Account by the Start and End Date due fo circumstances beyond our control. We will not be responsible for any gaps in service that may occur between the
termination of your service from a prior supplier and the commencement of supply from us.
Nothing in this Agreement shall be deemed to require or otherwise obligate us tp offer to extend the term of this Agreement. If following ferminaton or
expirafon of this Agreement (whether in whole or in parf), for any reason, some or all of the Accounts remain designated by the UDC as being supplied by us,
we may confinue to serve such Account{s) on a month-to-month holdover basis. During such holdover term, we wil! calculate your invoice as follows: (Each
Accounts metered usage, as adjusted by the applicable line loss factor) fmes (the applicable [SO-published Day Ahead Locational Based Marginal Price
("LMP") + $.005250/kWh) + (a pass through of all costs and charges incurred for the retail delivery of energy you) + Taxes. This Agreement will continue to
govern the service of such Accounts during such holdover term. Either party may terminate the holdover term at any fime within its discretion at which ime we
will drop each Account as of the nextpossible meter read date f the then applicable tariff service, whether default service or otherwise.
Your Invoice. Your invoice will contain all charges applicable to your electricity usage, including Taxes (which are passed through to you). You will receive
one invoice fom the UDC for UDC charges and one invoice from us for all other charges (“Dual Billing”) unless we agree otherwise, or your Account{(s)
eligibility changes. All amounts charged are due in full within twenty (20) days of the invoice date, and we reserve the right to adjust amounts previously
invoiced based upon supplemental or additional data we may receive from your UDC. Your invoices wil be based on actual data provided by the UDC,
provided that if we do not receive actlal data in a timely manner, we will make a good faith esfmate using your historical usage dala and other
information. Once we receive actual data we will reconcile the esimated charges and adjust them as needed in subsequent invoices. if you fall tp make
payment by the due date, interest will accrue daily on outstanding amounts from the due dafe until the bill is paid in full at a rate of 1.50% per month, or the
highest rate permitted by law, whichever is less.
Certain Warranties. You warrant and represent that the electricity supplied under this Agreement is not or use at a residence, For Account(s) located in the
Siale of New Hampshire, you warrant and represent that your AGGREGATE PEAK LOAD DURING ANY 12 MONTH PERIOD IS GREATER THAN 100
KILOWATTS.
Notices. All nofces wil be in writng and delivered by hand, cerfied mail, return receipt requested, or by first class mail, or by express carrier to our
respecive business addresses. Our business address is 1221 Lamar St Suite 750, Houston, TX 77010, Atn: Contracts Administafon. Either of us can
change our address by nofce fo the other pursuant fp this paragraph.
Customer Service. For questons about your invoice or our services, contact us at our Customer Service Department by calling toll-free 888-635-0827, or by
e-mail at CusiomerCare@Constellafon.com. Your prior authorization of us to your UDC as recipient of your current and historical energy billing and usage
data will remain in efect during the entre term of this Agreement, including any renewal, unless you rescind the authorization upon writen nofice fo us or by
calling us at 888-635-0827. We reserve the right to cancel this Agreement in the event you rescind the authorization.
IN THE EVENT OF AN EMERGENCY, POWER OUTAGE OR WIRES AND EQUIPMENT SERVICE NEEDS, CONTACT YOUR APPLICABLE UDC AT:
UDC Name UDC Abbreviation Contact Numbers
Public Service of New Hampshire PSNH 1-800-662-7764
Additional Terms. For Accounts located in the Stats of New Hampshire:
(i) New Hampshire Public Utilities Commission, Addifonal informaton, including informaton on consumer rights may be obtained by conlacing the New
Hampshire Public Uilites Commission at (800) 852-3793 or by visiing the New Hampshire Public Uflifes Commission Consumer page. The Consumer Page
website address is htp://www.puc.state.nh.us/Con sumer/consumer.htm.
(ii) Telemarketing. if youda not wish to receive telemarkefng calls, you may contact the Telephone Preference Service of the Direct Marketing Associafon and
request fo be put on a “do-not-call’ list The Direct Markeing Association website address is: hitp./Avww.dmaconsumers.org/offtelephonelist htm.
[REMAINDER OF PAGE LEFT INTENTIONALLY BLANK]
FOR INTERNAL USE ONLY
©2016 Constellation Energy Resources, LLC Allrights reserved.
Errors and omissions excepted. Std. Short Form_v.2010 Rev Mar-01-2016 (j
Sales Rep: Craig Brazel 117636.46911.0 Printed: 9/15/2016
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