and general office resources and
supplies.

5.
sul

3.2

PROPRIETARY PROTECTIONS:

Customer agrees that all materials and related ideas,
including, but not limited to, customizations,
modifications, and training materials (“Materials”)
developed by CSC pursuant to this Agreement,
regardless of whether developed in conjunction with
use of System by Customer, or jointly by Customer
and CSC, including, but not limited to Materials which
may be developed for Customer through the
reimbursed or unreimbursed efforts of CSC 's
employces or its agents, shall be the exchisive property
of CSC and shall in no event be considered a “work for
hire.”. CSC agrees that Customer shall have a license
to use all Materials in Customer's own operations
according to all of the terms and conditions of the
Master License Agreement for the System for which
the Materials were developed for so long .as Customer
maintains a license to use such System.

Customer acknowledges that all Materials which are or
may be developed pursuant to this Agreement are and
shall be trade secrets and confidential proprietary
products of CSC, Upon request by CSC, Customer
shall execute all documents necessary and otherwise
cooperate with CSC to assign any and all rights in and
to Materials to CSC, including any patents and

6.
6.1

6.2

72

copyrights thereto. Customer promises and agrees not
to disclose or otherwise make such Material available
to any persons other than employees of Customer
required to have such knowledge for normal use of the
System and Customer agrees to obligate each
employee to a level of care sufficient to protect against
such disclosure. These obligations of Customer shall
survive the termination or expiration of this Agreement
and the Master License Agreement.

LIMITED WARRANTY:

CSC warrants to Customer that the Services, as and
when delivered or rendered hereunder, will conform to
the description set forth in the applicable Work Order.
CSC's sole liability under the foregoing warranty shall
be to provide conforming services pursuant to Section
6.2 hereof. THE ABOVE WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS, AND FITNESS
FOR A PARTICULAR PURPOSE,

Customer shall notify CSC in writing within thirty (30)
days after completion of the Services in question when
any of the Services fail to conform to the description
set forth in the applicable Work Order. Such
notification shall include the detailed information
necessary for CSC to verify such nonconformity.
Upon actual receipt of such notification and
verification of the nonconformity, CSC shall correct
the nonconformity se that the Services shall
substantially conform with the agreed description in
the applicable Work Order. Customer agrees to pay
CSC for all personnel time and expenses incurred in
investigating reported nonconformities when the
aileged nonconformities are not discovered. The
passage of the thirty (30) day period after completion
of the Services without the notification described
herein shall constitute final acceptance of the Services.

LIMITATION OF LIABILITY:

CSC'S LIABILITY ON ANY CLAIM, LOSS OR
LIABILITY ARISING OUT OF, OR
CONNECTED WITH THIS AGREEMENT, THE
SERVICES OR USE OF THE PRODUCT OF
ANY SERVICES FURNISHED HEREUNDER,
SHALL IN ALL, CASES BE LIMITED SOLELY
TO CORRECTION OF NONCONFORMITIES
WHICH DO NOT SUBSTANTIALLY CONFORM
WITH THE AGREED DESCRIPTION OF
SERVICES IN A WORK ORDER.

IF FOR ANY REASON CSC IS UNABLE OR
FAILS TO CORRECT NONCONFORMITIES AS
PROVIDED, CSC'S LIABILITY FOR DAMAGES
ARISING OUT OF ANY WORK ORDER FOR
SUCH FAILURE, WHETHER IN CONTRACT
OR TORT (NCLUDING NEGLIGENCE), LAW
OR EQUITY, SHALL NOT EXCEED THE

City of Nashua MSA 062402 STE final
RISKMASTER ~ Steve Evers

73

&.

AMOUNTS PAID BY CUSTOMER FOR THAT
PORTION OF THE SERVICES WHICH FAIL
TO CONFORM.

EVEN IF A PARTY’S EXCLUSIVE REMEDIES
FAIL OF THEIR ESSENTIAL PURPOSES,
NEITHER PARTY SHALL EVER BE LIABLE
UNDER THIS AGREEMENT TO THE OTHER
PARTY FOR LOST PROFITS, INCIDENTAL,
SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES IN ANY NATURE THEREOF, AND
WHETHER OR NOT THE POSSIBILITY OF
SUCH DAMAGES HAS BEEN DISCLOSED TO A
PARTY IN ADVANCE OR COULD HAVE BEEN
REASONABLY FORESEEN BY A PARTY, OR
FOR ANY CLAIM OR DAMAGE ASSERTED BY
ANY THIRD PARTY. THE PRECEDING
LIMITATION ON CONSEQUENTIAL,
INCIDENTAL AND SPECIAL DAMAGES,
SHALL NOT BE CONSTRUED AS A
LIMITATION ON EITHER PARTY’S
LIABILITY FOR DAMAGES ARISING OUT OF
A BREACH OF THE OTHER PARTY’S
OBLIGATION TO PROTECT A PARTY’S
CONFIDENTIAL INFORMATION AND TRADE
SECRETS.

FORCE MAJEURE:

CSC shall not be liable or deemed to be in default for any
delay or failure in performance under this Agreement or
interruption of service resulting, directly or indirectly, from
acts of God, civil or military authority, labor disputes,

shortages

of suitable parts, materials, labor or

transportation, or any similar cause beyond CSC’s
reasonable control.

9.
9.4

10.

11.

TERMINATION;

Hither party may at any time terminate a Work Order
for material breach by the other party which is not
cured within 30 days from the receipt by the party in
breach of a written notice from the other specifying the
breach in detail. In the event of such termination by
Customer, Customer shall promptly reimburse CSC for
all out-of-pocket expenses incurred by CSC asa result
of said Work Order, and in addition shall pay CSC for
all Services provided in accordance with the terms of
the Work Order prior to the date of termination.

CSC may immediately terminate any Work Order if
Customer's license to use a System identified in such
Work Order, or Customer’s right to receive
Maintenatice Enhancements and Services Available
(MESA) for such System, is terminated.
INDEPENDENT CONTRACTORS:

The parties hereto are independent contractors and
neither CSC nor CSC employees, affiliates and/or
subsidiaries are or shall be deemed to be employees of
Customer.

GENERAL:

07/92/02

id o06

TUE 11:18 FAX we RAR FRAT 643 bog wast M.s- 4D

11.LAHl notices which are requized td be given pursuant ta

11.2

11.3

214

thie Agracmeot shell ba in writir and shill be
delivered by certified miail, fetta receipt requested,
Bist class poshige propaid, or Sorit by overnight express
or similarly rechgnized overnight delivery with fecelpt
acknowledged or by thosinzile, with acapy theres sent
by one of the other mses. pu Notices shai] be dear vl te
have beon given at tho tims delivered and shall be
addressed as follows or to such other address as a party
may designate by proper notice hereunder:

Ifte C3C:

10301 Wilson Boulevard

Blythewood, South Caroling 29016

Atta: General Counsel

Facsimile: (803) 333-5560
Ite Customer:

P.O, Box 2019

Nashue, NH 03060

Att: Jennifer Dezhaies

Facsimile: (603) $89-3359
Customer promises aot to disclose the tens and
conditions of this Agreement tm any third party, except
Ba required ia the nommwl conduct of Customer's
business, aa sequired by law, OF 23 agreed to by CSC,
‘This Agreement and any Wark Order omde a pert
hereof (J) constitute a fully integrited compact and
state che exitine agreement between the parties and
supersede and merge any and all prior discussions,
Tepresentitions, demensirations, negotistions,
cottespondance, writings and other agreements and
together state the cutird madeortariding aid Agtesrment
upen which CEC and Customer vely respecting the
subject mattir of thin Agresiient; (17} may be mnchd cided
or Inadified only in = writing agreed to aid signed by
the authorized representatives of the parties md (iii)
shall be deemed to have been exiterad into and
eactcuted in the State of New Hacupahire and shall be
construsd, performed and enforced in all respects in
accordance with the lawa of tist State except for
CSC's confidential information and trade secret
which shall be construed, performed snd etiforced in
al) respedts fn ucesrdance With the liws of the State of
Sout Carolina, Any litigation which arises itader this

Agréemunt sball be brought in the appropriate court

Joceted in the Stain of New Hempshire,

Notwithstanding any acknowledgment by CSC of a

purchase oder sisbinitied by Cuitomner, say condition

of provision th any sick prirchase otder of dither
memoraadum of Customer whith is in any way
inconsisténr with, or which adds to the provisiens of
this Agreement, is mill and void.

Neither party hereto shall be deamed to hive waived
any rights or temnrdiae hergunder- unless much waiver is
in writing and signed by the authorized representative
of the party, No delay or omission by either party

Ciny of Machin MEA C6242 STH tine)
SKOMASTHR - Stevie Bis

hereto in cxerrising any right shall oparate as a waiver
ofsuch right. A waiver of wrighton any ong Oecasion
Shall hot be tonsirdsd as Waiver of such tight on any
fhture oceavion. All rights and remiedicé hereunder
shall be curmulative and may be exerciéed singularly or
concirently,

TLS The descriptive headings of this Agreement are
intended for réference only and shall net affect the
comsttuction of interpretadion of due Apreement..
References to this Agtaémont are ioclusive of Work
Orders which are sperifically mads epplicable ts this

11.6 Ef any provision of the Agreement or the application
thereat te any party er circumstances ehall, to my
extetit, now or hetchfter be or become invalid or
unsalloyceable, the rerdainder of the Agreeieiit ahall

nat be affected thereby and every other provision of

the Agrendent akall be valid and enforceable to the
fullest sxtent permitted by law.
CSC and Customer certify by their undersigned authorized
representatives that they have read this Agreement and
agree to be bound by its terms and ensiditions,
csc
Computer Scjences Corporation

al

City of Neshua

(Authorized Signature)

(in non-bhick ink, plense)

—erferfgaog
(Exceuilen Dats)

q1oo02

07/02/02 TUE 11:16 FAX

4

Computer Sclences Corporation
, Schedule of Charges to Master License Agreament
meet on: _ Customer Flexibility Packages
{Agraemant No.: 04-STE-0106 ate: 06/i8/02 Hy Packages
1. CUSTOMER NAME: Clty of Nashua
ABDRESS: 228 Main Strest, P.O. Box 2019, Nashua, NH 03080

Bal
2. Type of Claims Crusher: Class iV (Window/Client Server}
LICENSE USE TERM: Perpetual se One-Time Fee
DATABASE Design Modules Microsoft Access 97

MS SQL Server 7.0
Sybase (not available)
Informix {not available}
Oracle 8.0 (not availabfe)

STANDARD WORKSTATIONS:
REMOTE WORKSTATION;
ACCOUNTS:

QTY SERVERS and TYPE(s):

+. STANDARD SOFTWARE LICENSE AND DOC UMENTATION:
ia " License

PRODUCT NAME DESCRIPTION Q ses/Costs
CLAIMS CRUSHER MAIN SERVER SOFTWARE MOBULES 4 $19,993.00 *
Includes: Security Systern, Utility Module, Database File In M& Accass MDB Format, Help
System, Supplemental Field System, System Code / Entity Module, Data Validation System,
Query By Example (QBE) Look Up System, SORTMASTER, One Complete Set of User Manuais.

(*) Required System Module.

WORKST. N PACKAGE OPTIONS:
CLAIMS GRUSHER PROFESSIONAL SYSTEM PACKAGE Ca] included
includes: Evants and (1) Ona Line of Business {GLAWC/VA) in Microsoft Access, Adjuster Notes
Files, Clalmant/Codefendant Files, Litigation Management File, Reserving History and Tracking,
Payment Processing System, Policy File, and Sxecutive Data Analysis.

&
4
t

SUB TOTAL SOFTWARE: $18,995,900

TOTAL SOFTWARE: . $72,985.00

Note 1: Cliant Is respansible for acquiring for each user: MS Office, Database Software and other Windaws based programs,

Note 2 Media Fae—$295 far each additional nrinted user manual set. Cine manual set provided with server system included frea,
Note 3. FROUChecks: All work to set up signatures, legos or custom programming is a separata Third Party responsibility and cost.
Note 4: Fer Bit Review, CLIENT can rianually enter Schedules or option to cantrect from MediCoda.

Note 5: Pricing is based upon cllents with leas than 5,000 records.

4, OP GTHE ob VAL : Only Those Medulas Checked are Included
Additional Lines of Business $9,995.00 Worker's Compsnsation
$9,995.00 General Liability
$8,295.00 Vehicle Accidents

' $8,995.00.

Four (4} Additional Users $5,595.00 One (1) Line of Business $9,895.00
Event Scheduler Systam $3,995.00 Four (4) Users
Administrative Tracking $4,995.00 Four (4) Users .
Standard Reparts Actuariat $2,995.00 Standard Reports $2,905.00
Database Récord Utilization Upgrade $1,998.00 Additional 2,500 Records
Full Set of Manuals $295.00 Full Set Includes Shipping Cost
FRO! Forms $3,896.00 One State WiCartridge (Sea Note 3}
$5,995.00 All States w/Carridge (See Note 3)
MICR Ghack Printing Cartridge $995.00 Standard Check Layout (See Note 3)
Date Import System $2,995.00 One File
$4,995.00 All Files
RM. Net $19,950.00 30 Users x $18,995.06
Upgrads to RISKMASTERAYVord $19,996.00 Upgrade to SQL Server, WPA System
and Deta Validation System.
Data Diractar System $9,956.00 $9,995.00
Computer Sclenoas Corporation
Contiaantial

4 Geta tot for Reproduction of Distribution RU4D2001
eomemnr mere ers tata

Hoos
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. 97/02/02 TUE 1L:l7 Lh UP NHSHUA RISK GN} 683 59d 3454 PBS 05

; Schadute af
aa ©
agtesmientNe.: OLSTEO10S Se
5." SOFTWARE SUPPOR SERVICE FEES - Par Contract A
5.4 SOFTWARE SUPPORT PLAN MOBULE(S) LICER:
Telaphone and Intermot Support | * Unileniited included $14,594.00 Pre.
“Theat stévioes do not ricluds customized report preparation, of or olfelte tainkig, SORTMARTER rapart
création, addiforial dats vafidistion eiean‘Up, of other services there spprepriaksly eavered under a Skparate
SOreEMenE of work Order at thia appiicebla hpurly rete.

Note: Additional Services, if requested by Customer, are billed nt the hourly or per diem rate in effect ef the time of the request,

SZ DATABASE SUPPORT MODULR(S) LICENSED New Belonzon

Prices Valid Untli July 2, 2002

Claims Crusher Databace Design Module (Server Specific) Inesudiéd $1,894.00 rr,
& CSC ANNUAL USERS’ CONFERENCE Me, of tixars Price Por Uner
$ec0.00 20.06 fr.

6.1 Usats’ Conferarice Fea:

Note €: Software Support Plan and Databases Support License Fees are required for a three (3) year petiod,
all Support fies ere per year and involesd anuelly. New Releeses ate offered to current support cliente onty,

$80,559.00

GRAND TOTAL FIRST YEAR COSTS:

This Schedule of Charges is dummed effective as of the daie of execution by the parties Is snterad Into In seoordance with and as part of
the ahove referenced Master Licengea Agreement and Is incorporated therein by vtference, CSC snd Customer certify by their
undersigned authorized reptasentative that thay have read this Schedule of Charges and the Maater Licenas Agreameant af which it
forms a part and agree to be bound by their Terms and Conditions,

cae

“St

Authorized Sionalura

Compuar Solices Comporteon
Dale Not tor Riseeduccon wi Dattrated Fl cgarcant

LUtehaatesiaanti Zaz

earch — Bitar Boece
TOTAL P.aS

soioeoiooiickieieioiok —COMM, JOURNAL jokioecobicskwookiog DATE JUL-G2~-2082 seoebk TIME 111 RG semoiccot

MODE = MEMORY TRANSMISSION START#JUL-@2 11:24 END=<Jii-22 11:46
FILE NO. #371
STN NO. COMM, ABBR NO. STATION HAME/TEL NO. PAGES DURATION

OK s 917344625887 aa5-8eS B4:A1:35

~CITY OF N@SHUR RISK MGT —

ok BORNCKHORIC = — SORHOK = 683 $94 3451— uoowokkcek

City Hat .
eaeaera City of Nashua NH
Nashus, Now Hampshire 03061 2019 Risk Management

GOS 583 S450

Direck 603-580-3346

Fax: 603-680-2990
Desheles Git) nastiunh.us

To: Mr. Steve Evers Froox Jennifer L. Deshales
Fax 734-462-5807 Pages: 5 pages

Phos Bate: 7/2/2002

Ra: Signed Contract cur

CO Urgent x For Roview C Blesze Camenent = Pease Pezeniy CO Wiaase Racyote

@ Gomenents:
Steve:

Fokowing fax is the signed contract pages that we discussed earllar thie moming. lam sending you the
hard coples via mail. After you sign them woukd you please send a completed copy back for my file.

Steve Thanks for everything! tl
Jennifer

Jennifer L Deshales

il
ip

Parametrics Gcl EE PROPOSAL FOR THE CITY OF NASHUA
cs Dmel ARPA ADMINISTRATIVE SERVICES

alate Disburse Funds Closeout
L¢] Ll a |

Roles Legenc: @ <x Manager A Applicant Oar

Eligibility Review

DOB Review
1 |

When multiple funding streams will be used for a single program, requirements for all funding streams will be considered and
consolidated so that requirements of all funders are met simply by following program procedures. This approach minimizes out of
pocket costs to the City of Nashua without program staff or applicants experiencing the confusion or frustration of having to comply
with multiple standards.

Align vision for success — Your success should be defined by you. We will work with City of Nashua leadership to set clear
goals and measures of success from the beginning, relying on concrete metrics like dollars disbursed, target dates for
achievement of program milestones, number of applicants served, or percentage of applicants served by priority
demographic. We know that the individuals and local businesses in need in City of Nashua cannot wait for assistance, so
timeliness of disbursement of funds will be a key metric to gauge success. The figure below outlines our strategy for getting
funds out the door within 30 days of contract execution, delivering relief to residents and businesses before it's too late, for
this program or any others that the City of Nashua is pursuing.

Contract Web application ee i
execution / Identify Program ne sytem i First eligible First t
Leadership intake and lee deployed / eis issued / first
team available ff outreach en ae application award

to meet with —_ ff locations program period opens |

outreach beings

you
DAY <® a in.
an 10: /20)

Leverage funding — The City of Nashua has been allocated funding from the US Treasury, and additional funding may be
anticipated through sources like CDBG-CV or FEMA Public Assistance, We will work with the City of Nashua to maximize
funding frorn all sources, by prioritizing expenditure of funding streams with more restrictive requirements. We will also
support the City of Nashua to review funding already earmarked under allocated funding streams to determine if a more
restrictive funding source can be used, freeing up earmarked less restrictive funding for other initiatives. For example, if
CDBG-CY funds are earmarked to assist hospitals. we can aid the hospitals in applying for and securing FEMA PA funding,
leaving more flexible CDBG-CYV funding for initiatives like assistance to small businesses.

This approach increases the reach of your recovery programs. while reducing or eliminating out of pocket costs for the City of
Nashua.

PAGE |9

Deshaies, Jennifer

From: Steve T Evers [severs2@csc.com]
Sent: Tuesday, July 02, 2002 9:18 AM
To: DeshaiesJ@ci.nashua.nh.us
Subject: Contract

Jennifer,

Could you do me a favor when you get a chance, I need a faxed copy of the
schedule of fees and the services agreement ( just the signature pages are
needed) ASAP. We are trying to close the books on last quarter. My fax
number is 734- 462-5807. I could also use your home address as well.
Thanks,

Sieve