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Finance Committee - Agenda - 4/18/2018 - P70

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
70
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

Exhibit B

PRICING FOR PAY-BY-CELL SERVICES FOR MUNICIPAL PARKING
AS PROVIDED BY PAYBYPHONE TECHNOLOGIES INC.

PRICING:

One Time Setup Fees:

card processing fees).

Mobile payment services initial setup (including stock signage) Waived
Initial Integration with T2 Flex Included
Per Transaction Charges:
Transaction Fee (Comprised of convenience fee and payment processing cost):
Fee charged to service end user (the metered parking space user) for each parking payment
transaction processed with the PayByPhone acting as the merchant of record (thus paying credit $0.32

NOTES:

1. One time set-up fee includes, but is not limited to configuration, testing and implementation of a
dedicated the City of Nashua account within the PayByPhone system; merchant account integration
and testing; set up and training on reporting, customer service and other elements of the PayByPhone
Service Management Interface, marketing coordination. Setup fees invoiced at contract signing.

2. In the event that PayByPhone is the only form of payment available to parking end users (i.e. physical
pay stations or meters are removed from parking facilities), the client will be responsible for providing

Service Provider with the contact information of a City of Nashua employee whose responsibilities
include addressing parking facility complaints regarding the physical operations, maintenance, and

other physical issues of the parking facilities.

3. All fees and charges are payable within 30 days of invoicing.

Exhibits Page 11 of 13

Page Image
Finance Committee - Agenda - 4/18/2018 - P70

Finance Committee - Agenda - 4/18/2018 - P71

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
71
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

Exhibit C

At Will Professional Services Rate Table & Definitions

Senior Architect $250 $315 a
Senior Product Manager $250 $315
Creative Services $200 $250
Project Manager $200 $250
Programmer / Developer $200 $250
Implementation Manager $175 $225
Consumer Adoption Strategist $150 $200
Application Trainer $125 $150
Support Agent $125 $150
Tester $125 $150

Senior Architect

A PayByPhone Architect will lead the definition and implementation of the
product software architectures. They will transform the requirements created by
the Product Manager into a set of architecture and design documents that can be
used by the rest of the team to create the solution. The PayByPhone Architect is
responsible for matching technologies to the proposed requirements.

Senior Product
Manger

A PayByPhone Product Manager specifies market requirements for current and
future products, Working with the Project Manager, software development team,
client and client management team, the Product Manager is responsible for
driving a solution across development teams through market requirements,
product contracts and positioning.

Creative Services

The PayByPhone Creative Team will execute highly effective and proven design
concepts, layouts, graphic elements and systems. Our Creative Manager will
plan and arrange signage, stickers, decals and marketing collateral including web
content according to the client’s parking environment, marketing strategies and
objectives, taking into consideration the usability and visibility of each sign.

Project Manager

A PayByPhone Project Manager will create and maintain project plans that
communicate tasks, milestones, status and resource allocation. Making use of
Project Management Lifecycle Methodology, they are ultimately responsible for
project execution. In addition to exercising their knowledge of project
management best practices, the PayByPhone project manager serves as business
liaison, budget manager, customer relations manager, facilitator, negotiator, risk
manager, change agent, task tracker, problem solver and implementer.

Exhibits Page 12 of 13

Page Image
Finance Committee - Agenda - 4/18/2018 - P71

Finance Committee - Agenda - 4/18/2018 - P72

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
72
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

Exhibit C

At Will Professional Services Rate Table & Definitions (Continued)

Implementation
Manager

Manage / coordinate and implement ALL technical aspects required to set up
the project. Liaise with Parking Operator staff to ensure data is complete and
correct. Coordinate internal development resources and provide updates to
project management and commercial team on timing, dependencies etc.
Manages the pickle process. Provide technical training to client personnel.

Consumer Adoption
Strategist

A PayByPhone Consumer Adoption Strategist will work with the key client
contacts to develop and implement a plan to maximize the client’s goals for
the PayByPhone service. Learning from hundreds of client implementations,
access to the latest data analytics and considerable expertise in mobile and
consumer technology usage are incorporated into an ongoing plan to drive
maximum usage and customer convenience.

Application Trainer

A PayByPhone Applications Trainer will design and deliver training programs
for the PayByPhone system. They will also design training course materials
and other documents such as handouts, manuals and exercises. Training is
typically conducted via a web session, either one on one in a train-the-trainer
scenario or in a group setting.

A PayByPhone support agent interacts with client contacts to address inquiries

Support Agent regarding the PayByPhone system, reporting interface, log-ins and general
administration.
The PayByPhone Quality Assurance (QA) testers will thoroughly evaluate,
Tester stress-test and troubleshoot all new code, programs and software. The

PayByPhone QA testers will log and prioritized any issues/bugs found and
work closely with the Software Development team for a resolution.

Exhibits Page 13 of 13

Page Image
Finance Committee - Agenda - 4/18/2018 - P72

Finance Committee - Agenda - 4/18/2018 - P73

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
73
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

i paybyphone

NASHUA

sss paybyphone

eet te way to pay

for parking anywhere,

a nyti me, for eA
occasion

Presented by:
Barrie Arnold — Chief Commercial Officer

Page Image
Finance Committee - Agenda - 4/18/2018 - P73

Finance Committee - Agenda - 4/18/2018 - P74

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
74
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

- Increased Revenue & Compliance?
- Improved Customer Satisfaction?

- Streamlined Enforcement?

- Access to detailed, usable data?

BOB pay
SOB phone

Strictly confidential. Not for distribution

Page Image
Finance Committee - Agenda - 4/18/2018 - P74

Finance Committee - Agenda - 4/18/2018 - P75

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
75
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

Global Leader — Local Presence

Vancouver Boston (MBTA) London Geneva

Highest Mobile Payment
Usage Rates
in the industry

Miami — 80% of revenue

Coral Gables — 66%

San Francisco

South Miami — 60%

MBTA — 90%

Vancouver — 50% (1 mil transactions per month)

*Usage measured as a percentage of parking operator revenue

88a pay by
sa22phone

Strictly confidential. Not for distribution

Page Image
Finance Committee - Agenda - 4/18/2018 - P75

Finance Committee - Agenda - 4/18/2018 - P76

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
76
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

e Wholly-owned by the largest automaker in the world, giving us access to more drivers
and more capital than any other parking company

¢ $325 million dollars a year in parking revenue for our clients (they're making more money)
¢ 14 million registered users — more than any other provider (we know how to market)
¢ Available in over 300 cities worldwide — multiple languages & currencies, local expertise
¢ The only 24/7/365 call center offering LIVE phone support in English, Spanish & French
¢ Reliability — PayByPhone consistently maintains 99.9% uptime
e Whole host of new product innovations, including:
»* Dynamic Labelling
¢ Personalized Parking — (Unique User Profiles)

« In-app Messaging & Advertising

Strictly confidential. Not for distribution

Page Image
Finance Committee - Agenda - 4/18/2018 - P76

Finance Committee - Agenda - 4/18/2018 - P77

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
77
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

Dynamic Labeling — Branding & Event-based Promotion / Customization

o This powerful, dynamic messaging platform allows the Parking Operator to promote their brand
as well as engage users with specific themes, events or messages based on geo-location

o Represents an attractive additional source of revenue

cose @ fear aa 100% ame aun ae ssa [overs # oa) ae 107% a

i] paybyphone

RASHUA

Nashta Farmers Market

nn

Create a custom-branded Promote local events
app experience

Strictly confidential. Not for distribution

Page Image
Finance Committee - Agenda - 4/18/2018 - P77

Finance Committee - Agenda - 8/17/2022 - P247

By dnadmin on Sun, 11/06/2022 - 21:46
Document Date
Fri, 08/12/2022 - 13:02
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 08/17/2022 - 00:00
Page Number
247
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__081720…

4.02 Dates for Substantial Completion and Final Payment
Project will begin once a written “Notice to Proceed” is issued.
Substantial Completion Milestone Dates shall be as follows:

> Work on East Dunstable Road shall be substantially complete by November 15, 2022.
> Work on Manchester Street shall be substantially completed by November 15, 2022.

Substantial completion is defined in Section 1.01 of the General Terms and Conditions.

Final completion shall be by November 30,2022.

4.03 Liquidated Damages

A. CONTRACTOR and OWNER recognize that time is of the essence of this Agreement and that
OWNER will suffer financial loss if the Work is not completed within the times specified in paragraph 4.02 above,
plus any extensions thereof allowed in accordance with Article 12 of the General Conditions. The parties also
recognize the delays, expense and difficulties involved in proving in a legal or arbitration preceding the actual
loss suffered by OWNER if the Work is not completed on time. Accordingly, instead of requiring any such proof,
OWNER and CONTRACTOR agree that as liquidated damages for delay (but not as a penalty) CONTRACTOR shall
pay OWNER EIGHT HUNDRED FIFTY dollars ($850) for each calendar day that expires after the time specified in
paragraph 4.02 for Substantial Completion until the Work is substantially complete. After Substantial
Completion, if CONTRACTOR shall neglect, refuse or fail to complete the remaining Work within the time
specified in paragraph 4.02 for completion and readiness for final payment or any proper extension thereof
granted by OWNER, CONTRACTOR shall pay OWNER EIGHT HUNDRED FIFTY collars ($850) for each calendar day
that expires after the time specified in paragraph 4.02 for completion and readiness for final payment until the
Work is completed and ready for final payment.

B. In the event that the CONTRACTOR fails to pay OWNER the specified liquidated damages amount
within thirty (30) days of CONTRACTOR's being notified of said damages, OWNER may deduct the amount of
the assessed liquidated damages from the final payment or retention withheld pursuant to Article 14 of the
General Conditions.

ARTICLE 5 - CONTRACT PRICE

5.01 Subject to additions and deductions by Change Order, the OWNER shall pay CONTRACTOR, in
accordance with the Contract Documents, the Contract Sum of:

THREE HUNDRED EIGHTY THOUSAND TWO HUNDRED TWENTY DOLLARS ($380,220.00)

The Contract Sum shall include all items and services necessary for the proper execution and completion of the
Work determined below:

A. for all Unit Price Work, an amount equal to the sum of the established Unit Price for each
separately identified item of Unit Price Work times the estimated quantity of that item, as indicated in the

attached Schedule of Values;

AG -2 of 7

Page Image
Finance Committee - Agenda - 8/17/2022 - P247

Finance Committee - Agenda - 4/18/2018 - P78

By dnadmin on Mon, 11/07/2022 - 11:43
Document Date
Wed, 04/18/2018 - 00:00
Meeting Description
Finance Committee
Document Type
Agenda
Meeting Date
Wed, 04/18/2018 - 00:00
Page Number
78
Image URL
https://nashuameetingsstorage.blob.core.windows.net/nm-docs-pages/fin_a__041820…

PayByPhone Enforcement Flow / Integration

Strictly confidential. Not for distribution

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Page Image
Finance Committee - Agenda - 4/18/2018 - P78

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